InterContinental Genève by IHG
Top rated by guests
Most favorited





8.6Excellent
(431 Ratings)
"The staff are always delightful.Patient.Kind.Efficient."
Verified guestDon't miss out! Price and availability may change
5-Star Hotel
Guests love it hereGuests give this property a top rating
Great for petsBring all your friends and family, even the furry ones
Top-tier experienceA high end property in this area
A true landmark in the heart of Geneva, InterContinental Genève invites you to experience the art of refined hospitality.
Business facilities
Concierge services
Free WiFi/internet
Free Parking
Air conditioning
Pool
Non-smoking
Pets allowed
Gym
Heating
Wheelchair accessible
Bar
Spa
Balcony/Terrace
WiFi/Internet
Hot tub/Jacuzzi
Laundry services
Sauna
Accessible Parking
Electric Vehicle Charging Station
Family friendly
Ironing facilities
Smoking allowed
Safe
Childcare services
Toilet with grab rails
Accessible by lift
Key card access
Emergency cord in bathroom
Housekeeping available
Fire alarm
Fire extinguisher
Cleaning products
$$$$
Top rated by guests
Most favorited
8.6Excellent
(431 Ratings)
"The staff are always delightful.Patient.Kind.Efficient."
Verified guestDon't miss out! Price and availability may change
Ratings and reviews
8.0 / 10.0
Clean, elegant, professional and very well presented
Nothing negative about the property
7.0 / 10.0
The people
We booked purely on the name we’ve stayed in intercontinental many times, but this one was really tired. Very very tired.
8.0 / 10.0
It is a very fancy hotel, everything is perfect.
The parking around the hotel is complicated, I got a parking ticket although it’s free. And it is very very expensive.
10.0 / 10.0
The staff are always delightful.Patient.Kind.Efficient.
5.0 / 10.0
We went to breakfast at around 9.45am There were plates of little scrap bits of smoked salmon. A tiny end piece of avocado. I expected the foods to be replenished. They were NOT. We ended up eating dried up rice. A few cold spring rolls and very cold dried up fried potato wedges. This was extremely disappointing. We didn't enjoy breakfast or the experience in the Woods restaurant. At breakfast, there were 4 or 5 other couples that arrived after we sat down. They all had waiters going to them and bringing coffee.
Not one of the 5 or 6 waiters that were hanging around asked us if we wanted coffee or hot drinks. It was shocking!! I finally had to flag a waitress to bring us the bill. She gave me the bill. Our breakfast totalled 100 swiss francs. I paid with cash and waited for someone to come and collect it from the table. After 25 mins, we got up and took the money to a waitress and asked for a receipt. She said she'd bring one. She never returned. We were desperate to get on with our day. Eventually we asked again for a receipt. A waiter asked us if we ordered just one breakfast. This restaurant was NOT busy. How on earth did no one know what anyone was doing?? Customer service in the restaurant was dreadful. We didn't bother going back in to the Woods for breakfasts or dinner for the remainder of our stay.
Being ignored in the restaurant and food not replenished. No smoked salmon or avocado left and only dried up food available. Utterly dreadful!
The TV in the room was not working well. The screen would randomly turn black every 15 minutes or so.
The shower backed up and didn't drain.
On day of arrival. There was no body wash. The cleaning staff had left two bottles of hair conditioner instead of bodywash.
The maid apologised the next day and switched out one of the conditioners for a bodywash.
8.0 / 10.0
Excellent location, superb service.
The bathroom is substandard. It's too small for any single adult to use.
There's absolutely no need for the old-style shower tub. It's taking space much needed around the sink and toilet seat. The shower head itself is too close to the ventilation fan. An electrical hazard.
A huge shaded lamp hangs over one side of the bed. Guests could bang their heads against it. This can easily be moved to hang over the table.
10.0 / 10.0
I truly enjoyed my stay at InterContinental Geneva; it was one of the best experiences I’ve had. I would like to especially thank Lobna for her high professionalism, her constant warm smile at the reception, and her continuous support with every request we made. I sincerely wish her all the best and continued success
10.0 / 10.0
Staff a ten out of ten
Nothing to dislike
4.0 / 10.0
Not a lot, breakfast perhaps
No aircobditioning in common areas
Pool closes at 7pm
Pool restaurant finishes too early
Was ignored by staff when enquired about the main restaurant, maybe not dressed to their liking
8.0 / 10.0
Customer service
Bathroom size, outrageous rate
7.0 / 10.0
lobby nice, check in lady very friendly...
very unpersonal experience - check in great - room ok but not amazing for price - mini bar didnt get filled up again after day 1...
7.0 / 10.0
There is nothing special to mention. It is a clean but overpriced hotel.
Way too expensive. Rooms and bathrooms are old. However clean.
3.0 / 10.0
It is a bit far from city centre and nothing close to the hotel
10.0 / 10.0
Clean, comfortable, positive staff
Nothing
1.0 / 10.0
I recently had the misfortune of staying at the InterContinental Geneva, and it was one of the worst hotel experiences I have ever had. Despite its prime location near Lake Geneva, the hotel itself is shockingly outdated. The furniture is old and worn, giving the entire place a dreary and uncomfortable atmosphere.
What truly made my stay unbearable, however, was the service. I was charged twice for my stay, and despite numerous attempts to resolve the issue, the hotel management was completely unresponsive. The duplicate charge appeared on my card even after I had checked out and left the hotel, which is unacceptable.
Furthermore, the staff was generally unhelpful and seemed disinterested in addressing any concerns. Basic amenities were lacking, and the overall cleanliness of the room was subpar.
I strongly advise against staying at the
I recently stayed at the InterContinental Geneva, and I must say it was an extremely disappointing experience. Despite its prime location near Lake Geneva, the hotel is incredibly outdated, with old furniture and a worn-out ambiance that does not match the expectations for a supposedly premium hotel.
To make matters worse, my credit card was charged twice for my stay, and despite multiple attempts to resolve the issue, the hotel has not refunded the duplicate charge. This overcharge occurred even after I had checked out and left the hotel, which is completely unacceptable.
The management's lack of responsiveness and professionalism in handling this matter has only added to my frustration. I would strongly advise potential guests to avoid this hotel, not only due to its outdated facilities but also because of their poor customer service and unfair billing practices.
Stay elsewhere if you value your peace of mind and wallet.
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8.0 / 10.0
Staff were excellent
We were told by a member of staff that we would receive some goodies due to it being our honeymoon trip and we did not receive anything. The menu options in the restaurant should be more diverse
10.0 / 10.0
To the wonderful staff of the Intercontinental Geneva,
My wife and I would like to express our deepest gratitude for making our six-month wedding anniversary truly unforgettable. Your generous upgrade was an unexpected and delightful surprise that added an extra layer of magic to our special day.
From the moment we arrived, we were treated with warmth and exceptional service. Every detail was perfect, and the luxurious accommodations exceeded our expectations.
Our stay at the Intercontinental Geneva will forever hold a special place in our hearts. We are already looking forward to returning to your beautiful hotel for future celebrations.
With sincere thanks,
AMINE BOUDRAA
9.0 / 10.0
The room was excellent and especially with the upgrade!!
Definatley coming back there!
The closing time of the bar
9.0 / 10.0
Amazing staff, beautiful property.
10.0 / 10.0
The staff was amazing very kind helpful and respectful I have traveled a lot been in many hotels but this hotel was the best never ever seen staff like them.
The breakfast was great quality and presentation and the area for it.
Awesome hotel I would like to visit again.
Nothing
7.0 / 10.0
It was as expected. Nice.
10.0 / 10.0
The hotel is elegant and classy
Loved the staff and how professional they act and treat people.
Nothing.
9.0 / 10.0
Great location. Outstanding architecture and style. Room with splendid views - except for two giant cranes working in the opposite building.
10.0 / 10.0
Every thing was amazing
No thing
10.0 / 10.0
pool with hot water like jacuzzi
kids play room
luxury hotel and nice personel
8.0 / 10.0
I loved how close it is to the United Nations Headquarters, the pool, and the overall artsy vibe of the hotel. The food at the restaurant downstairs, particularly the breakfast they offer, was absolutely delicious.
The mini-bar is way too overpriced, but the daily complementary tea in your room is a nice touch. One of the employees had a "mean French girl" attitude, butchering my last name every single time she saw me and then laughing about it, which I did not appreciate - it's not a difficult surname to pronounce, and if it was genuinely hard for her to do so, I'd rather she just stopped trying... That said, the rest of the employees I've met during my stay there were extremely professional and courteous, though.
10.0 / 10.0
Awesome, especially the breakfast
10.0 / 10.0
The room was great; the upgrade to suite was very generous; the swimming pool was exceptional, as was the breakfast. The staff was very courteous and pleasant.
Morning breakfast restaurant was overwhelmed with the demand - so the waiting times for the orders was longer than one would like.
10.0 / 10.0
Every part of the hotel stay
NA
FAQs
Is parking included with this hotel?
Parking is not specified as an available amenity at InterContinental Genève by IHG. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at InterContinental Genève by IHG. Enjoy the water!
Is InterContinental Genève by IHG pet friendly?
Yes! This hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at InterContinental Genève by IHG?
We found 33 amenities for this rental. This includes business facilities, concierge services, free wifi/internet, free parking, and air conditioning.
