Guests love it hereGuests give this property a top rating
High-end valueWell priced for this area
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About this bed and breakfast
While you're here, you can enjoy all the comforts of home and more, including free WiFi and a flat-screen TV, as well as Netflix and a bidet. Other amenities include designer toiletries, towels, slippers, and a desk.
Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Hotels.com properties are professionally cleaned after each stay.
While you're here, you can enjoy all the comforts of home and more, including free WiFi and a flat-screen TV, as well as Netflix and a bidet. Other amenities include designer toiletries, towels, slippers, and a desk.
Amenities
Air conditioner
Internet / Wifi
Balcony or Patio
TV
Things to know
Additional fees to expect
Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Hotels.com properties are professionally cleaned after each stay.
Service feeThis helps Hotels.com provide a safer and more secure booking experience.
TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.
Customer support
Customer support is handled by our partner Hotels.com
Ratings and reviews
8.2 / 10.0
Excellent(150 Ratings)
5.0 / 10.0
Fantastic room in Manarola. No place could have a better view! Clean and comfortable too! The restaurant under same ownership was attentive to needs and great food. Everyone nice. Owner very responsive.
1.0 / 10.0
Horrible experience
No lobby
Dirty
Called for information no one to assist us
Door did not lock we had to put our suitcases to keep door closed
Winding dark staircase
No lights /we could not wait to leave. 3am in morning we left-refund request for false information on booking
1.0 / 10.0
Property was falsely advertised. Luggage’s needed to be carried up 4 flights of very narrow stairs. No front desk. Communication was only by email and no response from attempts by phone. The room had NO VIEW other than a tree. They advertised a view from the room.
The bathroom was a joke.
Miserable property and management.
Hotels.com should vet the properties on their site. It’s not all about the money.
8.0 / 10.0
The property by far has the best views in town. The walk to get there is tougher than you’d think lugging baggage but well worth it. Bathroom and bedroom could use some bleach to get rid of some minor mold but it’s a great place! Host was fantastic.
10.0 / 10.0
It is a walk, but worth it! Great balcony view and amazing breakfast delivered to our room each morning.
8.0 / 10.0
It is a long walk from parking area to hotel. Up and down big hills
10.0 / 10.0
Most incredible view! Beautiful room and surrounding area!
10.0 / 10.0
Beautiful
10.0 / 10.0
Beautiful place!
10.0 / 10.0
Located at high point to view the ocean and the village. Modern and clean room and bathroom.
8.0 / 10.0
The room and area were fantastic, however, a few things knocked the stars down. First is that the place is quite a walk from the train station with luggage, and was not easy to find. Second, there is no elevator to get your luggage up to the room, so after you are exhausted from making your way from the train station, you also have to haul your luggage up to the room. Third, it wasn't immediately obvious that there was a retractable screen in the bathroom for privacy, so there were some awkward family moments until it was discovered that some obscure little remotes raised and lowered a screen to mask the bathroom. :D The view from the room is AMAZING, and check-in was very easy, with an online process and then picking up the key from a lock box.
6.0 / 10.0
This property is difficult to find, almost impossible to open the door (the lock doesn’t work properly) and there’s nobody on site to help if you need it. The room was partially clean (white powder on surfaces) and needed some maintenance (disappointing for the extravagant price). We booked the honeymoon suite and there was a lot of black mold in the ceiling. There was water damage in the ceiling and bathroom. The bathrobe was ripped, there wasn’t enough toilet paper for our stay, everything in the room is for an extra charge. That being said, the linens were comfortable and the view was absolutely stunning!! Really, you are paying for the view. Bottom line… it’s beautiful, but only stay here if you’re fit (it’s a climb to get there) and patient (it’s hard to get in!).
10.0 / 10.0
The most beautiful property! Very clean room with stunning views. I would recommend not bringing luggage though as it was a trek getting it to the room (nothing wrong with that just a heads up for future visitors)!
4.0 / 10.0
No front desk. No taxi service. Person gave instructions for check in on whats app and was extremely rude!!!!
10.0 / 10.0
Loved it.
5.0 / 10.0
Beautiful room. Very comfortable beds. Modern furnishings. View is amazing and check in easy and efficient. Staff very helpful on arrival. We were only able to stay one night but would have loved to stay longer. Definitely would come back if available. The area is know for its beauty and there are narrow stairs as it is built into the mountain, but there is also a winding road/path up to the residence so stairs can be minimized. There are two terraces to sit and enjoy the breathtaking view of the town and hills.
5.0 / 10.0
Beautiful room. Very comfortable beds. Modern furnishings. View is amazing and check in easy and efficient. Staff very helpful on arrival. We were only able to stay one night but would have loved to stay longer. Definitely would come back if available. The area is know for its beauty and there are narrow stairs as it is built into the mountain, but there is also a winding road/path up to the residence so stairs can be minimized. There are two terraces to sit and enjoy the breathtaking view of the town and hills.
10.0 / 10.0
The room was absolutely fabulous. Easy self check in and owners were very responsive
10.0 / 10.0
Beautiful views
2.0 / 10.0
I would not stay here. Customer service is terrible and it is literally hell getting to the room.
2.0 / 10.0
Don’t stay here!!! This place had good reviews on this site but I should’ve looked at Google. Incredibly terrible customer service at this place that has good potential.
This isn’t a real hotel. The staff communicated via WhatsApp which is fine. They sent me instructions on how to check in. However, it wasn’t very clear on how to actually get to the place itself. Once we finally arrived, we got the key from a lockbox. However; it was a generic skeleton key and incredibly difficult to use. We got in the suite and hotels.com sends their usual “how was check-in” email. I answer honestly. They must’ve notified the staff because I then got rude messages on WhatsApp threatening to evict me for leaving a negative “review”. Couldn’t believe it.
2.0 / 10.0
Don’t stay here!!! This place had good reviews on this site but I should’ve looked at Google. Incredibly terrible customer service at this place that has good potential.
This isn’t a real hotel. The staff communicated via WhatsApp which is fine. They sent me instructions on how to check in. However, it wasn’t very clear on how to actually get to the place itself. Once we finally arrived, we got the key from a lockbox. However; it was a generic skeleton key and incredibly difficult to use. We got in the suite and hotels.com sends their usual “how was check-in” email. I answer honestly. They must’ve notified the staff because I then got rude messages on WhatsApp threatening to evict me for leaving a negative “review”. Couldn’t believe it.
2.0 / 10.0
Do not stay here. Very rude
5.0 / 10.0
We don’t understand some of the poor reviews of this place. We had a magical stay in the junior suite. We canceled all our dinner reservations to have dinner on the balcony all nights. You can’t get a better balcony and sunset view in Manarola. Yes, it is of course some steps and steep hills to walk but that is the case for all hotels in Cinque Terre, and it is honestly not that bad. It’s only like 2-3 floors. The people that have pointed out this as a problem have clearly not done their research on where they are going.
Check in was easy. The owner will message you on hotels.com the day or a few days before and ask to write you on WhatsApp where he will send you information about self check in.
We, a couple in our thirties from Sweden, will definitely come back.
5.0 / 10.0
We don’t understand some of the poor reviews of this place. We had a magical stay in the junior suite. We canceled all our dinner reservations to have dinner on the balcony all nights. You can’t get a better balcony and sunset view in Manarola. Yes, it is of course some steps and steep hills to walk but that is the case for all hotels in Cinque Terre, and it is honestly not that bad. It’s only like 2-3 floors. The people that have pointed out this as a problem have clearly not done their research on where they are going.
Check in was easy. The owner will message you on hotels.com the day or a few days before and ask to write you on WhatsApp where he will send you information about self check in.
We, a couple in our thirties from Sweden, will definitely come back.
10.0 / 10.0
The view alone at this property from the balcony is worth the cost! My husband and I stayed in La Spezia and booked one night in Manarola at this property. We took in the breathtaking sunset from the balcony and then watched a lightning storm off in the distance under the stars. A memorable stay for sure!
10.0 / 10.0
Beautiful property, highly recommend but be aware lots of steps. The owner is responsive and the staff is so kind
10.0 / 10.0
Beautiful property, highly recommend but be aware lots of steps. The owner is responsive and the staff is so kind
10.0 / 10.0
Comfortable room. Views from the balcony route Were outstanding. Cleaning lady Did an excellent job helping us get orientated to the room.
10.0 / 10.0
Staff very helpful in explaining rum amenities to us.
10.0 / 10.0
Comfortable room. Views from the balcony route Were outstanding. Cleaning lady Did an excellent job helping us get orientated to the room.
4.0 / 10.0
The check-in process was a nightmare and the staff was incredibly rude. There is no lobby or staff that work physically on the property. We booked through Orbitz. Received a message the day prior asking for our contact information so we could receive the check-in code to get our room keys. I responded through Orbitz as there was no other email provided. I never heard back, so for several hours prior to our arrival I tried to call, no less than 5 times. We were placed on hold for > 10 minutes at a time, then the call would drop. Got to the property could not get into our room, no staff was there, tried calling again with no success. Called Orbitz, who also struggled to get in touch with anyone for > 20 minutes. Finally they were able to get in touch with someone who was so rude, yelled at the Orbitz agent and then hung up the phone. Orbitz called to offer to cancel our reservation and help us find new accommodations. While they were searching for other hotels, I finally received a phone call from the hotel. The gentleman, who would not give me his name despite my asking, was exceptionally rude to me. I explained we had been trying to reach him for quite some time. He told me "stop being hysterical, that's my problem, not his." He went on to tell me that he "doesn't care if we had to end up sleeping on the streets."
We were finally able to get in after multiple more phone calls and texts, but I was so disappointed with their customer service.
4.0 / 10.0
The check-in process was a nightmare and the staff was incredibly rude. There is no lobby or staff that work physically on the property. We booked through Orbitz. Received a message the day prior asking for our contact information so we could receive the check-in code to get our room keys. I responded through Orbitz as there was no other email provided. I never heard back, so for several hours prior to our arrival I tried to call, no less than 5 times. We were placed on hold for > 10 minutes at a time, then the call would drop. Got to the property could not get into our room, no staff was there, tried calling again with no success. Called Orbitz, who also struggled to get in touch with anyone for > 20 minutes. Finally they were able to get in touch with someone who was so rude, yelled at the Orbitz agent and then hung up the phone. Orbitz called to offer to cancel our reservation and help us find new accommodations. While they were searching for other hotels, I finally received a phone call from the hotel. The gentleman, who would not give me his name despite my asking, was exceptionally rude to me. I explained we had been trying to reach him for quite some time. He told me "stop being hysterical, that's my problem, not his." He went on to tell me that he "doesn't care if we had to end up sleeping on the streets."
We were finally able to get in after multiple more phone calls and texts, but I was so disappointed with their customer service.
10.0 / 10.0
Great location great view
10.0 / 10.0
Great location great view
10.0 / 10.0
Such a beautiful terrace! The room was gorgeous and comfortable. Suggestions for improvement considering the price: we were only given 1 bathrobe, the terrace should have an umbrella already setup, the room needs a kettle for making tea and ideally a mini-fridge and microwave. We loved our stay and would still highly recommend.
10.0 / 10.0
Such a beautiful terrace! The room was gorgeous and comfortable. Suggestions for improvement considering the price: we were only given 1 bathrobe, the terrace should have an umbrella already setup, the room needs a kettle for making tea and ideally a mini-fridge and microwave. We loved our stay and would still highly recommend.
6.0 / 10.0
We stayed in the honeymoon suite. The view was absolutely breathtaking and the bed was very comfortable. Locking the door and using the A/C were very confusing. It would have been nice to receive more detailed instructions from the staff, who are not on site. They responded quickly via WhatsApp but were not very friendly or helpful. They provided a wine key that was missing a corkscrew, so when we tried to enjoy a bottle of wine at sunset, we had to walk to a nearby restaurant to ask them to open it. When I brought this to the staff’s attention, they ignored that part of my message. For the price, I expected more attention to detail and a much more welcoming and helpful staff.
6.0 / 10.0
We stayed in the honeymoon suite. The view was absolutely breathtaking and the bed was very comfortable. Locking the door and using the A/C were very confusing. It would have been nice to receive more detailed instructions from the staff, who are not on site. They responded quickly via WhatsApp but were not very friendly or helpful. They provided a wine key that was missing a corkscrew, so when we tried to enjoy a bottle of wine at sunset, we had to walk to a nearby restaurant to ask them to open it. When I brought this to the staff’s attention, they ignored that part of my message. For the price, I expected more attention to detail and a much more welcoming and helpful staff.
8.0 / 10.0
View was fantastic, little down side the walk from the parking to the condo!
FAQs
Is parking included with this bed and breakfast?
Parking is not specified as an available amenity at Il Sogno di Manarola by The First. For more information, we encourage you to contact the property about where to park.
Is there a pool at this bed and breakfast?
We didn’t find pool listed as an amenity for this bed and breakfast. It may be worth double checking if a pool is important for your stay.
Is Il Sogno di Manarola by The First pet friendly?
Unfortunately, this bed and breakfast is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Il Sogno di Manarola by The First?
We found 4 amenities for this rental. This includes air conditioner, internet / wifi, balcony or patio, and tv.
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