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Includes essentialsPool, Pets allowed, Kitchen or Kitchenette and more
About this hotel
This Livonia hotel is located directly off Interstate 96. It features an indoor pool, 24-hour fitness center and spacious, all-suite accommodations furnished with microwaves and refrigerators.
Amenities at Embassy Suites by Hilton Detroit - Livonia/Novi
Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Booking.com properties are professionally cleaned after each stay.
This Livonia hotel is located directly off Interstate 96. It features an indoor pool, 24-hour fitness center and spacious, all-suite accommodations furnished with microwaves and refrigerators.
Amenities
Pool
Air conditioner
Pets allowed
Kitchen or Kitchenette
Internet / Wifi
Parking
Laundry
Balcony or Patio
Hot tub or spa
TV
Wheelchair accessible
Gym or Fitness Center
Family friendly
Free parking
Things to know
Additional fees to expect
Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Booking.com properties are professionally cleaned after each stay.
Service feeThis helps Booking.com provide a safer and more secure booking experience.
TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.
Customer support
Customer support is handled by our partner Booking.com
Ratings and reviews
5.8 / 10.0
(345 Ratings)
100% verified reviews
4.0 / 10.0
Probably will not frequent this Embassy.
I loved the customer service. Elizah checked us in and she was great.
Breakfast was terrible. Omelette guy wasn’t good. They were rationing the bacon. The pillows were too soft. My husband ended up with a headache. The selection at the manager’s reception was limited and the things the listing said we could get the bartender didn’t have or couldn’t make.
6.0 / 10.0
See comments above. Overall, not a great experience
Convenient location, nice breakfast
Upon arrival, room was not clean, carpet was old and stained, bar area had only one drinking glass, room was out of toilet paper, microwave carousel was sitting on top of the bar area (required assembly), refrigerator was warm (had to call maintenance to fix), and entry keys stopped working after one day of our 3 day stay.
1.0 / 10.0
I want be back anytime soon. Or the guest( that was with me)that came by was very unhappy.
I didn’t like that I was charged for the pool area, didn’t like that guests were in the pool with outside clothes, I didn’t like that everyone did not have on wristbands, I didn’t like that my heat went out twice, and lastly I didn’t like how dirty the sink was.
1.0 / 10.0
Second time I stayed at the property was not happy with my stay, when I’m in Detroit again will not be visiting that pro
Room was not cleaned good, pop stains on the walls, on inside of couch, couch looks to be very old, room was cold the first night, had to call maintenance to fix the thermostat.
8.0 / 10.0
My stay was peaceful and relaxing
Property was well kept and staff was great!
Televisions need to be updated with smart app capabilities. In 2025 total badic cable should not be the only option. That is unacceptable. Customers would appreciate that.
1.0 / 10.0
Don't go
The outside and the staff was nice
The room was horrible and I was charged higher incidental than advertised
1.0 / 10.0
A frustrating and disappointing stay that completely fell short of Embassy Suites’ standards.
The only thing I liked was the convenient location next to Dave & Buster’s, where my son celebrated his 12th birthday.
The sofa bed was out of order, the elevators barely worked, the room was poorly maintained, and there was a dirty diaper left outside our door. Overall, it was not worth the price.
4.0 / 10.0
The pictures aren’t reflective of the state of the property today. Staff wonderful but quality lacking.
Convenient location
Pool was in shambles, elevator broken, and our room while relatively clean still had “band aid” fixes and dirty spots all over. Plus the balcony looked over the trash area in back.
6.0 / 10.0
Experience was good, such a beautiful place to stay, we absolutely love the rooms
We go to this property year after year for special occasions with my family. This year we felt it was a different experience.
One elevator was down two others worked, but they are extremely slow with an overcrowded hotel. It makes getting around easy a lot more difficult. I think the hotel did the best they could with the staff and the amount of people that were there. Overall, the staff did a fantastic job to accommodate
4.0 / 10.0
It wasn’t the best and I will not be be back
The location that’s it
Well when I asked if my breakfast voucher could be extended because I had to check out before breakfast began I was flat out told no and I don’t think that was fair especially if I had paid for it. And for the price I think the hotel is a bit dated. Also too I believe the front desk lady that checked me in means well but her welcome was not pleasant at all.
1.0 / 10.0
Worst I’ve had ever
Took way too long and the oj was bad and made me puke
My room was dirty. A dirty hand towel with makeup was folded up and on the counter. Dried up contacts on the bathroom floor. Trash left on the dining chairs in our room. The room was 80 degrees when we walked in. The fold out bed was sooo uncomfortable my 11 year old couldn’t sleep on it. The pool was very cloudy and the hot tub was really foamy and the kids were crazy and hurting people.
1.0 / 10.0
Horrendous
Nothing I wanted my money reimbursed for the room from Hilton even tho front desk said unacceptable but I haven’t gotten a call back yet. Awful experience
Everything and violated my human rights and anxieties
7.0 / 10.0
It was a decent place to stay.
The breakfast was quite nice. The room was decent. Definitely not as pretty as the pictures. They could use a hotel update. Only one of our tvs had a full picture, the other was missing part of the image. We had a king suite that had a sitting area so 2 tvs were present.
Handicapped so I couldn’t take the stairs and there was only 1 elevator in use and it was the slowest elevator I’ve ever found. . There was not enough handicap parking near the main entrance. Walls were a bit thin so sound was an issue early on.
Staff need to inform parents that when you get to your room that children should not play with the adjoining room door. Not everyone has kids and would like our peace and quiet. Leave the door alone.
4.0 / 10.0
Disappointment for a Embassy
The blackout curtains, the view in the room. The size of the room. The pool was different and good height for kids and average sized adults. The couch was comfortable.
The elevators need a complete overhaul or replacement, updating isn't working any longer. The breakfast could use a way to warm up your breads and bagels. They could use verity of milks not just full fat milk. You could use some bacon, biscuits and gravy at the hot breakfast bar. The floors were extremely sticky on the tiles maybe get a jet wet mop for those floors. The bedding smelled damp or like they had sat in a tote for too long, the pillows are warn down and could be replaced. The bed you could feel dents from previous sleepers over time, not the most comfortable. The bathroom could use more than 2 adult sized towels especially when their are more than 2 people staying.
7.0 / 10.0
Was a great experience. The place just needs major repairing!!
That the elevators are very slow and stopped working the day I left.
1.0 / 10.0
I have seen motels in better condition for a cheaper price .
There was nothing to like , the elevators were raggedy and outdated . The room was disgusting.
Front desk staff was rude .
Terrible customer service .
1.0 / 10.0
Staff was nice but overall stay was dirty, outdated and very much like a motel.
The staff we interacted with did their best, were attentive and were very polite.
The system was completely down when we arrived so getting checked in after a long day of traveling was chaotic. The hotel itself just appeared to be out dated and unkept from the lobby to to our room, desperately needing swept. Our suite floors were dirty and it smelled like smoke.. Our bathroom had makeup stains all over the walls, had dirty tissues on the floor and the tub and toilets looked like they hadn't been cleaned at all. In the morning we went down to breakfast and they were out of clean plates and forks so we had to wait awhile before we could even make our plates. We were ultimately disappointed as we paid over $300 for just one night and very much had a motel experience. We left in the morning and went to another hotel. Overall, I would not recommend this hotel.
5.0 / 10.0
Reflections
Like the location, it's safer than other places in Detroit.
I am Asian and I have been traveling with my husband. Staying in a hotel is a gamble. There are staff who don't smile unless it's their own Color. Treated other races differently from others.
The front desk her name is Casey checked us in. She's lukewarm in giving us instructions. Our room is a little bit older but we love how spacious it is and how clean( ❤️)
We were hungry so we went to the front desk to see if there were restaurants around, or closer.
She was checking in and talking PLEASANTLY with the customer. ( which she never did to me or my husband)
I stood and I barged in asking her( yes my fault) like Hi 👋 before I finished she looked at me with a stern look and said " please don't do that, don't do that? So I said me? She said yes, YOU. (I was reprimanded by my Boss or a teacher. Oops embarrassed as can be and humiliated at the same time I felt like running away and crying.) I told myself Is this a HOTEL? No one should humiliate me or embarrass me in front of others. Understand I was out of line or timing?
Just stood there and took a punishment till she was done. ( Be kind and courteous, respectful when you are in front of or dealing with customers. I am not a beggar or a non-paying person)
Dealing with customers takes a great deal and effort. (Please next time don't scold your paying customers like a child who cuts in ) You could always say, Just a minute I will be with you.
I am hoping to so whoever reads my messages will make an effort not to do the same treatment to others.
Understand that we customers are not the same. My question do you want to be treated kindly when you are in an establishment where you are a paying customer? Especially a Hotel? Answered that for yourself. God Bless 🙌
1.0 / 10.0
Awful experience
Nothing ... hotel has gone down in appearance and comfortable rooms. Extremely displeased with the hotel.
6.0 / 10.0
It was OK, but probably won’t go back
A room was big and I like the separation between the living room and bedroom.
It seemed a little rundown and not well maintained. The pool could use some updating and cleaning and it was freezing. Was excited for the breakfast buffet, but nothing ended up looking very yummy so I didn’t eat anything. Sausages were undercooked, bacon was raw and un edible. We had a room right by the expressway when it looked like there were tons and tons of other rooms available. My children had a hard time sleeping because of all of the noise.
5.0 / 10.0
Check in mix up saying I was a no show!
No towels in bathroom or drinking glass!
4.0 / 10.0
Very disappointing embassy suites experience
Hot tub was warm and pool was a good temp.
First upon arriving our room door was wedged open so to the door way or the door itself was warped and wouldn’t close without force. Inside the room was an old couch with the foam coming out one of the cushons. Half a roll of toilet paper and a crack in the ceiling. Not to mention the AC was a piece of junk. The first night in the hot tub you could seen skin flakes in the bubbles and last but not least our remote to the tv had one batter and the back was missing.
1.0 / 10.0
Unacceptable unsanitary
There was an exposed open insulin needle in the sofa
Every thing was unacceptable
1.0 / 10.0
They keep trying to take money off my card after I check out on time
Pool
They keep trying to take money off my card after I check out on time
10.0 / 10.0
Wonderful
Food was great
Everything was good
7.0 / 10.0
It’s ok
Our room and the pool
The microwave in my room wasn’t working
And they refilled the soap
2.0 / 10.0
Idk about next time
Room was clean staff was nice
Kids running around making noise all night and Air Conditioning broke was hot had to leave early from being uncomfortable
3.0 / 10.0
Everything, first we were at the pool with our family. There were about 10 kids in the pool area without adults and they
The beds.
Everything, first we were at the pool with our family. There were about 10 kids in the pool area without adults and they were being super rude, they were jumping in the hot tub while we were in there, they were purposely splashing the families with babies and making them stay on the steps of the pool, I complained and the front desk third shifter came and told them to be respectful and that was it. Nothing was done the same bullcrap continued. Second we went down for breakfast… NO clean plates, no potatoes, no eggs, no pancakes while the workers all stood around, kids pushing people, I lt was one of the worst experiences. This hotel does nothing to keep their other guest happy. Multiple people were complaining with us. We couldn’t get a late check out because “there were too many” same bad kids pulled the alarm while we were there. They broke the elevator and got stuck in it due to jumping around. Nothing was being done and front desk had nothing to say.
4.0 / 10.0
Disappointing
The room was not ready until after 6 and they didn’t even offer anything but an apology for the inconvenience. This is totally unprofessional.
3.0 / 10.0
Front desk has a terrible disposition their attitudes were terrible needed a blanket never got it
Bacon was burnt potatoes were ok but my children didn’t complain about it so it’s cool
The pool was over the capacity I never got to use it and that’s what we came for. So renting the room was an epic fail. The whole purpose was to swim. You have cameras in there so I’m sure you all saw it. I’m surprised the fire marshals weren’t called.
5.0 / 10.0
It was peaceful but could’ve been better
It was spacey
No update tv so we can use our apps. The cooks burn up the bacon and other food no soap was in the rooms
10.0 / 10.0
Great time at the reception Antonio was an awesome host!
The welcome we received from Nichelle made the trip!
The mess the kids made at the pool but, not your fault.
9.0 / 10.0
The staff were friendly and the amenities were great!
Everything was great! 2 complementary drinks and snacks, full service hot breakfast and clean rooms and common areas.
5.0 / 10.0
One Night Experience.
I liked the location and the spaciousness of the hotel.
I'm a foreigner and I came to Michigan for a few days. We had a one-night stay here at the hotel. I made the reservation through Booking.com and the website told me that I had some additional charges included in my rate, such as early check-in and late check-out. But it turns out that wasn't the case. The lady in the lobby told me that she simply didn't know anything about that and that I had to pay a fee for every hour past my check-out time. We asked to speak to the manager and he told us he'd be back in 30 minutes, but he never came back. In the end, I left earlier than I thought and as I was leaving, he told me I couldn't check out because I had to pay an additional fee. I told him again what my reservation said and showed it to him exactly as it appears on the Booking.com app, and he just said, "I don't know anything about that, you have to pay." On top of that, I went with my sister and her home, and the room they were assigned was dirty. It had fake nails, runny makeup, and signs of drug use. They took pictures and showed them to the staff. When we told them, they changed rooms, but there were four of them and they were given a room with only one bed because there were no more rooms available, even though minutes before they had told us that 180 people had just checked out. We didn't have Wi-Fi, as my reservation also indicated, because our username and password never worked. The bathroom in the room I was assigned didn't work properly. The tub wouldn't drain properly when we showered. The pool smelled very strongly of Clorox, which caused severe burning in my eyes, making it difficult to breathe, especially since it's an enclosed space. For a well-known hotel brand with a long history in the tourism market, I can say that the customer service is terrible.
10.0 / 10.0
Relaxing peaceful
The cleanliness staff were professional the hotel smelled beautiful
Breakfast was awesome
1.0 / 10.0
I will never visit this hotel again.
The scenery was beautiful
I was disappointed with my family’s stay at this place. We had paid for a relaxing and peaceful overnight stay with a pool, but we received the opposite. The pool area was loud, busy, and out of order. There were many unsupervised children in the pool, and I had to help a child who was drowning. Her family wasn’t there to watch her, so I had to grab her from the bottom of the pool because she was struggling. The pool area gave me so much anxiety that I couldn’t stay there for long. Once I pulled the girl out of the pool, I went to my room. The older children had taken over the pool, so there wasn’t any room for the little kids to play. They were jumping, flipping, and screaming, and it was taking over the entire pool area.
5.0 / 10.0
Disappointed but I enjoyed my stay personally to my fullest
Idea had Jacuzzi and food/ bar on site
My room was warm and too hot to sleep, possibly air wasn't working but I never called due to my short stay and thought maybe take time to cool room, but never got cool.. couldn't keep balcony door open as there was no screen door, complimentary drinks are limited and overall alcohol prices are outrageous, compared to previous hotels this is pricey for what I experienced and more than likely will not stay in the future.
6.0 / 10.0
Love Quality Suites.
Breakfast was good Quality was average/good
8.0 / 10.0
Great place to stay that has everything you need and more.
Breakfast had nice selection and everything tasted great.
Elevator is painfully slow.
6.0 / 10.0
Family fun
The location was good and the building is amazing. We loved the design of the room!
I called beforehand to ask about bringing my dog, was told just bring leash and food bowls. I also asked if there is actually a waterfall in the pool. Upon arrival I was charged $75.00 for my dog and the waterfall wasn't working! It would have been nice to know about the extra charge when I called. I understand about the waterfall as the place was PACKED with kids and I'm assuming there was a pump issue.
The breakfast was terrible, eggs, sausage, nothing was fresh.
FAQs
Is parking included with this hotel?
Yes, parking is listed as an amenity at Embassy Suites by Hilton Detroit - Livonia/Novi. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Embassy Suites by Hilton Detroit - Livonia/Novi. Enjoy the water!
Is Embassy Suites by Hilton Detroit - Livonia/Novi pet friendly?
Yes! This hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at Embassy Suites by Hilton Detroit - Livonia/Novi?
We found 14 amenities for this rental. This includes pool, air conditioner, pets allowed, kitchen or kitchenette, and internet / wifi.
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Fairfield Inn & Suites by Marriott Detroit Livonia
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