Residence Inn Austin South

The facilities were immaculate. It was quiet, you could hear small families enjoying the pool, but was not loud. I received an upgrade from the hotel concierge for being a member and returning to try the brand, totally unexpected but nice. I appreciated it. The breakfast was excellent. There was hot food, oatmeal with all the trimmings healthy almonds, fresh fruit, raisins, Cranberries. Waffles with a real industrial waffle iron. Very clean!!

The bed was extremely hard too firm like sleeping on a board. The pillows go flat when head hits it. There was one out five pillows that kept its shape and still provided support. The area was fine, it's just an industrial area smells like a refinery

Location and central AC

Eggs weren’t great

The staff were very friendly and the gym facility was nice.

Everything was clean

The room was very dark. I’ve never been to a hotel that dark ever before and as a traveller I’ve been to many hotels. In the picture it didn’t seems to be dark. I choose this hotel over others only because this one had more windows. The room was in the first floor and outside of the room there was fence. This is unacceptable with the amount was paid for this room. Also, in booking.com it says free parking but hotel said they never had free parking and I was charged for every night. I purposely filtered by parking to ensure the hotel has free parking available. I shared pictures.