Holiday Inn Newport by IHG
Top rated by guests





8.1Excellent
(697 Ratings)
"The room was clean and very cosy and comfortable. The location is also close to ICC Wales where we attended an event which is really helpful for us."
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3-Star Hotel
Guests love it hereGuests give this property a top rating
High-end valueWell priced for this area
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Holiday Inn Newport is located in Newport, just off junction 24 of the M4. This contemporary-style hotel provides 119 well-appointed rooms in a welcoming environment, just a 30-minute drive from Bristol and Cardiff.
Business facilities
Golf course (within 2 mi)
Free WiFi/internet
Free Parking
Air conditioning
Pool
Non-smoking
Heating
Wheelchair accessible
Bar
Balcony/Terrace
WiFi/Internet
Shared living spaces
Garden
Laundry services
Accessible Parking
Electric Vehicle Charging Station
Family friendly
Smoking allowed
Safe
Key card access
Contactless check-in/out
Fire alarm
Fire extinguisher
Cleaning products
$$$$
Top rated by guests
8.1Excellent
(697 Ratings)
"The room was clean and very cosy and comfortable. The location is also close to ICC Wales where we attended an event which is really helpful for us."
Verified guestDon't miss out! Price and availability may change
Ratings and reviews
8.0 / 10.0
Comfortable room. Good shower. Taxis to the centre were good
Breakfast was too expensive. Went out.
7.0 / 10.0
Bed was very comfortable. Nice size room and good shower
It feels quite dated. Not the usual pool and sauna you’d expect from Holiday Inn. Pool is tiny and is booked up most of the time with regular private bookings.
The reservations were messed up twice so ended up with the wrong configuration of rooms but the staff were very friendly and as helpful as they could be
8.0 / 10.0
Very friendly staff, lovely as newly refurbished room with a better WiFi this time.
The WiFi is still up and down. I am aware this is temporary but when attending training a good WiFi is a must. However, being accommodated loses to the reception has helped.
9.0 / 10.0
Cleanliness
NA
10.0 / 10.0
The room was clean and very cosy and comfortable. The location is also close to ICC Wales where we attended an event which is really helpful for us.
Only thing is when we booked the room it says has a soundproof feature but we can hear guests or staff coming in and out of other room and or banging the door or people talking next door. Otherwise the stay is very pleasant and the hotel itself is so clean.
9.0 / 10.0
Staff were so nice… receptionist so helpful, breakfast staff Maria and young lad very obliging.
Pool closed
8.0 / 10.0
Couldn’t get the tv to work but it was ok clean and tidy good location
Couldn’t get the tv to work
10.0 / 10.0
Friendly easy check in and polite staff
10.0 / 10.0
Very clean, comfy beds. Very friendly and helpful staff, superb food, exceptional choice for breakfast.
Can’t fault it at all!
10.0 / 10.0
Staff were very polite and friendly. Everything was easy. Our evening meal was good. The receptionist Meg was very welcoming. Marie in the breakfast room was extremely attentive and helpful. Our room was clean and our bed was very comfortable.
Nothing.
7.0 / 10.0
Staff were fantastic - helpful and went out of their way to bring extra cheer.
The bath and parts of the room were rusty and old.
10.0 / 10.0
Lovely staff
Maybe some updating in spa area
10.0 / 10.0
The room was comfortable and clean. Staff were very friendly
Our bathroom had a bottle of hair product left under the sink so clearly wasn’t cleaned properly
10.0 / 10.0
Every thing hotel is lovely and staff was very polite and helpful.very convenient if using amenities around that area
Nothing
8.0 / 10.0
It was warm.
Nil
8.0 / 10.0
Nice fresh easy access clean and good choice
10.0 / 10.0
The room was clean and spacious and designed well for work.
10.0 / 10.0
It was clean very comfortable nice decor
If I must be picky the back of the bathroom door was in need of a lick of paint. This didn’t affect our stay at all
8.0 / 10.0
Quite and peaceful
Ac had no cooling
And i requested fan and was told it ll be provided but it was never provided
9.0 / 10.0
Staff were brilliant and helpful.
You could hear the next room even though they weren’t loud. Walls a bit thin.
10.0 / 10.0
Everything
Nothing
4.0 / 10.0
Staff friendliness
Heater not working in bedroom,needed additional free standing electric heater. Toilet flush not working even after Maintenance so called repair
7.0 / 10.0
Location
Nothing to dislike
1.0 / 10.0
No internet
5.0 / 10.0
The bed was comfortable and tidy.
The food was lukewarm and room service is not the best experience. We had an old menu in the room so couldn’t have what we had chosen.
The air con is very outdated. The card machine to pay for food kept declining my payment.
6.0 / 10.0
Lobby and eating area was well done and renovated
Rooms are very outdated and need to be renovated/modernised. Some staff not friendly as others
7.0 / 10.0
Easy access to work place, electric charging point, friendly staff, warm and comfortable room.
A bit too expensive for where it is with no breakfast included.
10.0 / 10.0
Exceptionally clean, very helpful staff.
Breakfast is way too high, £16.95, other hotels normally charge £10.95, there is nothing about the breakfast that is different to others
3.0 / 10.0
Untrained and rude reception
10.0 / 10.0
Great location for the wedding we were attending
Security was bad. Anyone could ask for any room key at any room number without being questioned or ID'd
8.0 / 10.0
Comfortable stay. Quiet room. Public areas are very clean & bright with nice furnishings. Very good restaurant, clean & tidy with helpful staff. Breakfast was excellent ... lovely selection of all items. Hot counter foods were hot & eggs freshly cooked. Regulary checked. Hot plates too.
Bathroom needs some attention ... some black by side of toilet against bath corner. More importantly the washbasin tap has hot/cold water the wrong way .... plumbing regulations require hot water when tap lever turned to left & cold when turned to the right. This was reported to reception. Curtain needs reconnecting to the rail ... broken hooks. Carpet damaged in a few areas.
8.0 / 10.0
Good value for money, friendly staff.
Nothing really.
7.0 / 10.0
Good breakfast.
Air con too fierce in bar and restaurant
Food tended to come with excess sauce or gravy depending on menu choice.
10.0 / 10.0
The air-conditioning is the room was perfect for the heatwave we experienced. The staff were incredibly helpful and all very very lovely. Can't rate them all enough!
The only thing I didn't realise was there was the option of room service (only realised after seeing plates etc outside the doors) but this is entirely on me! I didn't see it advertised anywhere.
10.0 / 10.0
The property was surrounded by beautiful nature. You could easily walk around and breathe fresh air. The hotel is clean and beautiful and it has an amazing restaurant where you can have breakfast, lunch and dinner as well as bar for drinks
Everything was great
1.0 / 10.0
Convenient location for the ICC, some staff very friendly.
We had a disaster of a stay! Horrendous noise coming from room above, handled unprofessionally by the night staff, complaint the next day initially dealt with well but the refund I was offered still hasn't come through a week later. Definitely won't be staying next year, such a shame.
8.0 / 10.0
Very comfortable and accommodating, Marie from the kitchen breakfast staff was absolutely awesome
9.0 / 10.0
Great location for ICC convention of Jehovahs Witnesses
Superb breakfast
Easy parking
Comfortable bed and bedding
Some areas were to hot
Corridor doors feel near end of life
10.0 / 10.0
Very peaceful, great size rooms, very clean, exceptional staff and excellent facilities.
FAQs
Is parking included with this hotel?
Parking is not specified as an available amenity at Holiday Inn Newport by IHG. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Holiday Inn Newport by IHG. Enjoy the water!
Is Holiday Inn Newport by IHG pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Holiday Inn Newport by IHG?
We found 25 amenities for this rental. This includes business facilities, golf course (within 2 mi), free wifi/internet, free parking, and air conditioning.
