Barong Resort Ubud by Puri Signatures

Very pretty place, rooms amazing! The location was wonderful too!

Liked everything!

Everything excluding the hard bed and big pillows

Great location

Wasn’t cleaned that well

The location is very good, walking distance to many places. The little pool area looks very peaceful and pretty.

Hygiene issues with the villa. The bedsheet was not clean, had obvious stains. The bed mattress has big blood stains as well! The pool of the villa is very dirty , color is green. Despite I requested multiple times they didn’t send anyone to clean. Their answer is that it will take few days to circulate the water. We didn’t swim at all during the stay. Bathroom is not clean in the first two days of staying- strong smell of pee, very disgusting. Despite of the service was quite reactive to come and try, but the cleaning was very superficial. I have to use water to wash it myself because the smell just unbearable. There was a fire nearby (lucky no one was hurt) during the day and the power and water was cut off for about 6-8 hours. No breakfast was available and when asked about it, the answer was just we don’t know (impatiently) . It was a hot day and we cannot even go to bathroom. Eventually we had to goto another resort nearby to pay for the day and wait out. Understood the situation is beyond resort’s control, but The disappointment was there was no communication(verbally or through a printed letter) about it afterwards at all.