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Best Western Des Plaines O'Hare

Property building

7.3Good

(513 Ratings)

"It was clean, quiet, and easily accessible."

Verified guest

Don't miss out! Price and availability may change

7.3 / 10.0

Good(513 Ratings)

Hotel in Des Plaines, IL

3-Star Hotel

Reasons to book

Great price for your budgetOne of the lowest cost properties in the area

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

Includes essentialsPool, Kitchen or Kitchenette, Air conditioner and more

About this hotel

This hotel is located 10 minutes from O'Hare International Airport and River Casino.

Amenities at Best Western Des Plaines O'Hare

Pool

Air conditioner

Kitchen or Kitchenette

Internet / Wifi

Smoking allowed

Parking

TV

Wheelchair accessible

Gym or Fitness Center

Family friendly

Free parking

Map of Des Plaines, IL

city location on map

Nearby attractions

Millennium Park

Chicago Riverwalk

Museum of Science and Industry, Chicago

Available Rooms

Things to know

Additional fees to expect

Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Booking.com properties are professionally cleaned after each stay.

Booking feeNo booking fees, easy credit card payments.

Service feeThis helps Booking.com provide a safer and more secure booking experience.

TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.

Customer support

Customer support is handled by our partner Booking.com

$$$$

7.3Good

(513 Ratings)

"It was clean, quiet, and easily accessible."

Verified guest

Don't miss out! Price and availability may change

$$$$

7.3 / 10.0

Good(513 Ratings)

Hotel in Des Plaines, IL

3-Star Hotel

Reasons to book

Great price for your budgetOne of the lowest cost properties in the area

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

Includes essentialsPool, Kitchen or Kitchenette, Air conditioner and more

Map of Des Plaines, IL

city location on map

Nearby attractions

Millennium Park

Chicago Riverwalk

Museum of Science and Industry, Chicago

Available Rooms

About this hotel

This hotel is located 10 minutes from O'Hare International Airport and River Casino.

Amenities

Pool

Air conditioner

Kitchen or Kitchenette

Internet / Wifi

Smoking allowed

Parking

TV

Wheelchair accessible

Gym or Fitness Center

Family friendly

Free parking

Things to know

Additional fees to expect

Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Booking.com properties are professionally cleaned after each stay.

Booking feeNo booking fees, easy credit card payments.

Service feeThis helps Booking.com provide a safer and more secure booking experience.

TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.

Customer support

Customer support is handled by our partner Booking.com

Ratings and reviews

7.3 / 10.0

Good(513 Ratings)

100% verified reviews

1.0 / 10.0

Read above

Rooms have exposed plumbing and electrical. Remodel incomplete room 304. We were woken up at 4am by the people in room 302. Extremely loud arguing. You can hear everything through the adjoining room door. We spoke to front desk and they offered a bottle of water. Next night at 10pm awoke to another reservation in room 302 screaming and threatening to beat his wife. We called front desk. They did nothing. We checked out immediately in fear for our safety. The front desk refused to refund our deposit. This is completely unacceptable. We have stayed at several Best Westerns throughout the United States. This location should not be operating under the Best Western brand.

9.0 / 10.0

Pleased

Clean

9.0 / 10.0

It was good.

Clean room & comfortable bed.

Too small of a parking area in front of the lobby, for checking in. The one-way lanes going in and out of the parking in the back parking lot. The pool was closed, because of renovations,which was not mentioned when booking.

3.0 / 10.0

Ah

Staff was nice

Bugs flying in room, shower squealed on hot, toilet wouldn’t flush at one point (maintenance did come quickly though)

10.0 / 10.0

That was the second time staying there and I’ll be back

It was clean, quiet, and easily accessible.

NA

8.0 / 10.0

Very good place

Clean and comfortable. The staff is very friendly. The complimentary parking and breakfast are a plus. I will probably stay there next time I visit the Chicago area.

10.0 / 10.0

Comfort and cleanliness

The receptionists are friendly and ready to help immediately. The beds and pillows are comfortable. The linens and towels are clean. We liked everything.

6.0 / 10.0

They did not clean the room in our stay.

It’s well located and clean

The person in the front deck. Very rude. We paid an extra night to enter early in the morning. She showed up at 9 am. We have to wait for almost 2 hours to get our room. Besides that she has a bad attitude.

8.0 / 10.0

Good experience

The elevator

7.0 / 10.0

Convenient and comfortable stopover

Great hot breakfast. Good bed linens. 4 pillows on each bed. Two luggage racks. Closet and an iron. Coffee maker. Fridge. Elevator and room doors inside the building. Free parking.

Insecure parking lot. Couldn't watch Netflix. TV wouldn't connect to the Internet. Only 2 outlets at the beds for 4 sleepers and devices.

1.0 / 10.0

The staff is very rude and doesn't clean the room, simply waking up customers when they want to sleep.

Nothing

Noting

4.0 / 10.0

Never staying here again

The value for price

Breakfast staff was rude

1.0 / 10.0

Very disappointing would not recommend if you like your cleanliness.

Nothing, we left within 2 hours, the room smelt weird and the walls were all peeling. We spoke to the staff and said because it had been more than 2 hours since check in there was nothing they could do about the cleanliness or our un satisfaction.

The room looked so old and had a very bad smell. It felt very dirty and we did not feel comfortable staying. The staff was unhelpful and was not willing to help us in any way because we booked through booking.com. Very disappointed and the fact we had to spend more money to go to a cleaner hotel.

10.0 / 10.0

Excellent atention

Excellent Atention and Manager

5.0 / 10.0

close to O/hare

It was ok

front desk clerk

8.0 / 10.0

Stayed here on an overnight trip to Chicago, was one of the cheaper hotels and close to public transport for ease in get

It provided the essential amenities needed, the room was big, the bed was big and comfortable

Nothing

7.0 / 10.0

Decent, convenient stay for an event at Allstate Arena. Fair for the price.

Area seemed safe, convenient gas station shop next door, breakfast quesadillas were good, plenty of hot water to fill hot tub in the room, plenty of parking, close to Allstate Arena, no issues with check in/check out or keys, etc.

Pool was out of order, coffee and juice at breakfast were mostly water, mattress was very odd and not that comfy, same with pillows, low water pressure in shower, inconvenient entrance (I missed it and every Uber driver missed it)

3.0 / 10.0

No 2nd stay or recommendations to others

Nothing

Not at all

10.0 / 10.0

Great night's stay and comfortable beds!

The staff was great! Very helpful. Breakfast was a full hot breakfast, like Denny's or IHOP. The room was quiet and well appointed, Beds were extremely comfortable. Large screen TV with cable.

7.0 / 10.0

Nice hotel, but no pool to relax in and the odor of marijuana.

Quiet neighborhood, good variety with breakfast.

The pool was not filled. The smell of marijuana when we first entered our room and the lingering smell of it throughout the hallway on occasion.

8.0 / 10.0

I found it very satisfying

Good variety breakfasts everything goo

I found

8.0 / 10.0

Nice place for a visit

The place was clean and quiet. Staff was friendly, especially morning staff

Water in the shower did not warm up after having been on for at least 5 minutes

2.0 / 10.0

Just awful

Location and free parking

It was filthy, beyond dated, stank, the tea bags had obviously been wrt on the outside of the paper wrapper, and i didn't feel safe

1.0 / 10.0

Disappointed, disturbing, disgusting, unsafe, not clean at all, lies about the property and has the worst managers and s

Nothing! This property is disgusting and not clean at all. We didn’t even stay for one night because there was vaginal blood all over the room, stains on the walls and the beds. Their excuse was “miscommunication” now they won’t rerun emails or calls regarding a refund for the nights that we didn’t even stay. We left just an hour after we checked in! The general manager is making excuses and is incredibly rude on and off the phone!! NEVER STAY HERE!!!

EVERYTHING!

7.0 / 10.0

Confortable and basic

Very basic and clean

Older

2.0 / 10.0

I was completely mislead online about this hotel. I will not stay there again.

The windows opened which was nice because the hotel smelled like Marijuana.

Marijuana being smoked and smelled up hotel, sketchy people hanging around outside, razorblades and pipes all over the parking lot. I asked for a refund because I didn't feel safe and he told me no so I offered to pay for first night even. He told me the police station was a mile away if I needed them!

8.0 / 10.0

Nice place

Very clean

Constriction

8.0 / 10.0

Pretty good value

No fruit

Little noisy

9.0 / 10.0

Pleasant

Professional staff very clean, please

No pool

6.0 / 10.0

Average place to stay

Location

Pool wasn’t working

8.0 / 10.0

Both times staid the hotel was goid.

The breakfast provided was excellent. The staff were really helpful.

The swimming pool was out of action. The weather was really really hot and after eing out always it would have been nice to have a cooling swim.

4.0 / 10.0

Unsatisfactory experience, especially considering the price.

Had bagels, coffee, fruit and juice. Bread products were very good. Opted to eat at local breakfast place to get more food choices (husband doesn't eat red meat)

Room had an odor and seemed like it had't been cleaned in a while. Mattress was old with unsightly torn edges that weren't covered by the bedding. Don't know whether all the king rooms need updating. Stayed in a room at same property with comfortable, newer queen beds just the month before,

1.0 / 10.0

property is trash and poor management

nothing

this property is trash. The first room smelled like cigarettes. Then she told me there’s no smoking on property. How would you know what peoples is doing in the room? when she gave me a second room 307 it look like someone broke into the door. The door was half way open it looked like somebody can put something in the door and see what you doing. management is very poor. Check your rooms and check your property before showing anyone trash like this! 😡😡

5.0 / 10.0

Sorry, but won't be booking this location again. Neighborhood is a little suspect.

Location was good for us and breakfast was an added value

Carpeting in room was overly fragrant with cleaning products. Only one exterior door worked with key card. Had to walk around the building to get in thru front. Elevator panel needed serious cleaning.

3.0 / 10.0

Okay, but not great

Close to airport

It was advertised that there was a shuttle to airport, but upon check in we were told there wasn’t (despite the information in the room directory saying there was one as well)

8.0 / 10.0

Very clean and good value.

Location

N/A

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