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Hotel Luzernerhof

Top rated by guests

Interior

Triple Room | In-room safe, free WiFi, bed sheets

Classic Penthouse | Private kitchen | Espresso maker

Junior Suite | In-room safe, free WiFi, bed sheets

Shower, free toiletries, hair dryer, towels

8.2Excellent

(727 Ratings)

"Awesome hotel in Luzern "

Sean

Don't miss out! Price and availability may change

8.2 / 10.0

Excellent(727 Ratings)

Hotel in Lucerne

4-Star Hotel

Reasons to book

Guests love it hereGuests give this property a top rating

Well priced for this locationPriced under area average

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

Boardwalk/promenade hotel with a 24-hour front desk and a bar
A bar/lounge, concierge services, and a 24-hour front desk are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include tour/ticket assistance.
Hotel Luzernerhof offers 64 accommodations with espresso makers and safes. 28-inch flat-screen televisions come with cable channels.

Bathrooms include showers, complimentary toiletries, and hair dryers. This Lucerne hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities at Hotel Luzernerhof

Internet / Wifi

Balcony or Patio

TV

Map of Lucerne

city location on map

Nearby attractions

Swiss Museum of Transport

Ballenberg, Swiss Open-Air Museum

Nature and Animal Park Goldau

Available Rooms

Things to know

Additional fees to expect

Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Hotels.com properties are professionally cleaned after each stay.

Booking feeNo booking fees, easy credit card payments.

Service feeThis helps Hotels.com provide a safer and more secure booking experience.

TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.

Customer support

Customer support is handled by our partner Hotels.com

$$$$

Top rated by guests

8.2Excellent

(727 Ratings)

"Awesome hotel in Luzern "

Sean

Don't miss out! Price and availability may change

$$$$

8.2 / 10.0

Excellent(727 Ratings)

Hotel in Lucerne

4-Star Hotel

Reasons to book

Guests love it hereGuests give this property a top rating

Well priced for this locationPriced under area average

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

Map of Lucerne

city location on map

Nearby attractions

Swiss Museum of Transport

Ballenberg, Swiss Open-Air Museum

Nature and Animal Park Goldau

Available Rooms

About this hotel

Boardwalk/promenade hotel with a 24-hour front desk and a bar
A bar/lounge, concierge services, and a 24-hour front desk are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include tour/ticket assistance.
Hotel Luzernerhof offers 64 accommodations with espresso makers and safes. 28-inch flat-screen televisions come with cable channels.

Bathrooms include showers, complimentary toiletries, and hair dryers. This Lucerne hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities

Internet / Wifi

Balcony or Patio

TV

Things to know

Additional fees to expect

Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Hotels.com properties are professionally cleaned after each stay.

Booking feeNo booking fees, easy credit card payments.

Service feeThis helps Hotels.com provide a safer and more secure booking experience.

TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.

Customer support

Customer support is handled by our partner Hotels.com

Ratings and reviews

8.2 / 10.0

Excellent(727 Ratings)

5.0 / 10.0

Exellent

4.0 / 10.0

Clean room and comfy bed. Rooms are large & quiet. Breakfast for a fee but was really good with plenty of great options. Would stay again if in Lucerne.

2.0 / 10.0

Over priced, only coz of good location , very small room. breakfast not good , quality of ingredients sub standard and the person in the charge of breakfast was also very indifferent and rude

3.0 / 10.0

The location is great, and the breakfast was really good. However, there were continual service issues. Our room was not ready at the 3 pm check-in time. We were put in a different, dark room. Two of the five lights didn’t work. We asked, but no no one came to fix them. They said they would have to call an electrician. The light was not fixed during our three night stay. The first day, our room was never cleaned. We asked twice, no one came. That evening finally a cleaner knocked on our door and offered fresh towels. Presumably, the service staff was very short staffed. We did receive apologies.

4.0 / 10.0

Tiny room but convenient location just 2 bus stops from train station and 1 short block to hotel . Breakfast was good with scrambled eggs but no pastries but one homemade cake squares . On edge of old town with predestine street very close.

4.0 / 10.0

Great location in the centre. A busy hotel and although clean - - not spotlessly clean. Comfortable, quiet rooms.

2.0 / 10.0

We had the 7th floor room. It was spacious with living room, guest room, master bedroom, 1.5 bathrooms, outdoor terrace, kitcheb, and even had a fireplace but quite old. The walls were velvet but the outlets were coming out. One small TV in living room. The guest bedroom had a window with bars but no covering - quite odd. Some of the lights didn’t work. Kitchen appliance seemed like from 40+ years ago. They had 2 glass panel shelf windows where people outside can look into the apt. Floors were creaky. The place felt haunted. The bathroom seemed like the only area renovated decently but the shower area had some mold. The location is convenient near the lake and 10-15 min walk to train / chapel bridge / lion monument.

3.0 / 10.0

Great location buthotel in serious need of updates

4.0 / 10.0

This was near lake and bus but old loud and not what picture displayed . Breakfast was pricey but ok

8.0 / 10.0

It’s an ok place to stay for just one night.

6.0 / 10.0

This hotel has a good location. The rooms and hotel itself were not of a 4 star standard as described. There was no air conditioning which was needed with temperatures over 30 degrees. No mini fridge in the room.

10.0 / 10.0

Awesome hotel in Luzern

4.0 / 10.0

I would not recommend this hotel. Hot, dirty, cigarette smoke in the lobby, noisy, and dated (in a bad way). Manager was, however, very receptive to our feedback and did kindly offer a refund for one night to accommodate. This was the bright spot. I would still not recommend this hotel, but I applaud the manager for her service and appreciate her willingness to receive our feedback.

5.0 / 10.0

Great location. Very nice room. Would stay here again.

4.0 / 10.0

Good clean facility. Noisy cause of traffic. Good location near the train station which was walkable.

5.0 / 10.0

Perfect spot. Near the lake and close to all attractions. Staff was exceptional and room was very nice. Would stay again.

6.0 / 10.0

Everything was fine with my stay except for the smell of smoke that came up to the fifth floor from the lobby bar.

10.0 / 10.0

Great location, and friendly staff.

8.0 / 10.0

Nice place

8.0 / 10.0

Nice hotel, easy walk from railway station and all the main tourist spots. I had a single room which was clean and had a comfortable bed, a safe, flat screen TV with lots of channels, charging points for phones and nice bathroom with a good shower. Staff were all nice and helpful. Buffet breakfast was good. My room overlooked the street but with the window closed there wasn't much traffic noise. The only thing that stops this being excellent was the lack of air conditioning but I wasn't that hot and slept well. I definitely recommend it as a good place to stay unless you really need air conditioning. I very much enjoyed my stay.

8.0 / 10.0

Very central, 10 mins walk from the railway station, old fashioned charm, my room at the front could have been noisy but everything shuts at 2300 in Luzern so it gets quiet. Did me fine for 4 nights.

8.0 / 10.0

Very convenient location to center of Lucerne - we were able to walk to all areas of interest to us. Wifi connection process was very cumbersome and we need to ask for help from the front desk staff. Room did have some dustballs on the floor in the corner and under chairs and desk.

10.0 / 10.0

I had a nice stay at this hotel. Very well located in the center, not far from the train station and close to most touristic attractions. The room was clean and comfortable.

10.0 / 10.0

Great hotel - excellent location, good rooms, good air conditioning, friendly staff. Highly recommended.

8.0 / 10.0

A good hotel that is centrally located, making an easy walk to the centre or the train station. This rooms were nice but the air conditioning didn't do much cooling so I had the window open the whole time I was there. It was generally good and I would stay there again, but perhaps not in the summer.

8.0 / 10.0

I really liked the first room that I stayed in. It was clean & spacious! But then the second room that I have booked was little smaller and it wasn't bad until I smelled the pillow and blanket. It smelled like wet tower that haven't been dried. Other than that, rest wad okay. Overall nice place to stay and close to restaurants and groceries and lake.

2.0 / 10.0

Hello, I’m writing to request a refund, as this hotel was a complete deception from the moment I arrived. The photos and description on the website have nothing to do with reality. The rooms were full of dust, extremely small, and had no air conditioning, which is very serious considering that I suffer from asthma and severe allergies. The staff showed no intention of solving the issue or offering any alternatives. I felt completely scammed, I couldn’t continue with the stay, and I was forced to find another hotel immediately, which resulted in an additional and unexpected expense. I find it unacceptable that this type of accommodation is available on the platform, and that is why I am demanding a full refund of my reservation. It was a very unpleasant experience that affected both my health and my travel plans.

5.0 / 10.0

Great location just one street back from the lake front. A good price for the area. Rooms were a good size. Only a short walk to the train station. Breakfast had enough options to find something we liked. I would return to this hotel if back in the area.

10.0 / 10.0

Really good and comfortable, very good location.

10.0 / 10.0

Great location, clean, tidy and modern. Great complimentary tea/coffee. Convenient for all attraction

2.0 / 10.0

Room not at the level of a “pretended” 4stars hotel. I spoke to the manager who has no idea of what a conversation between a customer andxa service provider should be. This is reflected in the rest of the personnel. No wish to help, no empaty. Too bad

8.0 / 10.0

No shower towel in the room.

2.0 / 10.0

Entrance stink of cigarette smoke and the room is full of dust

6.0 / 10.0

Room was dark and very hot. Fan provided but didn’t help. Miserable nights sleep. Staff was nice and apologetic. Would not return.

5.0 / 10.0

The room is very spacious, excellent service, flawless check in, best location, close to attractions and train station, bus station.

4.0 / 10.0

Close to station. Easy to find. Breakfast room very busy so not that relaxing but the staff were great. Shops and restaurants all around .

8.0 / 10.0

It was very hot while we were there and the fan was insufficient to cool the room but the room itself was lovely and breakfast was very good!

8.0 / 10.0

A little run down

3.0 / 10.0

bathroom too small. parking for a night at street cost nearly 40 CFH. good breakfast.

10.0 / 10.0

Great location. Small rooms but clean

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