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Radisson Blu, Basel

Property building, Night, Time of day

Activities, On site, Pool view, Swimming pool, Swimming pool

Property building

Lobby or reception

Lobby or reception, Lounge or bar

7.9Good

(4,191 Ratings)

"Beautifully clean, well appointed and helpful staff."

Verified guest

Don't miss out! Price and availability may change

7.9 / 10.0

Good(4,191 Ratings)

Hotel in Basel

4-Star Hotel

Reasons to book

Well priced for this locationPriced under area average

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

Includes essentialsPool, Pets allowed, Kitchen or Kitchenette and more

About this hotel

Enjoying a quiet location in the heart of Basel, the Radisson Blu Basel Hotel is just a 5-minute walk from the central train station and features a great indoor pool.

Amenities at Radisson Blu, Basel

Pool

Air conditioner

Pets allowed

Kitchen or Kitchenette

Internet / Wifi

Smoking allowed

Parking

Laundry

Hot tub or spa

TV

Wheelchair accessible

Gym or Fitness Center

Family friendly

Map of Basel

city location on map

Nearby attractions

Musée National de l'Automobile - Collection Schlumpf

Mundenhof - Freiburger Tiergehege

Steinwasen Park

Available Rooms

Things to know

Additional fees to expect

Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Booking.com properties are professionally cleaned after each stay.

Booking feeNo booking fees, easy credit card payments.

Service feeThis helps Booking.com provide a safer and more secure booking experience.

TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.

Customer support

Customer support is handled by our partner Booking.com

$$$$

7.9Good

(4,191 Ratings)

"Beautifully clean, well appointed and helpful staff."

Verified guest

Don't miss out! Price and availability may change

$$$$

7.9 / 10.0

Good(4,191 Ratings)

Hotel in Basel

4-Star Hotel

Reasons to book

Well priced for this locationPriced under area average

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

Includes essentialsPool, Pets allowed, Kitchen or Kitchenette and more

Map of Basel

city location on map

Nearby attractions

Musée National de l'Automobile - Collection Schlumpf

Mundenhof - Freiburger Tiergehege

Steinwasen Park

Available Rooms

About this hotel

Enjoying a quiet location in the heart of Basel, the Radisson Blu Basel Hotel is just a 5-minute walk from the central train station and features a great indoor pool.

Amenities

Pool

Air conditioner

Pets allowed

Kitchen or Kitchenette

Internet / Wifi

Smoking allowed

Parking

Laundry

Hot tub or spa

TV

Wheelchair accessible

Gym or Fitness Center

Family friendly

Things to know

Additional fees to expect

Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Booking.com properties are professionally cleaned after each stay.

Booking feeNo booking fees, easy credit card payments.

Service feeThis helps Booking.com provide a safer and more secure booking experience.

TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.

Customer support

Customer support is handled by our partner Booking.com

Ratings and reviews

7.9 / 10.0

Good(4,191 Ratings)

100% verified reviews

5.0 / 10.0

Acceptable

Location

Cleanliness Service

8.0 / 10.0

Well situated hotel.

Very nice and helpful people at the reception!

You could replace the complementary bottles of water in the room every day if they are empty!

9.0 / 10.0

Cozy and Convenient

Conveniently close to everything - transportation, shopping, resto/bar, Old Town. Tram station at the front, Bus and a few meters to Basel Central Station. And since Basel is not flat, expect a little elevation but manageable especially from hotel to BCS with a luggage. Pity that we don't have enough time to explore the hotel but would definitely stay here if am back.

8.0 / 10.0

Good short stay

Breakfast was 10pts Reception and lobby staff was very helpfull nice and kind Thank you for your chochlate gift Kids bed is very comfortable Rein cafe was good.in hotel

Room views its not as we expected rooms windows looking rooms was uncomfortable Even they bring choclate there were no tea or coffee in the room not acceptable at this stage i have to ask why there were coffee machine in my room. Double bed wasnt double it was two beds next eachotber when you go middle it slides to sides there are better ways to make double bed

8.0 / 10.0

Great visit and the front desk staff were excellent

Location

9.0 / 10.0

Great stopover in Basel

Overall comfort and spaciousness of the hotel, breakfast, swimming pool and spa

I missed a luggage stand in the room. I would have loved to be able to book for a parking space in the hotel. There were none left when I arrived and I had to park in the public parking (it is less reassuring for the content of the car).

9.0 / 10.0

Comfortable and clean, good location and would definitely book again if we had to stop in Basel.

Room clean and comfortable, breakfast was lovely and we even managed to save some time to use the pool and the sauna which was really great.

Nothing really.

10.0 / 10.0

A wonderful stay in a great location!

Beautifully clean, well appointed and helpful staff.

Nothing, everything was lovely

9.0 / 10.0

Great value for money.

Hotel was wonderful, rooms gorgeous, staff very helpful would definitely stay again.

8.0 / 10.0

The stay experience was well below expectations

Easy check in ,well received . The room was Basic.

Im used to Redisson Blu properties being upmarket.This property looked washed out. The room was so basic ,old and dreary.There should have been two transparent curtains ,there was only one . The reclining chair made a harsh squeaky noise ,should have been replaced months ago. The bathroom does not have shower hook ,right outside the shower. There was insufficient cupboard space for husband & wife to set out their clothing. The fridge did not have sufficient cooling ,to to keep the diabetic insulin in a cool environment.This fridge is old & delapitated. Should be replaced immediately. I was allocated room 419.

10.0 / 10.0

Great stay

Room size

6.0 / 10.0

Could have been better

Room was very nice and spacious, comfy bed

The included guaranteed upgrade was not available, staff offered to add complimentary breakfast to make it even, nice and well received. The morning after, no breakfast was included, not nice...

8.0 / 10.0

Great hotel great location

Very plush and up market. Great location

Swimming pool was cold

10.0 / 10.0

Great and enjoyed our stay for the Women Euro's

Perfect location

10.0 / 10.0

Nice hotel

Convenient tram rides. Nice 4 star hotel

Breakfast is very expensive

4.0 / 10.0

The hotel could be nice, but the service has to be improved.

The pool is great, the breakfast is fantastic and the personnel at the breakfast area is very friendly. The rooms are nicely clean and the beds are very good.

We have stayed at this hotel a couple of times because of the pool and great breakfast and I have realised that the reception personnel is mostly unfriendly, when the personnel at the restaurant is very friendly and helpful. This time we got wrong information on the breakfast time, the phone didn’t work, there was no way to contact the reception by phone shortly after midnight (the one knob dial didn’t work) and when I went down, there was nobody. The drain in the shower almost didn’t work, so we were obliged to stop the showers in the middle in order to avoid the bathroom from flooding. The hotel information on the TV didn’t function, so to confirm that the breakfast really goes until 11 o’clock on Sunday, contrary to the information we got (after asking) at the reception on our arrival, the only way to assure that we don’t arrive too late for the breakfast, was to wake up earlier. Basically it is useless to write all this, because I know already that I will get a standard answer about how sorry the hotel is about the inconveniences, but nothing will change. This time I was seriously disappointed about the service and found that the overall stay was not worth the price.

10.0 / 10.0

Everything was good

I stayed at this hotel for 3 nights, and it was an amazing experience from the moment we arrived. The check-in process was very simple and easy. The staff at the front desk were very helpful and attentive. The rooms are spacious and have good air conditioning. The housekeeping team does a great job keeping everything clean. The hotel’s location in the city center makes food and transportation very easy to access. The swimming pool is clean and convenient, and the gym is well-equipped. Overall, we definitely plan to come back next time, and I highly recommend this hotel!

N/A

9.0 / 10.0

Nice modern hotel in a very convenient location for art basel

The room for breakfast was very nice and comfortable

Limited access to spa in the weekend

7.0 / 10.0

Good size room and location was perfect, BUT house keeping cannot be trusted to show up or find your items if you left a

Location , facilities and room size

Housekeeping missed cleaning our room twice and we went those days with no replenishment or tidy. I’m also certain house keeping kept my shampoo, which I came back to claim but no one could locate . I stay in hotels often and the few times I’ve left something , I can come back and the item is in lost of found. While I take responsibility for leaving an item behind , it’s dishonest to keep something that isn’t yours.

8.0 / 10.0

Great stay

For a "chain" hotel this absolutely met all my expectations. Hey the room may not have been as quaint or as well decorated as other smaller hotels, but it was large, functional and as pictured. The breakfast was excellent and staff very helpful. Location is great - right next to a tram line down or walking distance to lots of attractions.

8.0 / 10.0

Good location and facilities

Location is good

The cleanliness in the room could have been better considering the cost of a junior suite we paid for. Coffee splash on floor in living area, tissues in bathroom were empty, overall cleanliness could have been better.

7.0 / 10.0

Standard chain hotel

Location

Evening meal was poor/expensive

10.0 / 10.0

Thank you Radisson blu Basel

Staff were very friendly. I've been provided 2 basel cards to use transportations for free. Excellent location. Everything was just great

Nothing

9.0 / 10.0

Great stay

Location and vibrant part of the city. Facilities were fantastic

9.0 / 10.0

A great relaxing Easter break!

Breakfast, sauna and pool were all great

We were in a room for three but on arrival there were only two of everything in the room.

10.0 / 10.0

Fantastic

Location, facilities food, staff all excellent

Nothing

1.0 / 10.0

A very bad experience

My family and I recently stayed at the Blue Radisson in a junior suite for one night with our one-year-old twin daughters. While the hotel has some positive aspects, our overall experience was extremely disappointing. On the positive side, the location of the hotel is excellent, as it is close to everything and just one tram stop away from the zoo. Additionally, the staff in the restaurant and at breakfast were very friendly, nice, and helpful, which we appreciated during our stay. Unfortunately, the positives were overshadowed by several significant issues. We were appalled by the lack of cleanliness and overall state of the room. There was a disgusting odor emanating from the bathroom pipes, and the room itself had debris like wood and paper on the floor (see photos). Several items in the room were broken, including a large hole in the floor and broken wooden panels. There were coffee stains on the wall, which were clearly not cleaned and highlighted the room's overall dirtiness. Our daughters crawled around the room, and their bodysuits ended up with brown marks that disgusted us (see photos). These were not food stains but something they picked up from the dirty floor. Additionally, there were no slippers provided in the room for the swimming pool, which was an inconvenience. This was another example of the hotel failing to meet the standard we expected from a four-star establishment. We had requested baby cots from the hotel, and they assured us they had them available. However, if I had known what they would provide, I would have brought our own. One of the baby cots was broken, with foam coming out of the frame. I found one of my babies with foam in her mouth in the morning. At the restaurant, we found the high chairs to be in need of repair, as the straps to secure the babies were broken, which made them unsafe. This was concerning as our daughter almost fell out of the chair.

1.0 / 10.0

Tha only good thing for the hotel is the location and except location everything disgrace.

Rooms wee dirty and everything in the room was out of order or service. Employees are rude and ignorant. They want me to pay the fee two times.

8.0 / 10.0

Room for a little improvement

Reception area, staff great, nice indoor pool. Good room.

Room cleaning & restocking poor this time. Bottles of water replenished after a call to reception, but coffee wasn’t. The floor not vacuumed as gritty underfoot, my travel cup & tea bags were thrown away by housekeeping. No English TV channels anymore, just news.

10.0 / 10.0

Nice hotel nice staff which value to money.

Nice staffs who could help us for everything include the very comfort and connecting rooms. We ask for late check out on my last day and the staff could help us for 1 room complimentary. This is more than my expectations.

Nothing

7.0 / 10.0

nice little getaway.

Room was nice and clean. Staff was accommodating, we were able to check in 30 min early, and they provided complementary breakfast due to broken fridge. Convenient location!

Fridge was broken in the room, and would be great if there was a real coffee maker instead of kettle/instant coffee.

10.0 / 10.0

An excellent weekend getaway

Very stylish and well situated

Naked and abusive old men in the sauna

7.0 / 10.0

Great place to access most of what Basel has to offer

Location - easy access to train station Renata @ check in was efficient and smiling

Check out staff @ 05:30 am wasn’t exactly with it - maybe in training?

10.0 / 10.0

Amazing stay! Will come back

The staff made me feel very welcome and was super helpful! It was in walking distance to everything, from restaurants to pubs to shops and everything in between

Nothing it was lovely

9.0 / 10.0

Great hotel

Great location, and the room was very comfortable

6.0 / 10.0

not what I expected

breakfast was delicious, staff was very friendly

room was tiny and old. they put some new furniture in, but not really renovated. It „looked“ fancy but wasnt. Bathroom was really small and with a bathtub? (rather place a shower)

8.0 / 10.0

Pleasant stay, if reception could improve the system checking payment.

Breakfast, swimming pool, location and room

The reception confuses with the already paid the hotel room and requests to pay it again and did not let me leave the hotel, despite the fact that the room has been paid already.

10.0 / 10.0

Great!

Everything was great, besides the unresponsiveness of the Reception Desk when we needed to process a payment.

Sending many emails to get a simple confirmation of an inquiry

10.0 / 10.0

We loved the safe and central location of the property.

Pool! Location! Staff!

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