"Lovely comfortable room, not the usual luxury of Melia but a great and convenient hotel nonetheless. Nice spread at breakfast and the gym facilities are simple but good - as soon as we went into the g..."
Guests love it hereGuests give this property a top rating
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About this hotel
Located in Aachen, 1312 feet from Eurogress Aachen, INNSiDE by Melia Aachen features a sauna and fitness center. The hotel has a terrace and views of the city, and guests can enjoy a meal at the restaurant or a drink at the bar.
Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Booking.com properties are professionally cleaned after each stay.
Service feeThis helps Booking.com provide a safer and more secure booking experience.
TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.
Customer support
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$$$$
Top rated by guests
8.4Excellent
(4,963 Ratings)
"Lovely comfortable room, not the usual luxury of Melia but a great and convenient hotel nonetheless. Nice spread at breakfast and the gym facilities are simple but good - as soon as we went into the g..."
Located in Aachen, 1312 feet from Eurogress Aachen, INNSiDE by Melia Aachen features a sauna and fitness center. The hotel has a terrace and views of the city, and guests can enjoy a meal at the restaurant or a drink at the bar.
Amenities
Air conditioner
Pets allowed
Internet / Wifi
Parking
Laundry
Balcony or Patio
Hot tub or spa
TV
Wheelchair accessible
Gym or Fitness Center
Family friendly
Things to know
Additional fees to expect
Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Booking.com properties are professionally cleaned after each stay.
Service feeThis helps Booking.com provide a safer and more secure booking experience.
TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.
Customer support
Customer support is handled by our partner Booking.com
Ratings and reviews
8.4 / 10.0
Excellent(4,963 Ratings)
100% verified reviews
10.0 / 10.0
Convenient, clean and quiet. Perfect for a city trip.
Lovely comfortable room, not the usual luxury of Melia but a great and convenient hotel nonetheless. Nice spread at breakfast and the gym facilities are simple but good - as soon as we went into the gym, a staff member came in with a bowl of fresh fruit for us which was a nice touch. The free mini bar is also nice and thoughtful.
I planned to go into the sauna after using the gym but the sauna needed 30 mins to turn on and heat up - not the hotels fault, just something to be aware of to avoid disappoinment, you should ask the reception to turn it on if you intend to use it. Also beware that the rooftop bar can be hired out for private functions, it was therefore closed the night we stayed which was a shame.
7.0 / 10.0
We had a wonderful experience.
The location was really nice, just a short walk to the center of the city.
The beds where not the most comfortable, but other than that nothing that we didn’t like.
10.0 / 10.0
Great getaway
Great location,lovely decor and fabulous food.
Would have been nice to have a king duvet instead of 2 singles but understand why this may be done.
7.0 / 10.0
Conveniently located hotel
The hotel is very clean overall, rooms are well equipped, the beds are comfortable and it was quiet. The staff is very friendly, checkin and checkout are made simple. Location is great, walking distance to the center and shopping street.
The breakfast is extremely pricey for what it offers: just regular continental breakfast style. The scrambled eggs were a single block of overcooked egg, coffee comes from a machine but they also have filter coffee in bottles, both are not good. Even though they have a barista machine, it is not used during breakfast.
7.0 / 10.0
Good find though breakfast too expensive
Roof top bar and restaurant
Breakfast price
10.0 / 10.0
Perfect for a stay in Aachen
The perfect hotel for a visit to Aachen. Lovely room, nice people, great location
10.0 / 10.0
A perfect stay for our honeymoon and visiting the Carolus Thermen.
The cleanliness, a good city view from the rooftop of the hotel, the bed was comfortable, the shower was good and the eucalyptus and peppermint soaps were perfect.
Sad to leave.
1.0 / 10.0
Terrible experience due to staff providing wrong information that resulted in my car being towed.
Staff at reception provided incorrect parking information, confirming it was safe to park outside the hotel. Despite this explicit confirmation, my car was towed overnight, resulting in severe documented costs (towing fees, city fines, taxi expenses). This poor advice from hotel staff severely impacted my stay and created unnecessary stress and expense.
The hotel's response was professionally inadequate. Management refused all accountability while simultaneously admitting they would implement additional staff training - effectively acknowledging their advice was wrong. They offer parking guidance to guests but disclaim responsibility when that guidance proves costly. Professional hospitality standards require either competent advice or honest admission of limitations with alternative solutions.
The hotel failed basic service standards: accurate information provision, adequate staff training, and accountability for employee errors. Their reliance on legal disclaimers rather than service recovery shows disregard for guests who suffer financial consequences from staff mistakes.
6.0 / 10.0
Check the small print - or their own site - before booking
Wonderfully comfortable bed. Spotless clean.
No clarity around parking, internet results gave us 'free parking', my query sent at the time of booking was answered too late (next morning), at check-in no one informed us about the parking fees. At checkout we were faced with a fee of 26 euros - and a bored and fairly unfriendly employee sharing this info with us. We booked through booking, so the reasoning that they have the information on their own website does not do it for me.
8.0 / 10.0
nothing special, is as usual
"location"
breakfast,״there were no fish" always the same thing! the coffee from the machine of poor quality
10.0 / 10.0
Want to keep coming back
Overall very pleasant feeling of staying in this hotel (stayed there many times): lovely atmosphere in the rooms, easy to breath there, helpful friendly staff, good breakfast, quite area vs. close proximity to the city center
Nothing really.
9.0 / 10.0
Perfect location for ending our Vennbahn trip.
Secure bike storage. Great shower. Free soft mini bar. Good location. Very clean. Majority of staff were friendly and helpful. Nice roof bar with great views.
1 member of staff in the roof bar was quite unhelpful and dismissive which was a shame as the other staff were great.
7.0 / 10.0
Very nice and good looking hotel but the breakfast is too expensive
Nice room, nice staff. Nice price
The parking was too expensive and didn’t work well, because the ticket system was broken. Also breakfast was too expensive so we went to a different place.
10.0 / 10.0
Great over night spot .
Location and cleanliness
Parking was an issue as we arrived late in the day
10.0 / 10.0
Clear and comfortable rooms, friendly personal and comfortable location. This hotel is a good value for money!
Location and amazing city view
10.0 / 10.0
Simply Amazing
The hotel is about the best I have stayed in in the last few years, it ticks all the right boxes and I therefore highly recommend.
* Very friendly staff
* free minibar
* You can open window
* The elevator is modern as the whole of the hotel, You can also use the stairs if you don’t want to use the lifts
* Clean and modern, nothing spooky or creepy
* You get points if you say you don’t want your room cleaned
* Very good pillows
I like the restaurant, it’s quite lovely it’s on the top floor. It has a cozy, comfy feel. Combined with the lovely music, you might not want to leave in a hurry.
You will not think of the breakfast as great especially if you like your food hot. The beans was just a little warm which made it a little less enjoyable but this is me just really looking for something to complain about.
10.0 / 10.0
Perfect
Ligging, schoon
-
9.0 / 10.0
Nice hotel in a nice friendly city, enjoyed the stay and would recommend it to my friends.
Breakfast room is on the fifth floor and has panoramic views over the city skyline. Wonderful experience.
Nothing really. The hotel happens to be on the opposite side of the city centre from the train station, so it happens to be a bit of a hike. However, it is right beside the bus station!!!
8.0 / 10.0
Very good
Good location. Clean. Comfortable. Nice roof top bar
9.0 / 10.0
Aachen has all the Right Stuff
The excellent location was a short walk to the Aachener Dome and Rathaus. Our room was attractive and super clean. The free minibar was a plus. We enjoyed the Uptown restaurant for dinner. It has a lovely terrace, but it rained the night we stayed.
Parking garage was crowded and expensive. Our parking voucher provided by hotel needed constant updating.
9.0 / 10.0
A great hotel for a visit to Aachen . We thoroughly enjoyed and would return again.
It was modern and airy. The room was original, with an open-plan design between the sleeping and bathing areas with a separate WC. Everything worked. The restaurant on the top floor with a roof terrace was exceptional due to the wonderful view of the old town. The location was ideal for a city trip- a short walk to the city centre. The staff were welcoming, friendly and helpful. Parking facilities under the hotel.
There wasn’t anything we didn’t like.
9.0 / 10.0
Perfect for overnight stop with everything we needed in clean well equipped surroundings.
Very good size room, clean bright and all necessities. Dinner in lovely rooftop location restaurant good. Breakfast good but very, very busy Saturday morning.
1.0 / 10.0
one of the most unpleasant stays of my life
procimity to the airport
mold in the shower, dirty Floors and linens in 3 consecutive rooms
10.0 / 10.0
clean, quiet and near city center
clean, quiet and near city center
none
7.0 / 10.0
nice - but not best value for money
perfect location, great staff, great bar/restaurant
for the price, bedroom is not up to the standards.
floor needs fixing
shower in the bedroom = sewage smell
6.0 / 10.0
Pleasant
Location, and the layout of the room
Heat in the room with no option to make it cooler, also hard bed.
FAQs
Is parking included with this hotel?
Yes, parking is listed as an amenity at INNSiDE by Meliá Aachen. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is INNSiDE by Meliá Aachen pet friendly?
Yes! This hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at INNSiDE by Meliá Aachen?
We found 11 amenities for this rental. This includes air conditioner, pets allowed, internet / wifi, parking, and laundry.
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