HB Lugano Center





7.7Good
(2,112 Ratings)
"Very quiet room facing to the back of the building; ideal location if arriving to Lugano by train (hotel is literally next to the train station); very friendly and helpful staff; quick and easy check-..."
Verified guestDon't miss out! Price and availability may change
Great for petsBring all your friends and family, even the furry ones
High-end valueWell priced for this area
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
HB Lugano Center is located in Lugano, within a 5-minute walk of Lugano Station and 1.2 miles of Lugano Exhibition Center. The property is around 5 miles from Swiss Miniatur, 12 miles from Mendrisio Station and 17 miles from Chiasso Station.
Business facilities
Concierge services
Free WiFi/internet
Free Parking
Air conditioning
Non-smoking
Pets allowed
Heating
WiFi/Internet
Accessible Parking
Family friendly
Safe
Accessible by lift
Key access
Contactless check-in/out
Housekeeping available
Fire extinguisher
Cleaning products
$$$$
7.7Good
(2,112 Ratings)
"Very quiet room facing to the back of the building; ideal location if arriving to Lugano by train (hotel is literally next to the train station); very friendly and helpful staff; quick and easy check-..."
Verified guestDon't miss out! Price and availability may change
Ratings and reviews
10.0 / 10.0
Very quiet room facing to the back of the building; ideal location if arriving to Lugano by train (hotel is literally next to the train station); very friendly and helpful staff; quick and easy check-in/out process; good breakfast for reasonable price
8.0 / 10.0
The location is perfect is perfect
None
10.0 / 10.0
The staff was very friendly
7.0 / 10.0
Most things are excellent: location, bus service, hospitality and cleanliness.
However, room facilities are rather rather old fashioned, it would need to upgrade USB plugs and attachments sockets for mobile telephones and laptops!
6.0 / 10.0
Clean, decent bathroom. Close to the train station.
Very basic room, practically nothing else but a bed, a cupboard, a bathroom, and a small TV with limited channels. Other guests were very noisy, talking in the hallways, opening and closing doors, coming and going, it all echoed through the hotel. Breakfast was basic continental. There are few amenities around, or eat-out places, other than sandwich shops at the station. Getting to restaurants involves a steep climb down to the promenade, and a steep climb back up. There is a funicular though.
2.0 / 10.0
Close to station
No black out curtains. Requested twin beds, this was approved BUT NO single beds in room
6.0 / 10.0
Location
Too noisy, no temperature control, etc.
9.0 / 10.0
Location was good, staff were friendly, room and bathroom was good and spacious but a little outdated, balcony was a bonus.
Old style metal knob room key was very heavy to carry around.
8.0 / 10.0
The hotel was a 5 minute walk from the railway station. Gabrielle from the front desk was extremely helpful and accommodated our requests.
The quantity of the bath gel sachets was insufficient. It would have been more efficient and environmentally friendly to provide the gel in a single soap dispenser instead of multiple plastic sachets with tiny amounts of gel.
9.0 / 10.0
Location and receptionist
Location and clean
5.0 / 10.0
This hotels major asset is its location and that is what you are paying for. On the plus side the reception staff were friendly and the room was clean but that's where the positives end.
The furniture is very dated and sets a disappointing tone from the start. The beds are uncomfortable and the pillows were so thin that they offered no support to the neck. There is no dedicated shower in the bathroom, just a shower hose extension on the bath. We had a family room at the front of the building which for some reason was located directly across from the lift exit. On top of that there was zero noise insulation from the road in front of our room and we could also hear all noises from the tenants around us. The balcony was an afterthought with plastic seating and generally dirty. This property is just about passable for one night.
8.0 / 10.0
Close to the station.
Room needed updating.
8.0 / 10.0
The staff were very welcoming and helpful during check in. Our rooms were comfortable. It is a short walk from the train station and the main part of Lugano and lake is a short funicular ride. We used the free transportation passes provided at checkin.
There is not much to do or places to eat by the hotel. You can not really walk to much from the hotel besides the train station.
8.0 / 10.0
Location perfect. Bus stop in front of hotel to downtown. Quick 2-3 minute walk to train station on side by track number 4. Robert and staff most helpful answering travel questions and providing directions. The included Ticino ticket is amazing for Free transportation.
Property is basic. Clean and comfortable, perfect as base for day trips.
7.0 / 10.0
Simple check in, very friendly and cooperative staff. The room was basic, but clean and air conditioned.
Location is fair.
There was no facilities to make te or coffee, however, the staff provided hot water whenever I needed.
5.0 / 10.0
So close to train station if take the correct path (but lack of clear walking direction from the hotel)
Tiny motel like feeling, and most noticeably, the room key is attached to a heavy and bulky metal tower that hard to carry (see picture). Maybe a style 100 year ago, but total inconvenient for today's traveler. That shows the age of this hotel and the management.
8.0 / 10.0
Good location and value for money. Friendly staff
Walls were a bit thin
7.0 / 10.0
Nice staff. Great location to the train station. Nice take out Thai place next door that was good.
There is no shower curtain around the bathtub. There was a bad smell in the bathroom after showering. The room smell reminded me of staying at my grandparents.
9.0 / 10.0
Near the train station and the center.
None
8.0 / 10.0
Location is excellent, lovely balcony.
quite expensive
7.0 / 10.0
location
blanket given was not enough for a double bed, no extra blankets given
5.0 / 10.0
Conveniently located close to the station. Clean and spacious enough. The staff is really friendly and helpful.
It’s very old fashioned and was being renovated at the time. I was on the 3rd floor without lift - it was fine for me but would be complicated for older people.
8.0 / 10.0
The staff were very helpful with local advice such as using the funicular for a one minute journey to the old town. The location was ideal for train travellers as it was a short walk from the train station. Breakfast was very good value with many options. The room was large and spacious with a balcony.
No complaints
7.0 / 10.0
Really good location and friendly staff
The pillows weren’t very good. Asked for two separated beds which we got but they were pushed together to make a big one and there was not enough room to seperate them. No air con
8.0 / 10.0
We liked the location and the staff were very hospitable. It was a hot day and by the time we got to our room, the air-conditioning on and it was so nice. There were four of us and it was possible for all of us to fit in one room with four single beds.
My pillow could have had a little more loft, but really it was fine.
3.0 / 10.0
Close to the train station, thats it.
Room dark, old-fashioned, noisy because of the street and you hear every other hotel guest talking through the wall, no air conditioning, windows dirty, tiny TV, bathroom too dark, closet broken.
5.0 / 10.0
Extremely noisy.
3.0 / 10.0
I liked the location, close to the train station, very convenient. they provided a kettle for me to use in my room.
I was very surprised to find a glass cigarette ashtray inside my hotel room. After checking in, on my way out, they asked that I leave my room key in the slot that has my room number, ( I felt this was a big safety issue, it was not behind the reception desk at all, anyone who had stayed in this hotel knows that they could just take a key from one of the slots for that room number.
My room was on the 2nd floor, someone has closed the hallway door leading towards the elevator, upon opening it, a guest from one of the rooms were smoking. There was no smoke detector in my room, getting into the shower stall was a big problem, the opening was about a foot wide only, I had to use the bathroom down the hallway to shower.
5.0 / 10.0
Walking distance from train station. Town center easily accessible.
No kettle for hot water. Hotel is dated and needs updating especially the furnishers. Blanket comforter too short. No keyless entry to the room. TV no english speaking channels.
10.0 / 10.0
convenient location.
no kettle to make hot water
8.0 / 10.0
Walking distance to train station and the Bernardina Bus
FAQs
Is parking included with this hotel?
Parking is not specified as an available amenity at HB Lugano Center. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is HB Lugano Center pet friendly?
Yes! This hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at HB Lugano Center?
We found 18 amenities for this rental. This includes business facilities, concierge services, free wifi/internet, free parking, and air conditioning.
