Crowne Plaza Brussels Airport by IHG
Top rated by guests





8.8Excellent
(993 Ratings)
"I stayed at this hotel because I had an early 8 am flight out of the airport. The airport offers a shuttle that starts at 6 pm. The hotel was comfortable and the staff was very nice. I did not eat ..."
Verified guestDon't miss out! Price and availability may change
4-Star Hotel
Guests love it hereGuests give this property a top rating
Great for petsBring all your friends and family, even the furry ones
Top-tier experienceA high end property in this area
Soundproof rooms, free wellness facilities and an à la carte restaurant with a cocktail lounge are offered at Crowne Plaza Brussels Airport. The hotel is located 1.
Business facilities
Airport transportation available
Free airport transportation
Shuttle available
Free shuttle available
Concierge services
Free WiFi/internet
Free Parking
Air conditioning
Non-smoking
Pets allowed
Gym
Heating
Wheelchair accessible
Bar
Balcony/Terrace
WiFi/Internet
Hot tub/Jacuzzi
Shared living spaces
Garden
Laundry services
Sauna
Accessible Parking
Family friendly
Ironing facilities
Smoking allowed
Safe
Toilet with grab rails
Accessible by lift
Key card access
Contactless check-in/out
Housekeeping available
Fire alarm
Fire extinguisher
Cleaning products
$$$$
Top rated by guests
8.8Excellent
(993 Ratings)
"I stayed at this hotel because I had an early 8 am flight out of the airport. The airport offers a shuttle that starts at 6 pm. The hotel was comfortable and the staff was very nice. I did not eat ..."
Verified guestDon't miss out! Price and availability may change
Ratings and reviews
10.0 / 10.0
I stayed at this hotel because I had an early 8 am flight out of the airport. The airport offers a shuttle that starts at 6 pm. The hotel was comfortable and the staff was very nice. I did not eat or drink within the hotel. I spent the day in the center of Brussels as a proper tourist.
No complaints.
7.0 / 10.0
My flight got cancelled and I had to book a hotel quickly, overall experience was good but I arrived late and left early so not much time at the hotel.
But service was overall fine.
Not much to complain about - they had some renovations in the lobby and the bar was closed when we arrived just over midnight. But no harm done.
9.0 / 10.0
Clean open areas very welcoming atmosphere in the foyer.
Rooms were spacious and comfortable with good amenities'
the first days breakfast was unfortunate all food items were cold and below what would be expected.
second day was far better with no issues.
8.0 / 10.0
Location for an event we were attending. Also the decor and relaxed plush environment
Breakfast in the morning when extremely busy due to a cancelled flight led to not a lot of selection available. When quiet the breakfast was good. But we did not like cold scrambled eggs.
8.0 / 10.0
The staff was so friendly, the airport shuttle was a big bus with lots of room that was on time both times we took it, the room was clean, and the breakfast buffet was great!
The standard hotel bed and armchairs were not the most comfortable but also not terrible; the food at the hotel restaurant was way overpriced
10.0 / 10.0
Perfectly clean room and bathroom, great restaurant with lots of meat dishes and cocktail options, super friendly reception – thanks to Vincent who offered us a welcoming hot wine! Ice makers on each floor add a luxury hotel vibe and comfort. A snack corner with self-service payment was very handy.
The mattresses were great, but the pillows were a bit thin and uncomfortable for the neck.
8.0 / 10.0
Rooms are quite big and comfortable. It is close to airport.
We asked for couple of more coffees and sugars but never received them either that night or in the morning. Car park should be free for people staying at the hotel.
8.0 / 10.0
Excellent service and helpfulness of the front desk staff. Very comfortable beds. Top floors have (3rd +4th floor) soaking tubs AND a separate shower in the bathroom. Easy on the eyes customizable room lighting. Easy to use thermostat that keeps the room very comfortable in winter.
Food Service needs a thorough overhaul. I paid for an included breakfast and dinner plan. Both had significant issues that were a major drawback to staying at an airport hotel where good food options are essential. First the "included dinner" choices were not listed on a menu and we're not known by the waiter. In any case the food in the included dinner was below average and only included 2 courses (no desert). The carrot soup was extremely bland and tasteless and my pasta dish was just ok.
At breakfast, the ham had "gone off" and the jar of pecans that were available to add to cereal/granola were so stale that I had to spit them out in a napkin!!
9.0 / 10.0
Near my office. It’s clean and comfortable.
A little far from shops and restaurants.
10.0 / 10.0
Excellent service - attentive and welcoming. Very quiet room and comfortable bed. Airport shuttle was convenient and straightforward. Hotel was very clean. Sauna was a wonderful bonus. Gym was small, but had everything I needed for a good workout.
10.0 / 10.0
Everything was clean and comfortable. On top of this, the staff were some of the friendliest people I had the pleasure to converse with, as they were friendly and really helpful, even if certain requests might have not been the standard! The shuttle service to and from the airport was always on time and made the commute to the office as smooth as it could have been.
Area is currently going through some renovations, road works etc, so walking outside in the area was not the best experience. Still the hotel is of course not at fault here.
10.0 / 10.0
Great location . Easy shuttle . Go to -1 and exit where buses are . Beautiful clean bright spacious property. Super friendly staff . Lovely rol
5.0 / 10.0
Location
There was no hot water in the room
9.0 / 10.0
Clean professional and well appointed
Nothing really
8.0 / 10.0
No responses were received from the hotel prior to our stay. We emailed on 3 separate occasions, the first a week in advance, requesting shuttle service information. No response. After waiting for an hour at the shuttle pickup point, a local citizen graciously called the hotel to find out that the"weekend shuttle schedule" began on Fridays.
9.0 / 10.0
Comfortable and clean rooms, lovely cafe/restaurant and surrounding area, free airport shuttle and good location
7.0 / 10.0
Did not have breakfast
The road to the hotel
9.0 / 10.0
Near to the airport with easy transportation
Clean and nice view from the room
The menu of the restaurant
8.0 / 10.0
Nice clean room
Bath not very clean
10.0 / 10.0
Everything.
Here's the English translation of your sentence:
I didn’t like that the kitchens threw away the leftover food and there was a lot of it while we were still celebrating my parents’ birthday.
9.0 / 10.0
Location
Did not encounter things that I didn’t like.
8.0 / 10.0
Clean , had everything we needed
Shuttle from airport only runs until 23:00. The way to get from the city center to the hotel is through airport. We spoke with the front desk before leaving to the city and no one informed us about the shuttle. We were sitting and waiting for a shuttle.
10.0 / 10.0
Not app
10.0 / 10.0
Spacious and clean
10.0 / 10.0
Great location near airport with free shuttle (although on the website it said that shuttle only operated during peak season which confused us initially.) We got a great price of 229euros as there was a convention on, I might have rethought if price was higher.
We were charged an extra 50euros as security - considering there was no mini bar, I have no idea what this was for. The reception staff couldn't explain.
10.0 / 10.0
Very clean, friendly staff
8.0 / 10.0
although the name says airport you still have to drive a little; they also have a shuttle service I think every 30 min but I do not know if it is free or charged.
Breakfast was week!
8.0 / 10.0
Good breakfast & had a halal options for both breakfast & dinner.
10.0 / 10.0
Friendly staff, rooms were excellent
We paid €15 for a taxi from the airport to hotel as we read on booking that the shuttle bus only runs may to September, however the bus is still running and we were able to get it in the morning
10.0 / 10.0
I loved the hotel. Excellent facilities, staff, rooms and super clean.
7.0 / 10.0
clean
Staff is not nice when they speak to guest
3.0 / 10.0
Nothing, bland, boring and expensive for what you get.
Awful breakfast, cancelled second day. The cross contamination md lack of cleanliness was shocking. Bed and pillows uncomfortable
8.0 / 10.0
The courtesy shuttle bus was great as well as having a restaurant on site.
We were told the shuttle bus departed every half hour. On the morning that we were flying out we went down to reception at 5.18am and the shuttle bus was driving away empty so we then had to get a taxi. We stayed at the hotel for 3 nights and used the shuttle bus to get to the train station each day which was very convenient only had that one problem.
7.0 / 10.0
The reception and restaurant area are spacious, the staff is very nice, friendly and helpful.
Room and bathroom decor is outdated.
Food at the restaurant took a long time and the quality wasn’t good.
FAQs
Is parking included with this hotel?
Parking is not specified as an available amenity at Crowne Plaza Brussels Airport by IHG. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is Crowne Plaza Brussels Airport by IHG pet friendly?
Yes! This hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at Crowne Plaza Brussels Airport by IHG?
We found 35 amenities for this rental. This includes business facilities, airport transportation available, free airport transportation, shuttle available, and free shuttle available.
