University Arms, Autograph Collection
Top rated by guests





8.5Excellent
(1,122 Ratings)
"The staff were amazing. We were looked after very well"
Verified guestDon't miss out! Price and availability may change
4-Star Hotel
Guests love it hereGuests give this property a top rating
Great for petsBring all your friends and family, even the furry ones
Top-tier experienceA high end property in this area
University Arms, Cambridge, offers 192 rooms and suites, with views over Parker’s Piece, historic Regent Street, and the hotel’s inner courtyard.
Business facilities
Concierge services
Free WiFi/internet
Air conditioning
Non-smoking
Pets allowed
Gym
Wheelchair accessible
Bar
WiFi/Internet
Laundry services
Family friendly
Safe
Accessible by lift
Key card access
Housekeeping available
Fire alarm
Fire extinguisher
Cleaning products
$$$$
Top rated by guests
8.5Excellent
(1,122 Ratings)
"The staff were amazing. We were looked after very well"
Verified guestDon't miss out! Price and availability may change
Ratings and reviews
10.0 / 10.0
The staff were amazing. We were looked after very well
8.0 / 10.0
Enjoyed everything except breakfast which was of poor quality and poorly set up
The quality of the food and the tea and coffee were unacceptable for a hotel of this class. Tea tasted of stale water. I was told that the water came out of a machine and not freshly boiled. The pastries were truly inedible -- poor excuse for a croissant and a pain au chocolat. I was also disappointed that all the food was buffet style, again unexpected for a hotel of this class.
8.0 / 10.0
Location
Sat in the bar after breakfast for a meeting but the bar staff were making so much noise it was very hard to hear each other
Room was very hot could not open a window
10.0 / 10.0
Great location and facilities
Nothing
8.0 / 10.0
Location, location, location.
There are very few places like the University Arms in Cambridge so it is a stand out.
We organised 2 rooms and even confirmed everything when we checked in- but the front desk staff put our other party in the wrong room.
10.0 / 10.0
Perfect breakfast
10.0 / 10.0
Truly exceptional!
NA
8.0 / 10.0
Location
Nice bathroom- bedroom basic lots of marks on carpet
8.0 / 10.0
Location. Breakfast, good staff
10.0 / 10.0
Clean, well decorated, staff were very efficient and helpful. Room was spacious with a nice clean bathroom and comfortable bed. The bar downstairs is fantastic! The location is perfect for the city centre. Breakfast was very good.
The tv wouldn’t connect to the Bluetooth in our phones - a very small gripe! Oh and my macaroni cheese from room service was appalling but I got a refund and an apology.
9.0 / 10.0
Fine and elegant historic hotel in the middle of Cambridge, plus the excellent food
Our room only had a view of a rooftop
9.0 / 10.0
Great location & fantastic staff!
Nothing! Had a bit of an issue as room hadn’t been cleaned but the concierge sorted it quickly
6.0 / 10.0
Excellent location, decent size gym, and friendly staff
My room was on the second floor, not much privacy with the excellent Parker’s piece view. Would have liked a higher floor room better!
10.0 / 10.0
I love the scent as soon as you walk through the door.
Its a very beautifull building
1.0 / 10.0
The room we had was excellent. though the water temperature was not hot enough.
Accepting that this was the Friday before Christmas the hotel was rammed. The bar crowded, all sitting areas full, with no area reserved for residents. I was even denied entrance to the dining hall though very early because I had not reserved a table. (Overcome with some verbal demonstration). The food was decidedly average and the service almost comical. The self service breakfast food offering was so poor and our whole experience extremely disappointing for a hotel of this standing.
The one exception being the concierge who could not have been more helpful!
10.0 / 10.0
The hotel is very posh. The staff was awesome. Toby the concierge was fantastic.
No complaints at all
9.0 / 10.0
Super helpful staff. Great breakfast
The beds are a bit hard for my liking.
8.0 / 10.0
Very professional staff
Quiet
Spacious
Clean
Pretty
9.0 / 10.0
Lovely staff on reception
Bar area wasn’t great
10.0 / 10.0
Lovely hotel, clean, comfortable and stylish.
The bar was chaos, , not enough staff and inexperienced. We spoke to people who said they experienced the same last time they stayed. We waited 20 mins to order and 20 mins for the drinks to arrive. It’s a shame as everything else was wonderful.
8.0 / 10.0
Classy
Needs spa, parking expensive
10.0 / 10.0
We've stayed here several times and the staff are wonderful.
Nothing
9.0 / 10.0
Beautifully appointed and comfortable rooms in an excellent location.
9.0 / 10.0
Lovely staff. Beautiful hotel. Clean. Great bathroom. Excellent breakfast
Mattress uncomfortable Poor lighting/no space to do makeup
10.0 / 10.0
Lovely nostalgic venue, exceptional staff
The volume if the music at breakfast. Not really needed as breakfast buffets create their own noise. Prefer to wake up quietly 🙂
9.0 / 10.0
Great location with friendly and helpful staff. Nice room with nice bathroom and shower.
Partner found that bed was too hard for her.
8.0 / 10.0
staff
shower wet bathroom flooor
9.0 / 10.0
Great room, breakfast, location, friendly, accommodating staff...
One sore point - the hard mattress
10.0 / 10.0
Beautiful and charming hotel at great location
8.0 / 10.0
Poor selection of teas at breakfast. Hotel charge extra for anything other than English Breakfast tea.
More information about breakfast exemptions when booking.
10.0 / 10.0
Everything
Nothing
6.0 / 10.0
Location
Bed very hard and not value for money. Parking £41 for 24 hours !
7.0 / 10.0
Very nice breakfast. Convenient parking on site (not cheap but not horrific). Nice decor in hotel. Pleasant common areas. Great location. Friendly staff.
Our room was a bit shabby (though the bathrooms are very nice and large). Feels like they need to refresh. A light wasn't working. Stains on the carpet. Nothing that can't be fixed but for the price, the rooms need to be more plush. There are much cheaper options in or near Cambridge that can more than compete on rooms.
9.0 / 10.0
Wonderful room overlooking the park. Excellent breakfast
Long wait in bar.
8.0 / 10.0
Amazing Bed... great room in general
9.0 / 10.0
Superb renovation, great location, lovely staff
Expensive but worth it for an occasional treat!
6.0 / 10.0
Location
Impossible to get a proper invoice with my name and company name on it (either from the hotel or from Booking). 3 trips to the reception office, several emails exchanged with the hotel (and absolutely no response to my requests from Booking customer service).
FAQs
Is parking included with this hotel?
Parking is not specified as an available amenity at University Arms, Autograph Collection. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is University Arms, Autograph Collection pet friendly?
Yes! This hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at University Arms, Autograph Collection?
We found 19 amenities for this rental. This includes business facilities, concierge services, free wifi/internet, air conditioning, and non-smoking.
