Carlisle Station Hotel, Sure Hotel Collection by BW
Top rated by guests





8.1Excellent
(2,322 Ratings)
"Easy access for my job"
Verified guestDon't miss out! Price and availability may change
3-Star Hotel
Guests love it hereGuests give this property a top rating
Great for petsBring all your friends and family, even the furry ones
Great price for your budgetOne of the lowest cost properties in the area
In the heart of the city center, this elegant Victorian hotel offers stylish rooms with 32-inch Freeview flat-screen TVs and free WiFi. Carlisle Train Station is next to this property.
Business facilities
Golf course (within 2 mi)
Free WiFi/internet
Free Parking
Non-smoking
Pets allowed
Heating
Bar
WiFi/Internet
Shared living spaces
Accessible Parking
Accessible by lift
Key card access
Housekeeping available
Fire alarm
Fire extinguisher
Cleaning products
$$$$
Top rated by guests
8.1Excellent
(2,322 Ratings)
"Easy access for my job"
Verified guestDon't miss out! Price and availability may change
Ratings and reviews
8.0 / 10.0
Staff were lovely and checkout was so easy. Breakfast was really nice too.
The free WiFi kept dropping in and out but it was very usable
10.0 / 10.0
Easy access for my job
Nothing everything was perfect
6.0 / 10.0
Near the station and local to my meeting so could walk everywhere staff were very kind and helpful room was warm and clean bed comfortable
Toilet mechanism wasn’t working so had to lift lid to
Flush no meals served except breakfast arrived late due to train delays so try and find food outside the hotel
9.0 / 10.0
The locality to the town center and station.
The shower is a bit out dated but still usable
8.0 / 10.0
Location I great and nice new carpets all over
Toilets could do with a refurb
3.0 / 10.0
Staff were polite.
The room was very tired, noisy, cold and the bathroom was worn out. The shampoo and shower gel bottles were empty.
6.0 / 10.0
Great central location very close to station, cathedral, castle all walking distance. Good sized car park to rear, costs £12 per day which is reasonable.
On check in, receptionist asked if I would like my room serviced the next day, I said yes, but housekeeping didn’t visit. No major problem but why ask if the request is going to be ignored? Not worth complaining about to them as I was only staying 2 nights.
9.0 / 10.0
Location excellent for travel by train. Room was nice and comfy bed!
8.0 / 10.0
Great central location
Easy to park
Lovely friendly staff
No meals served except breakfast
No working radiators in room , but an electric heater was in the room
No plug in bathroom sink
10.0 / 10.0
very clean and convenient for everything
nothing
10.0 / 10.0
Had a lovely stay- Carl and all the team went over and beyond. Thankyou station hotel
N/A
10.0 / 10.0
It was comfortable
4.0 / 10.0
The fact parking is 12 pound per night
Which doesn’t actually say on the car park sign
Fire alarm going off around 8 clock for no reason
5.0 / 10.0
Do not stay if you are disabled as to access the Hotel you must climb 6 steps and the buzzers to gain access at night are at the top of these steps. There is no ramp for people with mobility problems.
Disability issue awareness from hotel staff
7.0 / 10.0
Location is good
Clean
10.0 / 10.0
The Station Hotel is central and is an authentic building built in 1852. A lovely well maintained hotel. A comfortable bar and lifts to upper floor.
Nothing.
9.0 / 10.0
The hotel’s location is perfect, next to the station, short walk to the castle, cathedral, shops etc. Hotel clean and comfortable. Staff great and very helpful. The breakfast was a good start to the day and the bar a good way to end the day.Will we be staying again? Yes the hotel is perfect for our needs when we stay in Carlisle visiting our daughter
6.0 / 10.0
close to station,helpful staff,decent breakfast
really needs double glazing,lots of street noise,better fitted curtains as light gets in,
7.0 / 10.0
Close proximity to station and shopping centre
Bathroom dated ,80’s style coloured bathroom suite
9.0 / 10.0
All of it, Good room, very efficient and friendly staff.
Evening restaurant facilities would add to the value of the hotel.
9.0 / 10.0
Location , friendliness cleanliness and breakfast
Price of drinks compared to pubs only 50 meters away , they were twice the price.
8.0 / 10.0
We found our room to be adequate for our stay.The bathroom was functional but could have been better with better tap tops which were difficult to operate with wet hands.
6.0 / 10.0
Receptionist, bar decor
Room very dated
9.0 / 10.0
Location
10.0 / 10.0
The fantastic Room Upgrade ...thanks you so much it was really appreciated...
10.0 / 10.0
Everything was great...
Not a complaint but our room was really warm..it was great to come into after spending a rainy afternoon shopping...it was quite warm for me personally for sleeping...but better to be too warm than too cold
4.0 / 10.0
Great location
Our room (executive) was very dated. The mini fridge was literally a fridge plopped in the middle of the room!
Lighting was poor. Bed was solid and not comfortable. Plumbing was a little noisy!
Breakfast selection was adequate but all hot food was more Luke warm.
The price was good until you factor in the additional cost of parking at £12 per day.
10.0 / 10.0
Next to the station as some of the company had walking issues
Cleanness and staff on hand nothing was a bother to them
8.0 / 10.0
Toilet in bar area could have done with s good clean
7.0 / 10.0
The hotel itself is very good for the price, good for a short stay and would stay again, rooms are quite big and have all the facilities that you need. Shower works well and the water pressure is great.
The property itself is fine but the neighbours were incredible loud all through the night as there’s no sort of noise suppression at all. There was also some form of data breach I assume which I wasn’t aware of until I received messages from scammers with my details, which of course made me worry about the safety of my booking and details and if I would have known before I booked then I wouldn’t have booked at all for my own personal safety.
9.0 / 10.0
The staff were lovley. Especially the gentleman that was serving breakfast. Very nice chatty and made us feel welcome. Me and my husband would come back 🥰
Staff where lovely and very welcoming bedroom was lovley and clean.
10.0 / 10.0
Location was perfect, hotel was very clean and comfortable
Nothing
3.0 / 10.0
Breakfast was ok staff slow to top up buffet
The room was very tired stained toilet bowl and bath stained the room had a musty stale smell I had to ask at reception for the room to be sprayed with air freshener when we were out I bought a tin of air freshener which I left in the room for the next couple. Really disappointing
7.0 / 10.0
Good breakfast
Nice bar area
Pillows were too hard.
Shower over the bath was mounted too low and inadequate.
Extremely noisy rooms until 3am.
5.0 / 10.0
The staff
No window view
8.0 / 10.0
The hotel was the perfect location for exploring the City centre by foot. Staff very friendly and helpful. Due to our stay only being for 2 nights we opted to not have the room done but was very happy with the drinks vouchers as an alternative. This will definitely be our hotel of choice on our next visit.
The rooms were dated but that is to be expected with an old building. Perfectly functionable. This certainly has not put us off returning to stay here.
10.0 / 10.0
Loved how close it was
I loved it but I thought the bathroom could be upgraded but still love it!
10.0 / 10.0
Had a great weekend there just what I need the staff was good, drinks were nice the breakfast was yummy in all it was great I’ll definitely will come back and do it again.
Nothing at all.
8.0 / 10.0
Great location. Really good value. Perfect for what we wanted. Nice surprise to have a bath in the en suite.
A bit tired but better than we expected.
FAQs
Is parking included with this hotel?
Parking is not specified as an available amenity at Carlisle Station Hotel, Sure Hotel Collection by BW. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is Carlisle Station Hotel, Sure Hotel Collection by BW pet friendly?
Yes! This hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at Carlisle Station Hotel, Sure Hotel Collection by BW?
We found 17 amenities for this rental. This includes business facilities, golf course (within 2 mi), free wifi/internet, free parking, and non-smoking.
