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Pinegrove Hotel

Property building, Street view, Location

Food, Breakfast

Pinegrove Hotel Hotel in Carlisle

Pinegrove Hotel Hotel in Carlisle

Pinegrove Hotel Hotel in Carlisle

5.9

(1,352 Ratings)

"Ignore the low reviews! We had a great stay here. Our room was very clean and tidy, a bit dated but nothing wrong with that! Came with complimentary shampoo/soap and tea/coffee/sugar. Bed was comfy an..."

Verified guest

Don't miss out! Price and availability may change

5.9 / 10.0

(1,352 Ratings)

Hotel in Carlisle

Reasons to book

Great price for your budgetOne of the lowest cost properties in the area

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

Includes essentialsPets allowed, Internet / Wifi, Parking and more

About this hotel

An independent, family-run hotel in an extended Victorian home, with many impressive original features. Close to Carlisle city center and the M6 motorway.

Amenities at Pinegrove Hotel

Pets allowed

Internet / Wifi

Smoking allowed

Parking

TV

Wheelchair accessible

Family friendly

Free parking

Map of Carlisle

city location on map

Nearby attractions

Whinlatter Forest Park

Aira Force Waterfall

Available Rooms

Things to know

Additional fees to expect

Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Booking.com properties are professionally cleaned after each stay.

Booking feeNo booking fees, easy credit card payments.

Service feeThis helps Booking.com provide a safer and more secure booking experience.

TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.

Customer support

Customer support is handled by our partner Booking.com

$$$$

5.9

(1,352 Ratings)

"Ignore the low reviews! We had a great stay here. Our room was very clean and tidy, a bit dated but nothing wrong with that! Came with complimentary shampoo/soap and tea/coffee/sugar. Bed was comfy an..."

Verified guest

Don't miss out! Price and availability may change

$$$$

5.9 / 10.0

(1,352 Ratings)

Hotel in Carlisle

Reasons to book

Great price for your budgetOne of the lowest cost properties in the area

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

Includes essentialsPets allowed, Internet / Wifi, Parking and more

Map of Carlisle

city location on map

Nearby attractions

Whinlatter Forest Park

Aira Force Waterfall

Available Rooms

About this hotel

An independent, family-run hotel in an extended Victorian home, with many impressive original features. Close to Carlisle city center and the M6 motorway.

Amenities

Pets allowed

Internet / Wifi

Smoking allowed

Parking

TV

Wheelchair accessible

Family friendly

Free parking

Things to know

Additional fees to expect

Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Booking.com properties are professionally cleaned after each stay.

Booking feeNo booking fees, easy credit card payments.

Service feeThis helps Booking.com provide a safer and more secure booking experience.

TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.

Customer support

Customer support is handled by our partner Booking.com

Ratings and reviews

5.9 / 10.0

(1,352 Ratings)

100% verified reviews

5.0 / 10.0

It was an OK stay for what we needed.

It wasn’t a great location at a great price

The room was ultra tiny. It was also very old looking.

4.0 / 10.0

Disappointing drop in standards from previous stay and will not stay again.

Convenient location (we had stayed before the change of owners) and pet friendly.

Since our last stay there has clearly been cost cutting going on. Fruit juice at breakfast was watered down. Breakfast menu had items on it that were no longer available. Staff were sullen and unkempt.

7.0 / 10.0

Beautiful building very friendly staff & owners

Hotel a bit dated but it is new owners who r really nice and friendly they r doing there best to do the hotel up would stay again

7.0 / 10.0

Comfortable and good value for what we paid.

Hotel in a good location and eating places close by. The room was spacious and very comfortable. Although the breakfast was basic it was nice and well cooked. The toast was lovely. Would we stay here again, yes!

4.0 / 10.0

Disappointed as been here many times

The position is very good when travelling to Scotland

The shower did not work in our room and we found it quite noisy so did not sleep well

2.0 / 10.0

Terrible place dont bother

Nothing

Staff did not have a clue. Bar prices made up single spirit and coke £5 a double £10. Any other drink also £5. Don't speak to you, poor English. Mattress and other rubbish piled up in the side room. Place smells damp and is not clean. Food awful potato and coleslaw salad no spoons etc to eat with. Bathroom is carpeted and smells bad, very very dated. Would not recommend

7.0 / 10.0

Okay for one night

Across the road from a nice pub.

Very dated. The shower wasn’t great.

2.0 / 10.0

Checked out Early - so says it all.

did not have it.

The toilets were gross. The bed wasn`t comfortable. There was snail marks across the carpet - which was very off putting. Checked out early and asked for a refund due to the poor quality but this was not forthcoming.

5.0 / 10.0

Fair value

It was fair value for money. Room was a single, not ensuite though supposedly a bathroom nearby was exclusive to the room. An economical place to stay in the city

Very basic accommodation. No frills.

1.0 / 10.0

Fire risk and bad breakfast.

Nothing

I know it's an old building but the decor could be updated tastefully and snelled of cannabis! I'll give you 1 free tip mr hotel owner, if you're not going to stop people from smoking in their rooms you might not want to prop all the fire doors in your escape routes open!! Room was advertised with a double bed yet it was 2 singles pushed together so couldn't sleep in the middle kettle was full of black limescale bits which ended up in my cup so from that point on i was not goingvto use the kettle!. Breakfast was really poor with what seemed like cheap produce with 1 overcooked dry bacon, 1 cheap sausage, 1 overcooked fried egg (wasn't given any other option, 1 hash brown, what looked like 2 mushrooms chopped into 4, a tiny tomato and a thimble if beans! Very disappointed!! For the price you charge you offer the least and worst breakfast than hotels considerably cheaper!!!

10.0 / 10.0

Ignore the low reviews!!

Ignore the low reviews! We had a great stay here. Our room was very clean and tidy, a bit dated but nothing wrong with that! Came with complimentary shampoo/soap and tea/coffee/sugar. Bed was comfy and room was spacious, shower worked nicely too. Staff were really friendly and helpful. We had breakfast in the morning, chef was very nice and we could choose what we wanted to be cooked for us and even gave us a sausage for our dog. Breakfast came out quick, was hot and very tasty too. Very much worth the price!!

8.0 / 10.0

Good stay over coming down from Scotland

Quiet location,Motorcycles parking furter from road on their car park tucked away from view.We had basicaly bikes under window room 14.Kettle coffe,tea,hair draier in room.Friendly staff. Bar good.Almost every drink is £5. Big TV in lounge.English breakfast smaller size but good.Value for money and would come back again

No toilet brush in bathroom and window frames area had mold on them.Mattresses bit soft but ok. Quite firm pillows but if u knackered it doesen't matter.Property dated but functional.

3.0 / 10.0

It was an ordeal. We couldnt wait to leave.

The bed was reasonably comfortable.

The stairs were covered in threadbare carpet. The room smelt bad, despite the fact that the window had been deliberately left open, so the room was freezing. The room was not very clean and there was dodgy wiring everywhere. The bathroom was grim and needed complete redecoration to make it useable; one of the taps was missing and the shower had dirty grout and neither of us could face using it. The walls were paper thin and we were woken up multiple times by slamming doors, coughing and talking in other rooms. In the morning the entire hotel stank of fried eggs and we could not face trying to eat breakfast with the smell, so just left.

6.0 / 10.0

Not the best but there is hope

It's a lovely old house with amazing tiling in the hall and the downstairs is quite nice. The owners have only just taken over a month ago and asked us for opinions on things that need to change. They are doing a big refurbishment but obviously that will take time. He said if you come back next year you will see a vast improvement.

It wasn't particularly clean. The beds were fine though, The bathroom had no ventilation at all. The walls were very thin so you could hear neighbours talking. Our room was across the yard from The Cottage and some guy stood outside The Cottage smoking and coughing his guts up at 5am. One bit of carpet in the hallway was threadbare so was a bit of a hazard. Our friend's 'accessible' room had an over the bath shower which she couldn't access.

7.0 / 10.0

Good budget hotel

We were upgraded for a larger room, thus not sure if the booked one was competely nice Staff tries their best Free parking

Full English breakfast is ok but two toasts for two people is not enough. Dislike served instant coffee. No place to put toiletries in shower cabin

1.0 / 10.0

Felt dirty following this stay.

Nothing

The building was dated and dirty. The bedroom and bathroom smelt musky and had marks on the walls.

5.0 / 10.0

Carlisle

Exterior of building lovely. Good location

Poor facilities. Some areas unclean. Generally run down. Complimentary breakfast wasn't available on first morning due to full dining area and one staff member dealing with it in the room.

1.0 / 10.0

Dirty smell of cooking oil on entering pillow about 1” thick more pillows in the wardrobe no cases on sticky bathroom fl

Nothing

Everything

5.0 / 10.0

A very tired property needing a major update.

Adequate, no frills.

Only guests there in a huge old house.

2.0 / 10.0

Will not go back. The basics of hygiene are not being carried out.

Very little

Dirty rooms, carpets need cleaning, daily room housekeeping not conducted, dirty glasses and cutlery in the restaurant, cereal containers empty except for dust, £5 charged for one 30cl bottle of standard lager, and overly greasy breakfasts served. Dirty plates and laundry strewn in the corridors.

6.0 / 10.0

It was what we expected for the price. The only issue I have is that I accidentally left my brand new charger and plug i

Good location as on main road into the town and had car parking

It’s very tired

10.0 / 10.0

Isle of bute trip

Very comfortable stay... lovely welcome and homely feel. Great friendly staff. Would definitely stay again. Thank you.

All great.

9.0 / 10.0

nothing to say except we would gladly stay there again.

Very professional and polite people , just off the motor way . with parking . Loved the breakfast .

Perhaps another slice of toast , with the breakfast , but thats just me .

3.0 / 10.0

Adequate

Lovely old building and convenient location

There was a party downstairs until stupid o’clock in the morning which kept my child awake. Had I been forewarned about this I would have booked elsewhere. The room was quite shabby but the hotel only has 2 stars so not unexpected

3.0 / 10.0

For relex

No at all

No

1.0 / 10.0

Never again

The stain glass window

Everything. It was dirty, spiders everywhere (dead and alive). Bed was very uncomfortable. Animal hair all over sofa. Hot tap not working. Water left in kettle. Out of date drink sachets. Guest information stuck in draw due to something either sticky or questionable. Stair carpet threadbare and one of my family walks with a stick and neatly slipped and fell. If we had the money we would have walked out but unfortunately could not afford to do this. We were a party of four in 2 rooms and not one of us washed as bathrooms were disgusting. Would tell people to avoid this ‘hotel’ at all costs.

1.0 / 10.0

wouldn’t recommend.

located right next to city centre, bus links frequently

it was disgusting. There was bird feces on the furniture and was generally unhygienic.

3.0 / 10.0

Terrible

Nothing

Microwaves fridges windows not clean and the prices of drink and breakfast was shocking was a lot cheaper over the road the pub also no evening meals for a hotel shud have meals on at a reasonable price.also carpets was agrace ripped in some places

2.0 / 10.0

Faulty towers - I would not use again

It had parking and was only a stopover It was dog friendly The guy on reception was friendly There was a nice little pub across the road - dog friendly clean and food was good

Very out dated - Not clean - alarm went of early morning Said there was no charge for dogs then charged £20 Although the guy in reception said they will be revamping

3.0 / 10.0

A never to be repeated experience

Breakfast was passable Excellent parking space

The bedroom was the worst hotel accomodation I have ever stayed in. The carpet was a disgrace, the grouting in the shower was heavily moulded. The bed was hard and lumpy. Sound proofing was virtually non existent. I would like to hope there are better rooms. Others which I saw into seemed more comfortable. The single accomodation was far from cheap and I cannot express my disappointment strongly enough.

1.0 / 10.0

Stay here if your poor only, it’s bad

Bad

A sh”t hole

7.0 / 10.0

Stop off point before Scotland

Location convenient for onward journey to Scotland. Good breakfast Room nice and quiet Parking available to front and rear, but not secure but no issue parking two motorbikes, which were well hidden by other vehicles Pub across the road did decent food. 10min walk to Halfords / B&Q if you need anything

Hotel is tired but perfectly serviceable Check-in initially asked for booking reference, and then just asked for surname and happily proceeded with that

8.0 / 10.0

good stop off place

location

beer prices

10.0 / 10.0

The property was as described.

Ideal for someone working in the area who needs somewhere economic to stay between work engagements.

8.0 / 10.0

Pinegrove hotel

It was very quaint and comfortable

Nothing

7.0 / 10.0

Beds clean and comfortable, breakfast was lovely. Hopefully after the renovation work is complete it will improve the am

An old building which the owners are attempting to restore so plenty of building character

Outdated, needs a lot of TLC which the staff said was in progress but I didn’t see anything being done

1.0 / 10.0

Avoid at all costs. Rude owner and the most dirty and run down hotel I’ve seen

Nothing.

It was dirty, run down, small rooms. We were given a room in ‘the cottage’, which was appalling. The blind had broken so we were told we couldn’t touch it (and would have to sleep with it open). The bed had collapsed so wasn’t level. The shower was dirty and the door didn’t close. The owner offered us another room which was equally dirty and poor so we refused, and he refused to offer even a partial refund, and was then insulting towards my partner. We booked a nearby airbnb and left.

10.0 / 10.0

A gem hidden away from the hustle and bustle of the town

Nice and quiet

N/A

2.0 / 10.0

The grubby version of Fawlty Towers, Carlisle (or maybe not even that good!)

The property was conveniently located.

The whole hotel was grubby! There were dead insects in window sills, piles of dirty laundry (towels) waiting to be washed left in hallways, papers from previous guests left in the room, room carpets on hoovered properly, bits of something that I didn’t investigate in room drawers … I could go on, but I don’t think I need to!