Mercure Hotel Aachen Am Dom
Top rated by guests





8.2Excellent
(2,761 Ratings)
"Great location with a super kind staff. Breakfast is really worth and nice. My room faced the main street, however soundproof was good and also light isolation curtains were super nice. I had a great ..."
Verified guestDon't miss out! Price and availability may change
3-Star Hotel
Guests love it hereGuests give this property a top rating
Great for petsBring all your friends and family, even the furry ones
Top-tier experienceA high end property in this area
This 3-star hotel is located in the historic center of Aachen, 656 feet from Aachen Cathedral. The Mercure Aachen offers a 24-hour reception, air-conditioned rooms and an underground car park.
Free WiFi/internet
Free Parking
Air conditioning
Non-smoking
Pets allowed
Heating
Wheelchair accessible
WiFi/Internet
Laundry services
Ironing facilities
Smoking allowed
Safe
Accessible by lift
Contactless check-in/out
Fire alarm
Fire extinguisher
Cleaning products
$$$$
Top rated by guests
8.2Excellent
(2,761 Ratings)
"Great location with a super kind staff. Breakfast is really worth and nice. My room faced the main street, however soundproof was good and also light isolation curtains were super nice. I had a great ..."
Verified guestDon't miss out! Price and availability may change
Ratings and reviews
9.0 / 10.0
As a hotel chain Mercure offers a standard of service. Facilities were, clean, bed comfortable, the room was in a good condition, breakfast was quite tasty and had enough varieties. Reception staff was very polite and helpful. They quickly resolved my issue when I had to leave my baggage after the check-out. Hotel is located in the old city, so you will have a great access to all sightseeings, public transport. You can reach the main train station in a 13-15 minutes walk.
As located in the city center, hotel is facing quite busy street, so it could be a bit nosy if to open the window. But of course it can be clearly seen on the google maps etc. Of course not a property’s fault. Just a fact to consider if it really matters.
10.0 / 10.0
Great location with a super kind staff. Breakfast is really worth and nice. My room faced the main street, however soundproof was good and also light isolation curtains were super nice. I had a great time there
There could be a small frigo in the room, but for the price , i think it's ok
9.0 / 10.0
Great location, friendly staff and room serviced daily . Taxi rank across the road.
No water in the room but water dispenser available in the lounge
10.0 / 10.0
Very nice hotel. Room on the small side, but very well designed and contained what I needed.
Really fabulous breakfast. And great location! Very close to the Aachen Cathedral.
Aaachen taxi drivers prefer cash, but that is hardly Mercur Aachen's responsibility.
10.0 / 10.0
Amazing breakfast. Located close to the Dom and easy to check in and out.
They provided only one pillow per person.
9.0 / 10.0
The location was very close to the Cathedral, Christmas markets, shopping and many other activities.
10.0 / 10.0
The staff is very friendly, the location is amazing.
The details and attention for our dogs where unique!
8.0 / 10.0
Personnel and location was amazing
The room wasn’t circulating much air
8.0 / 10.0
Location and personnel at the reception
Room was very noisy due to the outside noises
10.0 / 10.0
Excellent location within walking distance to major attractions. Beds were super comfortable and the room very spacious. The staff was also extremely friendly and helpful.
8.0 / 10.0
The hotel's free storage lockers on the day I left made it easy to spend a few hours looking around Aachen without any concerns about my luggage and laptop.
7.0 / 10.0
The location - extremely close to the cathedral and city centre
bed - it was really a single bed
8.0 / 10.0
Parking garage close by. Nice room with a view. Breakfast.
8.0 / 10.0
Very good value
Very clean and comfortable
8.0 / 10.0
Clean, comfortable room. Close to all sights.
5.0 / 10.0
Room was clean and organised. Walking distance from all the attractions in the city
Super noisy location. Air-conditioning wasn't working and staff wasn't able to help with it. Due to the noise and high temperature in the room we couldn't sleep. We left 1 night earlier. Also, TV is old and you can't use it for streaming purposes.
6.0 / 10.0
The property is centrally located. Breakfast is very nice. Very polite and attentive staff. Big rooms with plenty of space. Pretty clean.
The hotel needs to be refurbished. Old carpets, curtains and furniture. The curtains were not blackouts and there was a lot of light in the room from early in the morning. Also, the room was very warm, airco super noisy and super warm duvets…all this made for an uncomfortable sleep.
10.0 / 10.0
The location was excellent, and the staff and service were outstanding. Additionally, We had the option to select five complimentary items from the reception’s fridge, such as chocolate, chips, juice, and more
Nothing
8.0 / 10.0
Great location, well furnished, quiet and clean. Fairly convenient and secure covered parking considering the city centre location
There is minimal public amenity space or facilities but Ideal for stop over vacations and work visits
9.0 / 10.0
Reception staff welcoming, helpful and informative about the local area.
Room was comfortable and very clean.
Breakfast was standard continental style with plenty of choice.
Nice large balcony.
Hotel parking nearby.
Some road noise, but not enough to spoil our nights sleep
8.0 / 10.0
Good, comfortable bed. Upgraded/new amenities, coffee maker. Well working A/C. Quiet. Accommodating English speaking staff. Convenient parking 5min away. Excellent location.
Overpriced for location and conditions.
5.0 / 10.0
Good location, close to the major sights of Aachen.
Clean bathroom.
Staff mostly helpful and friendly.
Very noisy during the night, mainly because taxi drivers were in loud conversation until 3 am, but also because of noisy traffic from five am and until midnight.
WLAN was extremely slow.
No fridge.
8.0 / 10.0
Hotel was in a great location with easy access to the area of the city I wanted to see. The room was great and had all the facilities I needed. Check in/out was easy and the staff friendly
9.0 / 10.0
Location
Staff
Could have been a mini bar in the room
8.0 / 10.0
Staff was very friendly; even included free drinks with our booking. Location was great; and parking very close to the hotel; but not easy to get there with the traffic rules in Aken. So when you go there; see how you need to drive.
9.0 / 10.0
Very central
Nothing
10.0 / 10.0
very tidy, heart of city center.
None
9.0 / 10.0
Great staff, comfy matrass, very clean and good bath. The hotel is very nice priced.
For us personally, the pillows were too soft.
8.0 / 10.0
location
only small problem was the work being doing on the front access door
10.0 / 10.0
Excellent hotel, excellent location, excellent breakfast, excellent room, excellent cleaning.
Specially Gedeon at the reception was excellent, kind, attentive, precise.
Parking is not cheap (18 euros per day)
10.0 / 10.0
Loved the location, close to everything in the Zentrum. Hotel parking was good too.
10.0 / 10.0
Perfect location. Very clean room.
Quite traffic noise from street.
FAQs
Is parking included with this hotel?
Parking is not specified as an available amenity at Mercure Hotel Aachen Am Dom. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is Mercure Hotel Aachen Am Dom pet friendly?
Yes! This hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at Mercure Hotel Aachen Am Dom?
We found 17 amenities for this rental. This includes free wifi/internet, free parking, air conditioning, non-smoking, and pets allowed.
