Hôtel Aqua by HappyCulture
Top rated by guests





8.3Excellent
(4,263 Ratings)
"Friendly staff very helpful, clean and good location, walking distance to sights, good value for money"
Verified guestDon't miss out! Price and availability may change
3-Star Hotel
Guests love it hereGuests give this property a top rating
Great for petsBring all your friends and family, even the furry ones
Top-tier experienceA high end property in this area
This design hotel offers modern rooms with free WiFi, a 2-minute walk from the Porte de Namur Metro Station. It includes a gym and a bright interior is decorated with art and design furniture.
Business facilities
Free WiFi/internet
Air conditioning
Non-smoking
Pets allowed
Heating
WiFi/Internet
Family friendly
Safe
Accessible by lift
Key access
Key card access
Contactless check-in/out
Housekeeping available
Fire alarm
Fire extinguisher
Cleaning products
$$$$
Top rated by guests
8.3Excellent
(4,263 Ratings)
"Friendly staff very helpful, clean and good location, walking distance to sights, good value for money"
Verified guestDon't miss out! Price and availability may change
Ratings and reviews
3.0 / 10.0
Breakfast was standard but very tasty, with a wide selection of cheeses and excellent hot chocolate.
Unfortunately, I felt disappointed with how my reservation was handled. I had booked and fully paid for a room from February 13 to 15. Due to circumstances beyond my control, I informed the hotel in advance that I would arrive early in the morning on February 14 instead of February 13.
When I arrived shortly after 10:00 AM on February 14, I was told that my room had been given to another guest, despite the fact that it had been paid for from February 13. As a result, I was asked to wait until at least 1:00 PM, and in the end I was only able to check in after 4:00 PM.
I believe that if a room is fully paid for from a specific date, it should remain reserved for that guest, regardless of the arrival time. Not being able to access a prepaid room upon arrival was very disappointing and felt unfair.
10.0 / 10.0
Friendly staff very helpful, clean and good location, walking distance to sights, good value for money
maybe having bigger bath towels, but extra towels were given when asked and staff were great
7.0 / 10.0
Rooms small but comfortable
Shower head blocked so shower was near unusable
10.0 / 10.0
Everything from.approach if staff, cleanness, facility, location, room size.
Nothing
10.0 / 10.0
Excellent staff, super friendly!!
8.0 / 10.0
The breakfast and the staff were very good.
Also the bed were comfy and location was quite
Possibly a little neater but over all nothing to overly complain about.
9.0 / 10.0
Clean, good location
10.0 / 10.0
Lovely staff, good breakfast and great location.
Nothing
10.0 / 10.0
Amazing Location
Hotel that is super focused on clients service! They have a policy to make clients happy!
10.0 / 10.0
It was really nice!
The bathroom door is a sliding one and it's a little see through.
10.0 / 10.0
The place is absolutely beautiful and brand new. The room was very tidy and the bathroom extremely clean. The staff was so comfortable to deal with and very cooperative. Thank you from the heart – it was truly the best choice!
10.0 / 10.0
It is very new, and the location is nice to move a round Brussels
The cleaning service
10.0 / 10.0
Loved the hotel! The staff were very polite, friendly, and considerate. We had a wonderful night there, and the breakfast was absolutely worth it, so delicious!
10.0 / 10.0
Staff at the reception were always available and really helpful.
10.0 / 10.0
We had a fantastic two-night stay at Hotel Aqua By HappyCulture in Brussels and would highly recommend it to anyone visiting the city.
Our flight was delayed, so we didn’t arrive until around 2am. Thankfully, the reception is open 24/7 and we were warmly welcomed by Vincent at the front desk. He was incredibly kind and helpful, and even upgraded our room as a thoughtful gesture after our long, tiring travel day. Thank you, Vincent - your kindness truly made a difference and set the tone for our stay.
The hotel is in a great location. We used the city’s electric scooters to get around (which we loved!), and it was only about an 8 minute ride to Grand Place. Super convenient!
The room itself was spotless, comfortable, and full of thoughtful extras - robes, slippers, tea, coffee, sweets, chocolates, shower gel, shampoo, and even toothbrushes. The shower was powerful and perfectly hot, and the windows had great shutters that blocked out light, making it easy to get a restful night’s sleep. We also appreciated how quiet it was at night.
Downstairs in the foyer, there’s a free coffee machine along with jars of sweets – the foam bananas and Smurfs were our favourites! There’s also free filtered water and glass bottles you can take to your room, where you’ll find a mini fridge to keep them cool.
All the staff we interacted with were friendly, helpful, and accommodating. On our final day, we had an evening flight and the hotel stored our luggage securely while we made the most of our last hours in the city.
While we didn’t eat breakfast at the hotel (we’re not big breakfast eaters), the breakfast area looked as lovely and clean as the rest of the hotel.
In short, we couldn’t have asked for a better experience. Comfortable, welcoming, well-located, and full of little details that made our stay extra special. Highly recommend!
The back street the hotel is on is a little dirty and smelly.
10.0 / 10.0
A great place overall!
Convenient location, very close to the city center. Modern feel and nice facilities. Pleasant and helpful staff. A really nice bonus is loyalty to visitors in the form of allowing to check out at 12.30, if so needed.
Recommended for sure!
9.0 / 10.0
Great hotel.. nice touch with the free coffee
1.0 / 10.0
There was a metro and a bus stop nearby.
I stayed at this hotel recently and used their luggage storage service after checkout. Later that day, I realized I had forgotten two museum posters in my room. I informed the front desk, and after some checking, I was told that housekeeping had taken the posters with them but had not logged them or left them at reception.
As I had a flight that evening, the hotel offered to ship the posters to me. It’s now been over two weeks, and I still haven’t received them. When I followed up, I was told they had been sent, but no tracking number was provided, and I’ve had no further communication. Overall, I was disappointed with how the situation was handled.
10.0 / 10.0
A great 3 star hotel in the center of Brussels. Breakfast was the star of the show, everything was delicious and fresh (especially the bread and croissants). It is located just 1km from the Grand-Place and European Parliament. Metro station is just around the corner, as well as everything else you need for the duration of the trip. Rooms were clean, warm and comfortable, with very nice electronic blinds. Staff is polite and speaks English very well. Only downsides were the minor leaking of the shower water into the rest of the bathroom and slight noise from the street below in the morning. Looking forward to the next visit! Great value for price.
9.0 / 10.0
Very comfortable and pratical
6.0 / 10.0
Extremely high price for the value of the stay.
Extremely high price for the value of the stay.
10.0 / 10.0
The location - very close to the city center, public transport, shops restaurants. 📌
The staff - very kind and friendly. 👌🏻
The room - very clean and comfy with everything needed. 😊
Great value for the money! 💵
Everything looks exactly as described and shown in Booking. 📷
The perfect hotel for a great holiday! ❤️
Would certainly recommend and would visit again! 😊
9.0 / 10.0
Everything was clean and fresh. Very nice breakfast! Worth the extra money! Friendly atmosphere! Handy location!
My room had a very small window overlooking the internal terrace. No light and the sculpture in the terrace was in a deteriorating condition. The price for the stay was ok but for this specific room a bit high.
6.0 / 10.0
The breakfast is fine.
The lobby is too dark.
9.0 / 10.0
The room was clean and nice. Perfect for one night but may be too small for a long stay.
Everything was fine.
10.0 / 10.0
The hotel staff were exceptional. Very friendly and so helpful. Rooms were clean and quiet, perfect for our trip. Lobby with the free coffee was a nice touch. Good location close to shopping and Palace.
The alleyway to the hotel, but the hotel can't be blamed for that.
9.0 / 10.0
The hotel is well located if you need to visit the Commission's office.
The enviroment is informal and the crew is very kind and supportive.
The room has everything you need.
Nothing really bad
9.0 / 10.0
For me this is a great location needing to be near several EU places. Is a very pleasant hotel and very reasonable rates.
I assume it is a staff problem but there is no-one to clear the tables at breakfast so nearly all the tables (at 08.30) had already been used.
2.0 / 10.0
it’s kinda cool location
under construction the gym is non existent basically the room has a flat screen tv Verti ally to the bed !
8.0 / 10.0
Close to the city center.
Good breakfast.
No slippers included in the room.
8.0 / 10.0
Basic hotel with breakfast and amenities, about a 15 minute walk to the city center (Palace, Grand Place, etc.). The rooms are comfortable enough.
The street it’s located on is a bit sketchy and dirty. It’s not a major issue in the daytime, but be careful at night.
6.0 / 10.0
Very good breakfast.
The wc in the bathroom is too small for adults. The emergency stairs, which we used because elevator was temporarily broken, is very dangerous, there is a step just out the door and we risked to fall down.
There was no rug in the toilet for the shower.
5.0 / 10.0
Central location
1) room was not so clean
2) we rang the hotel one day before asking if we can bring our dog without additional price and the staff answered yes, but when we arrived with our dog they charged us
3) very old installations and small rooms, far different from the pictures
4) located in a strange street
5) gym small with a few equipments
FAQs
Is parking included with this hotel?
Parking is not specified as an available amenity at Hôtel Aqua by HappyCulture. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is Hôtel Aqua by HappyCulture pet friendly?
Yes! This hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at Hôtel Aqua by HappyCulture?
We found 17 amenities for this rental. This includes business facilities, free wifi/internet, air conditioning, non-smoking, and pets allowed.
