Guests love it hereGuests give this property a top rating
Well priced for this locationPriced under area average
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About this hotel
Hotel in Newport with a 24-hour front desk and a restaurant This smoke-free hotel features a restaurant, a bar/lounge, and self parking. WiFi in public areas is free. Additionally, a 24-hour front desk and a banquet hall are onsite. Tŷ Newport offers 146 air-conditioned accommodations with laptop-compatible safes and hair dryers. 49-inch Smart televisions come with digital channels.
Bathrooms include showers and complimentary toiletries. This Newport hotel provides complimentary wireless Internet access. Housekeeping is provided daily.
Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Expedia properties are professionally cleaned after each stay.
Hotel in Newport with a 24-hour front desk and a restaurant This smoke-free hotel features a restaurant, a bar/lounge, and self parking. WiFi in public areas is free. Additionally, a 24-hour front desk and a banquet hall are onsite. Tŷ Newport offers 146 air-conditioned accommodations with laptop-compatible safes and hair dryers. 49-inch Smart televisions come with digital channels.
Bathrooms include showers and complimentary toiletries. This Newport hotel provides complimentary wireless Internet access. Housekeeping is provided daily.
Amenities
Air conditioner
Internet / Wifi
Things to know
Additional fees to expect
Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Expedia properties are professionally cleaned after each stay.
Service feeThis helps Expedia provide a safer and more secure booking experience.
TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.
Customer support
Customer support is handled by our partner Expedia
Ratings and reviews
9.4 / 10.0
Outstanding(324 Ratings)
5.0 / 10.0
Best mid range hotel in town. Not to be missed
5.0 / 10.0
Yeah very clean hotel and room and all staff were great
5.0 / 10.0
Amazing place to stay. Best hotel so far in Newport.
5.0 / 10.0
Great staff very clean
5.0 / 10.0
Check in with Gwenno was great.
Room was clean and bed was comfy.
Ordered room service.. sadly the creme catalan was like scrambled egg... Explained this on check out.. "will let the chef know"
Charged twice for the room but quickly corrected.
Parking is cheaper here than at ICC - left my car there and walked over..
5.0 / 10.0
Just a one night pit stop. Really lovely hotel, great room, super comfy bed and lovely facilities. Staff were very helpful and polite definitely would recommend and would stay again thank you ☺️
4.0 / 10.0
Better than a Premier Inn. New and modern. Feel a little scammed on parking charges.
5.0 / 10.0
Very clean modern hotel with pay parking outside. Convenient stopping place on way to West Wales. We have stayed at the sister hotels Celtic Manor and Coldra Court before and found this a more relaxing experience. Restaurant was well run with friendly staff.
5.0 / 10.0
Excellent hotel.
5.0 / 10.0
Lovely new hotel, opened just over a year ago.
Well located for access to Wales ICC and surrounding attractions.
Room very good, comfy bed, usual tray with tea/coffe and some very nice bara brith biscuits.
Breakfast was a buffet, usual English/Welsh breakfast choices, danish pastries/croissants, fruit and cheese/cured meats.
Staff friendly.
Parking £12 per night which was unexpected, however the free slow EV charger we used overnight made up for it.
Would return.
5.0 / 10.0
Great Breakfast.
5.0 / 10.0
Really great hotel. Friendly staff and easy check in. The hotel should be more up front about the £12 per night parking charge at booking rather than on arrival.
5.0 / 10.0
Spotless hotel. Rooms are lovely. Clean and bright with a lovely bathroom. Showers are great. I felt the resteraunt menu was a bit restricted but thats because i didnt like what was on offer. I did have their pizza which was really nice, so the food is good but only if u like whats on offer. Staff are lovely, really helpful and very friendly
5.0 / 10.0
Travelling for family wedding.
Able to check into 1 room early, which was perfect as we were able to get ready there, quick painfree check in, staff very friendly and welcoming.
5.0 / 10.0
Spotlessly clean, everything looked brand new. Reception area was so welcoming and staff were very helpful
5.0 / 10.0
Room was really clean lovely helpful staff family friendly
5.0 / 10.0
Generally always a good stay here. I was cold during the night and could not get the temperature up in my room from the control.
5.0 / 10.0
Really good location, customer service is excellent and the hotel is very nice. It’s a shame they charge guests for parking, which isn’t particularly cheap. But overall highly recommend
10.0 / 10.0
Very nice modern hotel. Very nice staff
5.0 / 10.0
Friendly, helpful staff. If I could change anything it would be more variety on the room service menu for vegetarians. Limited choice and I’d add biscuits to the tea and coffee tray.
The rooms are a nice size and the air con is pleasant and quiet.
10.0 / 10.0
Clean and Nice
5.0 / 10.0
Comfortable nights stay, friendly staff. Will be back
10.0 / 10.0
Quality 10/10
5.0 / 10.0
It’s a brand new hotel so expected it to be clean. However was very impressed with how comfortable it was, amazing shower and very engaging staff. Would definitely stay again.
5.0 / 10.0
Truly superb hotel, so much better than it looks in the photos. Excellent location just off the M4 but you hear no road noise whatsoever. All the staff are very welcoming, friendly and helpful (big up to Bethan on reception). The rooms are extremely clean and spacious with a great shower
10.0 / 10.0
Had an issue with the payment side. And the front staff were knowledgeable, helpful and listened to my concern and they put me and ease.
Craig I believe it was last night, and sadly I cannot remember this mornings person. Amazing staff.
5.0 / 10.0
Superb hotel, stay regularly and will continue to do so.
5.0 / 10.0
The amazing reception manager
4.0 / 10.0
Great hotel but very difficult to get to on foot from the ICC.
10.0 / 10.0
Me and my wife stayed there for a weekend. Everything was really, really nice. Food was wonderful facilities good overall very good hotel would recommend.
5.0 / 10.0
The staff are extremely helpful and friendly. The hotel is spotless. I have stayed three times and will stay again.
4.0 / 10.0
We arrived just after midnight following a long journey, and all we needed was to check in and get some rest. Unfortunately, there was no one at the reception desk when we arrived. After waiting a few minutes, a staff member finally showed up.
The first thing he said to me was simply: “What is the name?” — no greeting, no “Good morning,” and no apology for the wait. It felt quite abrupt and unprofessional.
Typically, when you're handed your room key, you're informed about breakfast times and where it's served. This didn’t happen until I asked. Instead, he immediately launched into a detailed explanation about the swimming pool — which, at that hour, I wasn’t the least bit interested in. I had to interrupt him.
I’m not sure if this staff member was from the main reception team or just covering, but either way, I strongly suggest the hotel provides proper customer service training for anyone working at the front desk. First impressions matter, and this wasn’t a great one.
That said, the rest of our short overnight stay was fine and without further issues.
5.0 / 10.0
Great hotel, very modern, clean, spacious. Breakfast was excellent with lots of choice. Only negative is parking at £12 per night.
8.0 / 10.0
Quiet,easy access,good size room.Bathroom water was not hot enough
4.0 / 10.0
Clean, spacious and great value for money.
5.0 / 10.0
Very clean and comfortable
8.0 / 10.0
Clean welcoming Hotel great Location and real value for money
10.0 / 10.0
Very new and clean, nice staff, and a great buffet breakfast!
5.0 / 10.0
Hotel is amazing, comfortable spacious rooms, superb power shower with lovely smelling toiletries. Room was huge, bed was very comfortable with added tea and coffee making facilities. Breakfast had a superb choice of both English and continental. Did have an evening meal here which was outstanding as well as the service given by the staff. Have stayed here twice now and will definitely be back again.
6.0 / 10.0
This is a lovely, hotel. My disappointment was the reception staff who were not very helpful. I wanted to change my room as i had an awful and disruptive sleep due to some drunk women knocking on our door at 3am! (I also had my young child with me)
So when I made a complaint to the young girl at the reception in the morning at breakfast, and asked if i could be given a quiet room. She replied "oh really? you wont hear anything today as the girls are leaving" no apology or an acknowledgement to this matter was given. She just brushed it off.
The next night we were woken up at 4am with crows pecking at our window. I understand that nothing can be done about this, but maybe consider a quiet room if you are visiting thia hotel.
The kitchen staff were super friendly.
They really need to work on their front of house staff... they are very "blend" ..no very child friendly. 🙄
When i was leaving i asked the gentleman at the front desk if he could help me with my luggage as i have issues with my back. He sent a much older lady, and when we walked passed him he said "oh why are you doing it, get the young ones to do it" she replied they are having their break".
He seemed quite cold towards her.
He really could have helped but didn't. The hotel was very quiet so no rush.
If i was given a quiet room then maybe my experience would have been a better one.
FAQs
Is parking included with this hotel?
Parking is not specified as an available amenity at Tŷ Newport. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is Tŷ Newport pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Tŷ Newport?
We found 2 amenities for this rental. This includes air conditioner, and internet / wifi.
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