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Holiday Inn Express Edinburgh City West by IHG

Top rated by guests

Property building

Bed, Bedroom

Lobby or reception

Lounge or bar

Lobby or reception

8.0Excellent

(6,850 Ratings)

"Location perfect. Staff very friendly and helpful Breakfast excellent. Very good value for the money."

Verified guest

Don't miss out! Price and availability may change

8.0 / 10.0

Excellent(6,850 Ratings)

Hotel in Edinburgh

3-Star Hotel

Reasons to book

Well priced for this locationPriced under area average

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

Includes essentialsPets allowed, Air conditioner, Internet / Wifi and more

About this hotel

This modern hotel has a quiet location with easy access by bus to the city center, 2 mi away. It is 5 mi from Edinburgh Airport and offering parking and air-conditioned rooms.

Amenities at Holiday Inn Express Edinburgh City West by IHG

Air conditioner

Pets allowed

Internet / Wifi

Smoking allowed

Parking

TV

Wheelchair accessible

Garden

Family friendly

Map of Edinburgh

city location on map

Nearby attractions

National Museum of Scotland

Stirling Castle

Royal Yacht Britannia

Camera Obscura & World of Illusions

Available Rooms

Things to know

Additional fees to expect

Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Booking.com properties are professionally cleaned after each stay.

Booking feeNo booking fees, easy credit card payments.

Service feeThis helps Booking.com provide a safer and more secure booking experience.

TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.

Customer support

Customer support is handled by our partner Booking.com

$$$$

Top rated by guests

8.0Excellent

(6,850 Ratings)

"Location perfect. Staff very friendly and helpful Breakfast excellent. Very good value for the money."

Verified guest

Don't miss out! Price and availability may change

$$$$

8.0 / 10.0

Excellent(6,850 Ratings)

Hotel in Edinburgh

3-Star Hotel

Reasons to book

Well priced for this locationPriced under area average

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

Includes essentialsPets allowed, Air conditioner, Internet / Wifi and more

Map of Edinburgh

city location on map

Nearby attractions

National Museum of Scotland

Stirling Castle

Royal Yacht Britannia

Camera Obscura & World of Illusions

Available Rooms

About this hotel

This modern hotel has a quiet location with easy access by bus to the city center, 2 mi away. It is 5 mi from Edinburgh Airport and offering parking and air-conditioned rooms.

Amenities

Air conditioner

Pets allowed

Internet / Wifi

Smoking allowed

Parking

TV

Wheelchair accessible

Garden

Family friendly

Things to know

Additional fees to expect

Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Booking.com properties are professionally cleaned after each stay.

Booking feeNo booking fees, easy credit card payments.

Service feeThis helps Booking.com provide a safer and more secure booking experience.

TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.

Customer support

Customer support is handled by our partner Booking.com

Ratings and reviews

8.0 / 10.0

Excellent(6,850 Ratings)

100% verified reviews

10.0 / 10.0

Very good value for the money.

Location perfect. Staff very friendly and helpful Breakfast excellent. Very good value for the money.

Nothing.

8.0 / 10.0

My stay

The staff were exceptionally helpful. Changed my room 3 times without hesitation, or complaints. Beds were comfortable Good location. Close to plenty of shops around you and not too far from main attractions of edinburgh. Had its own shampoo and body wash in the bathroom which was very useful Little snack/drink fridge in reception if you were feeling a little peckish. Clean rooms and basic necessities for your stay

This is from a personal standpoint as I am very particular about my noise when I sleep. 1st room on the 1st floor was very noisy due to being situated very close to the main generators for the AC units. Was reverbarating around the room. Also had an interconnecting door that led to next door (Was inaccessible) but it made the noises from next door very prominent. 2nd room was on the 6th floor and that had the same issue as the first being underneath the generators on the roof. These really disturbed my sleep and I could not switch off 3rd room was located on the 3rd floor, and I could not hear the generators, so I was able get a more restful sleep. Unfortunately during my time at this hotel, there was just too much noise and I could not get a full restful sleep. Again, this is more from a personal standpoint just in case anyone has the same issues as me. I just want to reiterate that the staff did everything they could to make sure my stay was as comfortable as possible.

3.0 / 10.0

Disappointed

The bed was comfortable

Someone elses business in the toilet when I arrived. Unclean surfaces in bedroom, carpet not hoovered properly. The room was extremely cold on arrival, and constant noise from plumbing and heating system all through the night.

8.0 / 10.0

Excellent, apart from the shower cubicle .

Location

The angled shower cubicle, room 204 . Was the smallest and most uncomfortable shower EVER , must upgrade .

10.0 / 10.0

Wonderful and enjoyable

Staff were very welcoming and food was lovely

Distance from the city centre

4.0 / 10.0

You’ll probably be happier staying somewhere else

The location is fine if you don’t mind taking the local 43 bus.

The staff was “interesting” to deal with. The manager was incredibly rude and seemed to always be in a bad mood. I hope she doesn’t treat the employees the way she treated us, though that would explain a lot. The food was incredibly expensive for the microwaved food we got in the evening, but the breakfast was included and tasty enough to enjoy. Wouldn’t stay here again.

8.0 / 10.0

Good

All good.

Pillows uncomfortable Would have liked better selection at breakfast

5.0 / 10.0

Ok

Location

Basic hotel entrance was needing a make over

10.0 / 10.0

I loved to stay there and I recommend my friends and family

Excellent breakfast, the staff are friendly I loved it

9.0 / 10.0

Happy

Convenient location

Nothing

10.0 / 10.0

Really enjoyable stay would definitely book again

Very comfy bed. Helpful staff and lovely breakfast.

7.0 / 10.0

Great value, convenient and friendly

Well positioned with bus stop outside the hotel that provided options for getting into the city. Staff were exceptionally nice and helpfull. Breakfast had lots of choices and well staffed. Great service.

Common areas were well used and it was starting to looked aged. Lifts were slow in the morning. Took me 10 mins to get a lift from.2nd floor.

9.0 / 10.0

Comfortable but over priced

Good location. Nice breakfast. Comfortable room.

Extortionate price compared to other hotels I have stayed at in the Holiday Inn Express chain.

10.0 / 10.0

Very good stay

The location was great and easy to access the Edinburgh City Centre by bus and some attractions also walking distance. The staff are friendly and helpful. The room was clean and meet my expectations.

The breakfast almost the same everyday.

1.0 / 10.0

Not worth it

Nothing

It is a very bad hotel

10.0 / 10.0

Great stay

Very friendly staff, clean rooms, close to bus stop to get into Edinburgh city centre

N/A

10.0 / 10.0

Very helpful and friendly check in.

Excellent location with only a 10 min bus journey into the city centre. Very friendly and helpful staff, they take pride in there work. Breakfast and room was excellent.

Bathroom was slightly tired with few stains on the bedroom carpet.

8.0 / 10.0

Fabulous city break at holiday inn

Great Hotel for the price. All of the staff we spoke to were really lovely - it was only 10 to 15 minutes into the centre of Edinburgh on the bus which stops right outside the hotel. Lovely breakfast with plenty of things to choose from. exceptional view across the whole of Edinburgh city from our floor (4th). Rooms clean and tidy with all the amenities needed.

Nothing to say here

3.0 / 10.0

Don’t go here

Nothing it was terrible

The beds were the most uncomfortable i have slept on Paid 200 pounds a night for a horrible room with the worst breakfast ever

5.0 / 10.0

Ok

Breakfast

Cleanliness and facilities

5.0 / 10.0

Was good until the fire alarm went off.

Simple but clean rooms.

The fire alarm went off really early. I heard this isn’t the first time it’s happened. Really annoying.

6.0 / 10.0

Experience did not meet my expectations

The park area around the hotel.

The breakfast area was crowded and untidy, particularly the chairs, which were often left uncleaned. The breakfast menu was very limited and did not reflect the price paid for the room. The room itself was quite small and lacked basic amenities such as room service and a fridge. Additionally, the hotel does not offer laundry services, which was disappointing and inconvenient. Overall, the experience did not meet expectations, especially considering the price.

6.0 / 10.0

Ok for a quick over night for a concert comfy bed is all u need food get elsewhere.. brekkie ok.. needs improving .. ora

Easy waking to Murrayfield.. 24 hrs bar but u wait about 30mins plus for a drink.. clueless need more training super slow.. room clean comfy bed but that’s about it

I give the property higher marks o ly for comfort of the bed .. the food on other wards was awful.. so sad a hotel with expensive over frozen base pizza hard chicken with onion layered on top is not a way to cut corners. We waited an hour for 2 pizza which were solid over cooked dry and clearly frozen reheated.. we got it refunded ..they even told me the base was frozen.. no breakfast table was set up which would have been nicer self service for everything good juice though.. the breakfast was on really small plates no bigger than a side plate .. so was hard to even out single layer scrambled egg bacon toast bean sausage and hash brown on.. u need 2 plates to eat it easily without over flowing can’t believe they didn’t do fried eggs disappointed. We order snacks in evening a toasty.. cheese n ham it came looked ok got up to the room and wow brick hard uneadible.. we called reception no answer after 30mins had to get dressed again and go down to bar n wait another 30mins .. what if there was an. Emergency.. not acceptable.. bar staff clueless no cash system all card terrible.. again refunded.. bed clean comfy had to ask for more pillows.. as they took ours for kids tiny sofa bed.. toilet is tiny can’t move about .. carpet stained .. bathroom dated needing refurbed.. shower hot cold slow/ low pressure if u turn it up.. stained towels

10.0 / 10.0

Excellent

Everything, Location was great, short bus trip into town, breakfast and dinner were very nice and the room, clean and tidy

9.0 / 10.0

An enjoyable stay.

The hotel was conveniently situated to where we needed to be. The rooms were spacious for 2 adults and 2 kids(15 and 11), although perhaps the sofa bed was a bit too small for our 2 daughters. Breakfast was included and there was a good variety provided.

There was nothing specific that we did not like. If we needed to be picky then I’d say that perhaps the orange juice could be fresh, or the second bed a wee bit wider.

8.0 / 10.0

If you are a light sleeper this isnt the hotel for you, staff are wonderful though

Staff were incredible, went out of their way to help us. 10/10 deserve a raise. Great people.

This has to be one of the loudest hotels ive ever stepped foot in, not just the walls are thin but so are the windows, even 4 floors up it sounded like we had a window open the noise from outside was so loud, and both nights and mornings we were distrubed by our neighbours

7.0 / 10.0

Tired but clean hotel room, breakfast was very good if you can find a seat in allocated area.

The staff were excellent.

Improvements could be made in the breakfast room. Dogs were only allowed (as is right) on the hard flooring. There weren’t enough tables for dog users as non dog users filled these areas. There were plenty of spare tables on the carpeted area not being used. The allocation for dog owners in the breakfast area on the hard flooring area should be highlighted.

8.0 / 10.0

Very Good

breakfast is fantastic and location.

Room is small for family of 4 member and main sofa bed is very bad condition.

10.0 / 10.0

It was great!

Can't tell you how much I appreciated the breakfast being included in the price. And it was lovely - a good variety of options, as well as a good variety of drinks.

Partner said the shower pressure was bad but that's about it.

5.0 / 10.0

Not so good

The location

Noisy room in the mezzanine floor next to the back of house for staff

10.0 / 10.0

Great value for money, highly recommend and quality stay

Very friendly staff, Ethan at check in and Sally at breakfast were lovely and really polite and friendly. Cosy and warm beds. Bus to the city straight outside the door and easy to access. A bit steep if in a wheelchair, perhaps not the ideal location if mobility issues. Toasties were tasty and good choices of food for meals and breakfast

6.0 / 10.0

Excellent customer service

The staff are all lovely. They made the stay extra special. Everyone we spoke to went above and beyond to help us. The room was really cold. And we didn’t like that we couldn’t control the temperature. However, the staff did do everything they could to fix it. The location is pretty good too. Breakfast felt limited but very good value for money overall.

7.0 / 10.0

Functional hotel for a brief stay, lovely staff

I liked the location very hand so we could walk to Murrayfeld Stadium. All staff were really lovely

It cost me nearly £700 to stay for 2 nights, I understand that the prices were elevated as we were Edinburgh to see Taylor Swift but I really felt that this was just pure greed

7.0 / 10.0

Nice clean room, bit far from centre, breakfast below average

Clean room and bathroom

Not very friendly receptionist and breakfast below average

8.0 / 10.0

No comment

No comment

No comment

6.0 / 10.0

Clean, friendly but price more than double usual cost due to a popular Murrayfield concert playing!

Clean and welcoming. Breakfast pleasant. Easy 30min walk to Murrayfield using cycle way behind hotel.

We attended for a popular Murrayfield concert and the pice was £750 per room - the weekend after and the cost would have been £270! The price increase was ridiculous. I felt we were taken advantage of.

7.0 / 10.0

Good hotel but very expensive

Very clean, good location, and friendly staff

Price was very ramped up due to demand for Taylor Swift. Also the rooms were not very well sound-proofed.

8.0 / 10.0

One of the better holiday inns I've stayed in

Nice room size, booked a twin and got 2 rooms instead which worked well for us. Had a nice little gift bag of goodies. Good walking, woodland path, to Murrayfield. Gluten free options at breakfast and happy to prepare separate things from the buffet for you

Noise from other guests and hear water running when rooms above were showing or using toilet flush.

8.0 / 10.0

Overall great stay

Accommodating and professional staff very helpful

Elevators need to be bigger in capacity!! As I notice a flow of guests in and out and when they are checkin and checkout struggle with their luggage bringing them in and out. Elevator need servicing as well.

10.0 / 10.0

Great facility outside the city center

The staff was overwhelmingly helpful. The food service was very good and the bd was very comfortable

There is a ton of construction. Happening in the city which has closed many of the roads. Consequently, it took longer than expected to get to the hotel. Obviously, this is no fault of the hotel but the traveler will need to allow a bit more time to navigate the streets.