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Citadel Hôtel

Facade/entrance

4.7

(91 Ratings)

"The rooms were both comfortable and clean."

Verified guest

Don't miss out! Price and availability may change

4.7 / 10.0

Hotel in Calais

Reasons to book

Great price for your budgetOne of the lowest cost properties in the area

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

Includes essentialsFree WiFi/internet and more

About this hotel

Set next to the ferry terminal in Calais, this 2-star hotel is just 1312 feet from the train station. It offers free Wi-Fi access throughout and all the rooms have a LCD TV.

Map of Calais

city location on map

Nearby attractions

Nausicaá - Centre national de la Mer

Plopsaland De Panne

Blockhaus d'Éperlecques

La Coupole Centre D'histoire

Available Rooms

Things to know

Additional fees to expect

Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Booking.com properties are professionally cleaned after each stay.

Booking feeNo booking fees, easy credit card payments.

Service feeThis helps Booking.com provide a safer and more secure booking experience.

TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.

Customer support

Customer support is handled by our partner Booking.com

$$$$

4.7

(91 Ratings)

"The rooms were both comfortable and clean."

Verified guest

Don't miss out! Price and availability may change

$$$$

4.7 / 10.0

Hotel in Calais

Reasons to book

Great price for your budgetOne of the lowest cost properties in the area

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

Includes essentialsFree WiFi/internet and more

Map of Calais

city location on map

Nearby attractions

Nausicaá - Centre national de la Mer

Plopsaland De Panne

Blockhaus d'Éperlecques

La Coupole Centre D'histoire

Available Rooms

About this hotel

Set next to the ferry terminal in Calais, this 2-star hotel is just 1312 feet from the train station. It offers free Wi-Fi access throughout and all the rooms have a LCD TV.

Things to know

Additional fees to expect

Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Booking.com properties are professionally cleaned after each stay.

Booking feeNo booking fees, easy credit card payments.

Service feeThis helps Booking.com provide a safer and more secure booking experience.

TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.

Customer support

Customer support is handled by our partner Booking.com

Ratings and reviews

4.7 / 10.0

(91 Ratings)

100% verified reviews

2.0 / 10.0

This maybe cheap but I couldnot recommend anyone to stay there.

Good position for ferry

Room was not as described or pictured. Curtains had holes in them. Bed the most uncomfortable I have ever slept in. No television. Bathroom like a cubicle, shower over toilet.

1.0 / 10.0

Don’t do it

Nothing

No toilet tissue in the room No clean towels One dirty towel and empty soap bottle in the room Uncomfortable mattress

8.0 / 10.0

Great place to experience Calais.

Friendly. Adjoining room great for family.

Not the hotel's fault, but noisy at night with revellers in the street.

10.0 / 10.0

Great location and a great place to stay, comfortable beds and helpful and welcoming owner.

The rooms were both comfortable and clean.

The hot water was a little hit and miss as to whether it came on or not.

3.0 / 10.0

Not at all restful

Basic but fine for the price, location ok, no breakfast but it’s cheap

The walls were paper thin, you could hear everything taking place on the floor and it was impossible to sleep due to the noise throughout the building - dog whining in the next door room, shouts, a couple who came home drunk and then argued before having sex. We didn’t sleep at all. It would be basic but fine if there was some kind of sound insulation but without that I wouldn’t stay here again.

10.0 / 10.0

Perfect, relax, and really friendly place to be.

the location is great to get to the Eurotúnel

nothing the hotel need updating but all is clean, and perfect access to all restaurants Ana accept dogs.

6.0 / 10.0

Pleasant

reception guy friendly and speakers fluent English and the position of hotel is perfect ,next to Calais city center and train station, you won't find this price elsewhere around this area, so good if you're expected a one night stay here, highly recommend for passengers taking p&o ferrys Calais to Dover as a foot passenger, this is a good place for you to spend your night, and free shuttle bus to ferry terminal from 0802 to 1907 7days a week stops 2 step away from hotel door, remember the check-in of ferry stops 90min before departure.

the external door been locked and lights turned off on ground floor when I arrived, make me confused that the hotel has closed, you have to ring a doorbell to call someone to open the door for you, the room is in expected with this price, bathroom can be improved due to their size, cause problems to sitting on toilet, I have to sit in a weird position due to hashbasin, the wifi is extremely terrible, I have to reconnect it once and once to get internet, so I just use my own mobile data, with poor signal inroom, still no one in the reception desk when I'm going to check out, so I leave the key in reception desk.

8.0 / 10.0

Great value for money. Perfect location to nightlife and ferry.

Siad the manager met us on arrival and made us most welcome. He offered to drive us to a distant station early the next day as no busses were travelling. He was a wonderful host.

1.0 / 10.0

Expensive but horrible!

Close to ferry

Tiny room, remote for TV didn't work because battery cover was missing, no heating, tiny toilet/shower cubicle, no shower curtain, if I had showered, water would have drenched even the toilet. No one there when I came, door locked, number to call had a message in French, second number finally connected to someone in hotel. Loud. Not even a rubbish bin in room.

2.0 / 10.0

Staff are friendly but the hotel is awful.

10 min by car to the Eurotunnel, cheap.

I regret not paying more to stay somewhere decent. This is probably one of the worst hotels I've stayed in. Bed isn't comfy, cushions are just all lumpy and the bathroom smelled so bad we had to hold our breath when we went in. No proper shower, a wet room meaning water goes everywhere, no shower curtain and no water pressure.

7.0 / 10.0

Good

Location

Manager stated we hadn't booked, was very rude.

5.0 / 10.0

Fine if you can't find anywhere better.

Location was convenient for the railway station and buses to the ferry. The room was basic but comfortable.

It was very noisy from the street. Also, I had no towels or soap and there was no-one in reception to find me any.

7.0 / 10.0

Met our needs for the night.

locational

small and found some questionable things inside the suite.

8.0 / 10.0

Very good

The owner is genuine. He has recently completed a partial refurbishment during the covid period and taken over management. The bedrooms are newly decorated and all the bedding is new. The stairways remain as before but for me that is no problem - you don't sleep on the stairways! This is definitely now the most comfortable hotel to stay in around the 50 euro .

Nothing you can do about it, the hotel is on the Rue Royale which has many bars that stay open past midnight at weekends, do be aware before booking especially in Summer if you are a light sleeper and need the window open.

7.0 / 10.0

Overall I liked it, even if dated the staff were very nice.

Great location but as this was centre of town a bit noisy. The owner/staff were very friendly and made me very welcome.

A bit dated and could be brought up to date a bit more. The noise level on the street was a bit much.

2.0 / 10.0

Very poor

It's near the beach.

It's dirty and it smells. There are hairs all over the floor. There was also no heater.

10.0 / 10.0

Exceptional

The manager is very good, obrigado amigo marroquino!

FAQs

Is parking included with this hotel?

Parking is not specified as an available amenity at Citadel Hôtel. For more information, we encourage you to contact the property about where to park.

Is there a pool at this hotel?

We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.

Is Citadel Hôtel pet friendly?

Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"

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