Gateway Hotel





7.4Good
(790 Ratings)
"Good location with free parking. Comfortable room, helpful staff and a nice breakfast."
Verified guestDon't miss out! Price and availability may change
High-end valueWell priced for this area
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Includes essentialsFree WiFi/internet, Ironing facilities and more
Located in the center of Newport, South Wales, this hotel is just a short walk away from the city center, coach and railway stations and close to the M4.
Golf course (within 2 mi)
Free WiFi/internet
Free Parking
Non-smoking
Heating
Wheelchair accessible
WiFi/Internet
Laundry services
Family friendly
Ironing facilities
Housekeeping available
$$$$
7.4Good
(790 Ratings)
"Good location with free parking. Comfortable room, helpful staff and a nice breakfast."
Verified guestDon't miss out! Price and availability may change
Ratings and reviews
3.0 / 10.0
The room and bathroom were good
There are no curtains in the building. All windows have Venetian blinds that don’t completely cover the window windows.
There were bright lights outside my room number six.
I didn’t get any sleep at all due to the light making the room bright
The lady who done the breakfast in the morning was not particularly friendly and certainly never had a smile on her face while she was working there!
10.0 / 10.0
Good location with free parking. Comfortable room, helpful staff and a nice breakfast.
10.0 / 10.0
In a central location
Plenty of parking, clean warm room, and an excellent breakfast
Great value for money
10.0 / 10.0
The breakfast was delicious, arrived in minutes and served professionally.
Nothing, everything was as expected.
8.0 / 10.0
Staff were freindly, breakfast good, room good, overall very happy with my stay.
room was abit cold but not bad, shower was abit weak
1.0 / 10.0
The room was clean.
Rough area with fights outside hotel. Price included breakfast but the breakfast room was in darkness in the morning. A man came out of the office, made a gesture to say no and went back without apology or explanation.
8.0 / 10.0
Close to train station. Larger room than expected. Good breakfast. Nice & quiet.
The only thing was when I arrived the door was locked & no one on reception. But a phone call soon sorted it out.
7.0 / 10.0
I liked the ambience, the swift respond of the staff and the fact that the room came with a complementary breakfast.
I didn’t like the fact that toilet seat looked old. I also didn’t like the fact that the kitchen didn’t have enough supplies for breakfast in the menu.
7.0 / 10.0
Very friendly staff, had to call on arrival as the entrance was a little unclear in the dark, front desk answered and helped me in. Lovely cooked breakfast 07:00 - 08:30 with friendly service in the morning. Tea/coffee-making facilities in room. Great value.
Head of bed was positioned below an old window, even with it shut there was a chill/breeze during the night. Sheets had several stains and carpet not in great condition, bathroom was clean. Front desk was often empty, had to give keys to kitchen during checkout.
5.0 / 10.0
Clean, warm
Plumbing not working, basin drainage blocked, shower mixer not working
9.0 / 10.0
Very clean and staff were lovely.
N/A
6.0 / 10.0
The room was clean and the bed was comfy. The staff were fine. It was close to Newport and was a 10-minute walk to the town centre. I could also park directly outside.
The breakfast was a little below par; I had a very, very runny porridge. The shower also filled up really quickly when washing. I also arrived when I said I would but the establishment was locked up and had to call to get someone to check me in.
8.0 / 10.0
Great value for money, has been refurbished so the photos are outdated but the look is modern and clean.
There’s a few issues with the standard of the refurbishment that should have been addressed, like wood filler in chipped skirting boards and door frames but the value for money here you don’t expect perfection.
6.0 / 10.0
The room was clean and well kept, and larger than I expected.
Cables sticking out from behind panelling & an are of wall in the bedroom unplastered - looked like they hadn't quite finished woorking on the bedroom.
I was not prepared for a halal breakfast! - I would have had breakfast elsewhere if I'd known it would be turkey rashers.
8.0 / 10.0
Friendly staff
6.0 / 10.0
The location was good and room was warm, as I was there when weather started getting chilly, and shower was hot. Staff were courteous.
Bed was uncomfortable, mattress too soft and room very small with very little space to unpack clothes.
10.0 / 10.0
Amazing place very clean and modern
Nothing to dislike
9.0 / 10.0
The neatness of the room
The area it was
9.0 / 10.0
Very good breakfast, location was just right, easy walking distance from the railway station. Rooms comfortable and spotlessly clean.
Not used to outside lights being on all night.
5.0 / 10.0
The room and ensuite were very clean and comfortable. Very good size for a single room
Bottled water is not provided as complimentary. Even after requesting, the hotel staff was unable to provide bottled water.
5.0 / 10.0
Clean and friendly.
Building shook every time a bus or truck went by. Rooms away from road would be better.
8.0 / 10.0
Lovely comfortable room with good facilities
8.0 / 10.0
Room & general decor was of a high standard and had clearly been renovated recently. Staff were really friendly & helpful.
Breakfast options were limited due to the religion of the hotel owners, fair enough but it would have been nice to know this at the time of booking.
5.0 / 10.0
simple hot breakfast, prepared as asked, generally a good location to travel the wider area of south-eastern Wales
Reception or hotel wasn't open upon our arrival, we had a problem with the shower that wasn't addressed until the last night of our stay,
8.0 / 10.0
The place was nice and clean, staff very helpful, breakfast very good. If in the area again will not hesitate to return.
Need to make sure milk is in rooms
5.0 / 10.0
Breakfast was ok. Easy to book in
Area run down. Loose wires hanging in breakfast room, building materials in breakfast room, tiny room 8ft by 6ft, TV didn't work, loose open electric wire in bedroom, grubby hotel.
2.0 / 10.0
Location for where my meeting was the next day.
I had a single bed under a window. The window was so old it had a draft, and very noisy . Blinds not good enough as let to much light
7.0 / 10.0
Good clean property staff was lovely and bed was comfy
We was on the top floor and it was so hot in there a fan would of been grateful. Dining room needs finishing as wires were everywhere with having a little one this could be a concern
10.0 / 10.0
Clean room, friendly staff, plug by the bed.
8.0 / 10.0
This was a nice basic, single room with ensuite. There was enough room so it didn't feel cramped and it was clean. The room had tea making facilities, wardrobe and drawer space and an ensuite. I only saw staff on check in and check out and they were friendly. A budget friendly stay with a great location for a short drive to the ICC.
Some areas looked a bit tired and could probably do with a repaint, it just took the shine off a little. You could hear the neighbouring room make a brew and have a chat through the walls, annoying at 6am! There was some noise from the road (not loads) and the window could do with some blackout blinds or curtains as there was a fair bit of light coming through the blinds,
9.0 / 10.0
Really great Hotel, decorated really well, part the way through an extensive update with modern up to date wall panels and decor. Great breakfast. Location is just outside the city centre and round the corner from the football and rugby. Would we go again -- yes we will
Parking is free however it's a bit tight for space. Didn't cause us any issues. Nothing else to worry about yesterday it's a city centre location no different than any other city!
9.0 / 10.0
Keep up the great service Thank you!
10.0 / 10.0
There's always a high level of service.
Nothing was problematic.
8.0 / 10.0
Nice and clean
Everything was well presented
The room was nice
9.0 / 10.0
Location
Nice room
Fridge plus microwave
When we arrived on time (15.00) for check-in there wasn't anybody there. We had to phone proprietor. We then waited for approximately 15mins before someone arrived to let us in. Good job it wasn't raining. We were advised by local information staff in city centre to catch a bus to the property. That was totally wrong, the bus went well beyond our destination. The next day it took approximately 10mins to walk to city centre
4.0 / 10.0
The price was reasonable
A fridge was provided for medication storage
The noise of neighbours shouting and arguing into early hours. Busy traffic through the night.
Cleanliness could be improved - blinds were very dusty and inside windows.
8.0 / 10.0
The staff were really welcoming and the room was spacious and clean. There was a good range of options for breakfast and I had a delicious cheese and tomato omelette that was cooked to order. The location was really handy for the centre of Newport and the train station, which I needed. The hotel staff were happy for me to leave my car while I was out for the day.
Some parts of the room were unfinished. There was a wire sticking out of the wall where clearly a light was going to be put.
9.0 / 10.0
Rooms I. Front of hotel very noisy with the road
FAQs
Is parking included with this hotel?
Parking is not specified as an available amenity at Gateway Hotel. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is Gateway Hotel pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Gateway Hotel?
We found 11 amenities for this rental. This includes golf course (within 2 mi), free wifi/internet, free parking, non-smoking, and heating.
