Tru By Hilton Indianapolis Downtown, In
Top rated by guests





8.4Excellent
(715 Ratings)
"The Customer service was Top notch. Victoria was amazing and she set the tone as I encountered other staff. The room was so cute and very clean. I loved the brand of body wash and hand soap."
Verified guestDon't miss out! Price and availability may change
3-Star Hotel
Guests love it hereGuests give this property a top rating
Great for petsBring all your friends and family, even the furry ones
Top-tier experienceA high end property in this area
Conveniently set in the center of Indianapolis, Tru By Hilton Indianapolis Downtown, In provides air-conditioned rooms, a fitness center, free WiFi and a shared lounge. This 3-star hotel offers a 24-hour front desk and an ATM.
Free WiFi/internet
Free Parking
Air conditioning
Non-smoking
Pets allowed
Gym
Heating
Wheelchair accessible
WiFi/Internet
Shared living spaces
Accessible Parking
Family friendly
Smoking allowed
Accessible by lift
Key access
Key card access
Contactless check-in/out
Housekeeping available
Fire alarm
Fire extinguisher
Cleaning products
$$$$
Top rated by guests
8.4Excellent
(715 Ratings)
"The Customer service was Top notch. Victoria was amazing and she set the tone as I encountered other staff. The room was so cute and very clean. I loved the brand of body wash and hand soap."
Verified guestDon't miss out! Price and availability may change
Ratings and reviews
10.0 / 10.0
The Customer service was Top notch. Victoria was amazing and she set the tone as I encountered other staff. The room was so cute and very clean. I loved the brand of body wash and hand soap.
The only thing I didn't like was I was only there for one night
10.0 / 10.0
Went to a comedy show yo see Mike epps the hotel was walking distance from venue
No microwave in room only complaint
10.0 / 10.0
Staff members were very friendly, very helpful and everything was what it should be
8.0 / 10.0
The room was clean and tidy up
The room didn't have shoe to wear inside
10.0 / 10.0
Immaculate, new, fresh and great value!
Zero
8.0 / 10.0
Staff except breakfast attendant was rude. He was refilling the breakfast food and said to me “lady move”. I was attempting to dip up food. He should have said excuse me and I would have moved.
Mattress was close to needing to be replaced
10.0 / 10.0
Very well taken care of and very well maintained
10.0 / 10.0
It was within a block of Lucas Oil Stadium and within walking distance of downtown and some great restaurants.
It was hard to figure out where to park to check in.
1.0 / 10.0
The first night there was blood sweater on the wall we had to get our room changed to a different room. The second day maintenance was supposed to come fix the shower and they made a mess all over the floor and left it in the room flooded when you tried to use the shower so he left and did not stay the next day and I do want my money back.
10.0 / 10.0
We were there for our first Colt's game. I loved how close this hotel was to Lucas Oil Stadium AND downtown. Our room was clean and cozy. The staff was very friendly and the breakfast bar was A+
Love it all.
10.0 / 10.0
We went for our first Colts game. This was such a great location for it as well as a close walk to downtown. The staff were all very nice and helpful. They made our stay great. Also loved the available resources, maps, and recommendations near the elevators. They were so helpful for our visit to Indianapolis! We really enjoyed our time here and would love to visit again someday.
It’s a good thing when I can’t think of much that I didn’t like. We enjoyed our stay. Thanks Tru by Hilton & Staff!
10.0 / 10.0
The room was great and the staff was super friendly and helpful. Everything was very modern: the decor of the hotel lobby and the room’s bathroom stand out the most
Nothing to report
10.0 / 10.0
I Love how clean and modern everything is!
The only down fall was ; it’s not IN downtown. It’s a 10 minute walk from the hoopla
10.0 / 10.0
Alex at the front desk is an asset, vey knowledgeable and very personable........ Great guy!
10.0 / 10.0
Absolutely clean and sleek! Very welcoming and had everything you needed and more
loved everything
8.0 / 10.0
I love the location, the staff and the amenities they had to offer.
Our automatic blinds didn’t work. We called the front and the girl was quick to check on them. She said she would send maintenance up, we left in the meantime, they were never fixed and told they would have to wait until tomorrow. We checked out the next day. So it would have done us no good. They did put us in another room upon our request, but it was not as nice as the one we had.
5.0 / 10.0
Staff, and Location
The rooms are really small. There wasn't a restaurant/bar on site and the wi-fi did not work and you have to pay $30 per night for parking not enough amenities for the price that you are paying per night for your stay and parking
10.0 / 10.0
The modern, clean look made the hotel feel very upscale. They had 24 hour coffee and tea available, a spacious lobby with a foosball table, and a Pour Your Own beer card. The rooms were pretty standard, though the hardwood floors made them feel sleek. LOVED the bathrooms!
Directions ended up forcing us around the block to get in the parking garage due to the odd streets, but overall, not too bad. Also didn’t like having to pay so much for parking.
8.0 / 10.0
The location
Help at the check-in counter
10.0 / 10.0
Clean and modern
$30 for parking
8.0 / 10.0
Room was well laid out. Desk and power. Comfortable bed and good bathroom. Lobby had plenty of places to work. 24/7 coffee, snacks for purchase. Breakfast was included and more than I expected
The housekeeping team knocked on the door twice despite the fact that I had the DND sign on the door
10.0 / 10.0
Keji was amazing
Can't place one thing...it was an exceptional stay
10.0 / 10.0
It was a nice hotel… clean, staff was friendly… I had zero complaints
I liked everything
10.0 / 10.0
Very clean easy location. Right across from Lucus oil stauim.
9.0 / 10.0
Breakfast is great! Good variety for a decent breakfast. The proximity of the hotel to the Gainbridge Fieldhouse was perfect. Easy walk to plenty of restaurants and bars.
Nothing to mention. We liked the distance to places, walking was easy and safe, hotel is clean and has good bedding and pillows. Staff is friendly.
10.0 / 10.0
Location, cleanness
10.0 / 10.0
The convenience of being close to downtown and then leaving the city with easy access to the interstate.
The breakfast was mediocre. I feel like there could have been more options, especially for individualized drinks like milk or juice, that was free and not having to pay for.
10.0 / 10.0
Staff were busy talking and worked very slow. They took no initiative to help others standing to use the self checkout.
Staffs willingness to help
9.0 / 10.0
The location of the property was excellent to what our plans were.
Nothing
10.0 / 10.0
Staff were very helpful and friendly.
8.0 / 10.0
Clean and a nice breakfast.
I thought it was ridiculous to pay $30 to park. Especially for guests already paying over $200 for a nights stay.
9.0 / 10.0
Awesome convenient location
I had no issues
7.0 / 10.0
Location was great. Staff were friendly and kind.
Let me preface that I have never stayed at Tru before. I wasn’t expecting it to be as basic as it is.
The room was tiny. No closet? Just very basic.
10.0 / 10.0
Super close to the Indy Mini!
N/A
1.0 / 10.0
Literally nothing.
The fire alarm went off at 3:00AM
The bed was extremely uncomfortable
People in the hallway were very loud
It was so overpriced
6.0 / 10.0
I was not pleased with the smell of smoking, or smell on a non cigarette smell if you will.
Especially at night, late at night. The smell of recreational smoking product coming thru bottom of our hotel room door. We had to place towels at our door to not smell that smell if you know what i am saying.
Again just the smell of recreational smoking products, skunk smell in parking garage at times then like i mentioned above, thru bottom of our hotel room door late at night.
6.0 / 10.0
The hotel is in a good location, it's a short walk to downtown and to some of the other neighborhoods. It's right next to Lucas Oil Stadium so if you want to be close to that, then this would be a good location.
The toilet set in our room was dirty, there was what looked like dried blood on the toilet seat and what looked like a couple of pubic hairs. We cleaned it up ourselves and I understand that the maid staff has a lot of rooms to clean and I'm sure it was a busy weekend with the Eclipse, but then the TV didn't work. When we called the front desk, it seemed like this is a common problem and they switched us to a different room. When we got to the new room, the toilet seat in that room was also dirty. The fire alarm went off in the middle of the night and was going off for almost 30 minutes. We evacuated outside and eventually were told there was no fire and we could go back to our rooms, but the alarm was still blaring. I know this is not the fault of the staff, but for the first 20 minutes or so, until we were told to go back inside, there were no employees in sight, no one was letting us know what was going on or communicating at all.
10.0 / 10.0
The room above us there were kids running back and forth after 11 pm and in the morning the staff was very reactive eventually had to call the police
Free or discounted parking
9.0 / 10.0
Great cooked oatmeal hit the spot!
Paying $30 for parking
10.0 / 10.0
Nice place very clean and nice worker. Also it’s downtown so i was glad I was able to walk and not use my car for everything I did.
N/a
FAQs
Is parking included with this hotel?
Parking is not specified as an available amenity at Tru By Hilton Indianapolis Downtown, In. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is Tru By Hilton Indianapolis Downtown, In pet friendly?
Yes! This hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at Tru By Hilton Indianapolis Downtown, In?
We found 21 amenities for this rental. This includes free wifi/internet, free parking, air conditioning, non-smoking, and pets allowed.
