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Novotel Aachen City

Top rated by guests

Property building

Property building

Property building

Property building

Property building

8.1Excellent

(3,728 Ratings)

"This hotel had everything we needed and were really accommodating for our daughter and dog"

Verified guest

Don't miss out! Price and availability may change

8.1 / 10.0

Excellent(3,728 Ratings)

Hotel in Aachen

4-Star Hotel

Reasons to book

Guests love it hereGuests give this property a top rating

Great price for your budgetOne of the lowest cost properties in the area

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

Set in the center of Aachen, this hotel offers a children's play room, a fitness center with panoramic city views and underground parking. Aachen Cathedral and the Eurogress congress center are 2297 feet away.

Amenities at Novotel Aachen City

Air conditioner

Pets allowed

Kitchen or Kitchenette

Internet / Wifi

Smoking allowed

Parking

Laundry

Balcony or Patio

TV

Wheelchair accessible

Gym or Fitness Center

Family friendly

Map of Aachen

city location on map

Nearby attractions

Aachener Tierpark Euregiozoo

Kommern Open Air Museum

Montagne de Bueren

Available Rooms

Things to know

Additional fees to expect

Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Booking.com properties are professionally cleaned after each stay.

Booking feeNo booking fees, easy credit card payments.

Service feeThis helps Booking.com provide a safer and more secure booking experience.

TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.

Customer support

Customer support is handled by our partner Booking.com

$$$$

Top rated by guests

8.1Excellent

(3,728 Ratings)

"This hotel had everything we needed and were really accommodating for our daughter and dog"

Verified guest

Don't miss out! Price and availability may change

$$$$

8.1 / 10.0

Excellent(3,728 Ratings)

Hotel in Aachen

4-Star Hotel

Reasons to book

Guests love it hereGuests give this property a top rating

Great price for your budgetOne of the lowest cost properties in the area

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

Map of Aachen

city location on map

Nearby attractions

Aachener Tierpark Euregiozoo

Kommern Open Air Museum

Montagne de Bueren

Available Rooms

About this hotel

Set in the center of Aachen, this hotel offers a children's play room, a fitness center with panoramic city views and underground parking. Aachen Cathedral and the Eurogress congress center are 2297 feet away.

Amenities

Air conditioner

Pets allowed

Kitchen or Kitchenette

Internet / Wifi

Smoking allowed

Parking

Laundry

Balcony or Patio

TV

Wheelchair accessible

Gym or Fitness Center

Family friendly

Things to know

Additional fees to expect

Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Booking.com properties are professionally cleaned after each stay.

Booking feeNo booking fees, easy credit card payments.

Service feeThis helps Booking.com provide a safer and more secure booking experience.

TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.

Customer support

Customer support is handled by our partner Booking.com

Ratings and reviews

8.1 / 10.0

Excellent(3,728 Ratings)

100% verified reviews

9.0 / 10.0

Good value stay

Big room, nice bath, close to the center

Parking was charged

10.0 / 10.0

Amazing hotel with everything you need

This hotel had everything we needed and were really accommodating for our daughter and dog

The room was a little hot but that was more about us not being able to work out the aircon

10.0 / 10.0

Perfect place

Nice location, friendly personal, clean room, bathtub, expensive but very good breakfast, perfect price-quality ratio

8.0 / 10.0

I enjoy to stay at Novotel Aachen City.

breakfast is excellent. Room is very clean. Location is perfect and it is very close to City center.

no

9.0 / 10.0

Thank goodness we have arrived in a safe and warm place

Very friendly staff, excellent breakfast, comfortable room

Room a little hot because air conditioner a bit feeble.

10.0 / 10.0

For a night it’s a great place

Large room with comfortable beds ,breakfast is so yummy

A fridge would of been great

6.0 / 10.0

Hotel was ok for a short stay, nothing special

The room was clean, and staff was friendly and helpfull. Central location in Aachen and easy to reach by car.

Breakfast was too expensive (26 euro per person per day) and was very basic. Fitness also very basic, only a few pieces of equipment.

8.0 / 10.0

Overall good and comfortable stay. We enjoyed it.

Room location, cleanliness, reception

nothing to report

7.0 / 10.0

Excellent value for money, great location, fantastic staff — a very good basic hotel.

The room was very clean and had everything we needed — toiletries and kettle and tea, etc. The breakfast was excellent and the staff were absolutely brilliant — nothing was too much for them.

The shampoo and body wash in the bathroom were not checked, so we had very little when we arrived and had to get mini bottles from reception. Also, I expected the bottle of water to be replaced every day but it wasn’t. Neither were the teabags we used.

8.0 / 10.0

Nice place to a stay over

Nice hotel.

Very comfortable

7.0 / 10.0

Affordable stay at budget hotel with good breakfast

The staff were excellent and helpful, the breakfast was fresh with lots of options and it was good value for money.

The hotel (like many in Germany) allow dogs. Our room, even through the cleaning was immaculate, smelt like dog. Also the aircon didn’t work well and was on and off during the night and day. I raised with reception, who was very apologetic, however she said that if it’s 24 degrees outside the aircon shuts off. That’s ok, but when it’s boiling inside the room it doesn’t make sense - perhaps a cost saving measure? Also the area wasn’t the best - lots of crazies and druggies around the place and down the side of the hotel street. I know that’s life in the big city but it just seemed very prevalent around there!

7.0 / 10.0

Nice location poor facilities

Location

Very small room. I booked a room with a refrigerator but when I checked in I didn’t find one in the room. I went to the reception and complained about it and they changed the room

10.0 / 10.0

totally recommend it!

great location amazing staff had a great saty

It's not the hotel's responsibility but I do have to mention that the parking underneath is a bit shady at night, had a situation where my ticket did not work and there were a few people under the influence roaming around that did not make me feel very safe.

8.0 / 10.0

Short but sweet, a nice place to stay.

Great staff, clean rooms and good breakfast.

Paid parking.

10.0 / 10.0

Perfect hotel in the city center

Perfect hotel in the city centre. Everything was in a walkable distance and the breakfast was superb. The parking although it does not belong to the hotel it is under the hotel, and with an elevator, you go inside the hotel directly. Keep in mind that you have to pay for the parking separately.

Nothing

8.0 / 10.0

Modern Hotel with pleasant staff near the city centre

Hotel was modern and clean with a pleasing frontage. On arrival and throughout our short stay the staff were pleasant, polite and helpful. The breakfast was of a good variety and there was a plentiful supply of differing options. The facilities such as the bar and restaurant were all of a good standard. Rooms were comfortable and of a modern decor with a view of PeterStrasse below. It was a relatively short walk into the city centre where there were many local shops and recognised German chains and outlets.

I did see in earlier feedbacks about concerns around undesirable persons in the vicinity and particularly the underground car park used by the guests. I used the car park and in the evening returned to my car to find a shady looking character sat on the floor infront of a car parked against the wall. He obviously wasn't the vehicle owner. I moved my car to park it next to the hotel lift entrance where thankfully it wasn't damaged/broken into. There were notices in the hotel in German & English warning vehicle owners to ensure no valuables were left visible in their cars. It also stated that the Polizei and car park owners were aware. Walking in neighbouring streets there were one or two undesirable persons/beggars but I would guess that is true of many modern western cities. I can't say at any point I felt unsafe walking in Aachen city. To be fair to the hotel they are not actually responsible for the car park which is a public one under the hotel and neither can they have any control upon who is on the streets.

8.0 / 10.0

Great location and clean hotel. Staff was wonderful and friendly

Clean and great location

The toilet was separate from the rest of the bathroom and didn’t have a ventilation fan. Parking was difficult to access

8.0 / 10.0

Very helpful staff, enjoyed having dinner at the hotel, and close to the bus centre.

Reasonably central, warm and clean with great staff and this enable us to speak in English

We felt breakfast was expensive

10.0 / 10.0

Great Hotel.

Very good location. Walking distance to Bus Station. Reception is very friendly and helpful. Clean room.

Room heater is not warm enough when staying in Winter time. Need evalution on this matter.

10.0 / 10.0

Enjoy the experience

Very nice location, close to the city center and comfortable rooms. The breakfast service was exceptional. Nice gym also.

3.0 / 10.0

Hotel was ok, reception staff were dreadful, but their manager was apologetic and professional.

Hotel was clean and comfortable, no frills.

The stay was without fuss or event until that last day when we went to check out. We came across a member of staff at reception who was clearly having a very bad day. She was incredibly rude and insulted us personally. However, her manager was very kind and professional and made up for her bad behaviour. He was very apologetic, genuinely so. I was very reluctant to write a review of this sort as there is always a retort or an excuse from the hotel as to why they are not at fault, but if this helps one person, it is worth writing. The matter was dealt with at the time by the manager, so I feel ok about the event, but we will never return to a Novotel as a result.

10.0 / 10.0

All good I recommend it to everyone

Large room,bed very comfortable,room clean,stuff very nice

8.0 / 10.0

Very pleasant stay

Located close to city center

9.0 / 10.0

Price quality hotel with comfortable rooms and luxurious breakfasts

Novotel offers price quality as usual. No special frills but comfortable hotel rooms, luxurious breakfasts and a good location to visit Aachen. You can park underground, easy acces to hotel lobby with the elevator.

The height of the shower, pretty low if you are tall.

10.0 / 10.0

Perfect for a family stay.

It was in a perfect location, with wonderful super friendly and kind staff and perfect facilities for a family. Kudos to the management.

9.0 / 10.0

Great option for a stay in the city center

Perfect location. Room looks new, clean, and well decorated. Fresh towels and amenities from Rituals. Loved the large TV!

Bed was not comfortable.

5.0 / 10.0

room was looking cluttered

room was little cluttered, bathroom was not designed good, the beds can be little arranged for better space utilization

5.0 / 10.0

Passable

breakfast, room and mostly location.

Location

9.0 / 10.0

Superb

Flexibility in checkout time

9.0 / 10.0

Superb

Good hôtel in the center of the city.

Rien

8.0 / 10.0

Very good

Location

9.0 / 10.0

Nice clean modern hotel in a great location with friendly staff

We stayed over for one night during our Europen holiday. Modern hotel, very clean and we were happy with the rooms. We had two twin rooms next to each other. They had car parking available under the hotel, was extra but wasn't too expensive (14 euro per day). We didn't try breakfast at the hotel as there were good bakeries nearby serving fresh German pastries and breads.

9.0 / 10.0

Superb

Food, hospitality

Location, parking accesd

8.0 / 10.0

Tiina

Clean and comfortable. Situated near the local bus station and the city center. Great breakfast. Helpful staff.

Toiset seat sparate from the rest of the bathroom, incl. sink, was odd. Room was a bit small for 2 adults and 2 kids but we knew what we were getting.

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