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Mercure Hotel Aachen am Dom

Top rated by guests

Reception

Superior Room, 1 Double Bed | Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Standard Room, 1 Queen Bed | Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Standard Room, 1 Queen Bed | Bathroom | Eco-friendly toiletries, hair dryer, towels

Hypo-allergenic bedding, in-room safe, desk, blackout drapes

8.4Excellent

(683 Ratings)

"Excellent hotel stay. Great breakfast and big windows in room."

David

Don't miss out! Price and availability may change

8.4 / 10.0

Excellent(683 Ratings)

Hotel in Aachen

3-Star Hotel

Reasons to book

Guests love it hereGuests give this property a top rating

Well priced for this locationPriced under area average

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

Hotel in Aachen with a 24-hour front desk
Along with a 24-hour front desk, this smoke-free hotel has tour/ticket assistance and a front-desk safe. WiFi in public areas is free. Other amenities include multilingual staff assistance and a vending machine.
Housekeeping is available on request.
Mercure Hotel Aachen am Dom offers 117 accommodations with safes and coffee/tea makers. LCD televisions come with satellite channels and pay movies. Bathrooms include bathtubs or showers and hair dryers.

This Aachen hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Hypo-allergenic bedding, irons/ironing boards, and change of towels can be requested. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities at Mercure Hotel Aachen am Dom

Air conditioner

Internet / Wifi

Wheelchair accessible

Map of Aachen

city location on map

Nearby attractions

Aachener Tierpark Euregiozoo

Kommern Open Air Museum

Montagne de Bueren

Available Rooms

Things to know

Additional fees to expect

Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Expedia properties are professionally cleaned after each stay.

Booking feeNo booking fees, easy credit card payments.

Service feeThis helps Expedia provide a safer and more secure booking experience.

TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.

Customer support

Customer support is handled by our partner Expedia

$$$$

Top rated by guests

8.4Excellent

(683 Ratings)

"Excellent hotel stay. Great breakfast and big windows in room."

David

Don't miss out! Price and availability may change

$$$$

8.4 / 10.0

Excellent(683 Ratings)

Hotel in Aachen

3-Star Hotel

Reasons to book

Guests love it hereGuests give this property a top rating

Well priced for this locationPriced under area average

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

Map of Aachen

city location on map

Nearby attractions

Aachener Tierpark Euregiozoo

Kommern Open Air Museum

Montagne de Bueren

Available Rooms

About this hotel

Hotel in Aachen with a 24-hour front desk
Along with a 24-hour front desk, this smoke-free hotel has tour/ticket assistance and a front-desk safe. WiFi in public areas is free. Other amenities include multilingual staff assistance and a vending machine.
Housekeeping is available on request.
Mercure Hotel Aachen am Dom offers 117 accommodations with safes and coffee/tea makers. LCD televisions come with satellite channels and pay movies. Bathrooms include bathtubs or showers and hair dryers.

This Aachen hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Hypo-allergenic bedding, irons/ironing boards, and change of towels can be requested. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities

Air conditioner

Internet / Wifi

Wheelchair accessible

Things to know

Additional fees to expect

Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Expedia properties are professionally cleaned after each stay.

Booking feeNo booking fees, easy credit card payments.

Service feeThis helps Expedia provide a safer and more secure booking experience.

TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.

Customer support

Customer support is handled by our partner Expedia

Ratings and reviews

8.4 / 10.0

Excellent(683 Ratings)

5.0 / 10.0

.

5.0 / 10.0

The bed was soooooo comfortable and the staff was very helpful - not just professional but friendly and welcoming. We had a small issue with our car, we parked it in fron of the hotel to check in and by the time we got back out, there was a police officer writing us up. The officer saw we really were unloading and cancelled the ticket, but the staff got quite upset as they normally have an arrangement with the police that before writing up someone on the special spott "for unloading only" they check with reception if the people are indeed checking in and I just know the emlployee must have given him an earful when she spotted him...

5.0 / 10.0

Lovely staff, top floor room with dedicated lift and panoramic views, thoroughly enjoyable

5.0 / 10.0

Hotel staff were always very helpful.Room was clean and tidy.Location ideal for all amenities in Aachen town centre.All in all a very pleasant stay.

8.0 / 10.0

Good location. Very close to historical centre. Staff is polite.

3.0 / 10.0

Room was cleaned, but walls were very scuffed, curtains dirty. Someone killed a bug on the wall with a shoe, big guts were still there and shoe mark as well. Breakfast was great, and staff were friendly.

10.0 / 10.0

Excellent hotel stay. Great breakfast and big windows in room.

10.0 / 10.0

near amdom very good location

10.0 / 10.0

Very easy check-in experience. I loved the room which was very clean and spacious very well done.

10.0 / 10.0

Convenient, walkable distance to most of the old city, a friendly staff

8.0 / 10.0

Very good location for dinner and shopping.

5.0 / 10.0

My second visit in this hotel , for us everything is good 👍

10.0 / 10.0

Good price quality

10.0 / 10.0

We stayed here for two nights. It's a really convenient location for the Altstadt, cathedral and Christmas markets. The staff were very friendly and helpful, the hotel is clean and in good condition, and our room was comfortable. We did hear some noise from the street in the night, but that was the only minor issue. Overall we were very happy with our stay here.

10.0 / 10.0

Had a wonderful time at this hotel. Staff were wonderful.

2.0 / 10.0

They are very rude and will not give you a chance to late checkout not even a minute which is very terrible.

10.0 / 10.0

Great location! Rooms were spacious and very clean! Hotel spotless and a great location for walking everywhere!

5.0 / 10.0

Everything is good I like my stay in this hotel , really good quality of staying and very friendly staff at reception 👍😊thank you

10.0 / 10.0

The hotel was really close to bars, restaurants and the shopping centre. The cathedral was literally round the corner. The staff were all helpful and friendly.

5.0 / 10.0

Lovely hotel just down from the cathedral, was able to check in on line so just showed passport at reception. Room was clean and comfortable and a good size.

8.0 / 10.0

The hotel located at good place. The front service is very good.

5.0 / 10.0

Wonderful hotel and staff in a great location

10.0 / 10.0

Good access by car and shoppping area

10.0 / 10.0

Nothing bad to say about this hotel or staff. We had a great night. Rooms are clean, and very nice that you have a complimentary drink at the room. Will definitely book again!

10.0 / 10.0

Wonderful time in Aachen, in no small part due to Hotel am Dom. Very friendly and attentive staff. Room was nice and clean. Water pressure made showering pleasant. Quiet and relaxing time. Only problem is that the parking situation is not very clear. I believe the hotel lot is the underground section of the car park, but I parked in the upper floor and had difficulty getting out. If you drive, you might want to get this clarified first. Otherwise, everything was great, and I highly recommend the hotel.

8.0 / 10.0

Very nice hotel located very centrally

10.0 / 10.0

Close to train station

4.0 / 10.0

Centrally located, Mercure Aachen is a good hotel choice for the location and nightly fee but rather bare bones - no restaurant or bar (breakfast is offered), hardly any lobby and no in-room mini-bar to keep drinks cold. While my mattress was bit hard, my room was otherwise well appointed and lit. Nice bathroom.

1.0 / 10.0

There was a water leak from the ceiling and we had to lose time for our plans while the worker fixed it. The management refused to give us a new room or compensate us for our inconvenience. In addition, the water kettle leaked and we needed to get a new one, but had to retrieve it ourselves-it was not brought to us. The neighborhood is noisy and the wi does do not keep out the street noise, even on the third floor. We asked the front desk staff to reserve us a taxi in the morning and they would not, claiming that there are “always taxis out front.” When we needed one in the morning to catch our train however there were none, and we had to deal with it ourselves. Overall a very disappointing experience for the money paid.

5.0 / 10.0

1 night stay, very comfortable hotel. Parking is a challenge in the city but hotel does have designated spots in a nearby garage. Excellent room and breakfast, everyone was friendly. Very-city center, great for the sites and dining, shopping but very busy area.

3.0 / 10.0

The hotel is located in the city center of Aachen which is very practical. Unfortunately this area is also very popular during the evening and the night for homeless people. The whole night I had to cope with homeless people making lots of noises (music and screaming) infront of the hotel and barely could sleep. My dogs stay was charged with additional 15 € per day. The service was excellent but my dog was not allowed to enter the breakfast room. As my dog is too scared to be alone in the hotel room, I could not take the breakfast. A refund of the breakfast was not possible due to their booking system.

10.0 / 10.0

The property is very close to the main shopping area of Aachen. It is kept very clean. The gentleman who checked me in and seemed to be the only one on duty every time I walked by was really friendly and helpful.

4.0 / 10.0

We always stay here because it is in the centre of the city. One disappointment water was cooler for a shower in the evening. Otherwise all good. Crazy price for breakfast as we only need Coffee and cake

10.0 / 10.0

Nice fairly modern hotel. Close to the city center. Our room was quiet, however both my brothers complained of noise at night. Nice breakfast. Pleasant stay.

5.0 / 10.0

Friendly staff, good hotel overall, clean, good value for money

1.0 / 10.0

I had emergency to go back home, I requested refund on the remaining 3 days. But the hotel refused and refused to give me checkout paper or any documents to prove that I checked out!!!! So I can request a refund. I called and I requested email confirmation they didn’t even send that. I do t understand why !!! Not even invoice !!!!

10.0 / 10.0

It was a great room we were there for CHIO Aachen Clean, quiet and convenient

6.0 / 10.0

Everything was fine but I left windows open at night and there’s a taxi stand rite outside and they talk so loud they woke me up even with windows closed …don’t get a street side room

5.0 / 10.0

Really enjoyed our stay.

10.0 / 10.0

I can not imagine a negative comment. Everything was perfect for me. All was clean, quiet, helpful, and convenient.

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Mercure Hotel Aachen am Dom

2 guests · 1 bedroom · 1 bath

Internet / Wifi · Air conditioner · Wheelchair accessible

Looking to create some memories in Aachen? Look no further than our Hotel, Mercure Hotel Aachen am Dom. Enjoy top-rated amenities including Air conditioner, Internet / Wifi and Wheelchair accessible, and more.