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Thalazur Ouistreham - Hôtel & Spa

Top rated by guests

Property building, Patio, Natural landscape

Lobby or reception

Swimming pool, Swimming pool

Swimming pool, Swimming pool

Swimming pool

8.3Excellent

(726 Ratings)

"Tastefully decorated, very comfortable and very clean. Located on the beach; no streets to cross. Photos correctly reflect the property. The staff were friendly and helpful. Wish we could have stayed ..."

Verified guest

Don't miss out! Price and availability may change

8.3 / 10.0

Excellent(726 Ratings)

Hotel in Normandy

4-Star Hotel

Reasons to book

Guests love it hereGuests give this property a top rating

Well priced for this locationPriced under area average

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

Thalazur Ouistreham is located opposite the sea, 328 feet from the city center. It offers 4-star accommodations, a thalassotherapie center, a bar and a restaurant. Free parking and free Wi-Fi are available.

Amenities at Thalazur Ouistreham - Hôtel & Spa

Pool

Air conditioner

Internet / Wifi

Parking

Balcony or Patio

Hot tub or spa

TV

Wheelchair accessible

Beachfront or waterfront

Gym or Fitness Center

Garden

Family friendly

Free parking

Map of Normandy

city location on map

Nearby attractions

Mémorial de Caen

Memorial Pegasus

Colline aux Oiseaux

Available Rooms

Things to know

Additional fees to expect

Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Booking.com properties are professionally cleaned after each stay.

Booking feeNo booking fees, easy credit card payments.

Service feeThis helps Booking.com provide a safer and more secure booking experience.

TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.

Customer support

Customer support is handled by our partner Booking.com

$$$$

Top rated by guests

8.3Excellent

(726 Ratings)

"Tastefully decorated, very comfortable and very clean. Located on the beach; no streets to cross. Photos correctly reflect the property. The staff were friendly and helpful. Wish we could have stayed ..."

Verified guest

Don't miss out! Price and availability may change

$$$$

8.3 / 10.0

Excellent(726 Ratings)

Hotel in Normandy

4-Star Hotel

Reasons to book

Guests love it hereGuests give this property a top rating

Well priced for this locationPriced under area average

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

Map of Normandy

city location on map

Nearby attractions

Mémorial de Caen

Memorial Pegasus

Colline aux Oiseaux

Available Rooms

About this hotel

Thalazur Ouistreham is located opposite the sea, 328 feet from the city center. It offers 4-star accommodations, a thalassotherapie center, a bar and a restaurant. Free parking and free Wi-Fi are available.

Amenities

Pool

Air conditioner

Internet / Wifi

Parking

Balcony or Patio

Hot tub or spa

TV

Wheelchair accessible

Beachfront or waterfront

Gym or Fitness Center

Garden

Family friendly

Free parking

Things to know

Additional fees to expect

Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Booking.com properties are professionally cleaned after each stay.

Booking feeNo booking fees, easy credit card payments.

Service feeThis helps Booking.com provide a safer and more secure booking experience.

TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.

Customer support

Customer support is handled by our partner Booking.com

Ratings and reviews

8.3 / 10.0

Excellent(726 Ratings)

100% verified reviews

10.0 / 10.0

Great stay in a great property.

Tastefully decorated, very comfortable and very clean. Located on the beach; no streets to cross. Photos correctly reflect the property. The staff were friendly and helpful. Wish we could have stayed longer to enjoy the facilities and spa.

Nothing.

8.0 / 10.0

warm , comfortable and friendly

as usual the staff were very friendly and efficient and the room was quiet and comfortable. The proximity to the ferry is great and the meal we had in the restaurant was very good. In fact we were pleased to see that it was full unlike last time we were here when it was nearly empty

Although I understand the staff in the therapy area wanting to go home it could do with being open longer for new guests who can't book in until 4pm. Especially the pool, my wife was very disappointed that when she got down there it was due to close in 20mins

8.0 / 10.0

Relaxing

Location, quality of service and breakfast

Car park is very tight

10.0 / 10.0

Great stay at a clean and modern hotel close to museums and the beach.

Cleanliness and location. Very helpful staff...

10.0 / 10.0

Perfect relaxing break on the beach

Fantastic location friendly and helpful staff

The toilet was very small hard to open/ close the door without it hitting you feet!

8.0 / 10.0

Lovely relaxing holiday while exploring the history of the area.

Great location for exploring the D Day landing beaches.

There needs to be hooks in the rooms to hang up coats etc. At breakfast, non-dairy milk (almond) milk was available but not non-dairy butter. As I am dairy intolerant; I had to buy my own and bring it each morning.

8.0 / 10.0

Very good.

Spa.

Spa was busy

3.0 / 10.0

Overpriced and dated

Staff were very kind. Easy access to the beach, terrace overlooking the beach looked nice.

Check in not until 4pm which is ridiculous for any hotel but especially an alleged 4*. We had to stop somewhere to pass the time and so didn’t arrive until 5.30 only to be told swimming pool closes at 6.30 as it was a Sunday. I booked the hotel thinking it would be a nice relaxing stop off before the boat but just wasted my money as couldn’t use any of the facilities. Family room was awful and tiny with no door between bedroom and living area despite the photo showing a distinctly separate and private living room area. Staff finally moved me to the one that was the same as the photo when I booked but I had to insist. New room had a door but all rooms very dated and stuffy and air con didn’t work. Had to sleep with window open and it wasn’t even a hot day, but it kept banging shut. Toilet was separate and tiniest cubicle ever, couldn’t even close the door. Other people staying looked like coach trip people maybe it’s cheaper if you go through an operator but through booking its massively overpriced. Restaurant mainly fish and don’t look appealing so we ate at an Italian in the town, Mamma Mia, which was very nice.

8.0 / 10.0

Nice hotel, but some privacy issues…

Nice, modern facility. Very pleasant patio. On the beach.

We were on the ground floor and very close to the maritime bicycle Trail so it wasn’t very private. The air conditioning was not effective and we didn’t feel comfortable leaving the window open at night being so close to the trail. As cyclists, we thought it would be bike friendly, but it was not.

10.0 / 10.0

Great hotel for the beach and town

The staff and location fantastic,the breakfast was good

The room was very small I expected more as I paid extra for the room type,the choice for dinner isn't great and it's definitely not for children

2.0 / 10.0

Very disappointed! Poor value for money.

Very small room, breakfast very very poor. No cold plates, glasses or bowls. From dishwasher to service. Invest some money and buy more plates. Last day there was no bread available in last 30 minutes. Spa is very dated.

8.0 / 10.0

Very good

clean, comfortable

pricey. front desk staff had limited English but despite that tried to be very helpful

9.0 / 10.0

This is our second visit and I would definitely come again.

I had my mother with me who has very limited mobility. We had a disabled bedroom. It was very comfortable and there was a raised toilet with a grip bar.

My mother could not use the shower. There was a fold down seat but no handles, grips, or non-slip mats. It may have been OK for someone in a wheelchair but was not appropriate for her (or, I think, for most disabled people).

8.0 / 10.0

Very pleasant hotel - right on the beach with good facilities

The welcome by the receptionists was excellent with everyone smiling and greeting us. We didn't have the opportunity to sample the facilities as we only stayed one night but the comfort and spare in the room was of a good standard. The facilities to charge our electric car were very good.

nothing

9.0 / 10.0

Superb

USE OF THE SPA WAS NICE AFTER A LONG JOUNEY

7.0 / 10.0

Good

the spa was overcrowded which was quite unpleasant. the room was fine , just a problem with the shower door which i mentioned.

5.0 / 10.0

Food and room quality below expectations

The staff in restaurant and all the reception team were good

Beds too hard. decor poor , bedrooms and bathroom looking “ tacky . Paint flaking off door frames , broken electrical fittings

10.0 / 10.0

Exceptional

Even in October there are a lot of people

3.0 / 10.0

Poor

Our room was flooded and no other rooms were available. We were transferred by taxi to another hotel for our final night stay. The hotel was extremely uncomfortable without any spa facilities.The Riva Bella refused to offer any refund. This experience ruined our trip as this was a special occasion celebrating my husbands birthday. Not impressed with such lack of care. The previous evening we had two glasses of wine each added to our room charge which the hotel didn't charge to us but that really in no way compensated for losing the best part of our last day in France packing up, hanging around waiting and unpacking in a pretty horrible hotel.

10.0 / 10.0

Well worth a visit we had a great break and will return.

Location- Spa - Staff - Restaurant

we liked everything

9.0 / 10.0

Superb

The massages and the bubbling 0warm sea water in the pools

Nothing not too like

4.0 / 10.0

Disappointing

The only reason I give 4 starts is because of the location, as it was very handy for us to take a ferry in the morning and some of the staff were very professional and friendly, specially in reception.

The rooms where very small for the price paid. About the spa, I am sure it is a paradise for elder and disabled people but for us as a family it was very disappointing, the water was just warm and the sauna too, it was a bit funny to see a lable saying you have to shower after the sauna to get back to the swimming pool when you do not get any sweat inside! The swimming pools are with salty water but full of chemicals that burn your eyes and nose. Dinner was very expensive, most of things where overcooked and it came with items missing that stated the menu. Breakfast was poor, the only thing we liked was the pastries. The lady who was cleaning the floor didn't use a yellow sign to make us aware of a wet floor and our son fell on the floor..

10.0 / 10.0

Exceptional

Clean quiet rooms with comfortable beds. Polite friendly staff.

6.0 / 10.0

Pleasant

Location

Ask for Extra towel reception said 10-15 minutes … but already checkin out no news about our towels :-( the ones we have were wet folded, no toiletries as seen in the photo ads. My daughter wanted this hotel and pick frustrated wasnt able to used the facility (swimming pool) as advertised for family but not allowed to.. Shower area needs to ne deep cleaned , molds everywhere. A/c wasnt working even we turned in/ off , decided to checkout early instead until checkout time.

7.0 / 10.0

Good

Nice rooms great location.

Had to wait until past 4pm to check in, several other guests also had to wait

6.0 / 10.0

Bad experience. Over priced and unhelpful staff.

Clean, well equiped room.

Staff. Over priced room and restaurant. Staff more interested in the spa side of the business than the hotel. Room not ready until 4.30. We had arrived at 3. Staff made sure we gave them our credit card details and then we were dismissed.

9.0 / 10.0

Superb

Room.and bed and view

Friendly clean and good pos8

7.0 / 10.0

Good

The rooms were nice and clean, we had everything needed in it, like slipper, bathrobe, body cream samples,...

The staff are not very helpful. If you don't ask they are not going to explain you anything. For example, which way are the rooms, or what kind of services can we expect in the spa with the room we booked,... The restaurant was nice but maybe a little too expensive for what it is. We were expecting a bigger spa area. There are 2 small "pools", one sauna and one bubble bath.

8.0 / 10.0

nous avons passé à l'hôtel le séjour agréable et revigorant que nous désirions

en particulier les cours d'aquagym du matin

Le buffet du petit déjeuner n'est pas tout à fait à la hauteur de la qualité générale de l'hôtel (choix réduit)

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