Inn on the Square

Lovely breakfast staff accommodated our son who is gluten free

Friendlycstaff, lovely hotel, great food.

Parking, though this was no fault of the hotel 8n particular.

Location was great. Husband has health issues so wanted something central.

Cold breakfast was okay but hot breakfast could be less rigid. Not a big eater and would have liked a bacon roll rather than full breakfast and the toast is served straight at seating so cold by the time cold breakfast was finished. Also shower head covered in black mould so didn't use.

Great breakfast - wonderful,attentive, friendly staff on breakfast duty Saturday 20/6.

The room was extremely hot, absolutely stifling so very poor nights sleep (it wasn’t a hot day). If you are staying at the back of the hotel very noisy from the bars below so we needed to keep the windows closed. Surely this hotel chain can afford a few air con units rather than a 20 quid fan. We had a voucher which caused some issues when trying to apply to our stay - communication really not great between staff on reception duty, although cannot fault Lucy who initially tried to resolve the matter but on arrival on the Friday lunchtime we were asked over and over again for the same info to the point of which it became embarrassing. On check in staff were stressed and snappy (only 2 couples checking in at the time so no reason to be this way) also openly, negatively discussing staff from the previous shift - not a great first impression at all. Is it a great location - yes but you pay the price for that!