Thalazur Ouistreham - Hôtel & Spa
Top rated by guests





8.3Excellent
(726 Ratings)
"Tastefully decorated, very comfortable and very clean. Located on the beach; no streets to cross. Photos correctly reflect the property. The staff were friendly and helpful. Wish we could have stayed ..."
Verified guestDon't miss out! Price and availability may change
4-Star Hotel
Guests love it hereGuests give this property a top rating
High-end valueWell priced for this area
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
Thalazur Ouistreham is located opposite the sea, 328 feet from the city center. It offers 4-star accommodations, a thalassotherapie center, a bar and a restaurant. Free parking and free Wi-Fi are available.
Business facilities
Concierge services
Free WiFi/internet
Free Parking
Air conditioning
Pool
Non-smoking
Gym
Heating
Wheelchair accessible
Bar
Spa
Balcony/Terrace
WiFi/Internet
Hot tub/Jacuzzi
Beach access
Shared living spaces
Sauna
Accessible Parking
Beach front
Family friendly
Safe
Toilet with grab rails
Accessible by lift
Key card access
Housekeeping available
Fire alarm
Fire extinguisher
Cleaning products
$$$$
Top rated by guests
8.3Excellent
(726 Ratings)
"Tastefully decorated, very comfortable and very clean. Located on the beach; no streets to cross. Photos correctly reflect the property. The staff were friendly and helpful. Wish we could have stayed ..."
Verified guestDon't miss out! Price and availability may change
Ratings and reviews
9.0 / 10.0
Unique location with convenient parking. The rooms are spacious and stylish. The spa is very good. And the overall atmosphere truly reflects the charm of French Normandy
The breakfast was too simple and not very varied for a resort of this level. The staff often seemed busy with their own matters or discussing guests and did not greet guests or smile. The only exception was the housekeeping team, who were very polite and friendly
6.0 / 10.0
Location, location location
Not accessible. Toilet in bathroom unusable by anyone. Door opens inward and practically sweeps the front of toilet. Add to that the fact that the toilet cubical is also very narrow (you can actually put your elbows on each wall if you sit on the toilet) and there’s just no room to just step in the toilet and close the door behind you.. Also tiniest room ever. Food in the restaurant is overhyped and basic at best. The Brie sharing starter was overcooked to the point that more than 50% of the pieces were completely empty. I don’t even want to talk about the pork chop which had been dissected perhaps to disguise the fact that it was all fat!
10.0 / 10.0
Tastefully decorated, very comfortable and very clean. Located on the beach; no streets to cross. Photos correctly reflect the property. The staff were friendly and helpful. Wish we could have stayed longer to enjoy the facilities and spa.
Nothing.
8.0 / 10.0
as usual the staff were very friendly and efficient and the room was quiet and comfortable. The proximity to the ferry is great and the meal we had in the restaurant was very good. In fact we were pleased to see that it was full unlike last time we were here when it was nearly empty
Although I understand the staff in the therapy area wanting to go home it could do with being open longer for new guests who can't book in until 4pm. Especially the pool, my wife was very disappointed that when she got down there it was due to close in 20mins
8.0 / 10.0
Location, quality of service and breakfast
Car park is very tight
10.0 / 10.0
Cleanliness and location. Very helpful staff...
10.0 / 10.0
Fantastic location friendly and helpful staff
The toilet was very small hard to open/ close the door without it hitting you feet!
8.0 / 10.0
Great location for exploring the D Day landing beaches.
There needs to be hooks in the rooms to hang up coats etc.
At breakfast, non-dairy milk (almond) milk was available but not non-dairy butter. As I am dairy intolerant; I had to buy my own and bring it each morning.
8.0 / 10.0
Spa.
Spa was busy
3.0 / 10.0
Staff were very kind. Easy access to the beach, terrace overlooking the beach looked nice.
Check in not until 4pm which is ridiculous for any hotel but especially an alleged 4*. We had to stop somewhere to pass the time and so didn’t arrive until 5.30 only to be told swimming pool closes at 6.30 as it was a Sunday. I booked the hotel thinking it would be a nice relaxing stop off before the boat but just wasted my money as couldn’t use any of the facilities. Family room was awful and tiny with no door between bedroom and living area despite the photo showing a distinctly separate and private living room area. Staff finally moved me to the one that was the same as the photo when I booked but I had to insist. New room had a door but all rooms very dated and stuffy and air con didn’t work. Had to sleep with window open and it wasn’t even a hot day, but it kept banging shut. Toilet was separate and tiniest cubicle ever, couldn’t even close the door. Other people staying looked like coach trip people maybe it’s cheaper if you go through an operator but through booking its massively overpriced. Restaurant mainly fish and don’t look appealing so we ate at an Italian in the town, Mamma Mia, which was very nice.
8.0 / 10.0
Nice, modern facility. Very pleasant patio. On the beach.
We were on the ground floor and very close to the maritime bicycle Trail so it wasn’t very private. The air conditioning was not effective and we didn’t feel comfortable leaving the window open at night being so close to the trail. As cyclists, we thought it would be bike friendly, but it was not.
10.0 / 10.0
The staff and location fantastic,the breakfast was good
The room was very small I expected more as I paid extra for the room type,the choice for dinner isn't great and it's definitely not for children
2.0 / 10.0
Very small room, breakfast very very poor. No cold plates, glasses or bowls. From dishwasher to service. Invest some money and buy more plates. Last day there was no bread available in last 30 minutes. Spa is very dated.
8.0 / 10.0
clean, comfortable
pricey. front desk staff had limited English but despite that tried to be very helpful
9.0 / 10.0
I had my mother with me who has very limited mobility. We had a disabled bedroom. It was very comfortable and there was a raised toilet with a grip bar.
My mother could not use the shower. There was a fold down seat but no handles, grips, or non-slip mats. It may have been OK for someone in a wheelchair but was not appropriate for her (or, I think, for most disabled people).
8.0 / 10.0
The welcome by the receptionists was excellent with everyone smiling and greeting us. We didn't have the opportunity to sample the facilities as we only stayed one night but the comfort and spare in the room was of a good standard. The facilities to charge our electric car were very good.
nothing
9.0 / 10.0
USE OF THE SPA WAS NICE AFTER A LONG JOUNEY
7.0 / 10.0
the spa was overcrowded which was quite unpleasant. the room
was fine , just a problem with the shower door which i mentioned.
5.0 / 10.0
The staff in restaurant and all the reception team were good
Beds too hard. decor poor , bedrooms and bathroom looking “ tacky . Paint flaking off door frames , broken electrical fittings
10.0 / 10.0
Even in October there are a lot of people
3.0 / 10.0
Our room was flooded and no other rooms were available. We were transferred by taxi to another hotel for our final night stay. The hotel was extremely uncomfortable without any spa facilities.The Riva Bella refused to offer any refund. This experience ruined our trip as this was a special occasion celebrating my husbands birthday. Not impressed with such lack of care. The previous evening we had two glasses of wine each added to our room charge which the hotel didn't charge to us but that really in no way compensated for losing the best part of our last day in France packing up, hanging around waiting and unpacking in a pretty horrible hotel.
10.0 / 10.0
Location- Spa - Staff - Restaurant
we liked everything
9.0 / 10.0
The massages and the bubbling 0warm sea water in the pools
Nothing not too like
4.0 / 10.0
The only reason I give 4 starts is because of the location, as it was very handy for us to take a ferry in the morning and some of the staff were very professional and friendly, specially in reception.
The rooms where very small for the price paid.
About the spa, I am sure it is a paradise for elder and disabled people but for us as a family it was very disappointing, the water was just warm and the sauna too, it was a bit funny to see a lable saying you have to shower after the sauna to get back to the swimming pool when you do not get any sweat inside! The swimming pools are with salty water but full of chemicals that burn your eyes and nose.
Dinner was very expensive, most of things where overcooked and it came with items missing that stated the menu.
Breakfast was poor, the only thing we liked was the pastries.
The lady who was cleaning the floor didn't use a yellow sign to make us aware of a wet floor and our son fell on the floor..
10.0 / 10.0
Clean quiet rooms with comfortable beds. Polite friendly staff.
6.0 / 10.0
Location
Ask for Extra towel reception said 10-15 minutes … but already checkin out no news about our towels :-( the ones we have were wet folded, no toiletries as seen in the photo ads. My daughter wanted this hotel and pick frustrated wasnt able to used the facility (swimming pool) as advertised for family but not allowed to.. Shower area needs to ne deep cleaned , molds everywhere. A/c wasnt working even we turned in/ off , decided to checkout early instead until checkout time.
7.0 / 10.0
Nice rooms great location.
Had to wait until past 4pm to check in, several other guests also had to wait
6.0 / 10.0
Clean, well equiped room.
Staff. Over priced room and restaurant. Staff more interested in the spa side of the business than the hotel. Room not ready until 4.30. We had arrived at 3. Staff made sure we gave them our credit card details and then we were dismissed.
9.0 / 10.0
Room.and bed and view
Friendly clean and good pos8
FAQs
Is parking included with this hotel?
Parking is not specified as an available amenity at Thalazur Ouistreham - Hôtel & Spa. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Thalazur Ouistreham - Hôtel & Spa. Enjoy the water!
Is Thalazur Ouistreham - Hôtel & Spa pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Thalazur Ouistreham - Hôtel & Spa?
We found 29 amenities for this rental. This includes business facilities, concierge services, free wifi/internet, free parking, and air conditioning.
