Secret Suite: a dream came true in Florence





7.8Good
(113 Ratings)
"Location was perfect"
Verified guestDon't miss out! Price and availability may change
8 guests · 2 bedrooms · 2 baths
Great for petsBring all your friends and family, even the furry ones
Well priced for this locationPriced under area average
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Secret Suite: a dream came true in Florence is located in Florence, just a 12-minute walk from Cathedral of Santa Maria del Fiore and 0.7 miles from Piazza del Duomo.
Free WiFi/internet
Free Parking
Air conditioning
Non-smoking
Pets allowed
Heating
WiFi/Internet
Laundry services
Family friendly
Ironing facilities
Safe
Childcare services
Accessible by lift
Key access
Contactless check-in/out
Housekeeping available
Fire alarm
Fire extinguisher
Cleaning products
$$$$
7.8Good
(113 Ratings)
"Location was perfect"
Verified guestDon't miss out! Price and availability may change
Ratings and reviews
9.0 / 10.0
A brilliant location close to the Ponte Vecchio but out of the crowds across the river. A fun spacious apartment with nice bathrooms. Great place for a 3 night stay with adult children.
The steep spiral staircase down to the bedrooms would not be suitable for everybody or oversized suitcases. The street is narrow and a bigger taxi could not access it.
8.0 / 10.0
Location is excellent for the guest house. Property itself is quite comfortable and cozy.
Host is really helpful and nice. She allowed us to keep our bags for couple of additional hours until our next onwards train. This helped us a lot as we had lot of bags and small kid with us.
There is no cellular or wifi reception in inner bedroom. Cellular i can understand, but Wifi should have been atleast present.
There are multiple wifi in the properties but for some reason they don't cover inner bedroom. It was bit annoying to have no coverage completely.
This is not fault of property, but there are lot of steps to reach property quickly. There is alternate route but we had to drag many heavy bags up the slop with additional walking.
5.0 / 10.0
Location was excellent next to Ponte vecchio
Size of apartment was suitable for groups
#1 staircase is a safety hazard for children, where a small child can fall through wide openings down to ground level onto glass table.
Damp air in apartment and didn't know it was ground to basement (cave).
There were no windows.
Host was direct, not very welcoming and too strict with cleaning.
Value for money isn't great. No breakfast available with added chores to take out garbage.
7.0 / 10.0
Centrally located, charming basement. Really nice restaurants a short walking distance away.
Broken aircon. Contacted the host and was told to find the doorman the next day who couldn’t be found. It’s also a bit tricky walking down the steps to the bedroom for my parents in their sixties.
10.0 / 10.0
Location was perfect
9.0 / 10.0
Extremely easy door entry code with keys under mat. Entry was a breeze. This place was literally steps away from Ponte Vecchio. Parking is a bit of an issue, but our host recommended a couple of parking garages..getting to those garages was a bit of adventure though, but well worth it. The rooms were very nice and comfortable, it has a super nice "castle" feel to it. definitely recommend it, and will definitely stay there next time.
This place had everything. nothing to dislike about it.
5.0 / 10.0
The property was well located in as much as it was close to the center of the city and also pretty quiet. There was enough space for the 4 of us, the beds were comfortable, the linens were good. There was plenty of hot water in the 2 bathrooms and there was a full kitchen. There are plenty of good restaurants very close by. BUT .....
The property is on a very steep hill which many taxis would not enter so lugging cases up/down was definitely a problem. Although there is a full kitchen there is no counter space at all. Since we only had breakfast there it didn't matter but cooking full meals would not have been easy. It stated that the apartment was on the ground floor but most of it was actually underground, very little natural light and only 3 tiny windows through which you could see nothing. The description "landmark view; city view" is complete rubbish. You have to negotiate an iron spiral staircase with 19 steps to access the bedrooms, we had to empty our cases upstairs and carry stuff down to the bedrooms as it was simply too dangerous to try and carry cases up @ down. Yet another falsehood in the description "entire unit wheelchair accessible"! The main bedroom had a bathroom en-suite but the other bathroom was at the entry level. They are both nice bathrooms but awkwardly situated. I had deliberately searched for properties with washing machines as we were travelling for 2 weeks. The washing machine listed in the description was actually further down in the communal basement to be used by the building. Inconvenient but OK IF it had been working properly! I had to have the building supervisor rescue my load which had been left sitting in water when the machine stopped. He helped me get it into the second machine which fortunately did work ok. I didn't use the dryer for fear of that not working properly. After a short time we began to notice the dampness in our clothes no doubt due to being underground with no air flow. We did use the a/c and also a fan seemed to help too. We were there for 4 nights and it was ok but in all honesty I can't recommend it to others.
9.0 / 10.0
Very charming and good location
sewer smell in lower bathroom first day; cleared up by next day. Wifi works good upstairs; but very spotty downstairs.
8.0 / 10.0
authentic experience, how apartments were before
on the atrium there were lots of dust and in some places on the floor
10.0 / 10.0
What a fantastic apartment! So beautiful, and so close to all the sights. It is also only 20 mins walk from the train station.
Kitchen area a little bit small, and having to remove garbage daily is a bit painful.
9.0 / 10.0
The apartament is nice, in the city Center, very close to the restaurants.
The owner has too much rules: to Take garbage everyday and also when you leave, no smoking.
The apartament has one separate bedroom and the other 2 bedrooms are in the same room split up by a small wall which doesn’t give you any privacy.
The owner ask to make check out at 10 am, but on booking it s written you can make it between 10-11 am. In the and he let us to leave at 11 after i shown him this information.
10.0 / 10.0
A wonderful apartment in the heart of Florence. Wonderful position and architecture. Very clean and comfortable. Highly recommended!
8.0 / 10.0
Good position, big bedrooms, romantic decorations and we also found fresh drinks in the fridge
the rooms are in the ancient cellars and to go down there is only a narrow spiral staircase
4.0 / 10.0
The location was good. Close to all amenities and attractions.Very spacious apartment.
Owner did respond within a reasonable time to the message about the blocked shower but wasn't fixed for almost 24 hours.
There is an extremely steep hill which the taxi dropped us off at the bottom so had to struggle with bags up the hill. The shower upstairs got blocked after it was used once. Was fixed the following day but the smell was disgusting during this period.so unable to use the upstairs toilet either. The other toilet and shower was accessed through a bedroom downstairs so not ideal.
There is also a musty smell in the downstairs section of the apartment. Didn't like the spiral staircase as couldn't get the suitcases down. The kettle didn't work which I didn't report as was more concerned about getting the shower fixed due to the smell. No WiFi in the downstairs bedroom at all which is not stated in the description.
The outside security door was broken on the day we arrived. It was fixed on day 2 of our stay.
I would not stay here again.
7.0 / 10.0
perfect location
quiet area
close to restaurants and museums
the kitchen is too little and and requires better cookware
we decided to have outside also the morning coffee
9.0 / 10.0
This place is awesome. Absolutely loved it. Great location - we walked everywhere and lovely ambiance. There are grocery stores nearby and great restaurants on the river front. There was a book outlining everything which was extremely helpful. Highly recommend.
5.0 / 10.0
well located , you can reach all well known attractions with in few minutes walk.
Finding the apartment was not easy with the indications given. you should know that there are important stairs to get to the building, so if you have heavy luggage we recommend to drop them off by car, then park in the appropriate place (private parking). the apartment is tastefully decorated .. but there is only one window which is in the kitchen on the ground floor, the bedrooms are in the basement (converted cellar, without any ventilation) the smell of mold especially in the bathroom was unbearable. What we seriously didn't appreciate was the kitchen. There was coffee.. but of very poor quality (which is surprising in Italy), for the rest you have to plan for everything (dishwashing liquid, salt , bottle opener, etc.
6.0 / 10.0
Thank you
7.9 / 10.0
Location was excellent and authentic
2 basement bedrooms very musty. Poor lighting. Main floor bedroom/pullout bed extremely uncomfortable. For a 6 person rental there were only 5 drinking glasses - one of which was a measuring cup!!
7.9 / 10.0
It was good
Air conditioning wasn't good effective.
8.0 / 10.0
Appartement atypique avec beaucoup de charme, très bien situé par rapport aux principaux sites de Florence et bien desservi par les transports
5.0 / 10.0
Miejsce bardzo oryginalne. Dobra lokalizacja w odległości spaceru od ścisłego centrum. Dość wygodne łóżka. Ładne są niektóre stare meble.
Przez cały pobyt nie działało wi-fi, a internet z sieci nie łapie w większości obiektu. Obiekt, wbrew opisowi, nie ma prywatnego parkingu, trzeba wynająć miejsce na jednym z publicznych parkingów za dodatkową opłatą. Telewizor (lub pilot) nie działał. Po przyjeździe okazało się, że brakuje ręcznika dla jednej osoby i dostaliśmy go dopiero następnego dnia. W lodówce (zamrażarce) znajdowały się jakieś rzeczy zostawione chyba przez poprzednich gości. Bardzo mało wolnych gniazdek z prądem. Mimo grubych ścian, w pokoju jest głośno kiedy działa winda lub ktoś jest na korytarzu albo w pralni.
8.0 / 10.0
Locatie direct bij de Ponte Vecchio midden in het centrum van Florence. Overal barretjes en restaurants.
Veel ruimte in appartement: 3 met elkaar verbonden (open) ruimtes met dubbelbedden
Kamer op BG en kelder; in de laatste geen internet.
Grote koffers kunnen niet naar beneden (wenteltrapje).
Appartement was niet schoon bij aankomst. Kon op dat moment niet meer uitgevoerd worden, maar netjes opgelost met een upgrade naar de 3e etage.
Gesproken app-berichtjes van eigenaar hierover waren soms wat lastig te begrijpen.
3.0 / 10.0
BLízkost mosta
Zatuchnuté , netiekla telá voda, neochota prenajímatela , mal som vynášat odpadky. Slabá vybavenost kuchynky.
9.0 / 10.0
Chceme vyzdvihnúť historický podtón ubytovania. Skladalo sa z dvoch poschodí, kde na prízemí bola kuchyňa, jedáleň a kúpelňa. V podzemí sa nachádzali tri spálne, z toho jedna samostatná spolu s kúpelňou. Lokalita blízko starého mosta a historického centra.
V kuchyni na prízemí nefungovalo niektoré kuchynské vybavenie. V spálňach v podzemí bolo počas celého pobytu chladno.
9.0 / 10.0
Väldigt bra boende, centralt i florens, nära Ponte Vecchio
Fräck och spännande byggnad/lägenhet. Två badrum med dusch och toalett.
Något kallt i boendet.
7.0 / 10.0
La ubicación ideal para visitar los principales lugares de interés
Éramos un grupo de 8 personas y el material era insuficiente: 7 tenedores, pocas tazas para desayuno, ...Y no estaba todo demasiado limpio. El check in indicaba a partir de las 13h y tuvimos que esperar a las 14h, supuestamente para limpieza, que es lo único que puntuaría regular. El resto muy bien
9.0 / 10.0
Localização e é amplo!
Pessoas que tem dificuldade em locomoção não pode se hospedar lá pois o acesso para os quartos é por escada.
8.0 / 10.0
Vicino ponte vecchio
Scala a chiocciola assolutamente non adatta ai bambini
6.0 / 10.0
Posizione centrale, 3 letti matrimoniali
Parcheggio impossibile, mancano strofinacci, solo 4 sedie, pochissime tazzine..dotazione cucina da rivedere.
FAQs
Does this property follow enhanced cleaning procedures?
Yes, this apartment has implemented enhanced cleaning procedures and processes to keep you healthy and safe.
Is parking included with this apartment?
Parking is not specified as an available amenity at Secret Suite: a dream came true in Florence. For more information, we encourage you to contact the property about where to park.
Is there a pool at this apartment?
We didn’t find pool listed as an amenity for this apartment. It may be worth double checking if a pool is important for your stay.
Is Secret Suite: a dream came true in Florence pet friendly?
Yes! This apartment is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at Secret Suite: a dream came true in Florence?
We found 19 amenities for this rental. This includes free wifi/internet, free parking, air conditioning, non-smoking, and pets allowed.
