Heeton Concept Aparthotel Edinburgh Queen Street
Top rated by guests





8.2Excellent
(3,776 Ratings)
"The room was so comfortable. lots of space and a good location near princes street. The staff were really nice. It had good amenities."
Verified guestDon't miss out! Price and availability may change
2 guests · 1 bedroom · 1 bath
Guests love it hereGuests give this property a top rating
Great for petsBring all your friends and family, even the furry ones
Top-tier experienceA high end property in this area
Located in Edinburgh city center, Heeton Concept Aparthotel Edinburgh Queen Street offers complimentary WiFi.
Free WiFi/internet
Free Parking
Air conditioning
Non-smoking
Pets allowed
Heating
Wheelchair accessible
WiFi/Internet
Family friendly
Safe
Toilet with grab rails
Accessible by lift
Key card access
Contactless check-in/out
Emergency cord in bathroom
Fire alarm
Fire extinguisher
Cleaning products
$$$$
Top rated by guests
8.2Excellent
(3,776 Ratings)
"The room was so comfortable. lots of space and a good location near princes street. The staff were really nice. It had good amenities."
Verified guestDon't miss out! Price and availability may change
Ratings and reviews
8.0 / 10.0
Great price for the location. Clean and nicely decorated. Staff were helpful
Although the shower was powerful and warm, it did not drain properly. I had to stop the water 3 times during what should have been a 5 minute shower due to the water almost going over the edge. There was also only 2 pillows on the bed between the two of us. I have stayed at the hotel before and there has been 4- I don’t know if this was an error this time but it would have been nice to have the option of an additional pillow in the cupboard if you no longer routinely put 4 pillows out across the bed. There was also no milk sachets- so although the room comes with a lovely coffee machine, kettle and tea bags it doesn’t seem to make sense to provide of all this without the option for milk. There was also a pull out table to utilise the kitchenette facilities however only one fold out chair when there was two people staying in the room. These are small easy fixes which will make a big difference
9.0 / 10.0
Everything was great. High standard of facilities.
Only issue was taps in bathroom and kitchen were a little wobbly and difficult to get hot water - but shower was fine.
8.0 / 10.0
Room was clean and comfortable. Amenities are fine, kitchen was good. Hotel staff were helpful and kind.
Service might be a bit better but no complain. Room might have more amenities, kits (slippers etc). Internet was a bit troubled from time to time.
10.0 / 10.0
The room was so comfortable. lots of space and a good location near princes street. The staff were really nice. It had good amenities.
8.0 / 10.0
Great location on Queen St so very central for everything. 5 minute walk to Princes St. Great to have two rooms in apartment as staying with a 3 year old. Easy check in with iPad . Lovely bright well cared for rooms.
Double bed in property very firm mattress and quite uncomfortable.
Breakfast was complimentary with our room in coffee lounge … cereal and pastries which was nice but no gluten free items provided. my daughter is coeliac and I messaged the day before to inform of this. There only seemed to be one person on duty and stock seemed quite limited. A yoghurt was the only item she could have in the end.
10.0 / 10.0
Perfect location lovely stuff and very clean rooms
Nothing
8.0 / 10.0
Superb location just off High Street. The whole apartment was great for a few days' stay. It was almost perfect except for a few irks below. Otherwise I would've rated it 10.
The shower head could not be opened, why? Weird. Also, I got one in the basement so it was a bit claustrophobic. Didn't I ask for one on the upper floor?
10.0 / 10.0
Great apartment - very clean, modern, and spacious. Great location and only a 10 minute walk to the royal mile.
Parking was a challenge.
9.0 / 10.0
We somehow got an astonishing rate (travelling in January helped!) for a family apartment, for just the two of us, and felt like we had totally lucked out when we opened the door to such a spacious set of rooms - two bedrooms, kitchenette, large bathroom! Spotlessly clean, great quality bedding and mattresses.
Our only issue was a kind of wind tunnel effect due to the courtyard outside our room, magnifying the noise of the wind from an overnight storm. Because this made sleep difficult, we asked for a room change the next morning, and were accommodated with great good grace by the staff. We were really grateful.
9.0 / 10.0
Everything felt clean and easy to navigate. There were multiple washer/dryers at the end of the hall that were free to use. The kitchen had plenty of amenities to be comfortable enough if you were staying for multiple days.
There were bedside lamps by only one bed, which made turning lights off at bedtime out reading before bed difficult. It’s an easy fix and an important one one, especially since the room without bedside lamps is the room with the kitchen, which could be dangerous.
10.0 / 10.0
Good location and very kind and helpful staff. Room was big and the bathroom also. We had a great two days!
9.0 / 10.0
The location and the bed 🤗 We were within walking distance to everything from museums to parks and, the train station.
I was pleased with everything.
10.0 / 10.0
The apartment hotel was great for a family of four. We had all the facilities in the room and the location was great. Check-in process was smooth.
Nothing much to write.
8.0 / 10.0
Location and staff friendliness
The wall thickness isn’t great kept getting woken up by people new room over
10.0 / 10.0
The Canadian receptionist was very polite and so welcoming
Loved the place
10.0 / 10.0
Comfortable and spacious, and very central! The staff were so accommodating and helpful. It’s also dog friendly which is a huge plus!
Thanks so much for a great stay
10.0 / 10.0
Pleasant welcome and bar at reception. My room was a large apartment studio which was very clean and well equipped
Tricky signage to spot
10.0 / 10.0
The front desk staff was really nice and helpful especially Charlotte , she really works hard .
8.0 / 10.0
Comfortable beds
Kitchen was equipped
Great location
Kind staff always available
7.0 / 10.0
Location is great. Smart, comfortable and clean.,
10.0 / 10.0
Clean and they are accommodating
A bit far from center but its okay
8.0 / 10.0
The apartment is part of a very professionally run hotel, and the check-in/out process was very smooth. It is located in a great part of town, with easy walking access to both New and Old Town. The rooms were well refurbished and the place had a comforting feel to it.
The coffee machine in our apartment was broken, and the kitchen was generally lacking. The bathroom was fully accessible, which was nice, but it was prone to flooding.
3.0 / 10.0
Location was good.
Staff attempted to be friendly despite not being able to resolve issues
The hotel could only provide 1 key for 4 adults for the whole of our stay which was massively inconvenient.
Shower gel was empty. Shower did not drain.
Kitchen provided but nowhere to sit/eat so now self catering as advertised.
V poor value for money.
6.0 / 10.0
The property was well located, with easy access to the city centre. The space was generous. It was very affordable, but, in the end we wished we’d paid a little more for better accommodation.
The dull and rather dirty rooms in the basement area weren’t inviting or enjoyable. All a bit tired.
7.0 / 10.0
Great location and decent room
Room has everything as on the pictures, but is older than what it looks like. Quite some noise from the wind (room facing the yard) since the windows could not be closed completely tight.
Compared to what you get, quite pricy.
9.0 / 10.0
Location; free laundry
Nothing
8.0 / 10.0
Large and comfortable room more than adequate for my needs. Quiet and peaceful place to stay.
Staff in reception very helpful with breakfast, check-in and check-out.
The directions and arrangements concerning parking were first class - made things a lot easier for me.
Breakfast itself was a little spartan. On day one, almost all the pastries were gone by 7:40 when I came down. There were a few cereals and a bit of fruit. The staff member did manage to find me some yogurt and was helpful in getting coffee etc.
8.0 / 10.0
Great location, good spacious one bedroom / living room and that they are dog friendly
Kitchen could have a bit more like a sauce pan although upon request they provided
8.0 / 10.0
Check-in was easy, uncomplicated. Friendly staff. Was a little leary after reading some of the recent reviews. Everything was good during our stay.
4.0 / 10.0
The room was very nice, clean, and well-maintained. The hotel itself is attractive, and the location is very convenient.
On the first day and the morning of the following day, there was no hot water. With the cold and rainy weather outside, we couldn’t have a proper shower for two days. Additionally, the mattresses were quite firm.
9.0 / 10.0
Every thing seem great
Nothing was wrong
7.0 / 10.0
Nice bathroom, comfortable bed.
We had booked a studio apartment
There was no mention of what floor we would get.
We wound up getting a below ground level studio that was very dark and dreary. We asked if we could be moved to a higher floor but nothing was available.
7.0 / 10.0
Location-central and very near relative!
Lower floor so quite dark- but room a great size.
8.0 / 10.0
Room and bathroom were a good size, the bed was comfortable, the bar and lounge in the foyer were great, and it was close to all the restaurants in Rose Street.
It was a fair walk to the Castle and the Royal Mile. Decor needs refreshing and the room wasn't properly cleaned.
10.0 / 10.0
Absolutely loved and enjoyed our stay here! Cannot fault anything.
The staff were so lovely, the room itself was very clean and tidy with a small kitchenette and equipped with all the necessary items. We were here for 5 nights so it was nice being able to do a little bit of cooking here.
The location is great. Walking distance to a lot of restaurants and cafes, and also close to Stockbridge Market. We were very lucky with the weather that week and we hardly took an uber anywhere - we just walked.
Will be staying here again for future visits!
Nothing - cannot fault it!
9.0 / 10.0
The beds were comfortable and the location was great , and it was modern and very clean .
The second bedroom had no wardrobe or chest of drawers and that was inconvenient . Only the first bedroom had all the amenities in it .
6.0 / 10.0
Spacious, well decorated. AC worked well. Quiet
Advertised on booking as having a full kitchen but when entered the apartment realised that there was no hob for cooking
6.0 / 10.0
Bathroom mould in the shower, they attempted to clean the black mould but it was a weak effort and they didn’t care , carpet in the hallway was filthy , not impressed with the slack effort from staff
7.0 / 10.0
Location
Value of money
Room size
House keeping lady opened the door while we were sleeping without knocking. So not acceptable!
Moreover, luck of cleaning
7.0 / 10.0
Location. Few minutes away from princess street
Room size
Sweet blonde reception lady "unfortunately I forgot her name"
Cleanness
I can understand not cleaning the room everyday, but not changing the towels nor garbage bags and not vacuuming the hallways for days is way too much!
FAQs
Does this property follow enhanced cleaning procedures?
Yes, this apartment hotel has implemented enhanced cleaning procedures and processes to keep you healthy and safe.
Is parking included with this apartment hotel?
Parking is not specified as an available amenity at Heeton Concept Aparthotel Edinburgh Queen Street. For more information, we encourage you to contact the property about where to park.
Is there a pool at this apartment hotel?
We didn’t find pool listed as an amenity for this apartment hotel. It may be worth double checking if a pool is important for your stay.
Is Heeton Concept Aparthotel Edinburgh Queen Street pet friendly?
Yes! This apartment hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at Heeton Concept Aparthotel Edinburgh Queen Street?
We found 18 amenities for this rental. This includes free wifi/internet, free parking, air conditioning, non-smoking, and pets allowed.
