Novotel Caen Côte de Nacre
Top rated by guests





8.1Excellent
(874 Ratings)
"Lovely room with excellent shower room facilities. Breakfast was an abundant choice of fresh fruit, pastries, meats and hot selection."
Verified guestDon't miss out! Price and availability may change
4-Star Hotel
Guests love it hereGuests give this property a top rating
Great for petsBring all your friends and family, even the furry ones
Top-tier experienceA high end property in this area
The Novotel Caen Côte de Nacre is located 20 minutes from the beaches of the Allied Landings, near the Peace Memorial. It offers a heated outdoor swimming pool, a terrace and a garden.
Business facilities
Free WiFi/internet
Free Parking
Air conditioning
Pool
Non-smoking
Pets allowed
Heating
Wheelchair accessible
Bar
Balcony/Terrace
WiFi/Internet
Garden
Laundry services
Accessible Parking
Family friendly
Ironing facilities
Smoking allowed
Safe
Toilet with grab rails
Accessible by lift
Key card access
Contactless check-in/out
Housekeeping available
Fire alarm
Fire extinguisher
Cleaning products
$$$$
Top rated by guests
8.1Excellent
(874 Ratings)
"Lovely room with excellent shower room facilities. Breakfast was an abundant choice of fresh fruit, pastries, meats and hot selection."
Verified guestDon't miss out! Price and availability may change
Ratings and reviews
10.0 / 10.0
Lovely room with excellent shower room facilities. Breakfast was an abundant choice of fresh fruit, pastries, meats and hot selection.
SAT NAV found it difficult to locate the main entrance but once we drove around for a while we found our own way in
4.0 / 10.0
The hotel staff were amazing and very helpful all of the time, they made sure that we were looked after at the restaurant and the bar as well as offering places to visit advice to us on reception. I don't think I walked in once without being greeted by a member of the staff. The hotel was clean and well appointed at all times, the rooms are spacious and well looked after as always in a novotel.
The bed was awful, particularly for someone with back problems, it had some sort of lump in the mattress or where the foam was damaged which caused me a few issues. Staff in the hotel did apologise for this however they couldn't do much else. This did mean that I slept poorly at the hotel the entire time I was there. The other issues was the Air-conditioning or lack there of, as the rooms are quite warm already there is no wau to cool them off which was a little uncomfortable.
For brits watch out for the milk powder in the room, as it isn't good a will ruin your tea/coffee no matter how you try and use it.
8.0 / 10.0
The staff were very attentive and friendly. It was clean and tidy.
Plastic sheet on the bed and the bed sheets kept sliding off.
9.0 / 10.0
The parking
Douche and shampoo dispenser
5.0 / 10.0
Not that much
Children ran wild in the reception area, parents should have been told to control their children - disturbed other guests and used all the drinking cups to play on the floor - then put them all back for guests to continue to use. Disgusting! Room was very basic and bed uncomfortable, bathroom needed a big update. And it wasn’t cheap - so not even good value for money. Would not stay again.
9.0 / 10.0
Location for the ferry, clean and comfortable
Nothing
10.0 / 10.0
clean modern and great staff
nothing to dislike
10.0 / 10.0
Location was perfect 2 mins of motorway on way to cherbourg, friendly , great food , clean and very comfortable beds very happy
Rooms a little dated but very clean and had everything
10.0 / 10.0
Dinner was a buffet and BBQ. Very nice food. The room was fine and exactly what we needed. We were travelling from Limoges to catch the morning ferry from Ouisterham and this hotel was well placed for an overnight and not a bad price.
What topped it for us was the staff… what an amazing bunch, but I can’t for the life of me remember the bar man’s name 🤦♀️.. he was funny, knowledgeable and introduced us to Generous Gin 🙌🏼 which we wholeheartedly thank him for 😁
Nothing! We had an overnight stay and it was just what we needed.
6.0 / 10.0
Convenient for the ferry
The receptionist wasn’t very welcoming. We were given a room, which was further most from reception. A long way to walk with luggage. We we given a twin room where we always have a double. The evening meal was adequate.
7.0 / 10.0
The hotel was in a good location and very accessible for the ferry port. The swimming pool and facilities for the children were very good both indoors and outside.
We booked to have an evening meal in the hotel restaurant. The meals were disappointing; the meat was overcooked despite us being asked when ordering how we would like it cooked; the dishes we were served were very basic with no garnish, but other diners eating the same dishes around us had garnishes on their plates; our orders were mixed up so a steak that should have been served rare with rice was served well done with chips, and a medium steak with chips was served very well done with rice. The waitress took the wrong desert orders and so half of our party were left waiting for their dishes. The waitress was extremely rude to the children in our party and upset them by the way she spoke to them. The whole experience of eating in the restaurant put a dampener on the trip which was the last night of our holiday which is a shame when we were otherwise impressed by the location and facilities at the hotel.
4.0 / 10.0
The staff were extremely friendly at check in, bar and check out. We could check in early when we arrived.
The sofa bed was not made up ready for our children, the room was very hot, the decor very dated and the water didn’t smell good in the bathroom. Also powdered milk for the coffee was old and not good. Children’s area near reception and restaurant was great for kids, but parents were not supervising their children and made the whole reception a mess and there were children getting in the way of people trying to get to their rooms. Some children built a tower on the floor with the cups from the drinking station, then when their parents came back and saw all the cups over the floor they just put them back for everyone else to drink from, disgusting! The hotel staff needed to step in and ask the parents to oversee their children.
8.0 / 10.0
The swimming pool
Booked in the restaurant and it took half an hour to get a drink and order food
7.0 / 10.0
Clean and nice to have a swimming pool , lovely kids play area in reception . The rituals toiletries very nice
The restaurant was only open a few hours a day very inconvenient . Dinner was busy as it opens for 2 hours a night and it’s quite late for children. LThe staff seemed to sit around eating meals when it wasn’t open . Breakfast was ridiculously overpriced at 20 euros .
One of the staff came into our room while we were sleeping and quickly went back out without saying anything (my son was awake).location has not much around it , it wasn’t near the ferry port probably 15 to 20 min drive
10.0 / 10.0
Front desk clerks spoke English and were extremely helpful!! Dining area was excellent and service was great.
No complaints.
9.0 / 10.0
Good shower with enough pressure.
Free parking.
Airco was working well.
Swimming pool had nice warm temperature (28 degree Celsius).
Staff was very friendly.
Breakfast was excellent, and the kids could eat for free.
Dinner in the evening was also very good.
The pillows were not good. Luckily I always bring my own.
Not very cheap (€162 per night without breakfast).
9.0 / 10.0
Great location, good parking facilities were excellent. Good breakfast. Limited choice evening meal menu but excellent quality and value for money.
While eating one evening meal the staff were busy preparing the tables for breakfast next morning. We felt we needed to rush our food and get out of their way!
10.0 / 10.0
Clean, comfy beds and pillows, friendly staff ready to help, varied breakfast.
Nothing to mention
5.0 / 10.0
It was adequate for our needs.
Firstly, the restaurant had stopped serving food by the time we arrived, and then when we fetched some food from a nearby outlet we were told to leave the bar area and go to our room. What a lousy way to treat your guests! Secondly, the fridge in our room didn’t work, and we had perishable items we had hoped to keep fresh. We reported this in the morning.
9.0 / 10.0
Good service
Key card was not working properly and price was more than than quoted price of booking.com. Maybe because we paid at the hotel and not online.
10.0 / 10.0
The Novotal had suffered a major water leak and were unable to check us in on arrival, whilst they awaited repairs as they had no water at all. They had provided an alternative at their nearby Mercure Hotel, which we found excellent, recently refurbished, very nice rooms and a great breakfast.
The managed this difficult situation exceptionally well.
Nothing
7.0 / 10.0
The air conditioner did not always work.
2.0 / 10.0
Not much
Older facilities. Rooms very small. No air conditioning in room. Thermostat was useless. Terrible value for price.
6.0 / 10.0
Nice breakfast
Small room and not comfortable sleep
6.0 / 10.0
The restaurant staff and the gentleman at reception saved the day.
We were first given a room where the sofa bed's sheets had not been changed. Luckily, the gentleman at reception showed us an alternative room. Having remade the beds, I would prefer that Novotel provide duvets for the sofa beds rather than the old and awfully stained blankets.
7.0 / 10.0
Nice pool and excellent receptionist
Dinner was a little chaotic
8.0 / 10.0
The staff were really lovely but so short staffed. They couldn’t serve everyone!
Understaffed
8.0 / 10.0
Room 355 looked over the air ambulance landing pad and it was very busy/noisy
7.0 / 10.0
Very helpful and friendly receptionist and manager. V good breakfast
Hairdryer had been glued together and fell apart. 30 minutes wait for drinks and food for dinner and then mixed up order
8.0 / 10.0
Great food both dinner and breakfast, friendly staff who were happy to converse in English so we all understood instructions. Child friendly with toys etc in reception to use. Great stop off on a longer journey.
7.0 / 10.0
The staff, the pool and the hotel facilities. The play area is a nice touch.
Tbe breakfast. Not many healthy options.
Lunch v expensive and restrictive given the hotel is not near any restaurants.
7.0 / 10.0
Food at breakfast and dinner was very good much better than expected for this type of a hotel. Free parking big carpark safe for large car. Free hot / cold water at the reception with glass bottles to refill - every hotel should have this
rooms small, toilet smelled
FAQs
Is parking included with this hotel?
Parking is not specified as an available amenity at Novotel Caen Côte de Nacre. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Novotel Caen Côte de Nacre. Enjoy the water!
Is Novotel Caen Côte de Nacre pet friendly?
Yes! This hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at Novotel Caen Côte de Nacre?
We found 27 amenities for this rental. This includes business facilities, free wifi/internet, free parking, air conditioning, and pool.
