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Gateway Express

Bedroom

TV and multimedia

TV and multimedia

TV and multimedia

Seating area

6.8Average

(319 Ratings)

"Great stay, easy checkin."

Verified guest

Don't miss out! Price and availability may change

6.8 / 10.0

Average(319 Ratings)

Hotel in Newport

Reasons to book

Great price for your budgetOne of the lowest cost properties in the area

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

Includes essentialsInternet / Wifi, Parking, TV and more

About this hotel

The Gateway Express is located a short walk from Newport city center, and the coach and train stations. It offers well-equipped bedrooms, 24-hour reception, free Wi-Fi and free parking.

Amenities at Gateway Express

Internet / Wifi

Smoking allowed

Parking

Laundry

TV

Family friendly

Free parking

Map of Newport

city location on map

Nearby attractions

Principality Stadium

National Museum Cardiff

Available Rooms

Things to know

Additional fees to expect

Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Booking.com properties are professionally cleaned after each stay.

Booking feeNo booking fees, easy credit card payments.

Service feeThis helps Booking.com provide a safer and more secure booking experience.

TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.

Customer support

Customer support is handled by our partner Booking.com

$$$$

6.8Average

(319 Ratings)

"Great stay, easy checkin."

Verified guest

Don't miss out! Price and availability may change

$$$$

6.8 / 10.0

Average(319 Ratings)

Hotel in Newport

Reasons to book

Great price for your budgetOne of the lowest cost properties in the area

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

Includes essentialsInternet / Wifi, Parking, TV and more

Map of Newport

city location on map

Nearby attractions

Principality Stadium

National Museum Cardiff

Available Rooms

About this hotel

The Gateway Express is located a short walk from Newport city center, and the coach and train stations. It offers well-equipped bedrooms, 24-hour reception, free Wi-Fi and free parking.

Amenities

Internet / Wifi

Smoking allowed

Parking

Laundry

TV

Family friendly

Free parking

Things to know

Additional fees to expect

Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Booking.com properties are professionally cleaned after each stay.

Booking feeNo booking fees, easy credit card payments.

Service feeThis helps Booking.com provide a safer and more secure booking experience.

TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.

Customer support

Customer support is handled by our partner Booking.com

Ratings and reviews

6.8 / 10.0

Average(319 Ratings)

100% verified reviews

7.0 / 10.0

If you want a place just to rest your head at night then it’s good value for money but I wouldn’t choose it if I were tr

It was close to the train station and we were only on a stopover for one night so it fitted our requirements

Reception is not manned and the front door is locked so you have to call them to check in and out

9.0 / 10.0

Good Central Hotel. Renovated Painted immaculate. Not far from theatres, rail station bus station

Did not have Breakfast. Different Culture but OK. Don't Know Language. Cleaners independent Companies. Bed ,Room Furniture Excellent. TV not good reception but 1st day OK. Needed a tech person on duty

Nothing Just Coped

9.0 / 10.0

I had a great stay.

The location is nice,staff was great and welcoming.

They should add breakfast to their room package.

6.0 / 10.0

Basic budget stay — fine for a night’s rest but could do with some updates.

It was a cheap stay and decent for what I needed — just a place to sleep for a couple of nights. The room seemed clean enough and I appreciated being able to get a parking space on site, which was very convenient. Receptionist was friendly.

The room was smaller than expected compared to the photos and the property in general felt quite dated and in need of refurbishment. The TV kept turning on randomly during the night — once even switching to an adult channel, which was quite an unpleasant surprise at 3 a.m.

8.0 / 10.0

Fair reasonable priced stay

Value for money

Pillows could be improved

7.0 / 10.0

Clean, convenient, friendly staff.

Good location and enough parking easy check in clean and cool.

The sink did not drain properly, probably needs some draino putting down it. I’d have liked a decaf coffee or tea in the room. We didn’t know what to do with the key when we left, which was very early morning before reception opened.

1.0 / 10.0

Appalling experience

Reasonably convenient in terms of location

There were plenty of problems, which began when I arrived just after 3.00 to check in. The door was locked, the phone left unanswered and it took almost an hour before someone finally arrived to let me in. Rude and extremely unprofessional staff. The place, when I eventually got in, was shabby and dirty. TV wasn’t working so I called reception and again, the phone rang out several times and it took around 30 minutes for any help. I don’t expect the moon for the price I paid, but I do expect a basic level of service. The hotel failed spectacularly to meet that. Never again.

4.0 / 10.0

Mayb e they should have finished the hotel before opening it.

I had two double beds for one person, but only two towels.

Electric cables hanging out of the walls

1.0 / 10.0

was very wrost place.. No cleanliness . The staff was so rude.. No proper arrangements of things .th

It was very wrost place.. No cleanliness . The staff was so rude.. No proper arrangements of things .the room sink was broken, untidy bathroom. Will nt surely recommend any one.. The price we paid was too much high for this type of property . Very disappointed

very wrost place ... 0 star not even 1 star will give to property..

5.0 / 10.0

Good property but smelt

The property was ideal as it is close to the ICC which is what we needed it for.

The property smelt like weed and the windows didn’t shut.

9.0 / 10.0

Great hotel in Newport.

Last minute booking, easy check in - in the hotel a couple of doors up. Great location for our needs. The room had everything we needed, free parking always a plus!

No problems.

7.0 / 10.0

Nice place to stay, still needs improvement

The staff were friendly and accommodating. Whenever I needed assistance with something they were happy to help. For example, we ordered a takeaway from a local restaurant, and the hotel happily let us use their plates and cutlery to eat.

Our room door was very heavy to open. I was fortunate that my husband was with me as I found it very hard to open without help. Also the door stop behind the door made it impossible to open the door enough to get in whilst holding my luggage. If I had been in my wheelchair I wouldn't have been able to get in the room. The hotel was undergoing some refurbishment (nice to know that it is upgrading), but things like wobbly breakfast tables due to missing or loose screws.

9.0 / 10.0

Comfortable

Everything

None

3.0 / 10.0

Nope.

Not much, other than how close it was to newport countys stadium.

Most things! The staff were never available, the place was full of thick dust, the bedding was ripped and thin. The mattress was poor you could feel the springs poking you. The traffic noise is ridiculous, trains going past ever 2minutes.

7.0 / 10.0

Great value for money. Recently renovated.

I was there for a sports game for one night only. It is very close to Rodney Parade ground. The building was nearing the end of a renovation. The room was clean and modern. The en suite was new and the shower was decent.

Bed wasn't overly comfortable. While it was close to the sports ground, it was a bit of a walk to the town centre and it involved walking through tunnels under a roundabout. Might be better to get a taxi back if out in the town centre for the night.

10.0 / 10.0

Amazing host

Great stay, easy checkin.

1.0 / 10.0

Close this building down!

It was warm

Broken blind; semi-blocked basin; no coathangers; bedside light didn't work: some sockets didn't work. Window looked onto guest house disgusting rubbish area. Corridor had filthy threadbare carpet - disgusting and unsafe. This building should be closed down until it is renovated.

5.0 / 10.0

Ok of there's nowhere else!

Location

Things were broken in the room. Bed base had seen better days! Needs a coat of paint to freshen up the place

7.0 / 10.0

Good affordable accommodation if your in Newport

Close to the station and petrol station Bed was comfortable. Shower was perfect.

Waiting 20 minutes to get served.

7.0 / 10.0

Clean but basic

The room was clean but basic

There were no mugs in the room for the two night stay, even though there was a kettle, coffee etc Reception was in another house and we couldn't get in touch as it was always closed and nobody answering the phone. Price was expensive for facilities

3.0 / 10.0

Parfitt

Shower was OK

Carpet filthy stains all up walls everywhere, no milk for tea and coffee ,cup had cracked in it all in all I felt that I was robbed out of my money that's why I cancelled my next stay if I would have to stay anywhere it wouldn't be there again . 0

6.0 / 10.0

Pleasant

Good price

Bed was small in length, and could do with triple glazing as was quiet noisy on the main road. Parking was also a bit tricky.

5.0 / 10.0

No comment

Cleaners, lovely girls and very helpful. Thank you ladies! 😊

Receptionist was not very polite and helpful. It was difficult to understand what receptionist was saying. Extremely strong accent.

4.0 / 10.0

Disappointing

Location hard to find

Location hard to find Mattresses very thin Room freezing cold when first entering Dirty shower mat/towel on the floor Peeling walls Flickering lights Not much choice for breakfast

6.0 / 10.0

Pretty good

The shower had good pressure.

The bathroom was a bit on the smaller side.

4.0 / 10.0

Bad choice

The receptionist was very polite and was trying to help as much as he could

Clean but everything was old and worn out, including bed sheets, carpets and towels, looked like used for ages. The internet was very slow and constantly interrupted. The stuff didn't look after for supplying a new toilet tissue or soap in the bathroom, sugar and milk for coffee or tea. The TV didn't have good area if at all, and was with bad quality pictures. Sometimes the heating was forgotten off and it needed time to get warm or having hot water, after questioning the stuff. The cost is too much for such bad quality 👎

9.0 / 10.0

Near to rail station, and town centre, room was very clean and comfortable, and value for money

Bed, Room, complimentary coffee etc-there were 8 coffee, 6 tea, 8 milk

reception opens 3pm- had to walk about for 30 mins, but I had told them I was arriving later than 3pm. How to use door card to work elec was not explained, and was not obvious to me.

7.0 / 10.0

Convenient Newport stay

Blinds are faulty in most rooms......

7.0 / 10.0

enjoyed the time away. good price

location

no staff to contact. phone didn’t work in room.

10.0 / 10.0

Very clean and comfortable

Location fabulous did not have breakfast

Nothing perfect stay

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