Ramé Suites

The owner was absolutamente atento y servicial! Nos apoyó en todo!! El Check in perfecto. Las habitaciones limpias y cómoda

Nos gustó todo

In nice and quite part of Bergamo, really nice place to be.

Big and clean room. Everything was good. Especially the ladies at the reception were super good. They allowed me to sit for couple of hrs after check out to attend some work meetings. Their gesture is much appreciated.

It was a bit confusing for me to identify the pedestrian gate but found it eventually. Also had some issues getting the door code on mail. Had to call them and then again message on whats app to get the code.

The location was good - very close to the furnicular. It was a secure location

We were not able to access the property until 1 hour after check in time. I had booked this multiple days in advance and completed all check in/payment requests. However we were not provided access codes and no one was answering the phone calls/emails. I eventually got some codes via a WhatsApp message from someone rather rude (it might be down to a language barrier, however not the warmest of welcomes). Once we were in the first night was fine. However as we were leaving on the second day to explore, we bumped into the cleaning team and asked them not to clean. We returned back that night to them having attempted to clean the property. Attempted being the key word! The pillows had some awful stains on, as did the towels. Considering we had asked them not to clean that was not ideal. And to top it all off, I eventually got a reply from the reception team on the day of check out to state that no one works on weekends and they apologise for the delay in response!