Radisson Blu, Basel





7.9Good
(4,677 Ratings)
"Alles top"
Verified guestDon't miss out! Price and availability may change
4-Star Hotel
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Top-tier experienceA high end property in this area
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Enjoying a quiet location in the heart of Basel, the Radisson Blu Basel Hotel is just a 5-minute walk from the central train station and features a great indoor pool.
Business facilities
Airport transportation available
Concierge services
Free WiFi/internet
Free Parking
Air conditioning
Pool
Non-smoking
Pets allowed
Gym
Heating
Wheelchair accessible
Bar
Spa
WiFi/Internet
Laundry services
Sauna
Ironing facilities
Smoking allowed
Safe
Childcare services
Toilet with grab rails
Accessible by lift
Contactless check-in/out
Housekeeping available
Fire alarm
Fire extinguisher
Cleaning products
$$$$
7.9Good
(4,677 Ratings)
"Alles top"
Verified guestDon't miss out! Price and availability may change
Ratings and reviews
10.0 / 10.0
Alles top
7.0 / 10.0
The bed an the space in the room.
The lighting
The pool and wellness
Parts of it were shut due to Christmas
The pool was cold first day
8.0 / 10.0
The location was perfect for the Christmas markets. The tram stop is a few feet from the hotel entrance, which made things even easier traveling kids and a senior person.
the different floor elevations on the 2nd floor. You had to carry your luggage up and down 5 steps to access elevators.
10.0 / 10.0
Fantastic location close to the old town and Rhine River. The breakfasts were wonderful. Close to fine restaurants . The toy museum was wonderful .
Expensive, as it is in general in Switzerland.
6.0 / 10.0
The hotel is conveniently located between the train station and the city center. The staff is friendly, but slow. We got a spacious room that had all required amenities, including an iron, which is rare.
Unfortunately, being spacious overall is the only good point about the room. The main room has a lot of space, but the bathroom is tiny. Moreover, the shower cabin is leaking so much, that you have to stand in a puddle.
It isn't warm enough in the room and the air conditioner is so loud it isn't possible to leave it at night. Additionally, the soundproofing is non-existent. We heard everyone around us, especially a family with a small and loud child. In addition, I didn't personally like the pillows, so I had a poor sleep there
5.0 / 10.0
Location
Cleanliness
Service
8.0 / 10.0
Very nice and helpful people at the reception!
You could replace the complementary bottles of water in the room every day if they are empty!
9.0 / 10.0
Conveniently close to everything - transportation, shopping, resto/bar, Old Town. Tram station at the front, Bus and a few meters to Basel Central Station. And since Basel is not flat, expect a little elevation but manageable especially from hotel to BCS with a luggage. Pity that we don't have enough time to explore the hotel but would definitely stay here if am back.
8.0 / 10.0
Breakfast was 10pts
Reception and lobby staff was very helpfull nice and kind
Thank you for your chochlate gift
Kids bed is very comfortable
Rein cafe was good.in hotel
Room views
its not as we expected rooms windows looking rooms was uncomfortable
Even they bring choclate there were no tea or coffee in the room not acceptable at this stage i have to ask why there were coffee machine in my room.
Double bed wasnt double it was two beds next eachotber when you go middle it slides to sides there are better ways to make double bed
8.0 / 10.0
Location
9.0 / 10.0
Overall comfort and spaciousness of the hotel, breakfast, swimming pool and spa
I missed a luggage stand in the room.
I would have loved to be able to book for a parking space in the hotel. There were none left when I arrived and I had to park in the public parking (it is less reassuring for the content of the car).
9.0 / 10.0
Room clean and comfortable, breakfast was lovely and we even managed to save some time to use the pool and the sauna which was really great.
Nothing really.
10.0 / 10.0
Beautifully clean, well appointed and helpful staff.
Nothing, everything was lovely
9.0 / 10.0
Hotel was wonderful, rooms gorgeous, staff very helpful would definitely stay again.
8.0 / 10.0
Easy check in ,well received .
The room was Basic.
Im used to Redisson Blu properties being upmarket.This property looked washed out.
The room was so basic ,old and dreary.There should have been two transparent curtains ,there was only one .
The reclining chair made a harsh squeaky noise ,should have been replaced months ago.
The bathroom does not have shower hook ,right outside the shower.
There was insufficient cupboard space for husband & wife to set out their clothing.
The fridge did not have sufficient cooling ,to to keep the diabetic insulin in a cool environment.This fridge is old & delapitated. Should be replaced immediately.
I was allocated room 419.
10.0 / 10.0
Room size
6.0 / 10.0
Room was very nice and spacious, comfy bed
The included guaranteed upgrade was not available, staff offered to add complimentary breakfast to make it even, nice and well received.
The morning after, no breakfast was included, not nice...
8.0 / 10.0
Very plush and up market.
Great location
Swimming pool was cold
10.0 / 10.0
Perfect location
10.0 / 10.0
Convenient tram rides. Nice 4 star hotel
Breakfast is very expensive
4.0 / 10.0
The pool is great, the breakfast is fantastic and the personnel at the breakfast area is very friendly. The rooms are nicely clean and the beds are very good.
We have stayed at this hotel a couple of times because of the pool and great breakfast and I have realised that the reception personnel is mostly unfriendly, when the personnel at the restaurant is very friendly and helpful.
This time we got wrong information on the breakfast time, the phone didn’t work, there was no way to contact the reception by phone shortly after midnight (the one knob dial didn’t work) and when I went down, there was nobody.
The drain in the shower almost didn’t work, so we were obliged to stop the showers in the middle in order to avoid the bathroom from flooding. The hotel information on the TV didn’t function, so to confirm that the breakfast really goes until 11 o’clock on Sunday, contrary to the information we got (after asking) at the reception on our arrival, the only way to assure that we don’t arrive too late for the breakfast, was to wake up earlier.
Basically it is useless to write all this, because I know already that I will get a standard answer about how sorry the hotel is about the inconveniences, but nothing will change.
This time I was seriously disappointed about the service and found that the overall stay was not worth the price.
10.0 / 10.0
I stayed at this hotel for 3 nights, and it was an amazing experience from the moment we arrived. The check-in process was very simple and easy. The staff at the front desk were very helpful and attentive. The rooms are spacious and have good air conditioning. The housekeeping team does a great job keeping everything clean.
The hotel’s location in the city center makes food and transportation very easy to access. The swimming pool is clean and convenient, and the gym is well-equipped.
Overall, we definitely plan to come back next time, and I highly recommend this hotel!
N/A
9.0 / 10.0
The room for breakfast was very nice and comfortable
Limited access to spa in the weekend
7.0 / 10.0
Location , facilities and room size
Housekeeping missed cleaning our room twice and we went those days with no replenishment or tidy. I’m also certain house keeping kept my shampoo, which I came back to claim but no one could locate . I stay in hotels often and the few times I’ve left something , I can come back and the item is in lost of found. While I take responsibility for leaving an item behind , it’s dishonest to keep something that isn’t yours.
8.0 / 10.0
Location is good
The cleanliness in the room could have been better considering the cost of a junior suite we paid for. Coffee splash on floor in living area, tissues in bathroom were empty, overall cleanliness could have been better.
8.0 / 10.0
For a "chain" hotel this absolutely met all my expectations. Hey the room may not have been as quaint or as well decorated as other smaller hotels, but it was large, functional and as pictured. The breakfast was excellent and staff very helpful. Location is great - right next to a tram line down or walking distance to lots of attractions.
7.0 / 10.0
Location
Evening meal was poor/expensive
10.0 / 10.0
Staff were very friendly. I've been provided 2 basel cards to use transportations for free. Excellent location. Everything was just great
Nothing
9.0 / 10.0
Location and vibrant part of the city. Facilities were fantastic
9.0 / 10.0
Breakfast, sauna and pool were all great
We were in a room for three but on arrival there were only two of everything in the room.
10.0 / 10.0
Location, facilities food, staff all excellent
Nothing
1.0 / 10.0
My family and I recently stayed at the Blue Radisson in a junior suite for one night with our one-year-old twin daughters. While the hotel has some positive aspects, our overall experience was extremely disappointing.
On the positive side, the location of the hotel is excellent, as it is close to everything and just one tram stop away from the zoo. Additionally, the staff in the restaurant and at breakfast were very friendly, nice, and helpful, which we appreciated during our stay.
Unfortunately, the positives were overshadowed by several significant issues. We were appalled by the lack of cleanliness and overall state of the room. There was a disgusting odor emanating from the bathroom pipes, and the room itself had debris like wood and paper on the floor (see photos). Several items in the room were broken, including a large hole in the floor and broken wooden panels. There were coffee stains on the wall, which were clearly not cleaned and highlighted the room's overall dirtiness. Our daughters crawled around the room, and their bodysuits ended up with brown marks that disgusted us (see photos). These were not food stains but something they picked up from the dirty floor.
Additionally, there were no slippers provided in the room for the swimming pool, which was an inconvenience. This was another example of the hotel failing to meet the standard we expected from a four-star establishment.
We had requested baby cots from the hotel, and they assured us they had them available. However, if I had known what they would provide, I would have brought our own. One of the baby cots was broken, with foam coming out of the frame. I found one of my babies with foam in her mouth in the morning.
At the restaurant, we found the high chairs to be in need of repair, as the straps to secure the babies were broken, which made them unsafe. This was concerning as our daughter almost fell out of the chair.
1.0 / 10.0
Rooms wee dirty and everything in the room was out of order or service. Employees are rude and ignorant. They want me to pay the fee two times.
8.0 / 10.0
Reception area, staff great, nice indoor pool. Good room.
Room cleaning & restocking poor this time. Bottles of water replenished after a call to reception, but coffee wasn’t. The floor not vacuumed as gritty underfoot, my travel cup & tea bags were thrown away by housekeeping. No English TV channels anymore, just news.
10.0 / 10.0
Nice staffs who could help us for everything include the very comfort and connecting rooms. We ask for late check out on my last day and the staff could help us for 1 room complimentary. This is more than my expectations.
Nothing
7.0 / 10.0
Room was nice and clean.
Staff was accommodating, we were able to check in 30 min early, and they provided complementary breakfast due to broken fridge. Convenient location!
Fridge was broken in the room, and would be great if there was a real coffee maker instead of kettle/instant coffee.
10.0 / 10.0
Very stylish and well situated
Naked and abusive old men in the sauna
7.0 / 10.0
Location - easy access to train station
Renata @ check in was efficient and smiling
Check out staff @ 05:30 am wasn’t exactly with it - maybe in training?
FAQs
Is parking included with this hotel?
Parking is not specified as an available amenity at Radisson Blu, Basel. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Radisson Blu, Basel. Enjoy the water!
Is Radisson Blu, Basel pet friendly?
Yes! This hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at Radisson Blu, Basel?
We found 28 amenities for this rental. This includes business facilities, airport transportation available, concierge services, free wifi/internet, and free parking.
