Gonville Hotel
Top rated by guests





8.5Excellent
(3,540 Ratings)
"Very welcoming"
Verified guestDon't miss out! Price and availability may change
4-Star Hotel
Guests love it hereGuests give this property a top rating
Great for petsBring all your friends and family, even the furry ones
Top-tier experienceA high end property in this area
Overlooking the famous Parker's Piece, this 4-star Gonville Hotel is a 5-minute walk from the historic center of Cambridge. Refurbished to a high standard, the hotel offers free high-speed WiFi and on site parking at an additional fee.
Business facilities
Concierge services
Free WiFi/internet
Free Parking
Air conditioning
Non-smoking
Pets allowed
Heating
Wheelchair accessible
Bar
Spa
Balcony/Terrace
WiFi/Internet
Garden
Laundry services
Accessible Parking
Electric Vehicle Charging Station
Family friendly
Smoking allowed
Safe
Toilet with grab rails
Accessible by lift
Emergency cord in bathroom
Housekeeping available
Fire alarm
Fire extinguisher
Cleaning products
$$$$
Top rated by guests
8.5Excellent
(3,540 Ratings)
"Very welcoming"
Verified guestDon't miss out! Price and availability may change
Ratings and reviews
9.0 / 10.0
Our stay here was very nice but by far the best bit was the chauffer driven tour on our last day with Zane it was such a lovely way to round off our stay on a rainy day
We really liked the coffee station where bean to cup coffee was readily available free of charge
We did not eat at the hotel because we pre booked other eateries but i am sure the offering would have been great if we had
i did not like that the upfront £50 being taken from your card and refunded 5 days later
10.0 / 10.0
Very welcoming
Liked everything
4.0 / 10.0
Breakfast service was terrible. It took an hour before I got my cooked breakfast and when it arrived one of the poached eggs was inedible as white was not cooked. Getting a cup of tea was a joke, only one tea/coffee machine which after queuing for ages only dispensed half a cup . Room was ok but overheated even after I turned off the air conditioning. Stop with the Bentley nonsense and get breakfasts sorted. Expected better for £19 breakfast.
Better organisation at breakfast. No one want to wait an hour for cooked breakfast featuring raw eggs. I’d suggest a buffet breakfast but when I tried the buffet on Sunday the bacon was overcooked and they didn’t have enough warming pans so half of the items were just on plates and therefore cold. Please invest in another coffee machine and a tea urn for hot water. It easily sorted!
8.0 / 10.0
Lovely hotel in the centre of Cambridge, very comfortable and quiet room. The staff were very good and the breakfast was excellent with a good variety on offer.
3.0 / 10.0
Nothing, small room despite upgrading, breakfast cold, egg like rubber, not a smile in sight from the staff, wait at reception, wait at the bar and lift not working!!!. All in all not what I expected when paying that sort of price.
Nothing
6.0 / 10.0
Rooms are very nice. Spacious and clean with a great view of the park.
- we were unfortunately awoken at 0745 by housekeeping to see if we wanted the room cleaning
- the shakshuka at breakfast was absolutely terrible. It was essentially luke warm tomato soup poured on top of an over-poached tomato egg. No flavour and presented terribly.
- we were also offered on the day that guests are eligible for a complimentary tour round Cambridge in one of the Bentleys. As we were not made aware of this before, we had already made plans and were not able to make the most of this.
9.0 / 10.0
Very high standards, clean
Beds was very comfortable.
Rooms & hotel was finished to very high standards
Not a thing
Buffet breakfast didn’t have much hot options
7.0 / 10.0
Our breakfast was fine
Didn’t fancy full English- the same food was in the containers for along time without being replenished
9.0 / 10.0
Lovely clean room and areas about hotel. Easy parking. Staff very helpful knowledgeable and courteous. Breakfast quality was good and service was good. We took advantage of Jazz night in bar too.
Nothing
9.0 / 10.0
Location
Exceptionally helpful staff
Breakfast
Parking a little dear.
Lifts not working
7.0 / 10.0
Staff were lovely and very friendly towards our dog. The location is very good.
The room was smaller than I expected, particularly the bathroom. And too hot, as the window didn’t open.
10.0 / 10.0
Lovely hotel with modern facilities. The bed was super comfortable and the room looked out over the Christmas market. Staff were welcoming, helpful and very friendly
Car park was small and full due to an event at the hotel. We had to use a multi-storey car park down the road. Fine if the weather is okay.
6.0 / 10.0
Location was great for the city centre.
Bar was good and jazz very nice.
The lift wasn't working and had been out for some time so we had to carry luggage up 2 flights of stairs and my husband who has a bad hip had to use the stairs every time.
There were no instructions on using the heating in the room and it was too dark to read the panel without a torch.
The wardrobe was very awkward for hanging clothes; the kettle tray had to be removed in order to hang shirts; dresses and coats did not fit into to the wardrobe and there was nowhere to hang them outside.
The bar area was good and cocktails lovely but the bar staff put all of the dirty glasses on the end of the bar which is unsightly and unpleasant.
9.0 / 10.0
From the greeting at check in to the morning of departure, the staff were friendly and helpful. We only had breakfast at the hotel, but that was excellent and I am sure an indicator of the food in general. I wouldn't hesitate to stay again if we visit the area on another occasion.
10.0 / 10.0
2nd time here for our Anniversary. Great staff and facilities and dog friendly.
Food is good but a little restricted on the menu. Breakfast is great.
9.0 / 10.0
Great location, lovely decorated room, jazz piano and singer in the evening, free hot chocolate by the entrance, friendly staff
The soap dispensers weren’t very good at dispensing soap!!
10.0 / 10.0
Great location
Luxury hotel
Excellent staff
Turn down service offered
Luxury bathroom
Comfortable bed
9.0 / 10.0
Staff very helpful surroundings beautiful location exceptional room large
The hotel is used for celebrations weddings ect we stayed in a luxury room with a patio, in front of our room was a tent on night 3 from 4pm in the afternoon people began arriving the party continued with loud music drinking and smoking until 10pm literally just outside our patio (open area chained off so not enclosed) I understand that this happens regularly at this hotel though we had not been made aware of this if we had we would have stayed somewhere else for the night i had to get dressed at 10pm and find the manager and voice my concerns he acted quickly and efficiently which I was grateful for however i was offered no compensation nor was it followed up the next day, I had to speak to the day manager. We travelled from Australia for a trip of a lifetime and paid a lot of money for this hotel stay
They need to advise people staying if there are large groups that way they can decide if they want to stay during this time
8.0 / 10.0
Nice small(ish) hotel in a convenient location.
Would be nice to be able to reserve parking
10.0 / 10.0
Nice interior design and location
Staff very friendly
Nothing
8.0 / 10.0
Location great, staff friendly and helpful
Room wasn’t ready until 4.30pm when check in is 3pm, complimentary drink offered. Coffee machine only, in room and just pumped out water, pod didn’t work!! Additional sachets would be preferable as you could then make coffee with kettle water
10.0 / 10.0
I loved everything about this hotel. The location was perfect, as was everything else. The bed & pillows were the best ever, and we overslept.
Parking charges ... but that is a pet hate of mine !!!
8.0 / 10.0
The room was very nice and the bed was so comfortable. The hotel had a sense of luxury and was beautifully decorated for Christmas. The complimentary Bentley tour was a lovely touch.
Service in the bar needs to be improved, it was too slow with empty glasses everywhere.
The parking was difficult and the addition of a per night parking charge is ridiculous!
The heating in our room was not as effective as it should have been.
10.0 / 10.0
Clean and comfortable rooms
The var shut at 10pm
9.0 / 10.0
Characterful, period, friendly staff. Spacious reception and bedroom.
The coffee machine didn't work. Or maybe user error but we had a good go. Bar closed early in Sunday.
10.0 / 10.0
Perfect location. Hotel looked lovely from the outside and even lovelier once you stepped through the door. Very friendly and helpful staff. Our room was really nice, exceptionally clean and the bed extremely comfortable.
Nothing to not like
9.0 / 10.0
Beautiful hotel. Comfortable rooms, small but perfectly formed bathroom with a fantastic shower. Very nice communal spaces ie lounge and bar areas. Good breakfast and delicious dinner. Lovely, friendly staff.
The only criticisms I have are the poor lighting (difficult to do make-up) and no full length mirror in the bedroom. Having said that the bathroom lighting was fine.
9.0 / 10.0
Location and value for money.
Dining room wasn’t open on the night we stayed. Bar food was available but not a great selection on offer.
5.0 / 10.0
Location is excellent and it is very clean and comfortable
The staff were less efficient or friendly as on previous visits. The room heating was not working properly
8.0 / 10.0
This is a very comfortable and clean hotel in a very central location in Cambridge. Walk to everything!
A small thing but drop in and check out car spaces were inconvenienced by staff detailing hotel cars in that area.
4.0 / 10.0
Location was great. Easy walk
This was an upgraded room I paid for which wasn’t the original room I booked. I took advantage of the additional upgraded room that is spammed via emails once you booked. Totally overrated and unfortunately hated the upgraded room. Dust literally in places where you would expect dust so thought things like this would be easily visible and not problem spot cleaning. Food trays and empty food waste box’s left next to the hotel door. I am assuming only because there was a table left-hand side to door where everyone is placed food on top which STAYED for hours! I would attach the video I recorded of how unclean the bathroom is which I shall do on google reviews but on here there isn’t an option to. I Hated the stay, I wouldn’t go back there but the location was great. Car park was fully each night but wasn’t so much of a problem as there are other locations to park, 7:30am fire alarm also!
8.0 / 10.0
The coziness of the room
The facilities in the room
The kindness of all the staff
The ambience in the hotel
How beautiful the outside of the hotel was
More lighting in the bedroom, was nice of an evening for relaxing but lack of lighting when needed for getting ready etc.
10.0 / 10.0
Perfect location for our visit with car parking on site. Lovely room - very spacious and comfortable. We enjoyed time in the bar with live music before eating in the restaurant - the food was lovely.
Nothing
7.0 / 10.0
Breakfast was ok but buffet was limited. Expect better value for money. Also not necessary to charge for parking at £28 per night. Staff were good and could not do enough.
Being charged for parking.
Restaurant menu was limited. Breakfast was limited.
7.0 / 10.0
Very good location
Was a lovely hotel Quite a bit of noise from other rooms and from outside in the middle of the night
10.0 / 10.0
Hotel was lovely and so are the rooms. Rooms could do with more lighting but everything else perfect.
Extractor fan in bathroom not working
9.0 / 10.0
Beautiful house overlooking the green -excellent food /quiet clean spacious room
Shower didn’t have a separate sprayer for undercarriage cleaning !
9.0 / 10.0
Perfect location. Friendly staff.
Beautiful rooms. Small issue we had was sorted straight away, very professionally.
Main breakfast was a little small.
FAQs
Is parking included with this hotel?
Parking is not specified as an available amenity at Gonville Hotel. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is Gonville Hotel pet friendly?
Yes! This hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at Gonville Hotel?
We found 27 amenities for this rental. This includes business facilities, concierge services, free wifi/internet, free parking, and air conditioning.
