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Pentahotel Brussels Airport

Property building

Restaurant/places to eat

Restaurant/places to eat, Buffet breakfast

Lounge or bar

Lounge or bar

7.2Good

(2,529 Ratings)

"Amazingly comfortable with great vibes! The food and drink were great and we loved hanging out in the lounge area and shooting pool. Our room was very clean and comfortable and the hotel is definite..."

Verified guest

Don't miss out! Price and availability may change

7.2 / 10.0

Good(2,529 Ratings)

Hotel in Flanders

3-Star Hotel

Reasons to book

Great price for your budgetOne of the lowest cost properties in the area

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

Includes essentialsPets allowed, Air conditioner, Internet / Wifi and more

About this hotel

Need a hotel near Zaventem airport? We’ve got just the place for you! Pentahotel Brussels Airport is perfect for every type of traveler.

Amenities at Pentahotel Brussels Airport

Air conditioner

Pets allowed

Internet / Wifi

Smoking allowed

Parking

Laundry

Balcony or Patio

TV

Wheelchair accessible

Gym or Fitness Center

Garden

Family friendly

Map of Flanders

city location on map

Nearby attractions

Parc du Cinquantenaire

Museum aan de Stroom

Available Rooms

Things to know

Additional fees to expect

Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Booking.com properties are professionally cleaned after each stay.

Booking feeNo booking fees, easy credit card payments.

Service feeThis helps Booking.com provide a safer and more secure booking experience.

TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.

Customer support

Customer support is handled by our partner Booking.com

$$$$

7.2Good

(2,529 Ratings)

"Amazingly comfortable with great vibes! The food and drink were great and we loved hanging out in the lounge area and shooting pool. Our room was very clean and comfortable and the hotel is definite..."

Verified guest

Don't miss out! Price and availability may change

$$$$

7.2 / 10.0

Good(2,529 Ratings)

Hotel in Flanders

3-Star Hotel

Reasons to book

Great price for your budgetOne of the lowest cost properties in the area

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

Includes essentialsPets allowed, Air conditioner, Internet / Wifi and more

Map of Flanders

city location on map

Nearby attractions

Parc du Cinquantenaire

Museum aan de Stroom

Available Rooms

About this hotel

Need a hotel near Zaventem airport? We’ve got just the place for you! Pentahotel Brussels Airport is perfect for every type of traveler.

Amenities

Air conditioner

Pets allowed

Internet / Wifi

Smoking allowed

Parking

Laundry

Balcony or Patio

TV

Wheelchair accessible

Gym or Fitness Center

Garden

Family friendly

Things to know

Additional fees to expect

Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Booking.com properties are professionally cleaned after each stay.

Booking feeNo booking fees, easy credit card payments.

Service feeThis helps Booking.com provide a safer and more secure booking experience.

TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.

Customer support

Customer support is handled by our partner Booking.com

Ratings and reviews

7.2 / 10.0

Good(2,529 Ratings)

100% verified reviews

6.0 / 10.0

close to the airport

location.

nothing

9.0 / 10.0

Easy, relaxing & well fed.

Convenient to city. Good value and great food.

A little noisy at night.

9.0 / 10.0

Fantastic experience

It was very clean, cozy and had all what I needed.

I wasn’t able to find a plug for my hair straightener on the toilet.

10.0 / 10.0

A great way to end our European holiday!!!

Amazingly comfortable with great vibes! The food and drink were great and we loved hanging out in the lounge area and shooting pool. Our room was very clean and comfortable and the hotel is definitely not your typical airport hotel.

2.0 / 10.0

i would not recommend if you want a clean environment

staff

dirty

10.0 / 10.0

I had a very stay, enjoyed the food as well .

Clean, comfortable beds,quiet and A/C

The bathroom has no body lotion. As I was transiting could not go through the security check with some of my toiletries. Left with very dry skin.

5.0 / 10.0

A convenient but unimaginative and overpriced location near to the convention I attended.

Quit room, comfortable bed

Check-in: took ages, only one check-in staff to attend. Check-in staff required guests to fill in their own details (again!) in a counter mounted screen. Room: doggy shower thermostat gave no hot water at first. Was working better but not fixed the following day. Shower lights were not working so bathroom was very dark. Parking at the hotel was good and available. There were however unexpected charges for parking, this was not clear from the booking web site. The restaurant served a limited menu of overpriced and non imaginative food. The hotel is located away from a twin centre and does not have a great choice of restaurants within walking distance.

9.0 / 10.0

Good gym, good place for breakfast and close to the airport.

Good place for airport access.

Clean. Fun design.

3.0 / 10.0

Airco out - cheveux dans le lit - viande sous le lit

Le réceptionniste

Dear Sir/Madam, I am writing to formally express my disappointment regarding my recent stay at your hotel, during which I encountered numerous issues that significantly impacted my experience. I hope you will address these concerns to prevent future guests from facing similar problems. **Room Issues** - Air Conditioning: Out of order throughout my stay. - Electrical Outlets: Broken or without power, making it impossible to charge devices. - Bed Cleanliness: Hair found on the bedding. Strange objects (sausages) were discovered near the headboard. - TV: Not functioning. **Reservation & Logistics Problems** - Incorrect Bed Type: I booked a room with a double bed but was initially given a room with twin beds. After multiple trips back and forth, I was reassigned, yet I was told no other rooms with a double bed were available—a confusing and frustrating situation. **Overall Hotel Condition** - Poor Cleanliness: Hallways were dirty, carpets stained, and walls damaged. This raised concerns about overall maintenance and room hygiene. - Lack of Maintenance: Clear neglect in repairs and cleaning standards. The Penta Hotel seems to have declined in quality, which is especially disappointing as this was not my first stay here. **Service Concerns** - Self-Check-In System: The new automated process was inconvenient, particularly for a late-night arrival (1 AM). Guests should not have to perform receptionist duties. - Language Barrier: Morning staff spoke neither French nor Dutch, limiting communication to English only. - Positive Note: The night receptionist was helpful and friendly, and the complimentary lemonade in the hallway was a nice touch. **Conclusion** These issues reflect a troubling decline in standards. I hope this feedback prompts immediate improvements to restore your hotel’s reputation. I look forward to your response and resolution. Please feel free to contact me for further details.

2.0 / 10.0

Rude staff, dirty premises and no regard for booking preferences.

Close to the airport

Despite clearly requesting a double bed, I was assigned a twin room. My request was completely ignored. I was given a twin room instead, and when I raised the issue with staff, I was met with rude, unprofessional, and frankly bigoted responses.... "Why can't you go and push the beds together?" I was told 😒 . I ended up sleeping on a single bed after paying for a double... I was too tired to think of going elsewhere. Even more frustratingly, I heard them offering later-arriving guests the option to choose between a twin or double, which confirms my situation could have been resolved but was simply dismissed without care. The corridors were dirty, uninviting and poorly kept with cutlery left out for hours. The price of the stay in no way reflects the quality or service [or lack of it]. This was a deeply disappointing experience, and I would advise others to look elsewhere.

7.0 / 10.0

Cosy stay with a nice gym and breakfast

The design and the atmosphere in the whole hotel and the hotel room itself were very nice. The breakfast was above our expectations, a lot too choose and tasted well. And the gym was very nice to have and it was very big. Because we were here for sports competition, ghis helped with the preperations very nicely.

It was not as clean as other hotel rooms, but not too disturbing. The parking was expensive, but we could have chosen to park outside the hotel area for free. The pillows were very soft, just like air.

8.0 / 10.0

Very nice staff who were there for support when needed. The lounge area is also nice to hang out in and it’s large enoug

Convenient for work and facilities were nice.

10.0 / 10.0

we had a great night and slept very well. It was very silent and that was the most important for us.

staff was very friendly even at 3 am when we got back

room is a bit small, but very cozy and fair for the price anyway

5.0 / 10.0

p*rn on tv?

It was fine for one night, it's pretty close to the airport.

Looks like a hookers club, if you turn on the tv, the first thing you see is a whole scala of p*rn and adult movies... It was really weird.

8.0 / 10.0

Met our needs,

Great front desk staff

Longer distance than expected from bus and train stop. No restaurants nearby

9.0 / 10.0

Good Stay

The hotel was clean, and the room comfortable

Just the beds that were separated, if you are couple you're gonna feel like you are in different beds

2.0 / 10.0

Only stayed one night and that was enough for me

Location

It’s like a truck stop and not so clean and very noisy

6.0 / 10.0

OK hotel for a short stay.

Good breakfast. Very nice staff.

Noisy rooms. Heating system and TV not working properly. Old installations and infrastructure.

9.0 / 10.0

Superb

Nice and close to the airport. Super friendly and helpful staff. Very clean and comfortable beds

Nothing it was great

9.0 / 10.0

Superb

Staff was very nice, and the room is clean and spacious for its price

8.0 / 10.0

Very good

10 minutes by car from airport

8.0 / 10.0

Very good

24/7 staff availability Freindly staff Ambient place Comfortable beds

3.0 / 10.0

Too expensive for what it is

location good breakfast parking not free not far from the hotel

shower - broken I mean it wasn't broken but I couldn't shower properly because the cable was somehow too short no soap in the bathroom and in the toilet noisy because they don't have proper windows like double glazing

8.0 / 10.0

Very good

Both not

Comfirt

10.0 / 10.0

Best hotel ever

EXTREMELY friendly staff, really good installations and hobbies

The TV in the room didn't work and the air conditioner had some trouble working, perfect!!

6.0 / 10.0

Pleasant

Staff were so friendly . Bar available 24 hours with no complaints from team . Fresh towels given daily .

It’s abit far out with not much around . Small menu options. Which is a shame as many using Uber eats which we thought was a loss for the hotel . Rooms were very hot , beds and pillows not comfy . A fridge in the rooms would be ideal with having to buy food else where

4.0 / 10.0

suitable for one night close to the airport, but wouldn’t come back

located close the airport, has nice features like a pool table and a gym. a filtered water available at the entrance to refill your bottle is an added bonus

it looked and felt dirty, the hotel, including the room had a very unpleasant smell of body odour mixed with stale alcohol. rooms have a general unkept appearance, some broken items (plug socket, curtains, mould in the shower, stained bedding) the sound proofing in the rooms is quite poor. in the morning there was no hot water in the shower.

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