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Hotel Merkur Interlaken

Terrace/patio

Double or Twin Room | Desk, free WiFi, bed sheets

Double or Twin Room | Bathroom | Combined shower/tub, hair dryer, towels

Double or Twin Room | Desk, free WiFi, bed sheets

Double or Twin Room | Bathroom | Combined shower/tub, hair dryer, towels

7.6Good

(322 Ratings)

"Really nice hotel in Intelaken"

Zhenyu

Don't miss out! Price and availability may change

7.6 / 10.0

Good(322 Ratings)

Hotel in Interlaken

3-Star Hotel

Reasons to book

High-end valueWell priced for this area

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

Includes essentialsPool, Kitchen or Kitchenette, Internet / Wifi and more

About this hotel

Lakefront hotel with free breakfast and a rooftop terrace
A rooftop terrace, a business center, and express check-out are available at this smoke-free hotel. Free continental breakfast and free WiFi in public areas are also provided. Additionally, tour/ticket assistance, charcoal grills, and a hair salon are onsite.
Hotel Merkur Interlaken offers 36 accommodations, which are accessible via exterior corridors and feature hair dryers and fans. LCD televisions are featured in guestrooms. Bathrooms include shower/tub combinations.

This Interlaken hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and hair dryers can be requested.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities at Hotel Merkur Interlaken

Pool

Kitchen or Kitchenette

Internet / Wifi

Map of Interlaken

city location on map

Nearby attractions

Thrill Walk, Birg

Bern, Dählhölzli + BärenPark Zoo

First Cliff Walk presented by Tissot

Available Rooms

Things to know

Additional fees to expect

Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Expedia properties are professionally cleaned after each stay.

Booking feeNo booking fees, easy credit card payments.

Service feeThis helps Expedia provide a safer and more secure booking experience.

TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.

Customer support

Customer support is handled by our partner Expedia

$$$$

7.6Good

(322 Ratings)

"Really nice hotel in Intelaken"

Zhenyu

Don't miss out! Price and availability may change

$$$$

7.6 / 10.0

Good(322 Ratings)

Hotel in Interlaken

3-Star Hotel

Reasons to book

High-end valueWell priced for this area

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

Includes essentialsPool, Kitchen or Kitchenette, Internet / Wifi and more

Map of Interlaken

city location on map

Nearby attractions

Thrill Walk, Birg

Bern, Dählhölzli + BärenPark Zoo

First Cliff Walk presented by Tissot

Available Rooms

About this hotel

Lakefront hotel with free breakfast and a rooftop terrace
A rooftop terrace, a business center, and express check-out are available at this smoke-free hotel. Free continental breakfast and free WiFi in public areas are also provided. Additionally, tour/ticket assistance, charcoal grills, and a hair salon are onsite.
Hotel Merkur Interlaken offers 36 accommodations, which are accessible via exterior corridors and feature hair dryers and fans. LCD televisions are featured in guestrooms. Bathrooms include shower/tub combinations.

This Interlaken hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and hair dryers can be requested.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities

Pool

Kitchen or Kitchenette

Internet / Wifi

Things to know

Additional fees to expect

Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Expedia properties are professionally cleaned after each stay.

Booking feeNo booking fees, easy credit card payments.

Service feeThis helps Expedia provide a safer and more secure booking experience.

TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.

Customer support

Customer support is handled by our partner Expedia

Ratings and reviews

7.6 / 10.0

Good(322 Ratings)

5.0 / 10.0

Friendly Staff Very convenient, easy to

10.0 / 10.0

Really nice hotel in Intelaken

8.0 / 10.0

All good. Staff is kind and cordial. Location is perfect, railway station and parking right opposite. Just a tad bit expensive but that's the case with every hotel in interlaken.

2.0 / 10.0

Before saying anything, let me just mention that the receptionist and other staff were very sweet and I couldn't talk to them about the issue unfortunately - I got severely bitten by bed bugs in one of the rooms on the 2nd floor and it was just horrible.

10.0 / 10.0

The place is clean

10.0 / 10.0

Very helpful and friendly staff. A great breakfast was included. Easy to get there by bus or train. Walking distance to many restaurants.

10.0 / 10.0

Receptionist-Joanna was very friendly & helpful. She advise on where to go. Good job! Breakfast was good. Hotel is very convenient, next to Interlaken West station, just need to cross the road.

3.0 / 10.0

It’s very basic, clean,budget hotel for one night . Breakfast had good selections

5.0 / 10.0

Great reception and front desk help. The location was excellent. The guest card was a wonderful plus! Everything was absolutely amazing for our 3 night stay.

10.0 / 10.0

This is one of the best hotels in Interlaken West. Close to everything. Staff were great. Breakfast is not too bad.

3.0 / 10.0

The room was very small, and so was the bathroom. Not worth the price. But I guess this is Switzerland.

10.0 / 10.0

The staff were top notch, and very helpful. Loved that it was across from the train station. The breakfast was perfect.

4.0 / 10.0

I understand they did not advertise they don’t have AC but this place definitely needs AC.

10.0 / 10.0

Awesome and comfy place to stay.

4.0 / 10.0

Good location. Basic room but we were only there one night. Directly opposite one of the railway stations in Interlaken.

10.0 / 10.0

Best location and , rooms are very and best hotel I have been . Hotel staff Joana was very friendly and helpful. Other staff as well very friendly and helpful . I highly recommended this hotel .

10.0 / 10.0

This was one of the better hotels that I’ve stayed at in Europe. Marcel, the front desk manager was excellent, so friendly, helpful, knowledgeable and an all around great guy.

10.0 / 10.0

Fantastic breakfast

10.0 / 10.0

It’s a perfect location and breakfast on the terrace looking at mountain views was an added bonus

5.0 / 10.0

Hotel very well located, just in front of the Interlaken West train station (there are 2 train stations on town, West and Ost). Hospitality was amazing, they even offered me a city card that gave me free transport inside of the city (and some places around) plus discount in some activities. The room was clean and the breakfast was great. No complains.

10.0 / 10.0

This is very close to Interlaken West Station if you want a short walk. The bedding is comfortable in our liking. Breakfast floor has an amazing view of the area. Breakfast was very good in our tasting. I would stay here again for the convenient to train station.

10.0 / 10.0

Just opposite to interlaken westvtrain station. Lot of food places, market just next door. Beautiful location.

5.0 / 10.0

Very convenient to train station and bus transportation everywhere in town. Nice and helpful staff, great breakfast. Room is in the smaller range but ok.

10.0 / 10.0

Excellent location by the railway station. great breakfast

10.0 / 10.0

Pleasant staff and very clean room

2.0 / 10.0

FALSE ADVERTISEMENT - there is NO AIR CONDITIONER in the room, rooms are dirty, and spider webs in the corners. The carpet in the hallways is probably 100 years old and smells like a dirty bathroom. The whole building smells. Located right across the street from the train station - so no air, you have to open windows, and train and traffic noise is literally in your room - no escape. There is no stuff during the night, you are on your own. Overall - terrible experience, would not recommend this hotel.

8.0 / 10.0

Congrats to the new management, inviting all guests to the new management celebration was a great touch. Enjoyed meeting the staff. The friendliness of the owners and helpfulness is memorable. Special mention to Noah at the reception for her professionalism! Only issue I had was street noise, I asked for 3 quiet rooms, unfortunately for me mine was on the street and couldn’t keep the window open past 4am due to noise. But then without cooling system the room became too warm. I’m sure management will find a solution :)

10.0 / 10.0

Andrei and Julie are the best hosts. Accomodated my request for 1 room with extra bed which is not a norm in Interlaken. Very central, across the ainterlaken West and other shops and restaurants, including groceries. Will definitely come back to their hotel whenever I come back to Interlaken.

8.0 / 10.0

Cool place with a great breakfast. Right next to train station. Our room had a view of the river and mountains. Front desk very nice and helpful.

4.0 / 10.0

The hotel was located right opposite the train station which was really convenient and good!

10.0 / 10.0

This hotel is RIGHT in front of the train station with breathtaking views all around. Interlaken is a hidden gem, I would definitely recommend this.

10.0 / 10.0

Worth it

1.0 / 10.0

The hotel staff didn’t even bother to help with my heavy luggage when being asked to help. So disappointing! I suggest the hotel to indicate under their hotel information that there will not be someone to help with your luggages even when u asked.

8.0 / 10.0

The hotel was across from the train station which made it very convenient. The breakfast was very good. It would have been nice to have a washing machine.

2.0 / 10.0

I would give 0 stars if I could. Terrible hotel, rooms are so small with minimal accommodations. Carpets are dirty. Breakfast area was nice on rooftop but very limited choice of food items, no way that I will stay here again and won’t recommend it to everyone. The only good thinks is location close to train station but again the worst hotel in area.

8.0 / 10.0

Was convenient with many places near to shop and eat. Room was small, parking was difficult

4.0 / 10.0

All Good except the breakfast and the staff at its restaurant.

5.0 / 10.0

Excellent Staff service, Excellent view of surrounding area, Located next to train, and bus stations, breakfast provided

1.0 / 10.0

This place is nothing but a scam. Don’t fall for the pictures and the good reviews posted regarding cleanliness and the quality of their breakfast, you will learn the hard way if you stay. The location is probably the only selling point for this hotel. The staff are very rude and not friendly and understanding at all. The breakfast is just horrible and it is just couple of stale breads and plain coffee. The room is old, smelly and not clean at all. We found someones socks right by the bed and eyelashes on the bed and hair. This place is a disgrace to swiss standards of hotel so I advise to find a better option.

0.5 / 10.0

They do not have parking. O need to park at train station . The room is very hot.

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