The Borrowdale Hotel

Room was good with decent view- could have done with real milk not dreaded sachets! Glad to see brek had decent jams in Bonne Maman pots! Waiter service at brek was exceeding good, especially Callum: give the lad a rise for his friendliness and quick thinking when I needed a serviette! He made a real difference, bless him. Surprised your papers were Daily Mail and Express- how hotel clientele has changed these days!

Banishing tabloids ( see above) Could have done with getting into my room a tad earlier Did not appreciate being addressed by my surname in welcome email-machines are so cold, and error- prone!

As always here, dinner was quality food, very enjoyable, served by very pleasant, friendly staff. choice of eating in the restaurant, conservatory which opens onto the beautiful garden, or in the bar area. dogs are allowed in the conservatory . Wonderful to see them, they are always well-behaved and lie at the side of their table. We choose conservatory for evening meal and restaurant for breakfast which again is served by the lovely staff. They offer help yourself continental with a lot of choice, then bring toast and preserves, followed by your choice of cooked breakfast. Very relaxing hotel that also offers 3 lounge areas. The location in Borrowdale valley is beautiful, and is also a good base for visiting other areas. Love the place! It is managed well by a lovely, hands-on friendly manager, Maria.

N/A Loved everything.

Good location for walks around the lake, well connected via bus to Keswick and a short drive to access Cat Bells mountain. The room was serviced regardless of the time we left the hotel which was great.

Smelt of dogs as you entered, the breakfast was a bit limited. The room did not have a safe which is inconvenient if you do not wish to take valuables out with you.

Breakfast was nice and staff very tentative. Service for dinner was also very good. Reception and bar staff friendly, helpful and pleasant. Decor generally very good, and clean in communal areas, bar, restaurant etc. Gardens of the hotel were very nice and very well tended too. Powerful shower and comfortable bed.

The bathroom was dirty, with black mould on the shower head, had not been cleaned in months. Ceiling roses of the main light fixtures not secured with exposed wiring. Wardrobe upper cupboard hinge broken. 6 foot piece of architrave missing from around wardrobe frame. Privacy compromised in bathroom, no blind on window. Tipping hazard at the hotel main entrance door, rubber threshold displaced from door trim.