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No131 The Promenade

Top rated by guests

Bedroom

Property building

Property building, Day

Bed, Photo of the whole room, Bedroom

Toilet, Bathroom

8.7Excellent

(1,439 Ratings)

"Just a really nice place to be"

Verified guest

Don't miss out! Price and availability may change

8.7 / 10.0

Excellent(1,439 Ratings)

Hotel in Cheltenham

Reasons to book

Guests love it hereGuests give this property a top rating

High-end valueWell priced for this area

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

Offering two restaurants, a gin bar and a cocktail bar, No131 The Promenade is located in Cheltenham, 6 minutes' walk from the Montpellier Gardens. Free WiFi access is available.

Amenities at No131 The Promenade

Air conditioner

Internet / Wifi

Smoking allowed

Parking

Balcony or Patio

TV

Family friendly

Map of Cheltenham

city location on map

Nearby attractions

Cotswold Wildlife Park & Gardens

West Midland Safari Park

Stratford Butterfly Farm

Available Rooms

Things to know

Additional fees to expect

Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Booking.com properties are professionally cleaned after each stay.

Booking feeNo booking fees, easy credit card payments.

Service feeThis helps Booking.com provide a safer and more secure booking experience.

TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.

Customer support

Customer support is handled by our partner Booking.com

$$$$

Top rated by guests

8.7Excellent

(1,439 Ratings)

"Just a really nice place to be"

Verified guest

Don't miss out! Price and availability may change

$$$$

8.7 / 10.0

Excellent(1,439 Ratings)

Hotel in Cheltenham

Reasons to book

Guests love it hereGuests give this property a top rating

High-end valueWell priced for this area

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

Map of Cheltenham

city location on map

Nearby attractions

Cotswold Wildlife Park & Gardens

West Midland Safari Park

Stratford Butterfly Farm

Available Rooms

About this hotel

Offering two restaurants, a gin bar and a cocktail bar, No131 The Promenade is located in Cheltenham, 6 minutes' walk from the Montpellier Gardens. Free WiFi access is available.

Amenities

Air conditioner

Internet / Wifi

Smoking allowed

Parking

Balcony or Patio

TV

Family friendly

Things to know

Additional fees to expect

Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Booking.com properties are professionally cleaned after each stay.

Booking feeNo booking fees, easy credit card payments.

Service feeThis helps Booking.com provide a safer and more secure booking experience.

TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.

Customer support

Customer support is handled by our partner Booking.com

Ratings and reviews

8.7 / 10.0

Excellent(1,439 Ratings)

100% verified reviews

7.0 / 10.0

Great hotel but be aware of the noise factor

Beautiful Room. Extremely well designed and appointed with gorgeous old world charm and an amazing Bathroom

Even though we were in a “quiet room” we could still here the “Gin Bar” down stairs on both evenings, late into the night. Ear plugs helped but this is why the overall experience wasn’t rated excellent.

9.0 / 10.0

Nice and quiet hotel in a very good location👌🏾

Loved the retro/vintage vibe. Loved the room setup and the spacious room size! Loved the front desk staff (very helpful), the close proximity to Cheltenham Ladies’ College and restaurants, bookstore, shops, etc

The access to the reception, the access to the room (top floor - no elevator). Consider adding a door latch from inside the room for extra safety.

10.0 / 10.0

Have stayed a few times now ands it’s just a nice place to be

Just a really nice place to be

Expensive

6.0 / 10.0

Sadly, I wouldn’t stay again.

Decor and atmosphere

It was freezing in the room we were allocated (No1). We went out for the evening and returned back around 11pm. The room was so cold upon entering, I called reception around midnight and no answer, tried again around 12.30am and was told there wasn’t much they could do. The radiator was on full and had been warm when we first checked in, but was cool to the touch at this point. Slept in all my clothes, jumper and scarf. Told the staff upon checkout and got an apologetic response but nothing more.

8.0 / 10.0

Great stay fabulous stylish hotel

Rooms were very comfortable and stylish

Lighting was not bright enough to put makeup on

10.0 / 10.0

Opulent

Perfect location in a beautiful part of the city Attention to detail is amazing

8.0 / 10.0

fab location for town or races

great location , nice decor and downstairs bar

staff were polite but slow to sort things out especially reception

6.0 / 10.0

Stunning hotel and staff. Wouldn’t stay again due to ridiculously loud music til 2.40am

Rooms and hotel beautiful

Loud music until 2.30am fri and sat night and our room directly above the noise. Were told by the staff the music would finish at 12 latest

1.0 / 10.0

Tiring

The room was brilliant, extra large comfortable bed, stunning bathroom with walk in double shower and olde worlde bath. Spacious more like a suite, at first we were delighted!

The thumping noise from the disco they run going on till the early hours of the morning on the friday made it impossible to sleep well. After one sleepless night we were told the would be having the same music on the saturday night till 1 or 2 am. We could not face another sleepless night so left. The very nice reception/manager was understanding and said if we emailed in they would provide a free stay in the future ..... we emailed after several times and did not have the decency of a reply. Do not book this place on a friday and saturday night if you want to rest. It was not just a little noise, but like trying to sleep inside a club!

2.0 / 10.0

Awful

Nothing

Customer service during the first night of our stay left the next day

10.0 / 10.0

Perfect

It was perfect. Style & location. We shall stay there again.

7.0 / 10.0

Rude staff

Loved the bedrooms, and the food

The staff were really rude, not polite and ruined the experience

7.0 / 10.0

Needs improvement

Nice hotel but lacked signage to reception so couldnt find what you needed. Breakfast service was poor. Food was nice , coffee machine broke so couldnt order specialty coffees . Noisy rooms with music playing loudly at 4pm with no customers. Needs improvement

As above

10.0 / 10.0

Fantastic! Superb! What a place !!

Everything. Florence on reception was such a lovely young lady. Greeted us very well and was very warm & welcoming

Nothing al brilliant

10.0 / 10.0

Impressive hotel with excellent service to match.

Beautifully decorated property, incredible dinner at Yoku with excellent service from their team. Bed was incredibly comfy. Loved having a relaxing glass of wine in the claw foot tub before heading out for dinner.

The TV wasn’t on and ready for use on arrival like other hotels I’ve stayed in before. Was incredibly convoluted to get it to work. The maintenance man was called to rectify the issue. Not a negative, but felt a bit silly having to ask for help.

9.0 / 10.0

Simply incredible will definitely return

Outstanding location and amenities nearby. Hotel was amazing, was afforded early check in and free room upgrade 🤍

Room was a little noisy whilst housekeeping were still cleaning outside door but can't complain as we were in the room early.

8.0 / 10.0

Luxurious stay

Staff kindly took in my bags, sorted parking permit and let me check in early. Gorgeous room. Massive bed to get lost in. Lots of pillows. Vanity mirror. Mini bar, snacks at a cost. Coffee machine, made my first Nespresso! Bath in the room. Very lush. Side shower room was also awesome with robe towels. Felt very luxurious. Manager let me book a table at the restaurant just as a walk in.

Stairs up felt a bit jolty, decor to rooms outdated and toilet seat. Only downside, the cost. But nice to splash out sometimes. Loud noises next day with emptying glasses, thin walls. Hotel shakes with traffic going past, people walking around. Then before morning check out a man went to open the door I said hello! And he nearly came in. Told reception they apologised said it might have been maintenance.

10.0 / 10.0

Beautiful hotel and great location

Everything, stayed here with my daughter for the last few years.

10.0 / 10.0

would go again

Loved the decor and comfort of room

Breakfast pricey and good but no spectacular - soggy rubbery breakfast muffin

10.0 / 10.0

Lovely, my new hotel in Cheltenham - had never been before but seriously better than the Queens etc

Very atmospheric - beautifully decorated and smells gorgeous throughout as you would expect.

One little thing - love the darkness but the step as you go through the door tripped me every time.

3.0 / 10.0

Noisy rooms

The rooms are stylish and the bathroom in particular is great

There was an intermittent buzzing noise somewhere in the hotel that we could hear all night. Probably not an issue for heavy sleepers but it kept me awake a lot of the night. Complained on check out and we just got a half hearted apology

10.0 / 10.0

Very comfortable and right in the heart of Montpelier.

Fabulously decorated kitchen bedrooms and bathrooms give a sumptuous ambiance.

Couldn’t find the hairdryer in my room.

9.0 / 10.0

Beautiful stay in a lovely period property

Beautiful decor and great ambience

No aircon

10.0 / 10.0

Fantastic hotel, great location. Guest if you’re driving you need to be in zone 7 to park and pay at the hotel. And reme

The staff so very helpful

No aircon but was provided with a fan

5.0 / 10.0

Very disappointed as this was a return visit as last time we had such a wonderful stay.

Good breakfast, coool bar aesthetic. Location for breakfast excellent and food and coffee very nice.

Our room was incredibly loud even with the windows closed. We could hear the bass of the music which woke me up at 12.15am (despite us being on the top floor). We’re parents of a new born and really looked forward to a good nights sleep which was ruined. The room was too hot we woke multiple times in the night and the air conditioning was sub par despite being set to the coolest setting. When we spoke with reception the next morning they told us it was summer and hot so we can’t help it get being loud….

2.0 / 10.0

It is a central location if your visiting the Cotswolds, go if you are not there on the weekend

The rooms are very spacious and confortable, the bathrooms are probably the best I've seen en a hotel

The hotel has a night club and it is impossible to sleep before 2am. If you are traveling for tourism, this is not the place unless you are looking for a party. We asked for an hour of late checkout because we were tired after 3 nights of not being able to sleep and they said we would be charged.

9.0 / 10.0

Historic/character venue in the heart of Regency Cheltenham!

Nice hotel with period features such as a great bathroom with bath and shower! On site restaurant and bar are very nice with a decent menu (albeit not cheap).

Lack of airco (fan wasn't doing enough). No working/desk space!

10.0 / 10.0

Perfection all rolled into one hotel

Everything Location , food , hospitality

Nothing

10.0 / 10.0

we will be back soon

Having stayed in 131 many times this time all expectations was on key

10.0 / 10.0

Great stay. Loved the beautiful outdoor area

Lovely quirky hotel with unique rooms. Large bathroom. Excellent entertainment area outside with singer and DJ. Looks beautiful of an evening.

Lots of stairs but that’s the way the building is.

10.0 / 10.0

Perfect

The room was stunning and everything you would need, we stayed here as we had a social event in Cheltenham it’s so close by this was perfect. We could not fault a thing and we can’t wait to come again to stay.

There is not one thing I can say we didn’t like

6.0 / 10.0

Nice hotel very expensive for what it is

Great location and decor

Staff were unfriendly on reception. Terrace staff were young and not very organised. Rooms smelt of damp and very hot not able to turn radiators off

10.0 / 10.0

Excellent venue, would stay again.

Great Venue

Can't really fault anything

9.0 / 10.0

Really enjoyed the experience and we feel we only scratched the surface of this fabulous place.

Full of surprises, full of character and full of life.

The first room we were given was really not a great option and we wouldn’t have been happy if the staff hadn’t found a better room for us which turned out to be ideal.

3.0 / 10.0

Too noisy

Lovely building

The noise was horrendous until the early hours of the morning. Loud music played all night, even though I believe we were in a quiet room it was impossible to sleep with the music. This is more a restaurant with rooms than a hotel and is in the middle of many late night venues

7.0 / 10.0

Lovely

The property was located in a perfect spot. The interior beautiful. The staff very friendly and helpful.

Whilst in the perfect spot, we stayed Thursday night, Friday night, and Saturday night. The Thursday and the Saturday was perfect. Unfortunately the Friday night was so noisy from the music at Gin and juice. We had to move rooms on the Saturday night. I also has the pork belly in the restaurant and it was so dry and chewy. Otherwise, it was really lovely.

10.0 / 10.0

One of the best places I’ve stayed in the UK and will definitely return.

Fabulous hotel in great location. Wonderful outside terrace and room luxurious

Loved everything

10.0 / 10.0

Really enjoyed staying here and have recommended it to a few people to check it out themselves!

Everything! The room was beautiful decorated and was moody but homely. I love the amenities and having not one, but two restaurants available downstairs.

Nothing!

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