Grand Central Hotel Belfast

A beautiful stay. The room was gorgeous, with a breathtaking view of the city. We especially enjoyed the observatory bar with the most beautiful menu of cocktails, enjoyed in a relaxing setting. The onsite concergie parking service was a special touch. A five star stay, which hopefully won’t be our last! Thank you

Check in, quick and efficient. Great size room, spotlessly clean. Overall, a great hotel in a great location.

Great room! Lovely sleep

Nice room and excellent service.

The rooms were not up to much, felt dated. We were put in a wheelchair accessible room which didn’t help, for £250 per night we felt that it was way too expensive for the experience we had. Staff were fine just overpriced for what we experienced.

My wife and I booked a night at the hotel as I we were going to a gig. On arrival at 13:30 our room was not ready the receptionist said we could leave our bags and come back which was nice. At 14:30 we returned and our room was ready. Check in was quick and easy even though there was a few people in front of us. We were upgraded to a Deluxe room 1710 which was great. When we got to our room the view was great the building next to the hotel is an office block so for privacy we had to close the curtains the view from the other side of the building overlooking city hall would be nicer. There was a slight stain on the carpet which was minor but unexpected. The room had a lovely bathroom with a shower and a bath and great toiletries. The furniture in the room were all matching and of a good quality as expected. The bed was massive but the base was 2 single beds joined and the matress was 2 single mattresses covered with a king-size sheet this meant that there was a rigid were the 2 mattresses met I am not sure this was 5 star luxury. In the corner of the room there was a door were the plumbing ran so you could hear water running. AC stopped during the night so room hot. Overall, a nice stay in a large spacious room with a good bathroom. I paid £162 for a standard kingsize room and I feel that even with the upgrade this was about the right price. I have stayed in many hotels in Belfast, and the Grand Central was good but not outstanding as I expected from a 5 star establishment.

Very friendly staff and very central in Belfast City Centre

Lovely spacious room, really good service and friendly staff

great staff, well proportioned and designed rooms

My reservation for the observatory wasn’t

Staff were great especially the staff at the rooftop bar

Very good hotel. Highly recommend.

good

Lovely furnishings and cosy comfortable room.

Room cleanliness was very poor with hairs in the bathroom. First room we were checked into hadnt been serviced and used then we moved after calling reception and they asking would I like to be moved !

Everything it was awesome

Amazing room and hotel

Beautiful Hotel

Very comfortable bed, clean room, really good breakfast.

Had a great stay this weekened with my wife, the staff were very helpful and could not do enough, great location and very friendly in and around the area, we will be back!

Lovely clean room and bed was very comfy lots of space in the too

I arrived at around 9pm and wanted room service. Despite telephoning numerous times, there was no reply. I went to bed hungry!

Great hotel and location

Very convenient for to work and shopping

Nice clean quiet room. Great central location

Room good, service awful then they added gratuity to bill without consent, room service menu a QR code then it’s out of date, only 2 options available. Had to chase order 3 times, paid £20 for a sandwich which took over an hour to get to room.

Amazing hotel, very friendly and accommodating staff.

Hotel was beautiful and service was great. My only feedback is the breakfast buffet is one of the worst I have ever had and I was looking forward to this one at this hotel the most because it was a 5 star hotel. We all agreed that it would have been by far better and cheaper if we just went to the restaurant and ordered what we wanted. The fruits salad really?? Where is real cut up fruit like watermelon, pineapple, grapes, strawberries. Come on your a 5 star… I paid $18 pounds which is equivalent to $35 Canadian each person (ya my dollar sucks) for a cup of tea and some rice crispie cereal. There should be a variety of options of baked good and maybe some jam for the toast would be nice. The cooked food did not look desirable at all. We all were so disappointed. The one other complaint I have is the noise level in the corridors. We stayed 2 nights and the first night we lucked out and had a room full of teen age boys next door and the second night we lucked out again with a room full of teen aged girls. Like seriously could the hotel not think let’s only torture these folks one night of their two night stay but I think they thought well better to piss off only one room instead of more. So yes the hotel was very nice… but not great

Very very expensive

Perfect location in center of Belfast. Enjoyed our stay!

Convenient location for the SSE arena. Comfortable room. Excellent afternoon tea. Wonderful, friendly staff. Looking forward to returning soon.

The rooms were beautiful and very clean