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Pinegrove Hotel

Meeting facility

Single Room | Individually decorated, individually furnished, desk, iron/ironing board

Standard Family Room (Sleeps 3) | Individually decorated, individually furnished, desk, iron/ironing board

Shower, free toiletries, hair dryer, towels

Standard Family Room (Sleeps 4) | Individually decorated, individually furnished, desk, iron/ironing board

7.0Good

(191 Ratings)

"Everyone was so kind, and I can't wait to see what they do with the improvements! I will be back."

Julia

Don't miss out! Price and availability may change

7.0 / 10.0

Good(191 Ratings)

Hotel in Carlisle

3-Star Hotel

Reasons to book

Well priced for this locationPriced under area average

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

Includes essentialsPets allowed, Internet / Wifi, TV and more

About this hotel

Hotel in Carlisle with free parking
This smoke-free hotel features a bar/lounge, free self parking, and free WiFi in public areas. Other amenities include a banquet hall.
Pinegrove Hotel offers 24 accommodations with coffee/tea makers and hair dryers. Each accommodation is individually furnished and decorated. Flat-screen televisions come with digital channels. Bathrooms include showers and complimentary toiletries.

This Carlisle hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

Amenities at Pinegrove Hotel

Pets allowed

Internet / Wifi

TV

Wheelchair accessible

Family friendly

Free parking

Map of Carlisle

city location on map

Nearby attractions

Whinlatter Forest Park

Aira Force Waterfall

Available Rooms

Things to know

Additional fees to expect

Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Hotels.com properties are professionally cleaned after each stay.

Booking feeNo booking fees, easy credit card payments.

Service feeThis helps Hotels.com provide a safer and more secure booking experience.

TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.

Customer support

Customer support is handled by our partner Hotels.com

$$$$

7.0Good

(191 Ratings)

"Everyone was so kind, and I can't wait to see what they do with the improvements! I will be back."

Julia

Don't miss out! Price and availability may change

$$$$

7.0 / 10.0

Good(191 Ratings)

Hotel in Carlisle

3-Star Hotel

Reasons to book

Well priced for this locationPriced under area average

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

Includes essentialsPets allowed, Internet / Wifi, TV and more

Map of Carlisle

city location on map

Nearby attractions

Whinlatter Forest Park

Aira Force Waterfall

Available Rooms

About this hotel

Hotel in Carlisle with free parking
This smoke-free hotel features a bar/lounge, free self parking, and free WiFi in public areas. Other amenities include a banquet hall.
Pinegrove Hotel offers 24 accommodations with coffee/tea makers and hair dryers. Each accommodation is individually furnished and decorated. Flat-screen televisions come with digital channels. Bathrooms include showers and complimentary toiletries.

This Carlisle hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

Amenities

Pets allowed

Internet / Wifi

TV

Wheelchair accessible

Family friendly

Free parking

Things to know

Additional fees to expect

Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Hotels.com properties are professionally cleaned after each stay.

Booking feeNo booking fees, easy credit card payments.

Service feeThis helps Hotels.com provide a safer and more secure booking experience.

TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.

Customer support

Customer support is handled by our partner Hotels.com

Ratings and reviews

7.0 / 10.0

Good(191 Ratings)

2.0 / 10.0

Bedroom very dated. Corridor smelled of cigarettes . Dining Room was grubby. Was asked 4 times what I wanted and it was still wrong when it arrived. Also asked for a pot of tea and was brought a ‘builders’mug of tea with milk in it. Hotel very dated.

5.0 / 10.0

Basic but clean, comfortable bed. Great service, accommodating and friendly. Good breakfast.

3.0 / 10.0

We had a comfortable stay, bed was clean and comfortable, however never had 2 pillows in one case before… !! Unfortunately we had a snorer below but heyho, the shower didn’t have much pressure but towels were nice and it was good to have shower n shampoo… but no conditioner but the use of a hairdryer was good 👍 breakfast was ok, overall good 2 star hotel thanks for having us 🙏

1.0 / 10.0

Hair in my shower, bed was not comfortable. People living in the hotel. Smoking where you want to access rooms. The level of upkeep in the photos is not representative of how the hotel is currently.

2.0 / 10.0

The shower didn't work and there was no one in the building to help. The phone numbers listed, there were 2 similar with a single number changed looked like it was a typo, but that didn't matter because both numbers were not connected, completly useless no way of having a shower that morning. Also the kettle was dirty and the kettle lid had a crack in it that was probably dangerous.

5.0 / 10.0

Very friendly and comfortable

4.0 / 10.0

Decent room, clean and perfectly serviceable, plenty of hot water for showers. Much better than some of the reviews make you think. I guess it depends what you're used to? Breakfast was good as well, cooked to order, served on a hot plate, decent quality and quantity. While I might not bring my wife here for a romantic weekend, I'd be more than happy to stay with mates or for a work trip, so will be back in future when I'm in the area.

1.0 / 10.0

The hotel made us give loads of personal data ahead of time (photos, driving license images etc) and gave a key code to access keys but there was a reception. There seemed to be a bar but it was pumping loud, awful music so we didn't investigate. The room was horrible, old and poorly maintained. It was horribly hot with weird poor quality furniture in odd places (they clearly wanted a wardrobe but had no space so it was up against the entrance door.) what a shame as the exterior was immaculate.

3.0 / 10.0

The outside of the hotel is ok. Walking in and to reception we started to get an air of faded gradiour. Quality tiles but a feeling of it all being rather tired. We made our way to room 27 and found this was down a side corridor. The room was adequate but again felt very tired. Tiny flat screen TV about 18"! Bathroom had some black mould in. Shower was an old electric one. Furniture dated. Overall it just felt very 80's and needing to be smartened up. But it was adequate and the beds were comfy enough. Breakfast was ok, nothing special, but again adequate. There was muesli, cornflakes. bran flakes and I think something else, jugs of orange and apple juice and a cooked option. The menu had kippers on it with a sticker over it, just indicative of the tired nature of the hotel. This hotel needs bringing into the 21st century. I believe the current owner bought it 2-3 years ago but from what we saw hasn't invested in it. It's a shame as it could be much nicer, but probably needs a good but of investment in new bathrooms, decoration, carpets etc.

8.0 / 10.0

A choice of dining options within easy walking distance. In spite of a somewhat run down appearance the Pinegrove offers great value accommodation with the essentials provided (comfortable beds, decent shower, TV, kettle with tea and coffee in the room).

1.0 / 10.0

Horrible

4.0 / 10.0

Family of 4 (adult children) stopped here for a night on our way to Edinburgh. The hotel was redesigned to a hotel in the 1980s from a historical building from the 1880s. Decor is original from both centuries. It is in need of major updates. However, beds were fine and shower worked ok. The walls are thin and we were happy our neighbors didn’t talk loud all night. I’d keep searching for another spot if I were you, but the stay here was adequate.

5.0 / 10.0

Very welcoming staff, who went out of their way to accommodate us with a late check-in and check out. My children really enjoyed our stay in this cosy hotel in Carlisle!

1.0 / 10.0

I checked in on the 22nd,this hotel needs condemning holes in the wall shower that can only be described as a minging. It felt overwhelming to spend any time in the room so I left within a hour and found a Days inn which was 100% more in keeping to how a hotel room should be,very disappointed with the experience and would not stay at this hotel ever again in the future.

1.0 / 10.0

From the start to the finish, this hotel is horrible. the receptionist kept saying the place was getting refurbed, but clearly we didnt get a refurbed room in the roof for a family of 3. Smelt bad, looked bad, felt bad. Didnt get to try the free breakfast as we couldnt get out of there fast enough, didnt want skirvy. The shower had cobwebs within arms reach & on the ceiling above, we could clearly see 2 dead mice & a dead bird.

3.0 / 10.0

Lovely big room and bed was very comfy. However, cleanliness let it down. We had someone elses towels left hanging on bathroom door and the bin was filthy inside. Also, surprised no mattress protector.

3.0 / 10.0

.

2.0 / 10.0

Booked a single room. Very small, no table or chairs, bathroom and toilet across the landing, very dated and run down. Would not stay again.

4.0 / 10.0

The gentleman checking us in was super nice and hospitality. Breakfast was delicious, minus the instant coffee. Our family room was basic but had everything we needed. The shower was interesting to use.

2.0 / 10.0

rooms had a smell and felt generally dirty

1.0 / 10.0

RIP off hotel, clearly double booked the room and failed to honour the booking with hotels.com that was made months in advance of the rat run the wall ultra marathon race. Profiteering….claimed to have no relationship with hotels.com, no evidence of the booking except on review I found an invite on the hotels.com messaging service for online checkin. This caused a great deal of stress for myself and my wife to find alternative accommodation in an over booked town. Luckily we found a pub, 25 minutes away……

5.0 / 10.0

Really friendly excellent staff, who were very helpful.

8.0 / 10.0

Staff were very polite, but the breakfast was average and a little greasy, but they were very attentive. The facilities were very dated and our window didn't shut properly and there was not another room for us to go to, not a massive issue in the end though as it was pretty quiet outside. Overall was a pleasant stay and would stay again, I would recommend maybe some uniforms and some modernising of the rooms though and maybe purchase something that cooks with less fat as well.

4.0 / 10.0

Very good customer service But outdated building Overall is food

3.0 / 10.0

Too noisy. Yelling from next door. Good value for money breakfast.

4.0 / 10.0

I would not stay again very Dirty on staircase and no milk in the room and pipes keep Banging

8.0 / 10.0

A no nonsense property. It's exactly what's needed, wifi, shower and a kettle.

1.0 / 10.0

Very poor service. Room is very dusty and toilet shower broken and very inadequate flow of water. Not the room they showed in the online. Lot of out side noices

10.0 / 10.0

Everyone was so kind, and I can't wait to see what they do with the improvements! I will be back.

4.0 / 10.0

Old building with character in a good position on main road going into Carlisle from South with good parking. Very friendly and helpful staff and excellent value for money. Good sized room but not much furniture

10.0 / 10.0

I enjoyed my stay. Helpful staff.

8.0 / 10.0

the service was ok but the overall decour and furniture so outdated and im a slim built man and the shower space was just way too small

1.0 / 10.0

Could not check no answer

1.0 / 10.0

They never even allowed me access

6.0 / 10.0

Served a purpose and was appropriate value for money considering the cost.

5.0 / 10.0

On the whole we really enjoyed the stay at this hotel and would probably stay here again as very convenient for match visits to Brunton Park. Breakfast was delicious. Bed was a bit hard for our liking and there wasnt a hairdrier. Staff were welcoming and friendly.

3.0 / 10.0

Was clean enough, basic hotel room. Bed was comfortable, only one flimsy pillow though. Met my needs just for a peaceful nights sleep.

1.0 / 10.0

Shocking. Arrived to the ‘girl’ slumped in her chair on her phone and couldn’t care a less. Handed me my keys and told me room 4. Room 4 freezing cold, window left open and damp. A tiny water radiator heater to plug into the wall which had only just warmed the room by morning. The room and bathroom were filthy. The shower head was broken and mould all over the walls. The furniture was shabby, the bed base was disgusting and filthy, carpets filthy and sticky. Hairdryer sparked green sparks, made loud noises and died, so I was left with wet hair. I had to sleep in my coat to stay warm. The building is falling apart and is filthy inside and out. There are cracks in the ceiling with water ingress and dodgy electrical wiring held together with tape. The breakfast was ok. Another guest had to let staff know I’d arrived for breakfast and the same girl from the night before arrived and was on her phone the entire sitting. Had I not travelled 9 hours, I would have left and found somewhere else. Seriously Hotels.com this place should not be listed. It is distopian. I know it was cheap but the basic human needs were not met.

1.0 / 10.0

Shocking. Arrived to the ‘girl’ slumped in her chair on her phone and couldn’t care a less. Handed me my keys and told me room 4. Room 4 freezing cold, window left open and damp. A tiny water radiator heater to plug into the wall which had only just warmed the room by morning. The room and bathroom were filthy. The shower head was broken and mould all over the walls. The furniture was shabby, the bed base was disgusting and filthy, carpets filthy and sticky. Hairdryer sparked green sparks, made loud noises and died, so I was left with wet hair. I had to sleep in my coat to stay warm. The building is falling apart and is filthy inside and out. There are cracks in the ceiling with water ingress and dodgy electrical wiring held together with tape. The breakfast was ok. Another guest had to let staff know I’d arrived for breakfast and the same girl from the night before arrived and was on her phone the entire sitting. Had I not travelled 9 hours, I would have left and found somewhere else. Seriously Hotels.com this place should not be listed. It is distopian. I know it was cheap but the basic human needs were not met.

1.0 / 10.0

Not the best place .. is being nicely

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