Ox Hotel Carlisle





6.7Average
(1,697 Ratings)
"Ox Hotel Carlisle is in a great location, a short walk to the city centre. Our room was excellent and staff were courteous and helpful. Breakfasts were good."
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3-Star Hotel
Great price for your budgetOne of the lowest cost properties in the area
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Includes essentialsFree WiFi/internet, Bar, Smoking allowed and more
Located in Carlisle, 23 miles from Askham Hall, Ox Hotel Carlisle provides accommodations with a fitness center, free private parking and a bar. This 3-star hotel offers a 24-hour front desk and free WiFi. The hotel features family rooms.
Free WiFi/internet
Free Parking
Non-smoking
Gym
Heating
Bar
WiFi/Internet
Family friendly
Smoking allowed
Key card access
Housekeeping available
Fire alarm
Fire extinguisher
$$$$
6.7Average
(1,697 Ratings)
"Ox Hotel Carlisle is in a great location, a short walk to the city centre. Our room was excellent and staff were courteous and helpful. Breakfasts were good."
Verified guestDon't miss out! Price and availability may change
Ratings and reviews
8.0 / 10.0
Location, parking, staff great. Spacious halls and excellent communal facilities- perfect for pit-stop as great motorway access:
Some people might want a lift.
7.0 / 10.0
Good location
Food available in the evening would be good
7.0 / 10.0
Locality
No bin in the room
10.0 / 10.0
Ox Hotel Carlisle is in a great location, a short walk to the city centre. Our room was excellent and staff were courteous and helpful. Breakfasts were good.
Everything was to our liking.
10.0 / 10.0
Extremely warm welcome from guy at reception 😊 room was prepared really well and well decorated, clean and comfortable. Nice and quiet and all facilities were beyond expectations. Will definitely stay again!
Only grievance was the toilet seemed to be coming away from the wall but bathroom was spotless
2.0 / 10.0
Nothing.
The beds were so uncomfortable, we all had the worse night sleep ever
10.0 / 10.0
Hotel is lovely . It’s getting done up gradually . Staff are all friendly . Room was clean . Bar was great atmosphere . Price off drinks were good . Carpark was fine ,It was great it was free . Great location not far from town . Would stay again .
Nothing
1.0 / 10.0
Blood stains, roaches and moth, snots on the wall.
This is how rooms look like.
Everything
8.0 / 10.0
It is cheap, but has gone up 20% in price
There is a lot of holes in the car park, so beware. And the hotel is out of date but he’s getting done up slowly
10.0 / 10.0
Service was very good the staff was very friendly and helpful we enjoyed the breakfast
Nothing we will stay there again
8.0 / 10.0
Quite at weekend better for me
No kicken open
1.0 / 10.0
The staff I’m afraid was the only appealing factor here ..sooo much needs done to this hotel to bring it back to life ,full refurb ,it’s 2026 not 1966 💯🤷♂️👍
Run down,decor appalling,paper thin walls ,rooms need serious attention..
10.0 / 10.0
Friendly staff and exquisite room.
Nothing to complain about
10.0 / 10.0
Staff always friendly
And happy to help
Nothing
8.0 / 10.0
Cost and location of the hotel works so well for my trips to Carlisle. Its neat and staff are friendly and always helpful.
No comments
1.0 / 10.0
Nothing.
Please don't advertise this hotel on your website.
They are a disgrace to how they treat customers.
Everything is poor.
They charged us £200 extra for parking on top of the stay.
1.0 / 10.0
Argued about letting me lock a high value bike
Because I moved it back they rudely awakened up to tell me I’m banned get out just after I paid for another night the room was dirty bedding had stains on it the also got me arrrested for arguing for a refund and pushing a leaflet stand over absalout horrible management do not stay here More time u will come home with bugs
Staff the hygiene
10.0 / 10.0
The location was central to all tourist attractions! Shops and shopping aplenty! The bar was reasonably priced and spacious! A relatively modern and free gym! The room and Bedding were clean with loads of piping hot water, for the huge bath!
Nothing, really!
7.0 / 10.0
Handy stop over. Comfy room. Lady on bar and reception was very friendly
3.0 / 10.0
The staff was rude !! Very u helpful the lights in bedrooms didn’t work heating didn’t work no hair dryers or irons available, no staff on the bar had to keep going to reception if we wanted a drink , the toilets in the bar were awful and unclean
5.0 / 10.0
Decent location in Carlisle, not far from shops needed and short distance to City centre
Room was very outdated, Bed was uncomfortable, stained quilt, hairs found in the bathroom, dusty around the bed tables.
Booked a breakfast for Sunday morning £7.99 per person ( there was me and my 5 year old ) 8am it was suppose to open and be ready… didn’t get any hot breakfast until nearly 8.30… the hot plate was coming out bit by bit, very slow chef and service.
6.0 / 10.0
Look un appealing big holes in carpark
5.0 / 10.0
I lived next door to the hotel for many years in the recent past and am well aware of it's recent chequered reputation but after reading the recent reviews on the site I was happy to use it as a crash pad after a late night arrival in Carlisle by train. The hotel is well lit with plenty of parking and very well located for use by car or train (10 minute walk). Despite the location on the edge of the city centre it is usually very quiet. Although very tired (as expected) the cleanliness of the hotel and my room was fine. The lifts appeared not to be working but the gym did appear to be available. There used to be an excellent spa/swimming pool but it wasn't clear whether that was also still in use.
The current clientele (crew van workers and half way house clients, so far as I saw) are early risers and can be night workers. The walls are thin and the hotel pipework noisy. Therefore I was woken in the early hours by a neighbour getting in and early in the morning by the hotel infrastructure. The bed was basic but I slept OK and while the sheets were small and the duvet thin the room was perfectly warm enough to sleep well. There was no noise overnight from the occupants elsewhere (and even in it's darkest hours in the past the hotel was always very quiet).
3.0 / 10.0
Not much
1 of the girls room was extremely smelly cigarette smoke and general look of the place very run down
8.0 / 10.0
Read the reviews prior to arrival, but after checking in was happy with the cleanliness of the room, quality of the bedding and towels. New bathroom was great and nice and warm in the room.
Food was not available on the night of my stay, but the staff were happy to allow deliveries.
All in all great value for money and free parking.
The reviews online are harsh for the cost of the accommodation
The Hotel does look a little dated in the corridors, but this was not an issue for me.
8.0 / 10.0
It was good for the price
10.0 / 10.0
Everything
Would have liked contilnentill breakfast, iwas bit late down
10.0 / 10.0
Excellent value for money. Very friendly and helpful staff. V.quiet. Comfy bed. V clean. Q. Spacious rooms.
Bed needed mattress covers under the sheets
7.0 / 10.0
Excellent value and handy for charging up the car
It is not dog friendly but there seems no reason why it couldn't be.
4.0 / 10.0
No bath soap provided.
Top part of the window was left open and cannot be closed. (Security concern) Roo 141
No side fridge to keep water or deink
7.0 / 10.0
Staff were friendly and helpful..hotel was clean and room a good size.
Could have done with a bit of colour on the walls rather than plain white but overall ok. Shower was fine.
Parking was good.
No battery in TV remote.
6.0 / 10.0
The staff were friendly and helpful. The room was a bit small for the 3 beds in it, but the beds were comfortable.
We were within the time for breakfast, but it was a buffet and cold. There was no staff on hand to ask or help. The selection of hot drinks was poor
6.0 / 10.0
Great value for money . Has everything you need for not much
Room 177 very hot , stayed twice and both times very hot
1.0 / 10.0
Breakfast was good and value for money. The staff were great and we could see that they tried their best in a situation of a hotel which was so run down and they were probably aware of.
Run down with lack of maintenance
7.0 / 10.0
Location was convenient for us. and breakfast was good.
Nothing specifically.
9.0 / 10.0
The cooked breakfast food was good.
The room was comfortable and roomy
I would have liked some fruit and yoghurt offered at breakfast
3.0 / 10.0
The beds were comfortable
It was a very run down place not very clean no chance of sleeping though as there's assorts coming and going most of the night. Banging doors, cars flashing lights as if notifying people about something 🤔 talking loudly kids screaming a total no no. Avoid it.
8.0 / 10.0
Simple, clean rooms and bathrooms, with everything you'd expect; fluffy towels, crisp sheets, and the basic kettle, coffee and tea on the desk.
Not a problem for us early risers, but noticed breakfast only runs till 9 and some of the dishes were empty and not refilled around 8:15 already, so possibly reconsider having breakfast here if you like to sleep in.
8.0 / 10.0
Full English, cereal,toast,fruit juice and tea and coffee,absolutely fine for me, 25 minute walk to both rail and bus stations and friendly staff
As others have said,the decor is dated,but it's clean and comfortable bed,so no major issue for me personally.
1.0 / 10.0
Phonecall earlier in day saying room booked had something wrong so moved to different room. Given complimentary breakfast which was ok
Room not ready on time. Given complimentary free drink
Communal area and reception dirty, windows not clean. Staircase very dirty
Room very hot and windows not openable more than a small gap
Kids on bikes riding around cars in parking lot
Massive potholes in parking area/road
1 out of 3 lights in bathroom working
Plug didn't fit in sink so didn't hold water
No coffee, sugar, tea. Had to ask to get.
No shampoo
Desk in room broken and chipped
Tv only static, no channels stored or available to store. When complained, receptionist said she can't have it fixed as "too late in the day".
Mattress rock hard, the other one sunk in the middle.
FAQs
Is parking included with this hotel?
Parking is not specified as an available amenity at Ox Hotel Carlisle. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is Ox Hotel Carlisle pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Ox Hotel Carlisle?
We found 13 amenities for this rental. This includes free wifi/internet, free parking, non-smoking, gym, and heating.
