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Malmaison Cheltenham

Top rated by guests

Breakfast, lunch, dinner served; British cuisine

Club Deluxe Room | Egyptian cotton sheets, in-room safe, desk, blackout drapes

Club Deluxe Room | Bathroom | Free toiletries, hair dryer, towels, soap

Standard Double Room | Egyptian cotton sheets, in-room safe, desk, blackout drapes

Club Deluxe Twin | Bathroom | Free toiletries, hair dryer, towels, soap

8.6Excellent

(960 Ratings)

"Great hidden gem"

Zunaid

Don't miss out! Price and availability may change

8.6 / 10.0

Excellent(960 Ratings)

Hotel in Cheltenham

4-Star Hotel

Reasons to book

Guests love it hereGuests give this property a top rating

Well priced for this locationPriced under area average

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

Hotel in Cheltenham with a 24-hour front desk and a restaurant
This smoke-free hotel features a restaurant, a bar/lounge, and self parking. WiFi in public areas is free. Additionally, 24-hour room service, a business center, and dry cleaning are onsite.
Malmaison Cheltenham offers 61 accommodations with safes and coffee/tea makers. Beds feature Egyptian cotton sheets. Flat-screen televisions come with satellite channels. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Amenities at Malmaison Cheltenham

Internet / Wifi

Laundry

Balcony or Patio

TV

Wheelchair accessible

Map of Cheltenham

city location on map

Nearby attractions

Cotswold Wildlife Park & Gardens

West Midland Safari Park

Stratford Butterfly Farm

Available Rooms

Things to know

Additional fees to expect

Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Hotels.com properties are professionally cleaned after each stay.

Booking feeNo booking fees, easy credit card payments.

Service feeThis helps Hotels.com provide a safer and more secure booking experience.

TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.

Customer support

Customer support is handled by our partner Hotels.com

$$$$

Top rated by guests

8.6Excellent

(960 Ratings)

"Great hidden gem"

Zunaid

Don't miss out! Price and availability may change

$$$$

8.6 / 10.0

Excellent(960 Ratings)

Hotel in Cheltenham

4-Star Hotel

Reasons to book

Guests love it hereGuests give this property a top rating

Well priced for this locationPriced under area average

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

Map of Cheltenham

city location on map

Nearby attractions

Cotswold Wildlife Park & Gardens

West Midland Safari Park

Stratford Butterfly Farm

Available Rooms

About this hotel

Hotel in Cheltenham with a 24-hour front desk and a restaurant
This smoke-free hotel features a restaurant, a bar/lounge, and self parking. WiFi in public areas is free. Additionally, 24-hour room service, a business center, and dry cleaning are onsite.
Malmaison Cheltenham offers 61 accommodations with safes and coffee/tea makers. Beds feature Egyptian cotton sheets. Flat-screen televisions come with satellite channels. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Amenities

Internet / Wifi

Laundry

Balcony or Patio

TV

Wheelchair accessible

Things to know

Additional fees to expect

Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Hotels.com properties are professionally cleaned after each stay.

Booking feeNo booking fees, easy credit card payments.

Service feeThis helps Hotels.com provide a safer and more secure booking experience.

TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.

Customer support

Customer support is handled by our partner Hotels.com

Ratings and reviews

8.6 / 10.0

Excellent(960 Ratings)

4.0 / 10.0

Very clean. No magnifying mirror and very dark!

3.0 / 10.0

Nice hotel but a bit tired- the rooms need a clean and freshen up, including the bathroom. Nice but looking tired. Comfy bed and pillows, good price

5.0 / 10.0

….

4.0 / 10.0

Nice staff, underground parking very awkward and not really suitable for a large car. Beds weren’t the best as the mattress dipped in the middle, the sink in the bathroom was slow to drain. But other than that it was a good stay with nice staff, good breakfast, nice hotel in a nice location.

5.0 / 10.0

Great location

3.0 / 10.0

I booked a Club Deluxe room which was nice and spacious. I know that the bath and shower are inside the bedroom with no walls before I booked and thought thats fine as I was staying by myself anyways.

4.0 / 10.0

Pretty nice hotel but I was disappointed at little things in the room that didn't work- a lot of switches that didn't activate anything; shower head pointed directly onto the sloped edge of the bath so both me and my partner slipped when trying to shower (yes I know there is a bath mat provided but I also didn't expect to be showering on a hill). Service at breakfast was poor considering it was the last hour of breakfast and there were only two other parties dining. Food was good but service staff spent more time clearing other empty tables than removing our dirty plates that had collected as you would expect during a continental breakfast. And it wasn't like we overstayed our welcome past the 10am end of the breakfast slot.

3.0 / 10.0

It was okay. Air conditioning wasn't working in our room and front desk was great in moving to a junior suite, but that felt tired with creaky floors and doors. Plus music that went on through the night

4.0 / 10.0

This is a nice hotel, well placed in a quiet quarter, and close to the shops and eateries of the town, It was clean and the bedroom of a good size. Only complaint was the breakfast where the service was slow and the staff "sullen" (the rest were very helpful and pleasant). The Americano coffee, out of a machine, was pretty tasteless.

4.0 / 10.0

Great Boutique style Hotel. We stayed in the spacious signature suite. The room was clean but bed was not great. Shower was fantastic but sink tap flow of water was very poor ( no pressure). Hotel overall is looking a bit tired. Walls and floors could do with a re paint and polish. Staff excellent and breakfast very good.

4.0 / 10.0

Good experience overall and good staff experience. Room is really well set up for business travelers

2.0 / 10.0

I was looking forward to my stay at the malmaison ahead of an exam the next day. I have stayed at other hotels in the chain and the stay has always been great.

10.0 / 10.0

Great hidden gem

5.0 / 10.0

Stayed lots before excellent hotel

8.0 / 10.0

Everything excellent, except for the air-con which struggled to bring the temperature down

5.0 / 10.0

Great hotel and good location for easy walk into the town, local restaurants and bars within easy reach. Clean hotel undergoing some exterior improvements but not in a bad condition and unobtrusive too. Comfy room with all you need

5.0 / 10.0

Wonderful stay, great location, superb hotel!

10.0 / 10.0

.

5.0 / 10.0

Lovely relaxed hotel

5.0 / 10.0

Excellent

4.0 / 10.0

Overall, a very good stay. The communal areas were stylish and comfortable, the breakfast was very good (although £23 per head) and the room was large and had a lovely seating area in a bay window. The shower was really great - strong and hot! The location was also fabulous. A few small negatives that could be improved easily: 1) No tea or kettle in the rooms, just a coffee machine. Meant I couldn't sit and enjoy a cup of tea in the room in the mornings. 2) The bathroom was very dark and there were no shelves or places to put anything. A little cupboard or shelf under or next to the sink would've been useful. 3) The mirror above the desk - when you sit in the chair, the mirror is too high to see yourself in, so it's no use at all!

8.0 / 10.0

Shabby room,dark bathroom poor toiletries

5.0 / 10.0

All good

4.0 / 10.0

The room was clean and of a high standard. There was a comfortable lounge, a terrace and conservatory, but on one day these were closed to hotel residents due to a private function. Hotel guests should be able to use the facilities they have paid for, or at least be informed that facilities will be closed during their stay, and be compensated accordingly.

10.0 / 10.0

Lovely stay for our anniversary, parts of the room are getting worn and you can see they are older but still a lovely room.

10.0 / 10.0

This well located hotel is well managed with excellent front of house staff. They are really helpful and friendly. It is very quiet with good facilities and quality food options.

6.0 / 10.0

Staff mostly incompetent - especially bar staff. Needs updating.

8.0 / 10.0

Lovely hotel, friendly staff. Given an upgrade for my birthday which was lovely and very generous. Plug points were very well hidden, maybe a little sign pointing them out would be useful. Great drinks and food offers but not well advertised in the room, we would have been enticed back had we known, there should be information in the room about these.

6.0 / 10.0

I felt like I was sleeping in the corridor. Bed so close to the door every passer by could be heard. Noise above woke me up at 4am as taking a shower and then heavy stomping continued. Very close to busy roads, so again noisy and with air conditioning that didn’t work properly it made for a hot night! Pillows and bed extremely uncomfortable. Sheets didn’t fit bed properly. Very dark bathrooms and limited toiletries. Grubby stairs and main areas. Overall an expensive experience for a poor nights sleep. Will not be revisiting.

5.0 / 10.0

Great

10.0 / 10.0

The bed was supper comfy and I slept like a baby !

5.0 / 10.0

Really comfortable, lovely room, staff really helpful, decoration lovely, close to town, wine bar, restaurants etc

4.0 / 10.0

A great stay overall. Staff very fruendly and helpfull

5.0 / 10.0

Great hotel. Located conveniently for access to the town.

10.0 / 10.0

Excellent location and service with pleasant facilities

6.0 / 10.0

Our room was not in good condition but the location was perfect

10.0 / 10.0

Staff were very friendly, efficient and helpful and the Restaurant food (including breakfast) was perfect 🌟🌟🌟🌟🌟

5.0 / 10.0

Lovely big twin room, comfy beds and Nespresso coffee machine. Short walk through the Montpellier district to get into the town centre. Great breakfast in the morning. Nicely decorated and furnished.

10.0 / 10.0

Our room is huge and stately but tastefully decorated and modernized

8.0 / 10.0

It was all to a good standard - and therefore value for money was just about right - bar staff & breakfast staff good & friendly too 👌

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