Kaamala Resort & Spa Ubud by Ini Vie Hospitality

The property is absolutely beautiful, rooms are very clean, pools are beautiful looking over at the jungle. Very relaxing calm environment. Restaurants are lovely. All staff are amazing and helpful!

Nothing

The biggest highlight is the staff. Everyone is incredibly kind, welcoming, and attentive, making every interaction a genuine pleasure. Their hospitality truly stands out. The villa was very clean and well maintained. A fun surprise was the daily visit from a few monkeys. They would stop by our villa almost every morning. They were harmless and entertaining to watch, but it is important not to leave food or personal belongings on the terrace and to keep the room door closed. The shuttle to central Ubud is convenient, although the road to the resort is narrow and often busy. Overall, we enjoyed our stay.

We booked a One Bedroom Villa with Private Pool and a rice field view. The room itself was comfortable, although a bit smaller than expected. One thing future guests should know is that privacy can be limited, as there is often activity in the neighboring rice field area, so we found ourselves keeping the curtains closed most of the time. The main area where we felt the resort could improve is breakfast. It is served à la carte, which is understandable given the limited restaurant space, but guests are allowed to choose only one main dish from a fairly small menu. You also receive a small fruit plate selected by the kitchen, without the option to choose the fruits yourself. We would have appreciated more flexibility, even if it meant paying extra for additional items. Being limited to one dish, one pastry, one juice, and one coffee felt unnecessarily restrictive for a resort of this category.

It was a beautiful resort, lovely environment

The view from our villa

We had a mixed experience at Kaamala. We arrived a bit early and our room wasn't ready yet so we headed to the restaurant to grab something while waiting for the room. This is when we found out there's a massive renovation at the hotel premises, right next to the restaurant. The scenery would've been picture perfect, but we couldn't really focus on that as the renovation is loud. This is exactly the kind of place you come to escape such sounds, not eat to the beat of hammering and angle grinding. Once we finished eating our room was ready and someone took us there. Another disappointment struck as the room was right next to the restaurant and the renovation. The room itself was nice, but we could easily hear the renovation sounds in our room. They start early and continue late. There were people at the site after dark and we woke up to some hammering at 8 in the morning. But after this comes the positive. The staff is super attentive and friendly. They handled the situation as well as you can. The next day they moved us to a new upgraded room for free, closer to the reception and away from the renovation sounds. After that we didn't hear a thing anymore. They also agreed to deliver the breakfast as room service for free because we really didn't want to go back to the restaurant anymore. After this our stay was perfect. Overall the staff was incredible and helped in any and all ways possible. I think the owners/management should consider being more open and transparent regarding the renovation. Maybe offer discounted prices or temporarily close the rooms close to the renovation until it's over. Expectation management goes a long way in these matters. So if you're going I recommend you ask beforehand if the renovation is over or not.

The renovation. Everything else was 💎