Maple Bank Country Guest House

So welcoming and friendly, very helpful

N/a

Nothing was too much trouble. The atmosphere was relaxed and the staff super friendly. Breakfast choice was great and the food was excellent. The room at the front of the property near the A66 was really quiet and the guesthouse was easy to get to.location to the village was great and we walked out into the fells. Parking was easy and safe.

Nothing.

Excellent choice to pick from and very tasty ,great coffee ,every day the food was hot and more than satisfied myself and my partner

I cant think of anything

The room was pleasant enough and quiet albeit we had to climb four flights of stairs to get there and there was only one low chair to sit in. Breakfast was fine - better when cooked by Kate we felt - the chef at the weekend not quite so good.

Did not like having to climb four flights of stairs - one of us with a dodgy knee and one with sciatica. Had been impossible to communicate via email, prior to arrival. We had been asked a lot of questions to which we could not respond as emails either via booking .com or direct via Maple Banks's own email just would not go through. Kate sends out a lot of information which was more overwhelming than helpful. I did manage to speak with her via phone the day before we arrived and that was helpful but emails should have worked and been enough. From all the talk about dogs being more than welcome, we had been pretty terrified that the place would be full of howling mutts - it wasn't but the focus on making dogs so very welcome came almost at the expense of making humans feel the same. We were also quite shocked by the long list of things we needed to do - switch on/switch off, open/close and the method of choosing breakfast. The tick list was left in the room which meant you had to climb all those stairs to get there and then one of us had to go back down and then up again - suggestion - leave the list in the entrance hall and people can fill it in and leave it there as they return from their days out.