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The Priory Hotel

Top rated by guests

Garden

Lounge or bar, Food and drinks

Bedroom

Food, Lunch, Dinner

Dining area, Meeting/conference room

8.8Excellent

(1,323 Ratings)

"The positivity and efficiency of the staff; the room was super comfortable and the décor was lovely. There was PROPER coffee in the room, not just a kettle (I wish all hotels did this)! The dining roo..."

Verified guest

Don't miss out! Price and availability may change

8.8 / 10.0

Excellent(1,323 Ratings)

Hotel in Newport

4-Star Hotel

Reasons to book

Guests love it hereGuests give this property a top rating

Well priced for this locationPriced under area average

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

The Priory is nestled within the historic town of Caerleon on the River Usk. Dating back to 1180, this hotel was originally a Cistercian monastery.

Amenities at The Priory Hotel

Air conditioner

Internet / Wifi

Smoking allowed

Parking

Laundry

Balcony or Patio

TV

Wheelchair accessible

Garden

Free parking

Map of Newport

city location on map

Nearby attractions

Principality Stadium

National Museum Cardiff

Available Rooms

Things to know

Additional fees to expect

Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Booking.com properties are professionally cleaned after each stay.

Booking feeNo booking fees, easy credit card payments.

Service feeThis helps Booking.com provide a safer and more secure booking experience.

TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.

Customer support

Customer support is handled by our partner Booking.com

$$$$

Top rated by guests

8.8Excellent

(1,323 Ratings)

"The positivity and efficiency of the staff; the room was super comfortable and the décor was lovely. There was PROPER coffee in the room, not just a kettle (I wish all hotels did this)! The dining roo..."

Verified guest

Don't miss out! Price and availability may change

$$$$

8.8 / 10.0

Excellent(1,323 Ratings)

Hotel in Newport

4-Star Hotel

Reasons to book

Guests love it hereGuests give this property a top rating

Well priced for this locationPriced under area average

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

Map of Newport

city location on map

Nearby attractions

Principality Stadium

National Museum Cardiff

Available Rooms

About this hotel

The Priory is nestled within the historic town of Caerleon on the River Usk. Dating back to 1180, this hotel was originally a Cistercian monastery.

Amenities

Air conditioner

Internet / Wifi

Smoking allowed

Parking

Laundry

Balcony or Patio

TV

Wheelchair accessible

Garden

Free parking

Things to know

Additional fees to expect

Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Booking.com properties are professionally cleaned after each stay.

Booking feeNo booking fees, easy credit card payments.

Service feeThis helps Booking.com provide a safer and more secure booking experience.

TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.

Customer support

Customer support is handled by our partner Booking.com

Ratings and reviews

8.8 / 10.0

Excellent(1,323 Ratings)

100% verified reviews

7.0 / 10.0

Mostly very enjoyable

Breakfast and dinner very good

The blind over the door was missing so the light from the car park flooded in and we couldn’t sleep . They moved us for the following night .

7.0 / 10.0

One night stay in a Cosy Double

Cosy double is exactly that, it was very cosy and nicely decorated. Room was well equipped.

Room was far too warm.. lovely on arrival as it was so cold out but I slept with the window open and the radiator off and the room retained its heat.

8.0 / 10.0

Stylish boutique hotel , with a continental twist

The Priory has morphed over the last few years , its restaurant has been remodelled and the bar area has been upgraded.

9.0 / 10.0

Peaceful

We stayed in one of the cottages. Which was nice and private

£150 refundable charge that you have back 24 hours after your stay. Wasn’t stated when booking.

10.0 / 10.0

Dreamy.

The positivity and efficiency of the staff; the room was super comfortable and the décor was lovely. There was PROPER coffee in the room, not just a kettle (I wish all hotels did this)! The dining room/breakfast was utterly delicious.

Was a little tricky to navigate to, but that made it equally rewarding to find!

10.0 / 10.0

Our brief stay was enhanced by exceptionally kind and helpful staff.

The room was cosy and comfortable with thoughtful extra touches such as an extra luxury blanket, premium teas and coffee and high quality toiletries. These products also supported small local suppliers and considered environmental impact. A big plus was the fact that the room temperature was adjustable to personal preference.

The day we arrived there was torrential rain and we had to go outside to get to our room. However the weather is of course out of anyone’s control and the nature of the building would likely make it difficult to provide a covered route.

10.0 / 10.0

Would highly recommend, very attentive and polite staff, amazingly clean room with great extras!

From check in to check out the staff were incredible, very polite and couldn’t do enough to make sure I was comfortable and had everything I needed. The room was amazing, really clean and all the little extras were great. I would highly recommend The priory hotel!

My only suggestion for improvement (very very minor) would be the hash browns on the breakfast were quite greasy and didn’t seem to have much potato in them. Everything else was perfect!

10.0 / 10.0

Excellent Accommodation & Delicious Food!

from the very start i was welcomed, the staff were friendly. i was travelling alone for work and they made my stay most welcoming and very comfortable. i ate in the restaurant which again the team in there were excellent and the food was absolutely delicious! the little chocolates in the room and the tea they leave was a great touch, i even called to ask for the brand to buy as the tea bags one blend i had each night sent me off to sleep! the one thing that is always a worry for me when staying alone is parking, and being able to park near by or the car park being so full you cant get a space, this place has ample parking and there was no extra charge. would highly recommend staying here, i hope to go back next time I'm working in the area.

could not fault anything!

10.0 / 10.0

Exquisite

The whole property was exceptional from the room(which was amazing)the buildings and the ground it was all on. The room was large, and extremely well appointed with a great bathroom(robes available) plus the quirky addition of a claw foot bath in front of the window in the room itself. The restaurant was wonderful and we had a great dinner with some beautiful wine and breakfast was just as great. This stay was a real treat.

4.0 / 10.0

Terrible value for money and was expecting a lot bette experience for what I paid. Disappointed

Lovely venue and stayed few times so was looking forward

Stayed in room 5 and had constant noice all night from the pub. Then in the morning cleaners were noisy outside the room so to be honest it wasn’t relaxing at all. The evening we tried to go downstairs for a drink to find it was just impossible to sit anywhere. There was a table with no chairs so was disappointed and almost felt like we had to go elsewhere to relax and have privacy . We had drinks at the bar which seemed very expensive before going to another pub. Don’t understand the whole self check in service for a high end venue. Felt like a budget stay with high end service costs

8.0 / 10.0

Lovely hotel which I will be recommending to others

Lovely hotel, comfortable rooms, Well equipped.

The shutters on the windows let in too much light. Otherwise perfect

9.0 / 10.0

Good food, superb location, quiet, nice rooms, friendly staff

Excellent venue

I liked everything

10.0 / 10.0

All round excellent

All round high quality property. The room was extremely comfortable, calming, well designed and genuinely felt like a home from home. The added amenities in the room, such as high quality teas / coffees and Welsh shower products were a nice touch. The restaurant renovation since my last stay looked great. Although a tad pricey on first glance, food and service was of very good quality and there is a bar selection and also a chefs set menu to provide choice. Breakfast was excellent and again of high quality. One of the only hotels I’ll actually bother to wake up for breakfast at. Never changes the hash browns! Staff were all round very friendly, hospitable, especially on the bar, and resolved a minor niggle effortlessly and professionally. Coming from someone who travels a lot and is quite fussy, I will be rushing to stay here again at my earliest opportunity! The Celtic manor is genuinely not a patch on this place and is only a 10 minute drive from the ICC.

If I had to be very particular, I’d welcome more meat-free (vegetarian) options on the bar / restaurant menu, especially when staying more than one night. Coffee at breakfast could be improved by removing the that awful urn (I say this everywhere) or having a barista option from the coffee machine in the bar. It won’t break the bank but would really add to the experience in today’s day and age where good coffee is a natural expectation.

9.0 / 10.0

Comfortable, pleasurable and we would defiantly stay there again.

Room was lovely, with soft music playing when we arrived. Dinner - Food was really good, tasty and arrived in good time Service were very good with attentive and friendly staff. Breakfast was tasty

Phone didn't work in the room so no way of contacting reception. I'd ordered a bottle of bubbly for the room but it wasn't there when we arrived so I had to go down and ask for it. Nothing else.

3.0 / 10.0

nope

rooms were nice

no staff to give us a key, restaurant was heaving but we kept getting reasutarant staff wanting to take our plates whilst still eating, literally every 2 minutes, one would ask if we had finished, we would say no, 2 mins later another member of staff would ask, one of these could have worked on the reception desk which would have been nice. rooms were very noisy, could hear the next room and drinkers outside

9.0 / 10.0

Lovely haven after a difficult few days

Love this place- so homely and warm. Lively tapas style bar. Welcoming staff. Well appointed room

10.0 / 10.0

Stunning little place

Stunning & beautiful backdrop We booked a cosy room .. it was cosy and very good value for money

The food in the restaurant Cod - 5 large bones in it

7.0 / 10.0

Quite comfortable but not as good as it should be for the price

The hotel is generally quite good, but not really as good as it should be for the price. Dinner is good; breakfast is so-so.

Not all rooms are air conditioned. There's no desk in the room, so it's impossible to do any serious work on a laptop if you're travelling and have to work. The soundproofing isn't great. Check in is seriously annoying - they expect you to fill in your details on an ipad, including things like date of birth for all guests. Why do they need that when they have a deposit on my credit card? Who are they selling that data to?

10.0 / 10.0

Fantastic hotel and restaurant

Lovely staff and beautiful hotel. The room was fantastic, lovely and clean .

Nothing it was all fabulous

10.0 / 10.0

Amazing staff, atmosphere, food and location

We loved the atmosphere of the Priory. Beautiful bar and restaurant with amazing food and service. Our room was cute and relaxing with great amenities. Could not beat the location across the street from the Roman museum. We definitely would have enjoyed the beer garden if we would have stayed longer. What really set the Priory apart however, was how very supportive the receptionist and manager (wish we had their names) were when we had problems with our rental car. They helped make a very stressful situation less so by helping us check options and being very understanding. Would definitely stay there again and highly recommend.

10.0 / 10.0

Absolutely fantastic hotel

Very clean, the room was absolutely fabulous, we stayed in as all the staff said was the best room in the house which it was, all.the staff were so friendly and so helpful, I would highly recommend this hotel, and highly recommend the food. I would advise you to ring the hotel and book room 1180 it's fabulous 👌

Nothing

8.0 / 10.0

Charming historic hotel with attentive staff and great food

Historical charm. Great staff and food. Lovely outside areas.

As with all older properties, can struggle with warm climates.

10.0 / 10.0

Lovely hotel in a great spot

Beautiful hotel, excellent food, great location in interesting village and very convenient for a 1 night stop on the way to pembrokeshire

7.0 / 10.0

Comfortable bedroom but food could have been better.

Comfortable bedroom

The crisps which came with my lamb dinner were stale and overly salted. It was quite expensive for what it was.

5.0 / 10.0

ok stay but will not be going back

Comfortable room and facitlities.

The rudeness of the bar staff, when I explained that I get ill if the wine is out of two bottles and that he wanted medical evidence to open a fresh bottle of wine and it is illegal for them to do that.

10.0 / 10.0

Our go to place for an exceptional stay!

The history and sense of calm we always feel in the property and on the grounds. Wonderful staff and superb food!

N/a

10.0 / 10.0

Beautiful

We have visited The Priory many times and each stay is amazing. We instantly relax on arrival. Each member of staff is so helpful and genuinely cares. Their rooms are beautiful especially the freestanding baths. The restaurant is a must. Lovely experience.

10.0 / 10.0

Relaxing and luxurious

Perfect

Softer white toast and better butter

10.0 / 10.0

very comfortable

dinner - service and food was excellent

Nothing

10.0 / 10.0

Amazing stay

Venue, location. Staff, absolutely amazing.

Nothing to dislike.

7.0 / 10.0

Beautiful setting but under floor heating on a very hot weekend was not ideal

The setting and ambiance was lovely

The extreme heat in the small bedrooms

9.0 / 10.0

Pretty Much Perfection

Everything except the shower taps. It was pretty Perfect tbf

Shower taps took a while to get the right temp for the shower

8.0 / 10.0

All excellent

V good

10.0 / 10.0

Lovely stay in a beautiful village

Beautiful rooms and location Staff were very friendly and welcoming

Nothing - it was perfect

8.0 / 10.0

Mixed feelings about our stay

Lovely grounds and building. Breakfast / dining room was tastefully furnished and decorated.

Bedroom was too warm and bed was very creaky.

6.0 / 10.0

poor room description

Lovely Building and garden

The room we were allocated a flat roof cabin across the car park this was described as a cottage! We moved to a lower priced double room with no refund

9.0 / 10.0

Luxury but at a price

The setting, the atmosphere, the food, the staff, the ambiance are all exceptional.

If you want luxury - it's expensive

10.0 / 10.0

My 4th stay here just gets better please don’t change anything

Everything is superb just what you need We were greeted by Steve and he couldn’t be more polite friendly and helpful

Nothing

10.0 / 10.0

Beautiful hotel and gorgeous grounds. Staff very friendly.

Gorgeous and slightly quirky.

Liked everything.

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