Holiday Inn Detroit Northwest - Livonia by IHG





7.7Good
(190 Ratings)
"Clean quiet"
Verified guestDon't miss out! Price and availability may change
3-Star Hotel
Great for petsBring all your friends and family, even the furry ones
Well priced for this locationPriced under area average
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Located in Livonia, 24 miles from TCF Center, Holiday Inn Detroit Northwest - Livonia by IHG has accommodations with a fitness center, free private parking, a shared lounge and a terrace.
Business facilities
Golf course (within 2 mi)
Free WiFi/internet
Free Parking
Air conditioning
Pool
Non-smoking
Pets allowed
Gym
Heating
Wheelchair accessible
Balcony/Terrace
WiFi/Internet
Shared living spaces
Laundry services
Accessible Parking
Fireplace
Family friendly
Safe
Toilet with grab rails
Accessible by lift
Key card access
Contactless check-in/out
Housekeeping available
Fire alarm
Fire extinguisher
Cleaning products
$$$$
7.7Good
(190 Ratings)
"Clean quiet"
Verified guestDon't miss out! Price and availability may change
Ratings and reviews
5.0 / 10.0
The person working check in when I got there that first night was incredible. That’s the highlight of my stay.
the room wasn’t up to standards. The bathroom door didn’t stay shut. the shower door slid completely open any time I tried to close it. The window had a draft and with the winds being as strong as they were, if the heat wasn’t blasting; it was cold in the room. There was a large stain on the blinds that looked like someone threw an entire greasy pizza at the window or something. Breakfast being $12 was also insane and I ordered doordash for the same price I would’ve paid for that.
6.0 / 10.0
Property was in a great location. Close to where we needed to be.
The front desk staff when we arrived was not welcoming at all. He was not rude just not engaged in the least bit.
But what bothered me the most was the lack of cleanliness. The beds were clean but you can see the uncleanliness in the details. The shower was not fully clean, the bathroom walls had hair. You get a sense when you arrive that they are doing the bear minimum.
10.0 / 10.0
Clean quiet
Nothing was wrong
10.0 / 10.0
Very clean
Just the construction parking lot
7.0 / 10.0
Staff always helpful
The construction outside!
9.0 / 10.0
It was clean and spacious.
N/A
10.0 / 10.0
Very clean and up to date
7.0 / 10.0
Room was clean and comfortable.
The construction going on around it made it difficult to get into the parking lot.
3.0 / 10.0
Breakfast was good
Pool closed, room carpet was filthy,room phone out of order,only 1 ice machine on 5 floors worked or had ice.
7.0 / 10.0
Clean and friendly staff
Hot tub was broken, building under construction, noisy and not enough parking, lights didn’t work in bathroom
1.0 / 10.0
Nothing! Unless you like dirt and fur balls and never dusted!!
The pool was dirt and that is why we stayed at this location, I have pictures of the dirt poop on walls and carpet!
The dirt and know one cared. Manager never called me back.
8.0 / 10.0
Convenient location, comfortable rooms
Breakfast was horrible - no veggies, the only fresh items were cling wrapped apples.
1.0 / 10.0
Nothing at all!! Never again
Filth, it looks like nobody cares about cleanliness at that hotel
9.0 / 10.0
Location and it was super clean! Even with the construction!
We were there for 9 days and were looking forward to using a hot tub and unfortunately it was broken. The front desk staff notified us upon arrival. Would have still stayed at this amazing hotel but paid a bit more for that feature.
7.0 / 10.0
Good central area to what we wanted to do. Rooms were pretty clean.
Breakfast was extra-which we paid for with our reservation. Food was low quality and almost cold. I’ve had better tasting and more selection for free from Choice hotels. Really bad Mother’s Day breakfast experience.
5.0 / 10.0
We were late to breakfast. Potatoes overcooked, sausage overdone, coffee gone. French toast sticks very hard.
The bathroom sink nozzle too close to the edge, could not rinse hands.The shower control very difficult to reach.
2.0 / 10.0
It was close to events
I reserved the hotel because they had a hot tub. It was broken. The pool was tiny. The breakfast we paid extra for was empty of food items. When refilled barely, the food was poorer in quality than any continental breakfast. They didn’t even have coffee for 45 minutes. It was overpriced for the poor quality of everything. And then the hot tub being broken and the horrible breakfast made it worse. They were understaffed. And the staff that was present came from another location and couldn’t help.
10.0 / 10.0
Very good
3.0 / 10.0
Door key. Don't work even after they superbly fixed it. Bath tube was full of water.
Pillow comfortable
3.0 / 10.0
Room was disgusting, dirty bathroom, gross stained smelly shower curtain, bad water pressure, and who room smelled like mildew. The Window shades didn’t work, front desk people were not welcoming nice or warm. So all that, for a premium price per night? Not happy. I was coming back to hometown after 22 years, just for one night for a family funeral, Left feeling very disappointed, and grossed out.
Quality vs price. If the room was half what I paid, I could see being ok with it, but not for the that price. Dirty smelly rooms.
10.0 / 10.0
Location
10.0 / 10.0
Clean room,great customer service.
4.0 / 10.0
The bed was great
It was ran down and not clean
8.0 / 10.0
great location
nothing
10.0 / 10.0
The rooms were nicer that expected
Market selection
10.0 / 10.0
It is a modern and clean hotel.
Pretty much everything
8.0 / 10.0
The pool and cleanliness
Not enough towels in pool area. Staff didn’t speak much either.
10.0 / 10.0
Facilities & room were excellent
The pool was quite cold
4.0 / 10.0
location, bed was comfortable
breakfast was horrible. bathroom was dirty
6.0 / 10.0
Nice room, competent and friendly staff.
The continental breakfast was substandard and on our last morning was unavailable. We were told the staff person who was responsible did not show up. No effort to offer an alternative was made. As this was included in the price of our stay, we were shocked no effort was made to offer a refund or credit.
7.0 / 10.0
Bathroom was dirty
8.0 / 10.0
Room wasn't clean
Breakfast
8.0 / 10.0
Great staff, great environment. We had a warm welcome every time we walked by the front desk. Room was spacious.
The breakfast was a little skimpy - could have had more variety.
FAQs
Is parking included with this hotel?
Parking is not specified as an available amenity at Holiday Inn Detroit Northwest - Livonia by IHG. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Holiday Inn Detroit Northwest - Livonia by IHG. Enjoy the water!
Is Holiday Inn Detroit Northwest - Livonia by IHG pet friendly?
Yes! This hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at Holiday Inn Detroit Northwest - Livonia by IHG?
We found 27 amenities for this rental. This includes business facilities, golf course (within 2 mi), free wifi/internet, free parking, and air conditioning.
