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Embassy Suites by Hilton Knoxville West

Top rated by guests

Property building

Inner courtyard view

Property building

Lobby or reception

Lobby or reception

9.0Outstanding

(175 Ratings)

"Everything was nice"

Verified guest

Don't miss out! Price and availability may change

9.0 / 10.0

Outstanding(175 Ratings)

Hotel in Cedar Bluff, TN

4-Star Hotel

Reasons to book

Guests love it hereGuests give this property a top rating

Great price for your budgetOne of the lowest cost properties in the area

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

Embassy Suites by Hilton Knoxville West features a shared lounge, terrace, a restaurant and bar in Knoxville. Featuring a fitness center, the 4-star hotel has air-conditioned rooms with free WiFi, each with a private bathroom.

Amenities at Embassy Suites by Hilton Knoxville West

Pool

Air conditioner

Pets allowed

Kitchen or Kitchenette

Internet / Wifi

Fireplace

Parking

Laundry

Balcony or Patio

Hot tub or spa

TV

Wheelchair accessible

Gym or Fitness Center

Family friendly

Free parking

Map of Cedar Bluff, TN

city location on map

Nearby attractions

The Island in Pigeon Forge

TITANIC Museum Attraction

The Lost Sea Adventure

Available Rooms

Things to know

Additional fees to expect

Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Booking.com properties are professionally cleaned after each stay.

Booking feeNo booking fees, easy credit card payments.

Service feeThis helps Booking.com provide a safer and more secure booking experience.

TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.

Customer support

Customer support is handled by our partner Booking.com

$$$$

Top rated by guests

9.0Outstanding

(175 Ratings)

"Everything was nice"

Verified guest

Don't miss out! Price and availability may change

$$$$

9.0 / 10.0

Outstanding(175 Ratings)

Hotel in Cedar Bluff, TN

4-Star Hotel

Reasons to book

Guests love it hereGuests give this property a top rating

Great price for your budgetOne of the lowest cost properties in the area

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

Map of Cedar Bluff, TN

city location on map

Nearby attractions

The Island in Pigeon Forge

TITANIC Museum Attraction

The Lost Sea Adventure

Available Rooms

About this hotel

Embassy Suites by Hilton Knoxville West features a shared lounge, terrace, a restaurant and bar in Knoxville. Featuring a fitness center, the 4-star hotel has air-conditioned rooms with free WiFi, each with a private bathroom.

Amenities

Pool

Air conditioner

Pets allowed

Kitchen or Kitchenette

Internet / Wifi

Fireplace

Parking

Laundry

Balcony or Patio

Hot tub or spa

TV

Wheelchair accessible

Gym or Fitness Center

Family friendly

Free parking

Things to know

Additional fees to expect

Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Booking.com properties are professionally cleaned after each stay.

Booking feeNo booking fees, easy credit card payments.

Service feeThis helps Booking.com provide a safer and more secure booking experience.

TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.

Customer support

Customer support is handled by our partner Booking.com

Ratings and reviews

9.0 / 10.0

Outstanding(175 Ratings)

100% verified reviews

6.0 / 10.0

The stay was adequate at best for this particular stay. Breakfast was great!

The breakfast staff was absolutely amazing!!!! The hotel was clean 👌. We enjoyed the evening reception and bartender.

Unfortunately the bed was very hard and uncomfortable and opposite of what we're used to at Embassy Suites W Knoxville. We've stayed here many times!! Don't know what happened. Maybe the mattresses need replacement

8.0 / 10.0

Overall a good time

The staff was very friendly, I love the breakfast buffet and the complimentary snacks& drinks

The bed was a little worn

9.0 / 10.0

We were pleasantly surprised and pleased with the quality of the embassy suites since I had never stayed at one before.

The breakfast was exceptionally good at the hotel and the free drink at the bar was a really nice gesture. The biscuits and gravy were really great at breakfast.

10.0 / 10.0

Always a good choice

Everything was nice

Just the price. Feel like I have stayed in other similar for slightly less

10.0 / 10.0

Top notch—would book again

Excellent accommodation…. Great value. Excellent perks including cocktails and appetizers and full breakfast. Helpful staff.

6.0 / 10.0

Comfortable room for staying inside. Nothing of interest for outdoor seating area.

Outdoor amenities were not interesting And/or broken features

8.0 / 10.0

Overall, the hotel was very nice and we loved having two separate spaces in our room with a door that closed between the

The room was very nice

The bed was not as comfortable as I had hoped. It was very quiet, though - the most sound-proof room I’ve ever had, I think! The breakfast was not as great as I remembered from earlier stays. The hot items were lukewarm, and the pastry selection was minimal. The staff was very nice, though!

10.0 / 10.0

Peaceful

everything was great

the rooms , paid for a 2 bed and only got 1 .. asked and they didn’t fix it

10.0 / 10.0

Room, staff and facilities are top notch

Above and beyond my expectations. I loved my room and the facilities! The bar was great and I enjoyed the food service and the convenience store.

The elevators was a big problem. Most of the time only one elevator out of three was available. This made things very inconvenient. There was times I was forced to use the steps.

10.0 / 10.0

Relaxing

Clean, on sight bar, good location, friendly staff, omelet bar for breakfast, complimentary snacks in the evening, comfortable bed, indoor pool and hot tub.

Na

10.0 / 10.0

My stay at the Knoxville Embassy Suites was perfect. Plenty of parking, staff was friendly and helpful. Room was comfo

Breakfast was amazing. Room was very comfortable.

N/A

8.0 / 10.0

The stay met our needs but may try another hotel next time

Breakfast was excellent. The bed was comfortable.

The A/C unit was loud and it was hard to moderate to temperature. It was either cold or hot- never perfectly comfortable

10.0 / 10.0

Great

Cleanliness friendly

The pool didn't work but Hilton Let us because embassy wasn't working but still enjoyed myself

5.0 / 10.0

They Used To Be Good but now , They’re Worse than Bad!

Sorry to say, there was Nothing about this property that we liked! Considering the price, unfriendly staff, and the room view that was to the very noisy truck stop!!!

Everything was BAD! This was a terrible joke! Price of a hotel in Knoxville TN, is more than what we paid in Paris, Rome, Amsterdam, … for a very uncomfortable room with terrible view, and real awful staff

9.0 / 10.0

Room and amenities were good. Restaurant was only fair. Location was not great.

na

Restaurant and room service didn't open until 5 pm.

2.0 / 10.0

King suite NOT WORTH IT!

Lady at the front desk.

I booked a king suite and there was two of us one in the king bed and went out on the sleeper sofa. The sleeper sofa had a very thin mattress super uncomfortable. Had to make it up myself there was no sheets on the bed upon pulling it out. The TV was bolted into the wall so I could not use the HDMI cable to do a project for work during my off time. There was a group of rowdy college kids on the floor making noise till after midnight. Between that noise and the bed I could not sleep. I checked in at 4:00 which was only shortly after they allowed it and it already said they had filled up all the rooms which I find it hard to believe. I did not want a room right next to the vending machine of the elevator which is exactly where I was room 514 look it up! Absolutely awful experience. Glad to be home where I can get a good night's sleep in a decent bed. You would at least expect a sleeper sofa to be semi-comfortable and for the maid staff to have already made the bed up with clean sheets but no that was not the case. For an expensive room 375 a night you would expect the breakfast would be a little better as well. Very average excuse me let me say below average. The view out the window was looking at a trucking company and interstate was right next to the hotel as well. If I'd seen the hotel in advance I would have never booked it and I certainly would not have booked the King suite with a below average sleeper sofa

10.0 / 10.0

Its my hotel of choice when in Knoxville.

Breakfast is great. They have a nice variety. Also the restaurant and bar on site is such a convenience. Its my second stay at the Embassy suites and I find it enjoyable, the staff friendly and accomodating and very clean. Its in a good location and its safe. You do need a car to get around. Nothing is in walking distance.

No complaints

10.0 / 10.0

An exceptional experience

Very clean

Everything was wonderful

10.0 / 10.0

Celebrating my Son Birthday in Tennessee

Beautiful facility and loved the fire pits and waterfall and breakfast

Had a few light bulbs that needed replaced

10.0 / 10.0

We will be back.

Great place. Family loved it. A fantastic breakfast spread.

10.0 / 10.0

Wonderful experience

Very clean

I liked all aspects of my stay

5.0 / 10.0

Staff help but I had to solve the problem

Location to the station

I had trouble with the TV both nights

7.0 / 10.0

Good

The staff was wonderful; they couldn't have been more helpful and friendly.

There was no microwave in the room. The owner isn't doing his or her staff any favors. Also, the pool wasn't heated.

10.0 / 10.0

Staff was very accommodating

Location

10.0 / 10.0

our stay was excellent and worth the money paid for it.

staff friendliness, clean environment and the refreshing smell as soon as you walk into the facility. To top it all, the breakfast was phenomenal!!!

The refrigerator in our room was not cooling very well and the bathtub had some meadow area around the corner that will need a little more cleaning .

9.0 / 10.0

I felt very welcomed and was delighted with the loveliness of the property.

Lovely, well cared for, easy to access exercise equipment, very attractive and bed itself very comfortable

pillows are horrible

10.0 / 10.0

celebrating Valentine’s Day, they provided complimentary champagne and chocolate covered strawberries that added to our

inclusive drinks, snacks and breakfast. we also liked the location of the hot tub set near but around the corner of the swimming pool to be somewhat secluded. the bed was not too soft and not too hard. we liked the walk in shower. the decor in the lobby is very modern yet unique. we liked the music playing at breakfast.

we wished checkout was at a later time.

7.0 / 10.0

We would definitely stay again!

Very clean and beautiful.

The room could use more lighting. A little dim.

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