Parvati Retreat Villas

Good location and very friendly staff

The rooms could have been cleaned better and it would be helpful if the staff learned a bit more english to avoid misunderstanding customers

Amazing

The team there is so lovely! It’s very peaceful and the locations great.

Nothing really but maybe at night can hear some traffic noise from afar

It is a lovely, quiet, and secluded area in a part of Ubud that is within walking distance (1 km) of the city center, yet still undeveloped and free from all the tourist noise and chaos. The location on the edge of a jungle-clad gorge gives a sense of being in the middle of the jungle, with abundant bird and wildlife close by. The *jooglos* are beautifully decorated and spaced well apart, giving the impression of having the hotel to yourself.

Unfortunately, there are quite a few things that could be improved: The staff are kind, friendly, and eager to help, but unfortunately, their lack of even basic English is a barrier that leads to many misunderstandings and much confusion. The cleaning and housekeeping could benefit from having checklists and fixed routines. For example, the ashtray was not emptied, and the coffee supply was not replenished. Although two people cleaned our room for 20 minutes every day, the cleaning seemed rather random, and the room gradually became dirtier as the days went by. In general, the hotel shows clear signs of lacking maintenance. In the bathroom in *Jooglo 1*, the blinds were broken, and instead of repairing them, they were just tied up with a random piece of string. The showerhead in the large jungle shower is about to fall out of the wall. It’s only a matter of time before it happens. On the pool terrace, several of the planks are so rotten that there is an imminent risk that an average, slightly overweight European will fall through. Breakfast is a chapter of its own. There are three options to choose from the day before, which is fine. However, the preparation and serving of the breakfast clearly indicate that it is not cooking staff who are making the food. After two days, we opted out of breakfast at the hotel. The quality and preparation were simply too poor.