Hotel INNdependence
Top rated by guests





8.5Excellent
(1,054 Ratings)
"Myself and my companion are both disabled, using a rollator and cane respectively, and I was really excited to discover this hotel whilst looking for accessible accomodation in Mainz. At the time of b..."
Verified guestDon't miss out! Price and availability may change
3-Star Hotel
Guests love it hereGuests give this property a top rating
Great for petsBring all your friends and family, even the furry ones
Top-tier experienceA high end property in this area
This modern 3-star hotel in Mainz offers barrier-free rooms with balconies, free WiFi, complimentary breakfast, and good transport links. The historic Schillerplatz square is 5 minutes away by tram. Free parking is available on-site.
Business facilities
Free WiFi/internet
Free Parking
Non-smoking
Pets allowed
Heating
Wheelchair accessible
Bar
Balcony/Terrace
WiFi/Internet
Shared living spaces
Laundry services
Accessible Parking
Electric Vehicle Charging Station
Family friendly
Ironing facilities
Smoking allowed
Safe
Toilet with grab rails
Accessible by lift
Key card access
Housekeeping available
Fire alarm
Fire extinguisher
Cleaning products
$$$$
Top rated by guests
8.5Excellent
(1,054 Ratings)
"Myself and my companion are both disabled, using a rollator and cane respectively, and I was really excited to discover this hotel whilst looking for accessible accomodation in Mainz. At the time of b..."
Verified guestDon't miss out! Price and availability may change
Ratings and reviews
7.0 / 10.0
Location , and the staff were so friendly and helpful
The bed was really bad
7.0 / 10.0
The hotel and the breakfast were nice, everything was clean. Nice the concept of accessibility.
It's not ideal for young couples. They could reserve rooms with regular beds or advertise it more clearly. Despite being a double bed, there is a gap between the mattresses in the middle and it's not very comfortable. It feels like a hospital bed.
9.0 / 10.0
Friendly staff....nice and clean room with comfortable bed...really nice breakfast...
9.0 / 10.0
The room was big and had comfy clean beds. Loved the breakfast buffet. Simple but good. Good vfm for the area.
Minor issues for our 1-night stay. The shower is built in a way that allows water to get to the bathroom floor. Our bathroom had no window to allow the humidity to air out. Also our room had a door connecting it with the next room. They were locked, but some noise was getting through from the neighbors.
9.0 / 10.0
The room was very well equipped with coffee machine, hair dryer, tv, and very clean and comfortable. The breakfast was rich with healthy options. The personnel was very helpful.
Nothing. But, it is located in a green and quite area outside the city center. It only takes 10 minutes to the center by tram which is nearby. If you need a a central location this is good to know.
4.0 / 10.0
Room size was ok, hotel reasonably clean, parking is available although not for free, breakfast was ok.
Where do I start... When we arrived there was no soap to wash hands in a room, reception made me explain why I needed it when there is a perfectly good washing up liquid in a shower before actually giving me a bar of soap that should have been there in the first place. This was done in a manner that felt like interrogation with very little friendliness.
The room itself whilst ok space wise was a designer exercise in most useless design features. The sink in the bathroom was too small but with full size tap that was sticking out almost out side of the sink making it impossible to use without splashing water everywhere. The more useful sink for some odd reason was in the room outside of the bathroom making it very inconvenient for family members to use. Bathroom door is made of matte glass which may be looking cool from design prospective but facing the room makes it impossible to use discreetly during the night without waking everyone up with the massive lit rectangle. The rrom does not have an air con and gets very hot even in mild autumn days. And when it is hot, the designer bed lights made up with tungsten halogen lamps with deep metal reflectors makes you feel like sauna in a few minutes when turning them on (needless to say the rest of the lights are LED). Sockets are randomly placed with locations next to entry doors and awkward places that again betray weird design intent with no real use purpouse. Beds wer uncomfortably hard.
Basically we were glad when our stay was over.
5.0 / 10.0
Breakfast was great as were the staff.
Unfriendly and unhelpful reception staff, no air con
10.0 / 10.0
Myself and my companion are both disabled, using a rollator and cane respectively, and I was really excited to discover this hotel whilst looking for accessible accomodation in Mainz. At the time of booking there were no fully accessible rooms available, but I requested a chair that we could use in the shower and the hotel promptly responded to confirm. Not only this, but a week before travelling I received a message to let us know an accessible room had become available and we'd been moved there free of charge! As a result, we were able to stay in a room with a fully accessible shower and toilet, wide doors and enough space to move around in that I did not need to fold up my rollator at all.
The hotel was a wonderful environment to be in as a disabled person; for once, I felt that the building I was in had been designed with me in mind. Seeing disabled staff and hotel guests as well as posters and events campaigning for accessibility heightened this feeling.
Facilities at the hotel covered all of our needs, staff were friendly and helpful (e.g. carrying an ironing board up to the room), and the breakfast was delicious - especially the range of breads and pastries! We also had the dilemma of a very early arrival before check-in and a very late pick-up after checking out, a gap of 4-6 hours' time. We were able to leave our luggage at reception to collect later, which was a huge help!
Thank you to all of the staff at Hotel INNdependence for all of your help to create a barrier-free stay for us 😊
Ironically, the sensor in the ground/KG floor accessible toilet was motion activated but placed quite high up on the wall. I visited this toilet during breakfast and was waving my arms around every 40 seconds when the lights turned off - but I had to stretch up quite high to trigger the sensor! This was only a minor issue (and a very silly mental image), and did not affect my positive experience of the hotel as a whole.
10.0 / 10.0
We experienced extremely friendly staff, enjoyed the spacious room + parking at a moderate price and on top we had a locked cubicle for our bikes. Breakfast offered everything you could ask for at this price. The location in the 'Oberstadt' is splendid as it is a bit away from the hustle and bustle of the city centre, but still within walking distance.
7.0 / 10.0
the cleanness, the staff is friendly and willing to help you
the night is very quite, hard to find receptionistis. the breakfast menu is not variable
9.0 / 10.0
Alles
Garage war eng
10.0 / 10.0
Staff is very friendly, competent and trusting (in the main hallway there’s a cooler with drinks and snacks with a price list, if you get hungry or thirsty at night, take whatever you want and put the money on the table!). Very generous breakfast options. loved the mini library in each hallway. Reasonable price for parking.
8.0 / 10.0
We enjoyed our stay.. The personnel was very friendly. Breakfast was good. The room was very neat and we will stay there again. We were three people and I liked the way the room was divided.
The floor in the dinning room was not very clean.
9.0 / 10.0
Good place, good value for money.
9.0 / 10.0
A nice and comfortable hotel, friendly staff
nothing
9.0 / 10.0
spacious rooms, helpful and friendly concierge.
nothing.
5.0 / 10.0
Balcony was nice. Good WiFi. Decent Bed
NO A/C. Small room. Restaurant closed.
6.0 / 10.0
The room was clean.
Lack of AC. Breakfast was basic.
6.0 / 10.0
Accessible for people with mobility issues. However I would think the sink is too deep for people with mobility issues that may also have issues with their upper limbs.
Breakfast was good
Too hot. No air conditioning just a small and noisey fan.
No quality curtains
Car park underground only said the man behind the counter even though there was a few spaces in front.
10.0 / 10.0
This hotel is brilliant. You catch a tram from the main station, and you can easily walk into the centre of town. There is also free parking. The staff were all so helpful to us, very patient at breakfast, made us extra food and coffees etc. And the staff gave us drinking glasses for a little party for a birthday in our group, and chilled the drinks in the fridge. The hotel is very inclusive for guests and staff.
The directions to the hotel on Google maps weren't correct and I couldn't find information about public transport on the hotel website so I had to email them to ask. They replied very quickly, so that was good as I was already on my way on the airport bus!
10.0 / 10.0
Really nice spacious rooms, a rare thing nowadays and makes such a difference!
There was nothing I did not like
8.0 / 10.0
It was well laid out and peaceful.
10.0 / 10.0
Nice cozy room that felt like a little home. Clean and tidy. Comfortable bed!!
10.0 / 10.0
Receptionists and everyone are very friendly. The lady in the reception drew us a route that we can visit. The room is very clean also. Very quiet in the neighborhood, you can definitely have a good sleep. Breakfast is also nice, not giant breakfast but absolutely good enough! Very good experience, worth it!
FAQs
Is parking included with this hotel?
Parking is not specified as an available amenity at Hotel INNdependence. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is Hotel INNdependence pet friendly?
Yes! This hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at Hotel INNdependence?
We found 25 amenities for this rental. This includes business facilities, free wifi/internet, free parking, non-smoking, and pets allowed.
