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Grand Central Hotel Belfast

Top rated by guests

Front of property - evening/night

Premium bedding, in-room safe, desk, laptop workspace

Shower, free toiletries, slippers, towels

Shower, free toiletries, slippers, towels

Premium bedding, in-room safe, desk, laptop workspace

9.0Outstanding

(993 Ratings)

"Loved our stay at the grand central hotel staff are so lovely and accommodating. Cleanliness top notch ! Beautiful hotel. "

Courtney

Don't miss out! Price and availability may change

9.0 / 10.0

Outstanding(993 Ratings)

Hotel in Belfast

5-Star Hotel

Reasons to book

Guests love it hereGuests give this property a top rating

High-end valueWell priced for this area

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

Luxury hotel with a 24-hour front desk and a coffee shop
A restaurant, a bar/lounge, and a coffee shop/cafe are available at this smoke-free hotel. WiFi in public areas is free. Additionally, valet parking, 24-hour room service, and concierge services are onsite.
Grand Central Hotel Belfast offers 300 air-conditioned accommodations with safes and complimentary bottled water. Beds feature premium bedding. Guests can surf the web using the complimentary wireless Internet access.

Bathrooms include showers, slippers, and complimentary toiletries. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and fans. Housekeeping is provided daily.

Amenities at Grand Central Hotel Belfast

Air conditioner

Internet / Wifi

Laundry

TV

Map of Belfast

city location on map

Nearby attractions

Titanic Belfast

Antrim Castle Gardens

National Trust - Mount Stewart

Crumlin Road Gaol Visitor Attraction and Conference Centre

Available Rooms

Things to know

Additional fees to expect

Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Hotels.com properties are professionally cleaned after each stay.

Booking feeNo booking fees, easy credit card payments.

Service feeThis helps Hotels.com provide a safer and more secure booking experience.

TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.

Customer support

Customer support is handled by our partner Hotels.com

$$$$

Top rated by guests

9.0Outstanding

(993 Ratings)

"Loved our stay at the grand central hotel staff are so lovely and accommodating. Cleanliness top notch ! Beautiful hotel. "

Courtney

Don't miss out! Price and availability may change

$$$$

9.0 / 10.0

Outstanding(993 Ratings)

Hotel in Belfast

5-Star Hotel

Reasons to book

Guests love it hereGuests give this property a top rating

High-end valueWell priced for this area

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

Map of Belfast

city location on map

Nearby attractions

Titanic Belfast

Antrim Castle Gardens

National Trust - Mount Stewart

Crumlin Road Gaol Visitor Attraction and Conference Centre

Available Rooms

About this hotel

Luxury hotel with a 24-hour front desk and a coffee shop
A restaurant, a bar/lounge, and a coffee shop/cafe are available at this smoke-free hotel. WiFi in public areas is free. Additionally, valet parking, 24-hour room service, and concierge services are onsite.
Grand Central Hotel Belfast offers 300 air-conditioned accommodations with safes and complimentary bottled water. Beds feature premium bedding. Guests can surf the web using the complimentary wireless Internet access.

Bathrooms include showers, slippers, and complimentary toiletries. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and fans. Housekeeping is provided daily.

Amenities

Air conditioner

Internet / Wifi

Laundry

TV

Things to know

Additional fees to expect

Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Hotels.com properties are professionally cleaned after each stay.

Booking feeNo booking fees, easy credit card payments.

Service feeThis helps Hotels.com provide a safer and more secure booking experience.

TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.

Customer support

Customer support is handled by our partner Hotels.com

Ratings and reviews

9.0 / 10.0

Outstanding(993 Ratings)

5.0 / 10.0

Lovely spacious room, really good service and friendly staff

5.0 / 10.0

great staff, well proportioned and designed rooms

1.0 / 10.0

Room cleanliness was very poor with hairs in the bathroom. First room we were checked into hadnt been serviced and used then we moved after calling reception and they asking would I like to be moved !

5.0 / 10.0

Lovely clean room and bed was very comfy lots of space in the too

5.0 / 10.0

Beautiful Hotel

5.0 / 10.0

Very comfortable bed, clean room, really good breakfast.

1.0 / 10.0

I arrived at around 9pm and wanted room service. Despite telephoning numerous times, there was no reply. I went to bed hungry!

5.0 / 10.0

Amazing hotel, very friendly and accommodating staff.

4.0 / 10.0

This hotel is located very centrally to Temple Bar, Grafton Street and many major sites. We chose not to get the Hop On/Off Bus because pretty much everything we wanted to see was within a 20 minute walk or much less. The hotel is very nice, clean and the breakfast was excellent. The only thing I wish I had known was that, while they have parkiing available, you have to book it in advance. We had to park several blocks away at a parking garage. We did get a hotel discount but would have preferred to have the valet park at the hotel.

4.0 / 10.0

Comfortable clean hotel room , breakfast area a bit cramp otherwise good to stay and easy access to all areas in Belfast.

4.0 / 10.0

Very centrally located, great venue, staff very helpful and rooms well equipped and very comfortable. One thing though, an upgrade to a city view room may not be worth the extra if you end up with the view of the back of an office block… but then that’s the view of the city.

5.0 / 10.0

Lovely everything was perfect.

10.0 / 10.0

Loved our stay at the grand central hotel staff are so lovely and accommodating. Cleanliness top notch ! Beautiful hotel.

10.0 / 10.0

Large room. Excellent for a weekend stay.

10.0 / 10.0

A very enjoyable overnight stay for a special occasion. We found service in both bars was a little slow but always friendly and didn't take away from an overall experience.

6.0 / 10.0

The hotel itself is nice but not well maintained or managed. We had thick black mould in the shower head water jets (which I had to clean off myself before using), a shower trey which was completely snapped in half (goodness knows what damage it was causing in the room below), and the door was fitted incorrectly preventing it from closing properly.When we complained there was no attempt at service recovery, the young lady on reception just said that’s a shame and shrugged it off. Not good. One evening we brought our friends to the bar to enjoy a drink. It took about half an hr for the waiter to bring the 4 drinks despite there only being two other customers in the bar. Bizzare. Would not repeat.

6.0 / 10.0

Too many light switches, small shower, mattress was a bit lumpy.

10.0 / 10.0

Cleanliness of room and having only one wash cloth

2.0 / 10.0

On arrival the queue at checkin took 20mins. No information was provided by staff about food or hotel facilities. On arrival at the room there was a large pink stain on the carpet, stains on the pillow case and confetti on the floor at the side if the bed. Breakfast was a joke. They ran out of glasses for juice and i asked 4 members of staff when eventually a member brought 2 glasses when there was a queue of people waiting. They forgot my tea and the milk jugs were on the table empty which you had to fill yourself. I then got my hot breakfast and toast but there was no butter so asked but had to wait 5 minutes for it by which time my breakfast was cold. There was no organisation of staff at all, i understand it was busy but standards of a hotel should not fall because of this. I was highly disappointed with my stay.

8.0 / 10.0

Lovely hotel, great location, grand lobby, super bar and restaurant but rooms didn’t quite match and aren’t maintained to the same level…eg. tv remote wouldn’t work, staff didn’t arrive with the replacement so watched to on my phone, shower overflows the tray and soaked the floor… that said would consider staying again

2.0 / 10.0

Hotel is ok but if you want to get a good night's sleep don't bother All the doors to the rooms bang closed very loudly So everytime a guest returns to their room you will be woken up Wish I had read the other reviews before booking Took nearly a week to the manager to get back to me and all he offered me was a phone call! I won't be returning

8.0 / 10.0

I was looking forward to staying at the Grand Central Hotel based on the previous reviews but overall for a 5 star hotel I was left quite disappointed. Check in was quite slow but staff were friendly and as I arrived at 3pm it was peak checking in time. The room was disappointing, there were very few amenities- sachets of Nescafé Original Coffee and one Biscoff per guest doesn’t scream 5 star, I’ve stayed in 4 star hotels that offered better amenities for guests. No fridge or mini bar and I had to step over an abandoned hoover to get into my room upon arrival. The shower sprayed water at all angles and when I wiped the shower head lots of black mildew specks came off. There was no TV remote in room and it took me x4 attempts and 45 minutes to get someone on reception to answer my call. Breakfast was lovely and again the general areas of the hotel were beautiful but I just felt underwhelmed by the room amenities. Bed was very comfy though and location ideal for a city stay. In my opinion I don’t think I would stay again there are other hotels in Belfast offering better for your money.

10.0 / 10.0

Everything great - lovely hotel & will deffo come again if in Belfast. The rooftop bar has some amazing views too !!

5.0 / 10.0

They weee fantastic and we had a beautiful room.

4.0 / 10.0

I was really disappointed with the Grand Central. I normally stay in the Europa but thought I’d treat myself and try out this hotel. Wrong decision! Firstly the queue for check in was nothing I have ever experienced at a hotel before. It took 45 mins. When we got to check in which was 70mins after the official check in time, we were told our room was not ready and to take a seat for 10mins. I refused to accept this given the delay has already messed up my afternoon plans. They did get us sorted in around 5mins. The lifts were really I was really disappointed with the Grand Central. I normally stay in the Europa but thought I’d treat myself and try out this hotel. Wrong decision! Firstly the queue for check in was nothing I have ever experienced at a hotel before. It took 45 mins. When we got to check in which was 70mins after the official check in time, we were told our room was not ready and to take a seat for 10mins. I refused to accept this given the delay had already messed up my afternoon plans. They did get us sorted in around 5mins. The lifts were really slow so we took the stairs and thankfully we were only on the 4th floor. The room was fine but had to go and look for towels as there weren’t any. The final straw was the loud fog horn noise at 2:30am and 9:30am. Not sure what it was but sounded like a pipes issue. I can safely say I will never stay at this hotel again.

5.0 / 10.0

Great hotel, fantastic staff who couldn't do enough for you. Perfect location.

8.0 / 10.0

Arrived for check in around 7.30pm, one staff member which slowed down the check in process as he had to run errands for another customer. Room was beautiful and spacious, it would be better if their was a fridge. Outside the hotel upon leaving after check out at 11am there was intoxicated young people hanging around the front doors.

10.0 / 10.0

Staff friendly

10.0 / 10.0

Excellent location, professional and courteous staff, beautifully designed hotel, clean and spacious bedroom and bathroom. We really enjoyed our stay.

4.0 / 10.0

Check in and check out were slow and after returning home I noticed I was charged £200 on my card. Contacted the hotel and was advised this was done in error but now I have to wait 3-5 days for it to be refunded. Room was fine. I paid for deluxe double room as wanted a bit of extra space but thought the room was small.....a lot smaller than our previous visit. Not sure how small the standard room would be if the one we stayed in was a size up. Overall we had a nice time.

5.0 / 10.0

Amazing rooms unbelievably comfortable beds . Great shower and bath .. loved the stay

5.0 / 10.0

An excellent stay! Comfortable and very friendly hospitable staff. Tasty breakfast and brilliant city centre location. Thank you!

10.0 / 10.0

Over night stay and room was clean, bed was perfect

10.0 / 10.0

Excellent stay.

10.0 / 10.0

The hotel was very stylish, clean and well looked after. But what made it was the staff, who were all very friendly and accommodating and made us feel very welcome and relaxed and gave a great representation of the people of Belfast.

8.0 / 10.0

Everything was great but was fussspointed no Netflix or prime and no option to watch from phone to TV there was IPlayer but it didn’t work

6.0 / 10.0

Room had a strong smell of bleach, letting you know that it had been deep cleaned but off putting. In evening and morning the shower and taps only provided lukewarm water that was just about manegable for a quick shower, so unfortunately unable to use the bath for some relaxation. Shower was also a poor design as the water was leaking out through the door and the entire bathroom floor saturated.

10.0 / 10.0

Excellent hotel with a lovely rooftop cocktail bar and your choice of several pubs with live music just. A minute or two walk away. Large room on a high floor as requested with views across Belfast to the sea. Only tiny niggle was that the shower was either very hoit or scalding. Didn’t bother us enough to mention to staff but I’m sure they would’ve fixed if we had

6.0 / 10.0

Room Not 100% Clean And Carpet Lifted From Floor Food Presentable But Im So Sick All Night And 2day

3.0 / 10.0

Lovely hotel but hot 5 star. Check in and out was slow. Only one person on reception for check out. No fridge in the room. No coffee machine. Beautiful building and lovely rooms but a good 4 star - not 5 star

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