Residence Inn Chicago Midway Airport

Clean

Clean

Overall, my kids love the swimming pool and how easy it was to access the swimming pool 10 out of 10

There’s nothing I didn’t like about the hotel. It was comfortable. I was safe really all that matters.

Just was very upset you advertised a hot tub and there was none we were there for my brothers funeral really wanted that to relax and there was none it was very disappointing

Get the the Jacuzzi specially since you’re advertising it that would be bad for business for false advertisement, especially when someone’s looking forward to something like that

The location of the facility was good.

The facility was old. The lights were dim the sheets were yellow. The pillows were flat. The water never got very hot. The continental breakfast was cold, and they did not have very much to select from.

It’s very clean and comfortable

Na

Cleanliness. Smells so fresh and clean. The front desk staff were very pleasant

The old woman is the kitchen was very unfriendly. The food wasn’t good- not enough options, the coffee was lukewarm and didn’t have a good taste, the boiled eggs were not fresh, they were packaged, no freshly scrambled eggs-they were boxed/powdered eggs. The fruit was good but again, not enough options. The furniture in the room could use some updating, it was sunken.

That it was close to the airport

That we were assigned a room for handicap people and we are not handicap. It makes no sense to have a sink outside the bathroom next to the bed. The bathroom was not normal either. I didn't pay and I didn't choose a handicap room in Booking so I feel cheated.

I love the set up of the room. I love the location of the hotel itself.

When I first arrived to the hotel, I had to sign an additional document basically saying that I couldn’t have more than the four guest though we’re staying at the hotel there I had family that came in from out of town. Stay at a different hotel but they intended on coming to my hotel because of the amenities The man worker there explained to me that they could not come there. They could not come in my room, they could not come and use the facilities and continue on continue on which was a big bummer. I asked him OK. Do you guys have outside seating or anything like that so that we won’t be considered interrupting anyone and he told me that they had a patio with the grilling section but another guest that book multiple rooms said that they were gonna come down later on so I could not occupy it or I could not sit down there at all. I just felt a little bit discriminated. I do not remember the name of the guy, but he was pretty rude and that set the tone for my entire stay there. The room was nice. It was clean. Everything was pretty decent except for the pool. Basically I didn’t even want to use the amenities, but since it was my daughter‘s birthday, I was going to make sure that she got in the pool in the morning before check out, I decided to take her to the pool. The pool was disgusting and cloudy. It didn’t even look like it’s been clean anytime so it was so nasty that I decided that I wasn’t going to get in the pool so me and my little sister decide to just walk around the pool a couple of times just to burn off a little energy while my daughter was in the pool with her father and it was so many things on the floor and on the ground that was disgusting. I was highly disgusted with the cloudy pool and the trash that was also along the pool. There were no clean towels to dry off so we had to walk to our rooms dripping wet. The soiled towel bin super full and spilling over on the ground. I would never recommend this place to anyone.