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Boutique hotel Sint Jacob

Bed

7.4Good

(1,880 Ratings)

"Amazing cozy hotel. Mrs. Hind added an excellent value to our first impression by her kindness as we are at home. She treated us as if we are family met after long time . She did her best to help us a..."

Verified guest

Don't miss out! Price and availability may change

7.4 / 10.0

Good(1,880 Ratings)

Hotel in Maastricht

4-Star Hotel

Reasons to book

Well priced for this locationPriced under area average

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

Includes essentialsPets allowed, Kitchen or Kitchenette, Air conditioner and more

About this hotel

Boutique hotel Sint Jacob is located in the heart Maastricht. Free Wi-Fi access is available.

Amenities at Boutique hotel Sint Jacob

Air conditioner

Pets allowed

Kitchen or Kitchenette

Internet / Wifi

Parking

Balcony or Patio

TV

Garden

Family friendly

Map of Maastricht

city location on map

Nearby attractions

Aachener Tierpark Euregiozoo

Montagne de Bueren

Stade Maurice Dufrasne

Available Rooms

Things to know

Additional fees to expect

Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Booking.com properties are professionally cleaned after each stay.

Booking feeNo booking fees, easy credit card payments.

Service feeThis helps Booking.com provide a safer and more secure booking experience.

TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.

Customer support

Customer support is handled by our partner Booking.com

$$$$

7.4Good

(1,880 Ratings)

"Amazing cozy hotel. Mrs. Hind added an excellent value to our first impression by her kindness as we are at home. She treated us as if we are family met after long time . She did her best to help us a..."

Verified guest

Don't miss out! Price and availability may change

$$$$

7.4 / 10.0

Good(1,880 Ratings)

Hotel in Maastricht

4-Star Hotel

Reasons to book

Well priced for this locationPriced under area average

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

Includes essentialsPets allowed, Kitchen or Kitchenette, Air conditioner and more

Map of Maastricht

city location on map

Nearby attractions

Aachener Tierpark Euregiozoo

Montagne de Bueren

Stade Maurice Dufrasne

Available Rooms

About this hotel

Boutique hotel Sint Jacob is located in the heart Maastricht. Free Wi-Fi access is available.

Amenities

Air conditioner

Pets allowed

Kitchen or Kitchenette

Internet / Wifi

Parking

Balcony or Patio

TV

Garden

Family friendly

Things to know

Additional fees to expect

Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Booking.com properties are professionally cleaned after each stay.

Booking feeNo booking fees, easy credit card payments.

Service feeThis helps Booking.com provide a safer and more secure booking experience.

TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.

Customer support

Customer support is handled by our partner Booking.com

Ratings and reviews

7.4 / 10.0

Good(1,880 Ratings)

100% verified reviews

9.0 / 10.0

Home away from home in the center of Maastricht

Home away from home! Cindy cosy bedroom, large bathroom, adorable garden, friendly staff, fab location!

10.0 / 10.0

It is like when you come back to grandma lovely home with warm feeling.

Amazing cozy hotel. Mrs. Hind added an excellent value to our first impression by her kindness as we are at home. She treated us as if we are family met after long time . She did her best to help us and let us enjoy our stay. Her smile never left her face. We highly appreciate her and the hotel management.

Evrey one of the staff at and everything in the homely hotel.

9.0 / 10.0

Super place in Great location

Great place in super location and very friendly and helpful staff. Really nice having the garden to chill out. Very comfy beds, large bathroom, nice design. Great breakfast w eggs cooked on request by very friendly and helpful Ok host John! We accidentally locked ourselves out - room key and mobiles- but they have a 24/7 open sister hotel nearby where we could get a key. You can store your luggage in the breakfast room until uou check in or leave, its safely guarded with cameras.

The AC was a bit weak. Checkin and other contact w hotel require a mobile so make sure its charged and not locked in your room haha ( or call the door Bell outside but we didnt know that at first). We accidentally locked ourselves out and to get a new key you had to call on your mobile- which we had in the room. Instead had to walk to nearby sister hotel to get key, so make sure you know where it is- especially if you dont have access to a gps!

1.0 / 10.0

Worst hotel experience in the NL

Location and breakfast.

Bed, pillows, blanket were the worst. Airco was ancient, made enormous noises. You cannot close the windows properly, it was 26 degree outside no problem, but i cannot imagine the winter. We have even considered to leave 5 a.m in the morning and to drive home.

10.0 / 10.0

Lovely hotel, happy to recommend.

Excellent hotel, perfect location for the city centre.

4.0 / 10.0

Great location, moldy bathroom

Location is great. Lady serving breakfast was very helpful and hospitable.

The condition of the room was very disappointing. Everything was very old and rundown and at best superficially cleaned. The bathroom was covered in balck mold. Lack of hygiene that one would not expect from a 4-star accommodation. No reception or management staff available at the location to directly discuss these issues.

8.0 / 10.0

Super, I recommend this place :)

The atmosphere in the hotel is very pleasant!

I thought the room at the very top would be more spacious, but the roof is sloping. It's small enough for tall people. The keys to open the doors with your phone are not very practical; a magnetic card would be much better.

10.0 / 10.0

Loved this!

Everything was perfect! Absolutely loved this hotel! A cozy vintage attic room, has a coffee machine as well, a lovely view to the city center. No elevator but so worth it for the view! Didn't have breakfast but it surely looked delicious. Bonus points for the self check in machine.

Nothing to say here

6.0 / 10.0

A bit of a waste if you ask me.

It’s very central.

We got about 4 phishing attempts with the names, logos and emails of the hotel. The shower was so weak, coffee machine didn’t work, the furniture is meant to be antique but doesn’t really feel cohesive just old and the fridge was covered in dust. Our neighbours were extremely loud and very easy to hear.

7.0 / 10.0

Location and room were great. For breakfast you need to show up on time because things run out. Be a

The room was great - very spacious and clean and comfortable.

We couldn't get into the hotel. There is no reception at the location itself and no one responded to us ringing the doorbell. Also our phone calls to the hotel went unanswered. We were lucky to run into another couple who told us we had to pick up on keycards at another hotel. When we arrived there and we expressed our concerns about not being able to reach anyone, the lady at the reception said she had problems with the internet (which is why she couldn't open the door of our hotel for us remotely) and was simply too busy to put up a note to inform travelers what to do. Very little empathy there. Hotels without a reception should really have a reliable fallback in case something doesn't work with technology.

10.0 / 10.0

great location Comfortable bed

Location,Quiet,Comfortable bed

stairs,pillows ,

8.0 / 10.0

Mixed Evaluation

Nice, clean room

Not really „not like“ but a slight deduction for the smartphone based room key which in my case wasn’t a problem, since I have EU unlimited Data and an affinity to all this tech-y stuff,but if my wife would have come alone it would have been extremely frustrating for her to handle all this download/upload process for the room key. Also that the entrance door needed quite a forceful push to open would have been intimidating for her. So this Hotel is not recommended for old school guests.Found the breakfast also slightly underwhelming considering the whopping 22€ per head. But as I said, 4 out of 5

7.0 / 10.0

Good

V central location. Old mansion in historic part of the city. Clean . It has a great feel to it and would be wonderful if you are travelling as a couple. Cozy nice place

No staff. Self checkin. Room key comes through an email from booking.com and that took forever . No staff is available at the hotel but at the sister hotel . No elevator in case u need one

5.0 / 10.0

A Stay at Boutique Hotel Sint Jacob - Unmet Expectations in a Great Location

I recently had the opportunity to stay at the Boutique Hotel Sint Jacob in Maastricht, Holland. While the hotel's location is undoubtedly attractive, my overall experience fell significantly short of expectations, leading me to reconsider future visits.

The hotel sits nestled in a beautiful part of the city; however, getting there was a challenge. Even with the help of Google Maps, the navigation could have been more straightforward, and the hotel could provide no assistance in this regard. This, coupled with a lack of disabled access, severely hampers the hotel's accessibility, which was a significant disappointment. Another challenge was the absence of an on-site staff at this hotel, managed by a company that operates two properties. If you need any help, guests must go to the other hotel. Moreover, there was no welcoming staff upon arrival, which detracted from the overall guest experience. The hotel employs a sophisticated phone-based system for door access. While innovative, it caused trouble when my brother accidentally left his phone inside the room. Instead of receiving immediate assistance, he had to travel to the other hotel to fetch a key card. This inconvenience could have been easily avoided with better on-site service. Upon entering the room, we found trash in the bin, signaling a lapse in cleaning. A towel with a hole in it and a showerhead that wouldn't stay put added to the list of room-related issues. The poor quality of the internet within the room further diminished the experience. The hotel's breakfast service could have been more organized despite having a team of three people. The eggs were poorly cooked, and the silverware was old and stained, which made the meal less enjoyable. In summary, while Boutique Hotel Sint Jacob boasts a fantastic location, several areas need immediate attention. From accessibility to staff availability, cleanliness, maintenance, and food service, these elements currently detract from what could be a wonderful

10.0 / 10.0

Highly recommended - a beautiful place to stay in the historic centre of Maastricht

A beautiful place to stay - friendly, welcoming staff, a spacious room and an excellent breakfast. We stayed for 4 nights in April/May and were sorry to leave! We arrived around 10pm - later than expected due to delays on the train from Brussels - and checked in at the nearby Hotel Grote Gracht as the Sint Jacob is only open for check-in to 4pm. Everything went very smoothly and it was just a short walk between the 2 hotels. This was our first experience of having a digital room key emailed to us and used on the mobile phone. It worked perfectly. Others in our party requested a physical key card which can also be provided. The room was very comfortable and nicely furnished, including a fridge and coffee maker. The bathroom was also spacious, with a good shower and plenty of hot water. The breakfast was excellent with the offer of bacon and eggs cooked individually for you. A wonderful range of fresh bread, sweet pastries, different cereals and muesli, fresh fruit, cheese and meat. We would definitely recommend this as a good place to stay in the historic centre of Maastricht.

It was all good.

5.0 / 10.0

Passable

Very dirty bathroom with LOTS of mould on and around the windows and fixtures. VERY expensive breakfast that was definitely not worth the money or any money - 39 euros and no hot chocolate or toaster or any hot dish except eggs.

9.0 / 10.0

wonderful

everything except no elevator. That’s the only thing missing.

no elevator

8.0 / 10.0

Fitted our needs and was convenient

Property was nice and well positioned. We had a room at the rear of the property with a nice view. The room was big and well appointed.

The wooden floor could have been swept during our week long stay as it was inevitable that bits would come into the room on our shoes especially with it being carnival. Each day as part of the clean a fragrance was sprayed in the room - we think on the bedspread which made me cough a lot! We opened the windows to air the room.

8.0 / 10.0

enjoyed my stay in Maastricht, rather than a coffee machine , a kettle would have been more use

close to bars and restaurants

no lift, very steep stairs to room on second floor . not enough coffee pods

10.0 / 10.0

Exceptional

This small boutique hotel is an absolute gem. The room we got was a beautiful attic room with slanted ceiling. It felt very cozy. The bathroom offered a bath tub which was great. The location is perfect and central. We had walking distance to the city center, the Christmas market and the shopping district. The staff was friendly and check in was smooth. Would stay again!

8.0 / 10.0

Very good

location, staff, coffee

there can be more vegetable options for the breakfast like tomato, cucumber, etc.

8.0 / 10.0

A little gem in Maastricht

The location in the centre of old Maastricht is brilliant, the staff are very friendly and helpful and the breakfast is very good.

The lack of tea making facilities is somewhat disappointing to English tea lovers.

6.0 / 10.0

okay; overpriced

beautiful interior design - vintage feeling

rarely saw a member of staff; no other facilities other than a room to sleep and breakfast. Hotel was not very clean.

7.9 / 10.0

Good

Location is amazing. Nice room with small refrigerator.

Shower in bath. Restrictions on check-in time. Could do with more coffee cups.

9.0 / 10.0

Great place to stay in the middle of the town.

Great location in the middle of the town. Endless number of restaurants within 10mins walk. very interesting town to walk around. Good breakfast, good WiFi.

Slightly querky access arrangements worked well, when understood. Electronic keys provided for access to the hotel and the room. smartphone essential. Well worth making sure arrival is before 17:00, so that the arrangements can be explained in person. need to book car parking using Q-Park to take advantage of the discount arranged by the hotel.

10.0 / 10.0

Exceptional

Everything about the building and the furniture in the room. Breakfast was delicious.

There is no electrical left

7.0 / 10.0

Good

Position fantastic Character of building wonderful

Bed was broken Could not get shower at right temperature and had poor water pressure. Check in process confusing after staff gone

10.0 / 10.0

Pleasant and peaceful

Friendly staff and location

None

9.0 / 10.0

Superb

Breakfast nad location

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