Home2 Suites by Hilton Knoxville West
Top rated by guests





8.5Excellent
(116 Ratings)
"Very clean! Staff were really
Friendly! Room was amazing!"
Verified guestDon't miss out! Price and availability may change
3-Star Hotel
Guests love it hereGuests give this property a top rating
High-end valueWell priced for this area
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Located in Knoxville, 10 miles from University of Tennessee, Home2 Suites by Hilton Knoxville West has accommodations with a seasonal outdoor swimming pool, free private parking, a fitness center and a terrace.
Business facilities
Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Booking.com properties are professionally cleaned after each stay.
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TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.
Customer support is handled by our partner Booking.com
$$$$
Top rated by guests
8.5Excellent
(116 Ratings)
"Very clean! Staff were really
Friendly! Room was amazing!"
Verified guestDon't miss out! Price and availability may change
Ratings and reviews
9.0 / 10.0
Great location. Comfortable bed. Decent breakfast, had bananas but no gravy for the homemade biscuits.
Nothing significant
9.0 / 10.0
How big the room was, how clean everything looked, and a very nice staff.
Showers need updating, drink fountain wasn’t working, the prices were too high for cokes and snacks, and I felt like the price for the room could be a little lower especially with this economy.
10.0 / 10.0
Very clean! Staff were really
Friendly! Room was amazing!
Nothing
10.0 / 10.0
Perfect location for our stay
7.0 / 10.0
Easy to get to our rooms. Complimentary water. Good parking. Spacious rooms - Love the couch and footstool. Pet friendly!
After being told by one front desk agent that I could not get printed receipts, I called back later and Hannah was able to email the receipts to me. Many thanks to Hannah, who was pleasant, helpful and professional. Hannah is a credit to your Home2Suite brand.
The hot breakfast items in the case were not very tasty - the round cinnamon bread, eggs and meat had no flavor at all. The meat was sliced too thin and it dried out. Stacking foods in the case makes it hard to get the food out of the case. Food in case was not hot enough. Did not like yogurt pump. It took too long. Rather have yogurt cups.
I asked for a printed receipt upon check out and request was abruptly denied by one agent. I was told that the third party I booked with was the only one who could get me a receipt. (After calling back, another agent, Hannah, was able to help me.)
10.0 / 10.0
Didn’t see much other than the room. But it was glorious after a long drive and storm.
It was dark, raining and wasn’t obvious from the road.
10.0 / 10.0
Loved it. Courteous staff.largw roo.
10.0 / 10.0
Clean
1.0 / 10.0
Nothing
We booked a Queen suite that sleeps 4 adults. I don't know about you but if I book a queen suite that sleeps four people I expect two queen beds in the room. We got to our room with one queen bed and a pull out couch from Dexter Morgan's basement. A literal banana shaped plastic bed.
10.0 / 10.0
We r repeat customers we stay every yr when we go on vacation and it seems to get better an better every time which it’s never been bad it’s like Hilton takes it to another level every year, the staff is amazing very friendly and very informative about any questions that I may have an I’m greeted at the door every time, with that being said being a customer that is the most important for me knowing that I’m welcomed an not just Haha we took your money, so keep up that great work.
I really can’t think of any dislikes honestly.
The hideaway bed could use a little more cushioning lol an a fitted sheet that stays on
7.0 / 10.0
Location
Breakfast wasn't good at all. The Monday cost of room was higher than the weekend. Not sure why but was told by front desk that it was supply and demand.
5.0 / 10.0
The location was great. The staff were wonderful.
It needs a good cleaning and repairs. Wallpaper peeling, tiles shaking, blind was broken and held together with duct tape. The room looked like it was not properly cleaned before our arrival.
8.0 / 10.0
Clean! Comfortable! Staff were very accommodating for late departure and extra day stay.
6.0 / 10.0
Love the suite rooms. Lots of room. Front desk staff were very kind.
Sink was stopped up. Had issues with water going down. Also burn mark on the carpet. Some updating could help.
5.0 / 10.0
Location
The shower handle was not working properly. Couldn't check in early. Not even 10 minutes.
9.0 / 10.0
Clean, spacious, friendly staff, free coffee, easy check in and out
N/A
1.0 / 10.0
This was absolutely the worst Hilton property I've ever seen. Mildew everywhere. Peeling wallpaper and stained carpeting. We had to change rooms 3x. The keys would work for one pass and then had to be re3set. Booking.com was great at facilitating an exit and cancelling the reservation. Disgusting hotel with great staff who were embarrassed about all the issues.
8.0 / 10.0
We stay here every time we go to Knoxville. They staff is always friendly and the rooms are always spacious and very clean. The shower was excellent. And they are pet friendly.
The breakfast fare was a 1 out of 10. It has really gone downhill. 2 of 3 cereal selections were unidentifiable. The breakfast sandwiches were burnt and difficult to eat. A pre-made item that I think was supposed to be scrambled eggs or an omelet didn't taste very good. There was only 1 fruit selection. The 2 juice selections were empty. Pastries would have been a nice option. I know food prices have risen lately but this was like a "Motel 6" breakfast bar.
9.0 / 10.0
Friendly staff, spacious and clean room, good breakfast options, .
Road noise due to proximity to interstate, I've had more comfortable beds in hotels.
6.0 / 10.0
It was cheap and the staff was friendly
It was not very clean and the beds are very uncomfortable
7.0 / 10.0
location was perfect, close to restaurants and shops and major highway
Breakfast was disappointing. would not have categorized it as hot and the only hot item offered was waffles. cold option; bagels,toast, frozen sandwich, cereal and yogurt.
closet in room literally held about four items yet the same wall the closet was on had about a 15 foot countertop that was not needed. put in more closets. The had a rollout table for eating but there were no chairs.
FAQs
Is parking included with this hotel?
Parking is not specified as an available amenity at Home2 Suites by Hilton Knoxville West. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is Home2 Suites by Hilton Knoxville West pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Home2 Suites by Hilton Knoxville West?
We found 1 amenities for this rental. This includes , and business facilities.
